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RELIABILITY CENTERED MAINTENANCE(RCM2TM) TRAINING COURSESComprehensive, progressive and practicaltraining solutions tailored to your organizationOver70,000people haveattended AladonTraining Courses
TRAINING COURSESThe World’s Reliability Experts at Your ServiceThe Aladon Network is a global fraternity of reliability experts certified by Aladon in the training andapplication of Reliability-Centered Maintenance 2 (RCM2TM). This advanced methodology offer a team-basedapproach to developing a reliability strategy for all key assets in an organization. The Aladon Network membershave helped clients apply RCM2 and MTATM across multiple industries in 80 countries delivered in12 languages. More than 70,000 people have attended Aladon training courses worldwide over the past 25 years.What sets The Aladon Network apart from other reliability groups and RCM/FMEA methodologies is the depth ofunderstanding in reliability-centered maintenance practices, as well as the completeness of our training materials andcertification programs. Whether you receive training in North America, South America, Europe, Australia or Asia, the highquality of the training, coaching and facilitation delivered by our certified network members is consistent. This dedicationto quality and consistency is evident in the further development of competent client facilitators and the direct delivery offacilitated analysis services.The strength of The Aladon Network truly is our community of certified practitioners and facilitators and their ongoingcommitment to excellence. Our standards are set high and as a result our customers benefit from our collectiveknowledge, our understanding of equipment across multiple industries and our consistent approach to reliabilityimprovement.How Do I Get Started?An Aladon Network professional can provide direction and guidance in defining a successful reliability training andimplementation strategy focused on your asset management improvement objectives. The Aladon Network canbring real world experience to help you assess your current asset management performance and benchmark yourcompany against others in your industry. They can also help you define a strategy for reliability improvement andassist you with the development of a financial business case for implementation. The Aladon Network also offers aseries of hands-on reliability based training programs with practical ready to use ideas. These programs helpdetermine where to focus your improvement efforts and how to select the risk appropriate strategy to bridge yourasset performance issues. Contact your local Aladon Network member or Aladon to book an appointment.Take a Leadership Role in Your OrganizationThe application of Aladon reliability practices completely transforms the view that any organization has of itsphysical assets and how they should be maintained and operated. Participation in the development of technicallyvalid reliability-centered maintenance programs will not only revolutionize the participant’s view of assetmanagement, but improve their understanding of how optimized asset performance supports the business goals ofall departments across the organization. Whether you want a basic understanding of reliability principles or youwant to become an Aladon Certified Facilitator, Aladon offers the training and competency development programsto meet your requirements. Individuals trained by The Aladon Network are typically selected for promotion and findopportunities within their company as leaders in asset management and reliability. The Aladon Network can help putyour career on the path to reliability leadership.1
Training and Programs AvailableAladon offers a series of hands-on training courses filled with practical ideas, techniques and real worldscenarios. No matter what your company’s current level of reliability knowledge is, these training anddevelopment courses can help your maintenance and operations teams understand how to focus theirimprovement efforts and develop a culture of asset management. RCM2 Executive OverviewRCM2 Introductory CourseRCM2 Facilitator CourseRCM2 Facilitator CertificationAladon Certified Practitioner ProgramBecome an Aladon Certified FacilitatorAladon Certified Practitioner ProgramCoaching - Analysis support & mentoringAudit - Analysis review and feedbackTraining - Provide training coachingAladon Network MembershipRCM2 Facilitator CertificationApply facilitation skills (enabling)RCM2 Facilitator CourseLearn RCM2 facilitation skills (10 days)RCM2 Introductory CourseLearn the basics of RCM2 (3 days)AladonCertifiedPractitionerProgramCoaching Audit ExamRCM2 Facilitator CertificationRCM2 Facilitator CourseRCM2 Introductory CourseTraining OptionsExclusive Course:This is a training course held at your company facility for your internal participants only. The course feesare per course and instructor travel costs are extra.Hosted Course:This is a training course held at your company facility for your internal participants and other externalparticipants approved by your company. The course fees are per course and instructor travel costs areextra. All external participants are charged a per person fee which is used to proportionately reduce thehost company course fee.Public Course:This course is typically hosted by The Aladon Network at a location of their choice and is open to allparticipants. Public courses are held in locations around the world. The course fees are charged perperson. Instructor travel costs and facility costs are included. Participant travel costs are not included.2
TRAINING COURSESRCM2 Executive OverviewMaintenance management is often perceivedas a cost center activity rather than one thatleads to financial improvements. Leadingorganizations recognize that moving to anoverall asset management approach usingRCM2 principles can help drive optimalequipment performance which translatesdirectly into bottom line businessimprovements.This overview introduces executives to theintricacies of modern asset management so thatthey are best prepared to actively sponsor an assetperformance improvement initiative. Roles andresponsibilities within a reliability improvementinitiative are examined and the keys to success arediscussed along with the review of actual casestudies.RCM2, the standard in Reliability-CenteredMaintenance, and its derivatives are introduced.Discussions revolve around how these provide theframework necessary to develop a sensible anddefensible asset management program. Physicalasset management through RCM2 also forms theframework for a successful culture change formanagement, maintenance, operations andengineering. Correctly applied, RCM2 achievesgreater safety and environmental integrity, improvedoperating performance and profi tability, highermaintenance cost-effectiveness, and longer usefullife of physical assets.By Participating You Will Be introduced to the fundamental principles ofReliability-Centered Maintenance. Learn how reliability can contribute to your overallbusiness success. Gain direction in how to best achieve improved andsustainable asset performance results.3 Have a better understanding of your role as anexecutive sponsor. Acquire knowledge to help make informeddecisions in support of your asset managementstrategies.COURSELOGISTICS Exclusive course at your facility. Individual attendance at apublic course hosted by TheAladon Network.NUMBER OFPARTICIPANTSMaximum 20PREREQUISITESBusiness interest in ReliabilityCentered MaintenanceCOURSE LENGTH1 dayWHO SHOULDATTEND COURSEMATERIALSIntroduction to RCM2 OverviewExecutive ManagementGeneral Managers, DirectorsPlant ManagersOperations ManagersMaintenance ManagersEngineering Managers
RCM2 Introductory CourseThis course provides a comprehensiveintroduction to RCM2 and its principles. It isintended for those who are interested inunderstanding what RCM2 is and how it can beapplied to defi ne technically basedmaintenance and reliability programs.CONTRIBUTE TO ARELIABILITYINITIATIVE IN ANEFFECTIVE ANDEFFICIENT MANNER.The application of RCM2 challenges the traditionalapproach to equipment maintenance by moving youfrom a breakdown and repair mentality to a culture ofasset management. Not only does it revolutionizeviews about maintenance but also about howmaintenance, operations and engineering shouldwork together to drive asset performance. RCM2leads to a far broader and deeper understanding ofthe organization’s assets and provides a structuredway to formally capture and transfer that knowledgeto the rest of the asset stakeholders.This introduction to RCM2 redefines yourunderstanding of maintenance management and willcompletely transform the way that maintenance andoperations people view the development ofmaintenance programs and their roles andresponsibilities in that process. This course appliesbest practices in answering the seven questions ofRCM2 using a real life, case study approach. Theparticipants will explore the techniques required todefine a maintenance program in a logical andstructured way that recognizes the hidden, safety,environmental and operating consequences offailure.By Participating You Will Develop a greater awareness of the importanceof asset failure consequences and how tomanage them in an effective way. Learn the RCM2 language and its importanceto maintenance, operations and engineeringand their understanding of equipment operationand maintenance. Be able to evaluate maintenance andoperational strategies that are technicallyfeasible and worth doing while maximizingsafety and environmental compliance. Be prepared to participate in an RCM2analysis session as a subject matter expert.4
TRAINING COURSESDAY 3 - MORNING Predictive and preventive tasksLEADING THE WAY INASSET RELIABILITYIMPROVEMENT. Default actions – Detective tasks,modifications, procedures, or noscheduled maintenanceDAY 3 - AFTERNOON Applying and implementingthe resultsThis course is a prerequisite for anyone who plans toattend the RCM2 Facilitator Course or participate inthe Aladon Certified Facilitator Program.COURSELOGISTICS Exclusive course at yourfacility for your employees. Hosted course at your facility foryour employees and participantsfrom other companies. Individual attendance at a public coursehosted by The Aladon Network.NUMBER OFPARTICIPANTSMaximum 20PREREQUISITESUnderstanding of equipmentCOURSE LENGTH3 daysWHO SHOULDATTENDAGENDA OperatorsDAY 1 - MORNING Maintenance Trades The business case for reliability Planners, Schedulers Overview of the RCM2 processDAY 1 - AFTERNOON Operations Managers,Supervisors Functions and functional failures Applying the concepts to a case study Maintenance Managers,Supervisors Engineering ManagersDAY 2 - MORNING Modes and effects – Applying theconcepts to a case studyDAY 2 - AFTERNOON 5 Plant ManagersConsequences – Answering the worthdoing question when selecting astrategy EngineersCOURSEMATERIALS RCM2 textbook by John Moubray Case studies (Benzene orConveyor) RCM2 Decision Diagram Exercises and solution sets
RCM2 Facilitator CourseThe RCM2 Facilitator Course is a 10 daycourse introducing the skills necessary tosuccessfully lead an RCM2 analysis. Anexperienced Aladon Certified Practitioner willteach you to understand the 45 competenciesof a facilitator through classroom applicationand coaching using real world case studies.An RCM2 analysis conducted by a competentfacilitator significantly increases asset performancewhile improving safety and environmentalcompliance and reducing unexpected costs. Aqualified facilitator will maximize the quality andconsistency of the asset reliability program andsupport the resulting cultural change. During theRCM2 Facilitator Course the concepts of RCM2 arereinforced and the participants apply these bypracticing their facilitation skills in a controlled,coached environment.By Participating You Will Acquire the 45 competencies required tosuccessfully lead an RCM2 analysis. Gain an in-depth understanding of the RCM2concepts and methodology. Learn how to generate consensus regardingtechnical problems and their solutions. Apply the methodology through coached formalcase studies and on real assets to ensuresensible and defensible results. Develop your facilitation skills in a controlled,coached environment. Understand how to use EXP Professional tofacilitate an RCM analysis. Get a 30 day free trial of EXP Professionalsoftware.AGENDADAY 1 RCM2 review The role of the facilitator, andthe 45 facilitator competencies Managing an analysis,conducting facilitated meetings,applying the logic and RCM2functions review Facilitating an RCM2 analysisand participative learning on aRCM2 case studyDAY 2 Understanding functionalfailure analysis Understanding failure modesand effects analysis Handling complex failure modes Facilitating an RCM2 analysisand participative learning on aRCM2 case studyDAY 3 Effective use of the RCM2Decision Diagram Facilitating an RCM2 analysisand participative learning on aRCM2 case study6
TRAINING COURSESAGENDA CONT’DDAY 4 Definition and how to prepare anoperating context Predictive technologies Preparing for a zero-basedanalysis and writing theoperating context Facilitating a RCM2 analysis ona zero based case study usingEXP Professional softwareDAY 5 Facilitating functions andfunctional failure development ofthe zero based case study Setting analysis performancesandards Feedback and coaching onanalysisDAY 6-8 Facilitating failure modes andfailure effects development ofthe zero based case study Evaluating failureconsequences and describingtasks adequately using theRCM2 Decision Diagram Feedback and coaching onanalysisDAY 9 Hidden failures and thedetermination of failure findinginterval (FFI)DAY 10 Complete the zero based casestudy analysis Prepare a RCM2 analysisreport and present to an RCM2Practitioner Understanding change andchange management7COURSELOGISTICS Exclusive course at your facilityfor your employees Hosted course at your facility foryour employees and participantsfrom other companies. Individual attendance at a publiccourse hosted by The AladonNetwork.NUMBER OFPARTICIPANTSMaximum 10PREREQUISITESRCM2 Introductory CourseCOURSE LENGTH10 daysWHO SHOULDATTEND COURSEMATERIALS EXP Professional software (30day free trial) EXP training guide for RCM2 RCM2 case study RCM2 Decision Diagram Exercises and solution sets RCM2 posters Facilitation reference guidesReliability Specialists//EngineersReliability Change LeadersMaintenance SupervisorsCore Team Members
Benefits of Certification Opportunity to benchmark the quality of yourRCM2 analysis. Recognition of your status as an Aladon CertifiedFacilitator on the Aladon website. Discounts on Aladon training and events. Associate membership to The Aladon Networkand online community where you can shareideas, tips, techniques and brainstorm about thefuture of reliability in the industrial world. Annual membership includes a technical auditevery two years.Aladon Certified FacilitatorProgramAs an Aladon Certified Facilitator you will beeligible for ‘Associate’ membership in TheAladon Network where you can furtherdevelop your skills, share ideas andexperiences with our Aladon Networkmembers and Certified Aladon Practitioners.The Aladon Certified Facilitator Program assists youin taking all of your classroom training in RCM2 tothe next level in your organization. The program isdesigned to provide the appropriate amount ofcoaching and mentoring to build your competency tothe quality levels expected by the CertifiedPractitioners in The Aladon Network itself. Once youpass the technical audits for RCM2, and thecertification exam, you will be recognized as anAladon Certified Facilitator and an ‘AssociateMember’ in The Aladon Network. This certificationnot only elevates your credibility within yourcompany but also with your peers in industry andacademia around the world.Certification Requires and Includes: Successful completion of the RCM2 facilitatorcourses. Pass the technical audit of a recent RCM2analysis. Pass the online facilitator exam. Certificate and letter of achievement. Associate membership in The Aladon Network(includes first year membership fees).For those who already have experience as anRCM2 Facilitator, the certification process is assimple as booking your technical audits andwriting the certification examination.Technical AuditsThe technical audit of RCM2 analysis provides ameans to validate that the RCM2 principles are beingapplied by the facilitator and that the quality of theanalysis is up to the standards of The AladonNetwork. The audit is performed by an experiencedAladon Certified Practitioner and is used as a tool toidentify strengths and weaknesses in the facilitator’sapplication of the concepts. The technical auditassures that the designation of Aladon CertifiedFacilitator is synonymous with quality andconsistency.8
TRAINING COURSESPerformance CoachingRELIABILITY - THE JOURNEYTO OPERATIONALEXCELLENCE.Competency in the application of RCM2 cannot beachieved with classroom training sessions alone. Acombination of classroom theory and practicalapplication is necessary to be capable of developingfrom awareness and knowledge to competency. Thisprogression is essential in providing facilitators withthe understanding and skills required to apply thesepractices efficiently and DevelopmentRepeti t iin gPresentation&tionca tionon &P e rf o r m a noace CCompetency9ationpplic&ASkillng nding &taEduIt is highly recommended that facilitator candidatesreceive performance coaching on RCM analysis toprepare them for the technical audit and thecertification examination. Performance coaching by aCertified Aladon Practitioner provides the feedbackand continuous improvement required to developcompetency and insure the quality of deliverynecessary to achieve certification status withinAladon. During an analysis, a Certified AladonPractitioner participates in the analysis sessionproviding ongoing feedback to the facilitator. Uponcompletion of the analysis the practitioner generatesa formal written report of the facilitator’s progress andperformance, as well as a technical assessment ofthe analysis.ch
Certification ExaminationRemote CoachingThe certification exam is the final step inachieving Aladon Certified Facilitator status and isadministered online by Aladon. The candidate willbe tested on the fundamentals and application ofRCM2 in a multiple choice/long answer format.The candidate must pass the technical auditportion of the program as a prerequisite to takingthe exam.Although onsite coaching is always the preferredoption, remote coaching is available whenappropriate. This involves virtual attendance, as wellas offsite coaching and auditing by the practitionerusing technologies that are readily available. Thefacilitator and the client organization benefit from ourexpertise while minimizing costs. The remotecoaching would typically include the followingactivities:Onsite CoachingOnsite coaching provides the greatest opportunityfor competency development as an AladonCertified Practitioner is able to impart his/heryears of experience and expertise whileinteracting one-on-one with the facilitator. In thisway the facilitator’s skill development andlearning curve is accelerated and results assured.Optimally, the practitioner participates in thefollowing activities: In person for the duration of the first analysis, An Aladon Certified Practitioner ‘sits in’ on thefacilitation session using a web camera or views arecorded video and assesses the facilitator’s skillsagainst the 45 competencies. The practitioner conducts a 2 hour off site reviewand discussion of the day’s results with thefacilitator at the end of each session using onlinemeeting technology. A formal written assessment/feedback reportis provided following each coached analysis.Contact The Aladon Network for more informationregarding onsite or remote performance coachingand technical audits. In person for part or all of the second and thirdanalyses and any further analyses as required. A formal written assessment/feedback report isprovided following each coached analysis.10
TRAINING COURSESConsulting Services fromThe Aladon NetworkRCM2 Facilitation ServicesIf you are experiencing asset performance issuesthat are impacting your business and you don’t havetime to train your own resources to facilitate RCM2,The Aladon Network can help get your improvementprogram started. Our Aladon Certified Practitionerscan help reduce the time it takes to thoroughlyanalyze, develop and implement proactive reliabilitystrategies on your mission critical assets. Whetheryou have an immediate need in advance of yourplanned training program or you are not able to freeup resources at this time, The Aladon Network canwork with you and your company to define the rightreliability approach to meet your needs now.Asset Management Strategy Developmentand Program ManagementAlthough RCM2 is an important practice that willassist you and the organization in the developmentof a technically based maintenance and reliabilityprogram, it is only part of the solution.The Aladon Network can help you develop acomprehensive plan to implement and sustain areliability-based asset management program. OurNetwork members can help you align your businessgoals and objectives to your assets and work withyour management teams to develop assetmanagement policies and risk based strategies.They can further help you define business processeswith detailed tasks for asset management includingroles and responsibilities for your maintenance andoperations teams. Most of our Network professionalscan also help you with other strategies such as RootCause Analysis (RCA), Relibility-Centered Design(RCD), Reliability-Centered Spares (RCS), planningand scheduling training and other practices tomaximize asset efficiency and effectiveness. Fromasset management assessments and audits tobusiness plans and overall project management, TheAladon Network11members can help you define, implement andmanage your reliability program successfully whiletraining your people to become competent reliabilityprofessionals in their own right.Many of our Network members are affiliated withreliability organizations such as the Society forMaintenance and Reliability Professionals (SMRP),the Institute of Asset Management (IAM) and otherreliability associations and academia. Many of ourmembers are capable of providing PAS 55 trainingand audit services and are engaged in thedevelopment of the ISO 55000 standard for AssetManagement. The Aladon Network takes assetmanagement and reliability seriously and we continueto develop our practices and capabilities as the assetmanagement community evolves.EXP Professional SoftwareEnabling Technology forReliabilityEXP Professional is the leading reliability strategydevelopment software. First and foremost, EXPProfessional enables the documentation of an RCM2analysis thereby speeding up the overall facilitationprocess and eliminating the paperwork. EXP goes astep further than other RCM software toolkits byoffering complementary functionality to support a riskbased approach to determining where to focus yourefforts across your entire equipment base.Understanding the business risk of safety,environmental, operating and non-operatingconsequences helps you determine where RCM2 ismost appropriate and helps you develop a roadmapfor improvement that is technically based anddefensible. Your analysis will not end up in a bindersitting on a shelf or charts hanging on the wall. EXPeliminates the paperwork and allows you to showyour analysis, results and action plans to yourmanagement team immediately after the facilitationsession.EXP Professional goes beyond traditional RCMtoolkits. EXP Pro supports a full suite ofintegrated modules to help you define a completereliability improvement strategy.
Designed with input from The Aladon NetworkPractitioners, and developed by the leadingenterprise software developers at Bentley(previously Ivara), EXP Professional includesmodules for: Asset Hierarchy - EXP Pro supports an unlimitedmulti-level hierarchy of assets and assetinformation. Use your existing CMMS/EAMstructure to align your reliability results with yourwork management system or use EXP Pro to buildthe hierarchy to your requirements. Asset Prioritization - EXP Pro provides all the toolsrequired to facilitate an effective asset prioritizationto help determine where to focus your efforts. LetIvara EXP Pro do the calculations to assess therisk and consequences of failure to determine theassets that should be tackled first for reliabilityimprovement Reliability Strategy Selection - This decisionsupport tool uses a risk-based methodology buildinto a wizard like application in EXP Professional toobjectively determine which assets require RCM2and which are suitable for MTA, enabling a balancebetween these two approaches. RCM2 - EXP Pro provides the tools that allow anRCM2 facilitator to quickly and easily document anRCM analysis-speeding up the overall RCMprocess. With EXP, the facilitator will not bedistracted from the facilitation role as the softwareguides them through the process. EXP Pro alsosupports complex calculations for failure findinginterval (FFI) and incorporates a graphical, fullyintegrated RCM2 decision diagram to determinethe appropriate action plan for each failure mode.Technology Features: Available in English, French, Portuguese, andSpanish. Single user or multi user versions. Built on SQL Server and included with thesoftware (no more MS-Access). Easy to install and administer. Easy to use – Intuitive user interface, easy tonavigate, short-cuts, spell check, powerful reportingand presentation capabilities. Enhanced security – easy to set up at module,object, field, function levels. Import/export analysis – import from the oldAladon RCM toolkit, export to Excel. Talk to anAladon representative for more information aboutpotential upgrade credit for certain RCM toolkits.We also offer the ability to upgrade to Ivara’s EXPEnterprise APM (Asset Performance Management)software when you are ready to move to the nextlevel in reliability implementation. Ivara offers anupgrade path to EXP Enterprise that seamlesslymaintains your data and your investment in EXPProfessional. Talk to an Ivara representative tounderstand what EXP Enterprise can do for yourorganization.Free trial – When you attend the RCM2 FacilitatorCourse, you will receive a 30 day free trial versionof Ivara EXP Professional.For more information about these services, please contact your nearest Aladon Network Member, orcontact The Aladon Network at (910) 399-3867 or via email at info@aladon.com.12
INTRODUCING THE NEXTGENERATIONRCM3TMExtending Asset Managementbeyond Reliabilty
INTRODUCING RCM3 RCM3 Extending assetmanagementbeyond reliabilityRCM3Training 3-Day Introductory Course 10-Day Facilitator Course On-site Mentoring Aladon FacilitatorCertification Aladon PractitionerCertificationWith the publication of ISO 55000, Asset Management Standard in early 2014, it quickly becameclear that a new approach for asset management is required if companies want to staycompetitive. To optimize available resources and increase bottom line, while at the same timemaintain acceptable levels of safety and environmental integrity, it becomes increasinglyimportant to manage the risks associated with operating assets. The petroleum andpetrochemical industry has adopted a risk based approach for managing asset integrity in theearly 1990s through Risk Based Inspection (RBI). Today, it is an industry norm. RCM3 willbecome the new standard and foundation for analysing all assets (rotating and static).Features of RCM3RCM2 is the industry’s most adopted RCM methodology, being used on morethan 2000 sites worldwide. RCM3 is exte n d i n g t h i s v e r y r o b u s tm e t h o d o l o g y t o m o v e r eliability mainstream with emerging standards and newtechnologies. It is the most efficient failure management program for complexassets and processes. Management of such programs becomes increasinglyimportant to achieve the required safety and reliability capabilities of assets asdefined in the organisation’s risk and asset management systems.RCM3 Highlights:RCM3 builds on the core principles of RCM2 (and SAE JA1011) and improves theway in which risk and reliability is directly impacted by the Operating Context.Management of protected functions/systems is dealt with as a first priority instead ofrelying on the availability of protection/protective devices, making the outcomes ofRCM3 even more defensible than any previous versions of RCM.RCM3 also incorporates the principles of qualitative and quantitative risk managementas defined in the most commonly internationally recognised Risk ManagementStandards like ISO 31000, IEC 31010, and the ISO Guide 73:2009-Risk ManagementVocabulary.AladonPO Box 656Wrightsville Beach,NC 28480 USA 1 (910) he new risk based RCM3 and architectural structure of the methodology allows forseamless integration with other processes like RCD and functional FMECA,HAZOP, and RBI. RCM3 addresses the requirements for asset reliability andperformance directly as defined in the ISO 55000 Asset Management Standard.In addition to managing consequences, RCM3 has a strong focus on managingbusiness risk while optimizing resources. In this regard, RCM3 surpassestraditional RCM and the SAE JA1011 and SAE JA1012 standards.RCM3 is supported by a comprehensive software tool which includes the RCM2capability to allow current Aladon clients to import existing RCM2 analyses andmigrate to RCM3 when it is convenient for them to do so. The RCM3 software isalso fully user definable and could accommodate customer risk matrix and criteriafor qualitative and quantitative risk based decisions.For more information please visit our
The Aladon Network is a global fraternity of reliability experts certified by Aladon in the training and application of Reliability-Centered Maintenance 2 (RCM2TM). This advanced methodology offer a team-based approach to developing a reliability strategy for all
