WIXLIB

State Liquor CodesState liquor codes govern liquor licenses. Each state’sliquor code reviews a variety of regulations, includingissue of who not to serve. It is illegal to serve beveragealcohol to minors and intoxicated individuals.REASONS TO NOT SELL ALCOHOL TOMINORS & INTOXICATED PERSONS Alcohol is a leading cause of death among youngpeople. If you sell alcohol to a minor, you couldshare in causing the undue deaths of others. If you sell alcohol to minors, you could be heldresponsible for liabilities, death or damages fromalcohol-related accidents.It is illegal to serve a minor beverage alcohol. Aminor, in reference to legal beverage alcoholservice, is an indivdual under the legal drinkingage of 21. ALWAYS ask a guest to show a validpicture ID to establish his or her age. Keep in mindthat laws vary from area to area. You could be convicted of a Class A Misdemeanorfor selling alcohol to a minor. Your first convictionis a mandatory fine of at least 500; a secondconviction is a mandatory fine of at least 1,000;a third conviction is a mandatory fine of at least 1,500 fine and not less than 30 days in jail. The most extreme punishment for selling alcoholto a minor or a visibly intoxicated person is aClass A Misdemeanor, which is a criminal offensepunishable by fines up to 6,250 and a year of jail. If you are cited for selling alcohol to a minor orvisibly intoxicated person, you have to appearbefore a judge in court. You may end up with a criminal record that couldaffect your future. If you sell alcohol to a minor or fail to check ID, youwill be required to receive additional training beforeyou may continue your current job.UNDERAGE & MINORS In some areas, it is illegal for a minor to attempt to purchase beverage alcohol or to present afalse ID and for you to serve beverage alcohol to a minor. You can be prosecuted - even if theminor is not.Minors are legally permitted to enter bars.Although, each establishment has the right todeny entrance to all minors.INTOXICATED GUESTSIt is illegal to serve an intoxicated individualbeverage alcohol. This applies whether the person has been drinking at your establishment or arrivedat your establishment already intoxicated. Thelaw can hold establishments and their employersresponsible for keeping:3 track of how many drinks a guest has consumedand determine whether the guest can safelyconsume more beverage alcohol. an intoxicated individual from driving awayfrom the establishment and calling the police ifan intoxicated person drives away.ALCOHOL AWARENESSSelling alcohol is a seriousresponsibility. Alcohol is a legaldrug that is available only toindividuals 21 or older. Youremployer, friends, family andcommunity expect you to helpcontrol how this drug is sold.

REASONABLEEFFORTA way you can protect yourself from legalpenalties in liability is by making reasonableefforts. These are actions you as the serverof alcohol (i.e Bartender) take to preventillegal alcohol sales and other alcohol-relatedproblems. Reasonable efforts are like tools andthese tools are used for each situationBELOW ARE SOME EXAMPLES OFREASONABLE EFFORTS: get trained (B.A.R. Certification Course)check IDsrespectfully refuse servicecall a cabcall the policemonitor guestssuggest foodrecommend non alcohol drinksQUICKQUIZNAME FOUR (4) OF THE EIGHT (8) EXAMPLES OF REASONABLE EFFORT:1.2.3.4.ALCOHOL AWARENESS4

Blood Alcohol ContentBLOOD ALCOHOL CONTENT - also known asBAC, is the amount of alcohol present in a person’sbloodstream. Each jurisdiction defines the legalBAC limit at or above which it is illegal to operate amotor vehicle. Law enforcement uses the BAC limit todetermine whether or not someone can be chargedwith Driving While Intoxicated (DWI) or Driving WhileAbility Impaired (DWAI)DWAI .05 - .07%NEW YORKBAC .08%DWIWHAT IS YOUR BAC ? .08%12 OZ1 OZZERO TOLERANCE LAW: A driver who is less than 21years of age who drives with a .02 BAC to .07 BAC.DRIVING WHILE ABILITY IMPAIRED – a criminaloffence for driving a motor vehicle after consumingenough alcohol to raise the blood alcohol level above.05 BAC but below .07 BAC.DRIVING WHILE INTOXICATED – a criminal offence fordriving a motor vehicle after consuming enough alcoholto raise the blood alcohol level above the legal limit of.08 BAC or for drivers of commercial motor vehicles over.04 BAC.AGGRAVATED DRIVING WHILE INTOXICATED: .18BAC or higherDetermining BAC LevelTo determine a driver’s Blood Alcohol Content (BAC),police officers or medical professionals must administera blood, urine or breathalyzer test. You cannot simplylook at a person and determine what his or her BAClevel is.BREATHALYZER: a device used by law enforcementto measure a person’s blood alcohol content5ALCOHOL AWARENESS4 OZSubtract .01% for each 40 minutes of drinking. Food, fatigue,medications, and other conditions may cause your BAC to be different.BACFEW OBVIOUS EFFECTS.SLIGHT INTENSIFICATION OF MOODBACEMOTIONS EXAGGERATED.JUDGEMENT IS IMPAIRED.BACSELF CONTROLPERCEPTION,VISION, BALANCE, AND SPEECHARE AFFECTED.BACVISION, BALANCE, ANDMOTOR CONTROL AFFECTED.BACLOSS OF MOTOR CONTROL.NEEDS ASSISTANCE STANDING/WALKING.MEDICAL ATTENTION IS NECCESSARY.BACPOTENTIAL LOSS OF CONCIOUSNESSHOSPITALIZATION IS REQUIRED.0.030.060.100.140.200.30NO MATTER WHAT, THE LIVER CAN ONLY OXIDIZEONE DRINK PER HOUR.TIME IS THE ONLY METHOD TO SOBER UP

FACTORS THAT AFFECT A GUEST’SBLOOD ALCOHOL CONTENTThese factors help you assess how quickly someone is becoming intoxicated,giving you an idea of how rapidly that person’s blood Alcohol Content is rising.WEIGHTBODY FATSmaller people (lower in weight) are more affectedby alcohol than large people (higher in weight).A person with a large percentage of body fat willhave a higher BAC than a leaner person.AGEGENDERA senior citizen will have a higher BAC than ayounger guest. Body fat increases with age. Enzymeactions slow down as a person gets older.Women tend to become intoxicated much quickerthan men because women are generally smallerthan men and have a higher percentage of body fat.WATERDRINK STRENGTHWater dilutes alcohol and relieves thirst. Watershould be served with ALL beverage alcohol.The more alcohol a drink contains (ABV %) the morethat will end up in the bloodstream.FOODCARBONATED BEVERAGESAlways offer food with beverage alcohol as it willhelp slow the absorption of alcohol into the smallintensine. This delay gives the liver more time tobreak down the alcohol in the person’s blood. Foodsthat slows alcohol absorption are fatty and high inprotein.Carbonated drinks like soda speed up the absorptionof alcohol. Vodka Club, Champagne and otherdrinks mixed with sodas or tonic cause alcohol toenter into the bloodstream faster and cause a spikein Blood Alcohol Content (BAC).MEDICATIONS & OTHER DRUGSPHYSICAL & EMOTIONAL STATESYour body’s chemistry is often unpredictable, whichcan affect the rate alcohol is absorbed. Fatigueand stress can speed up the rate at which alcoholis absorbed. Alcohol is also a depressant, and cancause emotional states (good or bad) to becomeexaggerated as well.DRINKING RATE & AMOUNT CONSUMEDThe more alcohol a person consumes the higher theBAC level will be. The liver can only remove alcoholfrom the body at the rate of 1.00 oz per hour.Mixing alcohol with any type of over-the-counteror prescription medication or illicit drug can haveunpredictable and potentially dangerous results. Itis important to discuss the effects of mixing alcoholand any medication with your doctor or pharmacists,including over-the-counter medications. Alcohol caninterfere with the liver’s responsibilities by delayingthe breakdown of everything other than alcohol. Thisdelay can lead to your central nervous system beingsubjected to both drugs simultaneously, or it cancause a cumulative toxic effect when the next doseof medication is taken. Medications with estrogen,including birth control, can slow the rate at whichalcohol is eliminated in the body.ALCOHOL AWARENESS6

BEVERAGE ALCOHOLIntroduction to Beverage AlcoholThe way our guests react to beverage alcohol alldepends on: how much alcohol they consumehow much has entered the bloodstreamhow fast the alcohol has entered the bloodstreamWe have to know how alcohol affects the body tohelp protect our guests from overconsumption. It isimportant to know what affects the body’s absorptionrate of alcohol and the behaviors associated with theoverconsumption of alcohol.How Alcohol is MadeBeverage alcohol is made by fermenting items suchas fruits, berries, or grains. During what we callFERMENTATION, tiny organisms such as yeasts breakdown the plant’s molecules and produce alcohol.Examples of beverage alcohol that only undergo afermentation process are BEER & WINE.SPIRITS or LIQUORS such as Vodka – Gin- Rum –Tequila also undergo distillation. During distillationwater is removed from the alcohol to make a strongerproof.PERCENTAGE OF ALCOHOLAs a server of BEVERAGE ALCOHOL an importantpart of responsible beverage alcohol service isknowing the percentage of alcohol or how muchalcohol is in the drinks you serve. Beverage alcoholis rated by proof and percentage of alcohol. The13percentage of alcohol can be determined bydividing the proof in half.NOW TRY A FEW EXAMPLES:1) 80 % ALC/VOL 2) 50 % ALC/VOL 3) 28 % ALC/VOL 7ALCOHOL AWARENESSALCOHOL AWARENESS

How AlcoholAffectsthe BodyAlcohol enters the body through the mouth. It travelsdown the throat and esophagus, into the stomach.Once in the stomach, 20 percent of the alcohol isabsorbed into the bloodstream. Alcohol stimulatesgastric juice flow.Alcohol then passes into the small intestine wherethe 80 percent of remaining alcohol is absorbed intothe walls of the digestive track. The small intenstineis the most efficient location for alcohol absorptionbecause of its large surface area and rich bloodvessel composition.Once in the bloodstream, alcohol dissolves into thewater of the blood where it is pumped throughoutthe body by the heart. Alcohol causes the bloodvessels to widen causing temporary feelings ofwarmth and decrease in blood pressure.5Alcohol, in even small concentrations, can affect thecentral nervous system. The ethanol in alcohol travelsthrough the brain and acts as a drug. It’s behavorialeffects are a result of its affects on responses innervous tissue. Alcohol also surpresses certainbrain functions.6Alcohol is metabolized in the liver, which eliminates95 percent of alcohol from the body. The liver onlyoxidizes a certain amount of alcohol per hour.7A small amount of alcohol escapes metabolism in theliver and is excreted, unchanged through the kidneys(urine), lungs (breath), or skin (sweat).ALCOHOL AWARENESS8

CHECKING IDs5 Steps forChecking IDAll About Checking IDsAs a server of beverage alcohol you must make certainthat the person you are serving is of the legal drinkingage of 21 years. Determining if an ID is fake/valid can beone of the toughest and most important responsibilitiesa server of beverage alcohol can have.Make sure to know the laws of consuming alcohol inyour specific area.1ASK THE GUEST TO REMOVETHE ID FROM HIS/HER WALLET2DETERMINE IF ID IS VALIDAcceptable Forms of ID Counterfeit IDsStudent IDsAlien Registration or Green CardAltered IDsBorrowed or Stolen IDsExpired IDsOrder-by-mail IDsChecking the birth date Examining the lamination. (Is it tampered or damaged) Valid driver’s licenseValid state-issued ID cardU.S. active-duty military IDPassportUnacceptable Forms of ID 3 5Feel and look of the ID composition.Comparing the guest’s signature with the one on the IDComparing the photo to the person in front of youShine a flashlight on back of ID to spot abrasionsCOMMUNICATE BY ASKINGQUESTIONS SUCH AS: 4Checking the expiration dateHis/Her astrological signYear of high school graduationIF YOU HAVE ANY DOUBTS, ASK THEGUEST FOR A SECOND FORM OF ID ORTELL HIM OR HER THAT YOU’LL HAVETO GET THE ID APPROVED BEFORESERVING THEM ANY ALCOHOL. YOUMAY ALSO USE AN AGE VERIFICATIONFORM, WHICH IS IN THE BACK OF THISMANUAL.IF YOU STILL HAVE DOUBTS AFTER ALLTHESE STEPS DON’T SERVE!.As a server of beverage alcohol you should beable to spot a fake ID. Become familiarwithall the types of valid IDs in your area andnearby states. Use reference tools that yourmanagement provides to check legitimacy ofIDs. Take your time to carefully look at the ID.9ALCOHOL AWARENESS

Rules for Checking IDs Always SMILE, establish eye contact, and greet theguest before asking to see the ID. This will give you theadvantage of knowing their name before seeing the ID. Check all guests each time they enter. A person gainingadmission without showing his or her ID can pass that IDto a minor. Politely ask the guest to remove the ID from his or her wallet. Do not remove an ID from a guest’s wallet or purse. Make sure to check if the person handing you the ID isthe owner of the ID. this is easy to tell, just look at thephysical description, which will tell you height, eye color,hair color and sometimes weight. Always make sure to examine the ID with a light sourcebehind it, any alterations will appear in light such as; cutsand erasures. If you are unsure ask for a second form of valid ID. Thissecond form of ID should be a form of a picture ID. Be attentive to the guests appearance and behavior.Minors don’t often look young or underage. They may actunderage by avoiding eye contact with employees.Key Features of DetectingFraudulent IDsCorrect Text ID text should have the correct fontand spacing Should not contain words like:Genuine, Official, Valid, Secure,Authentic, Souvenir or NoveltyHologram/Special Images May include state name, seal or mottoChange color or shape when titledMay only be visible under a blacklightQuestions to Ask “When were you born?”“What is your zodiac sign?”“How do you spell your last name?”“What is your middle name?”“Last 4 digits of your SSN?“Whats your address?”“Do you wear glasses/contacts?”License Numbers All states include a license number Can be a social security number ornumber coded by person’s infoClear Photos Underage Warning Signs seem nervous and move around frequentlysay that he/she is a regular or a friend of an employeebe in the restroom when the group orders for him or herpick up an empty glass and ask for “another one”order an unusual drink, such as a shot of captain morgancome to the bar to order drinks for a table full of peopleget upset when asked for IDYou are looking for the uncertainty or hesitation when theguest is answering any of the above questions. Have a penand paper ready to ask the guest to sign his or her name.This will help you compare the signature with the one onthe ID. They should match. Crisp, not blurry, photos of the ID holderSome ID’s include a ghost imageAppropriate Back Info Some ID’s have organ donor orsignature space Others may include a barcode ormagnetic strip Some fake ID’s will be blank and havedisclaimer text on the backALCOHOL AWARENESS 10

Acceptable Forms of ID11ALCOHOL AWARENESS

Tools to Aid in Detection of Fraudulent IDsSCANNERID scanning technology has the ability to spot fake IDs,assist in the process of age conformation and keeptrack of people who have been placed on a bannedpatron list.There are many different companies who carry scannerswith all different capabilities depending on how muchmoney you will want to spend. They can be accessedthrough the internet. Examples of sites offering themare as follows:www.patronscan.comwww.idscanner.comSMART PHONE APPYou can use your phone to scan magnetic stripe andbarcode IDs. This app os available through:www.barandclubstats.comMANUALSThere are manuals available that you can obtain foryour business to distribute to all servers. The moreknowledgeable they are, the more protected you willbe. They are available as follows:Law Enforcement Guide to False ID & Illegal ID Usewww.udetc.orgID Checking Guidewww.driverslicenseguide.comSCANNER CAN NOT BE USED AS A STAND ALONE DEVICE AND MUSTONLY BE USED IN CONJUNCTION WITH 5 STEPS FOR CHECKING IDSALCOHOL AWARENESS 12

INTOXICATIONVisible IntoxicationVISIBLE INTOXICATION is intoxication that you cansee. If you can tell by looking at someone that theperson has been drinking or using other drugs, theperson is visibly intoxicated.Remember, if you’re not sure, don’t serve.Serving alcohol to a visible intoxicated person isAGAINST THE LAW. If you can tell on sight that theperson has been drinking or using other drugs, theperson is visibly intoxicated. Servers are not expectedto know a customers Blood Alcohol Content (BAC)as determined by a blood, breath, or urine test, butthey are required to recognize visible intoxication.

COMMON SIGNS OF VISIBLE INTOXICATIONThese are not all of the possible signs. If a person shows just one or two of these signs that does notnecessarily mean the person is intoxicated. But if a person shows a combination of several signs, itcould be a strong indication that the person is intoxicated.Appearance Bloodshot or watery eyesFlushed faceDroopy eyelidsBlank stare or dazed lookTwitching or body tremorsDisheveled clothingVocal Traits Thick, slurred speechLoud, noisy speechRambling train of thoughtUnusually fast or slow speechSlow responseRepetitive statementsBravado, boastingMaking irrational statementsPersonality Traits Annoying guests/employeesArgumentativeAggresive or belligerentObnoxious or meanInappropriate or d or sullenMoodyDifficulty rememberingPhysical Traits Swaying, staggeringFalling, stumblingUnable to sit straightCareless with moneyDifficulty making changeRestlessCryingExtreme behavior changeOverly animated/entertainingCrude. inappropriategesturesDrowsiness or sleepinessLack of focus or eyecontactDifficulty standing upUnusual walkCan’t find mouth with glassFalling off chairsClumsySpilling drinksAgitatedAnxiousGrinding teethVomitingALCOHOL AWARENESS 14

6 Step Safe Service TechniquesTo be a professional Bartender / server of alcohol not only means making a great drink, but it also means to createa safe atmosphere for your guests. Our customer service techniques help prevent any problem situations fromgetting worse while making legal alcohol sales.12ALWAYS CHECK IDThis is your best defense against uneragesales. You should always card anyone whoappears to be 30 years old or younger.But remember always use the 5-Steps tochecking ID.GREET YOUR GUESTSA good Bartender always goes to their shiftwith a service viewpoint. By greeting yourcustomers, this will allow you to determineany visible intoxication factors, such as:(Bloodshot or watery eyes, smell of alcohol,speech, and more common signs of visibleintoxication); make sure to understand all thesigns of intoxication before serving a guest.Have conversations with your customers; Askthem How there day is? Where they are from?Did they come with any friends? - Thesequestions will help you determine the guestsintoxication level and assess future problems.34155BE ATTENTIVEA great Bartender or server of alcohol willmake a habit of scanning the area for the“out of the ordinary”. This will prevent anypotential alcohol related delivery issues inthe sale of alcohol. Also by staying attentivewill help determine which guests may havehad too much to drink and which guests youmay need to start cutting off.ASSISTANCEIt is ok to get help or assistance. If a situationoccurs where a customer starts to create ascene and starts to disturb the other guests,it may be a good idea to remove yourselffrom that situation and ask for assistance.Asking for help from a manager, supervisor,or security personnel will allow you tocontinue to focus on the other guests, andcreate a safe environment.ALCOHOL AWARENESS6MAKE REASONABLE EFFORTSAs a Bartender and professional serverof alcohol you must make an effort toensure safety to your guests. First takethe steps to prevent underage and alcoholrelated prob

Emailed to you as a PDF with your receipt. UNIT 1 ALCOHOL TRAINING AWARENESS PROGRAM A.T.A.P. 1 ALCOHOL AWARENESS INTRODUCTION TO A.T.A.P. About this Course The purpose of the following BARTENDER ALCOHOL RESPONSIBILITY (B.A.R.) CERTI