WIXLIB

SUMMARY OF BENEFITSHMO Blue New England 3,000 DeductibleSenior Living Residences,LLCWITH HOSPITAL CHOICE COST SHARINGPlan-Year Deductible: 3,000/ 6,000UNLOCK THE POWER OF YOUR PLANMyBlue gives you an instant snapshot of your plan:COVERAGE ANDBENEFITSCLAIMS ANDBALANCESDIGITALID CARDSign inDownload the app, or create an account at bluecrossma.com.Where you get care can impact what you pay for care.This health plan option includes a tiered network feature called Hospital Choice Cost Sharing.As a member in this plan, you will pay different levels of cost share (such as copayments and/or coinsurance) for certain services depending on the networkgeneral hospital you choose to furnish those covered services. For most network general hospitals, you will pay the lowest cost sharing level. However, ifyou receive certain covered services from any of the network general hospitals listed in this Summary of Benefits, you pay the highest cost sharing level.A network general hospital’s cost sharing level may change from time to time. Overall changes to add another network general hospital to the highest costsharing level will happen no more than once each calendar year. For help in finding a network general hospital (not listed in this Summary of Benefits) forwhich you pay the lowest cost sharing level, check the most current provider directory for your health plan option or visit the online provider search tool atbluecrossma.com/hospitalchoice. Then click on the Planning Guide link on the left navigation to download a printable network hospital list or to access theprovider search page.This health plan meets Minimum Creditable Coverage Standards for Massachusetts residents thatwent into effect January 1, 2014, as part of the Massachusetts Health Care Reform Law.An Association of Independent Blue Cross and Blue Shield Plans

Your CareYour Primary Care Provider (PCP)When you enroll in this health plan, you must choose a primary care provider.Be sure to choose a PCP who can accept you and your family members and whoparticipates in the network of providers in New England. For children, you maychoose a participating network pediatrician as the PCP.Your DeductibleYour deductible is the amount of money you pay out-of-pocket each planyear before you can receive coverage for most benefits under this plan. If youare not sure when your plan year begins, contact Blue Cross Blue Shieldof Massachusetts. Your deductible is 3,000 per member (or 6,000 per family).For a list of participating PCPs or OB/GYN physicians, visit the Blue CrossBlue Shield of Massachusetts website at bluecrossma.com/findadoctor;consult the Provider Directory; or call the Member Service number on yourID card.Your Out-of-Pocket MaximumYour out-of-pocket maximum is the most that you could pay during a planyear for deductible, copayments, and coinsurance for covered services.Your out-of-pocket maximum for medical benefits is 5,450 per member(or 10,900 per family). Your out-of-pocket maximum for prescription drugbenefits is 1,000 per member (or 2,000 per family).If you have trouble choosing a doctor, Member Service can help. They can giveyou the doctor’s gender, the medical school she or he attended, and whetherthere are languages other than English spoken in the office.ReferralsYour PCP is the first person you call when you need routine or sick care. If yourPCP decides that you need to see a specialist for covered services, your PCP willrefer you to an appropriate network specialist, who is likely affiliated with yourPCP’s hospital or medical group.You will not need prior authorization or referral to see a HMO Blue New Englandnetwork provider who specializes in OB/GYN services. Your providers may alsowork with Blue Cross Blue Shield of Massachusetts regarding referrals andUtilization Review Requirements, including Pre-Admission Review, ConcurrentReview and Discharge Planning, Prior Approval for Certain Outpatient Services,and Individual Case Management. For detailed information about UtilizationReview, see your subscriber certificate.Your Cost ShareThis plan has two levels of hospital benefits. You will pay a higher cost sharewhen you receive certain services at or by “higher cost share hospitals,” includinginpatient admissions, outpatient day surgery, and some other hospital outpatientservices. See the charts for your cost share.Note: If your PCP refers you to another provider for covered services (such as a specialist), it isimportant to check whether the provider you are referred to is affiliated with one of the higher costshare hospitals listed below. Your cost will be greater when you receive certain services at or bythese hospitals, even if your PCP refers you.Higher Cost Share HospitalsYour cost share will be higher at the hospitals listed below. Blue Cross Blue Shieldof Massachusetts will let you know if this list changes. Baystate Medical Center Boston Children’s Hospital Brigham and Women’s Hospital Cape Cod Hospital Dana-Farber Cancer Institute Fairview Hospital Massachusetts General Hospital UMass Memorial Medical CenterAll other network hospitals will carry the lower cost share, including networkhospitals outside of Massachusetts.Note: Some of the general hospitals listed above may have facilities in more than one location.At certain locations, the lowest cost sharing level may apply.Emergency Room ServicesIn an emergency, such as a suspected heart attack, stroke, or poisoning,you should go directly to the nearest medical facility or call 911 (or the localemergency phone number). You pay a copayment per visit for emergency roomservices. This copayment is waived if you’re admitted to the hospital or for anobservation stay. See the chart for your cost share.Telehealth ServicesYou are covered for certain medical and mental health services for conditionsthat can be treated through video visits from an approved telehealth provider.Most telehealth services are available by using the Well Connection website atwellconnection.com on your computer, or the Well Connection app on yourmobile device, when you prefer not to make an in-person visit for any reason toa doctor or therapist. Some providers offer telehealth services through their ownvideo platforms. For a list of telehealth providers, visit the Blue Cross Blue Shieldof Massachusetts website at bluecrossma.com, consult the Provider Directory,or call the Member Service number on your ID card.Service AreaThe plan’s service area includes all cities and towns in the Commonwealth ofMassachusetts, State of Rhode Island, State of Vermont, State of Connecticut,State of New Hampshire, and State of Maine.When Outside the Service AreaIf you’re traveling outside the service area and you need urgent or emergencycare, you should go to the nearest appropriate health care facility. You arecovered for the urgent or emergency care visit and one follow-up visit whileoutside the service area. Any additional follow-up care must be arranged byyour PCP. See your subscriber certificate for more information.Dependent BenefitsThis plan covers dependents until the end of the calendar month in whichthey turn age 26, regardless of their financial dependency, student status, oremployment status. See your subscriber certificate (and riders, if any) for exactcoverage details.

Covered ServicesYour CostPreventive CareWell-child care visitsNothing, no deductibleRoutine adult physical exams, including related testsNothing, no deductibleRoutine GYN exams, including related lab tests (one per calendar year)Nothing, no deductibleRoutine hearing exams, including routine testsNothing, no deductibleHearing aids (up to 2,000 per ear every 36 months for a member age 21 or younger)All charges beyond the maximum, no deductibleRoutine vision exams (one every 24 months)Nothing, no deductibleFamily planning services–office visitsNothing, no deductibleOutpatient CareEmergency room visits 150 per visit, no deductible(waived if admitted or for observation stay)Office or health center visits, when performed by: Your PCP, OB/GYN physician, nurse midwife, limited services clinic, or by a physician assistant ornurse practitioner designated as primary care Other covered providers, including a physician assistant or nurse practitioner designated asspecialty care 25 per visit, no deductible 50 per visit, no deductibleMental health or substance use treatment 25 per visit, no deductibleTelehealth services for simple medical conditions or mental health 25 per visit, no deductibleDiabetic management services (first two visits per calendar year*)Nothing, no deductibleChiropractors’ office visits 50 per visit, no deductibleAcupuncture visits (up to 12 visits per calendar year) 50 per visit, no deductibleShort-term rehabilitation therapy–physical and occupational (up to 60 visits per calendar year**) In other hospitals or by other covered providers At or by higher cost share hospitals 50 per visit after deductible 85 per visit after deductibleSpeech, hearing, and language disorder treatment–speech therapy In other hospitals or by other covered providers At or by higher cost share hospitals 50 per visit after deductible 85 per visit after deductibleDiagnostic X-rays In other hospitals or by other covered providers At or by higher cost share hospitalsNothing after deductible 100 per service date after deductibleDiagnostic lab tests In other hospitals or by other covered providers At or by higher cost share hospitalsNothing after deductible 35 per service date after deductibleCT scans, MRIs, PET scans, and nuclear cardiac imaging tests In other hospitals or by other covered providers At or by higher cost share hospitalsNothing after deductible 450 per category per service date after deductibleHome health care and hospice servicesNothing, no deductibleOxygen and equipment for its administrationNothing after deductibleDurable medical equipment–such as wheelchairs, crutches, hospital beds20% coinsurance after deductible***Prosthetic devices20% coinsurance after deductibleSurgery and related anesthesia in an office or health center, when performed by: Your PCP, OB/GYN physician, nurse midwife, or by a physician assistant or nurse practitionerdesignated as primary care Other covered providers, including a physician assistant or nurse practitioner designated asspecialty careSurgery in an ambulatory surgical facility, hospital outpatient department, or surgical day care unit In other general hospitals or by other covered providers At or by higher cost share hospitals 50 per visit†, no deductible 85 per visit†, no deductibleNothing after deductible 1,000 per admission after deductibleInpatient Care (including maternity care) in: Other general hospitals (as many days as medically necessary) Higher cost share hospitals (as many days as medically necessary)Nothing after deductible†† 1,000 per admission after deductible††Chronic disease hospital care (as many days as medically necessary)Nothing after deductibleMental hospital or substance use facility care (as many days as medically necessary)Nothing, no deductibleRehabilitation hospital care (up to 60 days per calendar year)Nothing after deductibleSkilled nursing facility care (up to 100 days per calendar year)Nothing after deductible* These diabetic services are for diabetes evaluation and management services, diabetic eye exams, or diabetic foot care.** No visit limit applies when short-term rehabilitation therapy is furnished as part of covered home health care or for the treatment of autism spectrum disorders.*** Cost share waived for one breast pump per birth.† Copayment waived for restorative dental services and orthodontic treatment or prosthetic management therapy for members under age 18 to treat conditions of cleft lip and cleft palate.†† Deductible waived for mental health admissions.