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LandlordProspectus‘The Best lettingagent I have everworked with’W H AT ’ S I N S I D EProperty MaintenanceLandlord WatchBuild to Rent.and more
“We’veworked hardto earn ourreputation”Contents412104Letting Your Property16Inventory & Inspections6Meet the Team17Developers8We’ve Gone Paperless18Connect With Us10Property Photography19Service Checklist12Protect Your Investment20Why Us13Property Maintenance14Our Journey So FarContact UsGround Floor, The Rotunda, Old London Road, Hertford, Hertfordshire, SG13 7LATel. 01992 503200, Out of Hours Emergency Number: 07977115048Email. hertford@anthonylettings.co.uk23
Letting Your Property6.OfferLetting a property is no easy task, the journey is full of potential pitfalls for the inexperienced landlords.We’ll take away the stress and risk of renting your property making it a quick and easy process from startto finish. Here’s an overview of how we do it As our client, we will never accept anoffer without your full agreement. Youwill be sent an offer letter via our onlineplatform with all the details of the offerand tenant for you to make an ttingSpecialistThe letting industry is ever evolving withnew legislation. We make sure thatfrom day one you are protected. As a4.Marketinglandlord, you will need to be able toprovide evidence of proof of ownership,proof of address and valid photo IDbefore marketing your property.1.ValuationOne of our experienced consultantsYour property will also need to meetWe market all our properties on everycertain criteria to be let out, therefore,major letting portal including Rightmove,we will provide you with a full propertyZoopla and On The Market as well asMOT.local social media campaigns. As anThis will include ;Gas service/record issuedElectrical inspection/certificate issuedLegionnaires assessmentEnergy Performance Certificate3.Photography8.Move Insecret that the laws of attraction applyOur reference process has been triedBefore a tenant moves in a professionalto the property market so the betterand tested over twenty years and weinventory will be carried out. This ispresented the property, the more likelypride ourselves on finding the besta full detailed conditional report onwe are to secure a tenant quickly.tenants. We will check previous landlordthe standard of the property usuallyreferences, annual income, employmenttaken place the day before a tenancyreference, credit check and right to rentcommences. Meter readings and finalcheck.move in monies are also collected priorvisual inspection providing you withsteps to ensure your investment lookscomparable evidence of similarits best with professional photos. It is noproperties we have, reports of the localmarket and provide you with a realisticexpectation of your rental return.4available properties.7.Referencesmarket therefore will take the necessary 1,395 pcmevents we attend, we display severalWe take pride in the properties wewill attend your property for aNow Letadditional extra at local sponsorship“Ourpropertyportfolio isworth aquarter of abillionpounds”to the signing of the Tenancy Agreement.5.ViewingsWe take care of all viewings on yourbehalf with fully vetted tenants.Our viewing hours are from 10am-5pmMonday to Friday, Saturday 9am12.30pm. Tenants can book viewingsdirect from any of our social mediapages and our website.5
Meet the Team“On average it takes us5 viewings to find asuitable tenant”“I have rented through a number of different agents over theyears but must say I am so impressed with my time withAnthony Lettings and couldn’t recommend them enough”Mr L RodgersAnthony CicchirilloLinda CassidyMarc FerraroKelsie SandoLara BleriotJo PizzoOwnerOperations DirectorLettings DirectorMaintenance CoordinatorMaintenance CoordinatorMaintenance CoordinatorNow Let6Alex ChapmanSam SheffieldLuke WelchJoanne BeardValuations ManagerLettings ConsultantLettings ConsultantMaintenance Coordinator 1,300 pcm7
Our AccreditationsOur new online platformallows importantdocumentation to be sentdirectly to landlords/tenantsand can be signed onlineeither through your desktop,tablet or mobile.Anthony Lettings are voluntary members of many trade bodies and associations,as we believe in contributing to raising the standards of the Private Rented Sector.We abide by the strict codes of practice of the following associations:GLMG U IL DO F L E T TI N GTAN D MA NAG E ME NUK Association of Letting Agents (UKALA)We’ve Gone PaperlessDid you know 40% of the worldsEach tenancy we do includes offercommercially cut timber is used for theletters, tenancy guides, maintenanceproduction of paper and 30 million treesforms, professional inventories,are destroyed annually? We didn’t eithercompliance certificates and tenancyuntil recently and have decided to takeagreements. For every tenancy weon the challenge of going completelyestimate a usage of approximately 200paperless from 2020!pieces of paper!We would hate to think about theAlthough our main goal is to help reduceamount of paper wasted over the last 20the amount of paper wasted, our onlineyears by Anthony Lettings from propertyplatform offers plenty of benefits to ourbrochures to tenancy agreements. Ourtenants and landlords. If we can join thefirst step in our paperless challengefight against global warming and helpis our new online platform that allowsour landlords/tenants in the processtenants & landlords to read & signthen its beneficial to everyone!important documents such as offerletters & tenancy agreements online viaShould you wish to receive paper copiesyour desktop, mobile or tablet.of any documents, there will often be acharge to do so. Please speak to one of“The paperindustry usesmore water toproduct a ton ofproduct than anyother industry.”8“Worldwide thepulp and paperindustry is thefifth largestconsumer ofenergy, accountingfor 4% of all theworld’s energyuse.”As members of UKALA we offer peace of mind for landlords and tenants as we are constantly updatedwith new legislation.www.ukala.org.ukThe Property Ombudsman (TPO)We are members of The Property Ombudsman scheme, an independent property redress scheme.www.tpos.co.ukThe Deposit Protection Service (DPS)All of our tenants' deposits are fully protected using The Deposit Protection Scheme.www.depositprotection.comSafe Agent Fully Endorsed (SAFE)Safe Agent is a mark denoting that we protect landlords' and tenants' money through this client moneyprotection schemes.www.safeagents.co.ukClient Money Protection (CMP)CMP is a distinct insurance that protects the money of landlords and tenants.www.cmprotect.co.ukNow Let 1,250 pcmthe team for more details of costings.These memberships provide landlords and tenants with an assurance that they will receive the highest level of customer service.It also gives them confidence and security that they are dealing with a reputable agency and the peace of mind thattheir funds are secured.Please visit our website for further gshertford9
Property Photography“We have let propertiesthrough Anthony Lettingsfor over ten years andthroughout that time foundthem highly professionaland responsive to our needs.They have always: givenus sound advice aboutletting; been easy to contactfor assistance; and dealtwith any problems thathave arisen quickly andeffectively”“On average it takesus 5 viewings to finda suitable tenant”Mr R SewellTop tips for presentationIf you can tell thedifference, so caneveryone else decoration, such as magnoliaor cream Carpets, curtains andBeforefurnishings should be neutralor muted colours, and able tostand wear and tear Kitchens and bathrooms needto be well equipped Lighting is important and inmodern apartments the latestThe Law of attraction applies to the property market,therefore we offer all clientsChoose neutral colours forstyles are usually appropriate Gardens should be neat andwell maintainedFREE professional photography We recommend a professionaldeep clean throughout, priorto lettingEvery one of our propertylistings will receive professionalphotography as we understandthe importance of qualitymarketing.It wasn’t that long ago that the averagethat’s a lot to compete with. It is vitalproperty listing consisted of a fewyour property is well presented and hasphotos taken from a standard camerathe photography to match.and thrown on Rightmove to work itsmagic - This never happens here atWe use Rightmove, Zoopla and otherAnthony Lettings.portals to catch people’s eye withoutResearch shows; 98% of propertygiving them the whole hog. The aimsearches start online. This means asYou only have a few seconds to grabof the game is to entice people froma landlord, you need to ensure yoursomeone’s attention. The digital age hasviewing online, to viewing in person.property looks its best and standsseen the average person exposed toMeaning better tenant options and aout!5,000 marketing messages a day,quicker let for you!10AfterHow much is yourinvestment worth?Book a free valuation11
Protect Your RentOver 100 yearsof propertymaintenanceexperienceFor as little as 30p per day, you can protect your monthly rental income and coveryourself for up to 100,000 of legal costs. Terms & Conditions apply.Complete peace of mind with Anthony Lettings Rent ProtectionHere are a few things in our policy;LegalExpensesCoverCover for up to 100,000should the tenant need tobe evicted.Cover for lost rent ifRentProtectionthe tenant defaults.Choice of cover levelsfrom up to 2,500up to a maximum of 15,000 per month forup to 12 months.VacantPropertyCoverUp to 75% of themonthly rent paid forup to two months afterNilExcessNo excess to pay.eviction.As one of our valued clients, you will have over 100 years of property maintenance experience atyour disposal. We will make sure your investment is safe & secure and addressany maintenance issues as if it were our own propertyAt Anthony Lettings we have reallyWe can handle everything from the timeWe can sustain clear communicationfocussed on investing our experienceyour tenant is found through to when thechannels with all our landlords andinto the property management side ofproperty is handed back to you.tenants by utilising a specially designedthe business. Our research has shownWe are contactable 6 days a weeksupport centre & online reporting system.that the best way for us to look afterand can ensure that you will beWe will look after your home oryour property, as if it were our own, isgiven consistent quality service byinvestment as if it were our own.to centralise our dedicated specialistour experienced team of employeesFeel free to pop in and meet ourproperty and investment managers.offering over 100 years of maintenancemaintenance team any time.Anthony Lettings centralised serviceexperience.ensures that:This is just a sneak peak; for complete information about the policy,head over to anthonylettings.co.ukQuestions?Get in touch, we’re a friendly bunch!Ground Floor, The Rotunda, Old London Road, Hertford, Hertfordshire SG13 7LATel. 01992 503200 Email. hertford@anthonylettings.co.uk12Did you know you can report any maintenance issues online via the report page on ourwebsite? Tell us when you’re free and what the issue is and even include photos takenfrom your phone so we can deal with your issue quickly & efficiently.“Approximately 3000maintenance issues dealt within the last 12 months”13
Our Journey So FarLara Bleriot, Jo Pizzo &Joanne Beard joined theMaintenance Team Early access viewingslaunched for oursocial media pages Introduction of newonline platforms toprogress to our goalof going paperlessKelsie Sando joined asAnthony Davies24Acquisition ofMaintenancedisbanded to createPukka House &Coordinatorand rebrand asopening ofAcquisitionAnthony LettingsPotters Bar OfficeAcquisition ofof Alan Randlebased in Hertfordin Darkes LaneMorgan JamesHertford OfficeAnthony Davies24establishedUK Housing MarketLaunched in Hoddesdonin MillBridgeCrash of 20071998 2003 2007 20102002Acquisition of HomeFinders20042009Linda Cassidy & Marc Ferrarojoined as Head of Operations& Lettings DirectorLandlord Watch launchedand to becomeenvironmentallyfriendly2011 2013 2015 2017201220142016Won 1st place for LandlordLuke Welch Joined as LettingsAcquisition of Blue TopProvider 2012 AwardConsultant in Potters BarLettings allowing our landlords toMerging Blue Top Lettings,purchase properties withAnthony Lettings Potterstenants already in placeBar & Anthony LettingsHertford into one centralhead office located in theRotunda Building, Hertford Alex Chapman & SamSheffield Joined asValuation Manager &14“We look after13 million poundsworth of rent forour landlordsevery year!”Letting Consultant Launch of our corporateservice & 3 majordevelopments listed (over150 properties)15
ProfessionalInventory &Mid-TermInspectionsDevelopmentsBuildto RentHaving specialised in the letting industry for new build propertiesfor 19 years, the Anthony Lettings team has an unrivalled level ofknowledge and enthusiasm for getting things right. We developspecific marketing campaigns for each new build site that’s tried& tested to deliver results.Anthony Lettings will provide a professional inventory of your property in order toVisit www.anthonylettings.co.uk/developmentssecure your investment from damage during the tenancy. As part of our Fullymanaged service, you will also receive mid term inspection reports every 4-6months. A professional inventory is an upfront charge however check out report isthe tenants responsibility. Prices vary depending on size.Since the introduction of tenancy deposithowever in the long run thiswill be able to rely on information thatprotection legislation in April 2007, thedocument could save the landlord ahas been produced by using a softwareprovision of inventories within the lettinglot of time and aggravation. If there areplatform by a company who invests inindustry, is no longer a cottage industry.deductions to be made from the deposit,training, development and is a memberBefore the legislation was introducedhaving a well-executed inventory assistsof the Guild of Letting and Management.it was common for landlords to believewith disputes and even situationsAnthony Lettings knows that in using anthat a security deposit would not bethat end up in court. Anthony Lettingsexternal inventory company, landlordsreturned to the tenant. The legislation notemploys the services of an independentwill be provided with peace of mind andonly stopped this misconception, it alsoinventory company whosethe comfort of knowing that they can relyput the spotlight on the inventory. Whilstresponsibility is to ensure that theon the content of the inventory toinventories along with check-in andinventory is a benchmark for bothprotect their interests.check-outs are not mandatory it is verylandlord and tenant.foolish to even consider renting aAlex Owenproperty without one. The inventoryOutsourcing means that there is noneeds to be a detailed and accuratebiased point of view, all elementsrecord of not only the contents of therelating to visual risk-assessment areproperty, but also the condition ofdealt with and the report produced isfixtures and fittings. A landlord may thinkas comprehensive and thorough asthat the inventory is a waste of money,possible. This benefits the landlord who16DirectorDon’t take our word for it.‘Not only have Anthony Lettings found me tenants for the last6 years, they have also helped me purchase 2 further investmentsin that time, I couldn’t recommend their services enough’Mr & Mrs BrownBuy or Sell investmentproperties with tenantsalready in place withAnthony Lettings LandlordWatch. We have a databaseof investors ready to purchaseproperties mid tenancy.“Living overseas, I’ve been fortunate enough over the last 9 yearsto have had such a great letting agent that has handled all aspectsof property management to an extremely high level”.“It is evident that the Antony Lettings team work well together, arevery diligent and trustworthy”Mr Morley17
Service Check ListOnlineOnlyLetOnlyRentCollectFullyManagedFree Valuation and suggest possible improvements tomaximize income Compliance MOT- Gas, electrical, EPC & legionnaires certificates tobe issued if requested Professional exterior & interior photos Upload onto all major portals (Rightmove, Zoopla & on the market Social media advertising campaigns Early access viewings Accompanied viewings Access to our online platform for all legal documentation Full tenant referencing including detailed credit check Undertake all issues of compliance Service FeatureFollow us onsocial mediaRent protection quoteWhy use social media? Latest property advertsEarly access viewingsReport maintenance issuesLocal events & competitionsLatest industry newsStay up to date with new legislationDo you have aproperty to let out?Contact us today18Prepare legally binding tenancy agreement Arrange professional inventory Collect security deposit Collect first month’s rent in advance Arrangement of Bankers standing order for future payments Recommend any refurbishments to maximise rental incomeif remarketing Propose annual rent increase & tenancy renewals Collect rent on monthly basis, held in a bonded client account Chase late rent s with early alerts to the landlord Provide detailed monthly statements Transfer rent BACS payment less agreed fees and expenses Field all calls from tenants concerning repair and maintenance Online maintenance report system Deal with all issue of repair, maintenance, and remedial work Manage all emergency work Regular property visits by a AIIC registered inventory clerk Check out inspection and manage any dilapidation issues which arise Represent landlords in any deposit dispute Serve notice to regain property Notify utility companies and council tax departments 19
We are here for youWhy Us?Letting your property demands carefulwould need in connection to letting aplanning and you’ll need anproperty. Additionally your property willexperienced agent you know you canappear on the UK’s leading propertytrust – one who will look after yoursearch engines, whilst we also provideinterests and make your life as stressregular local press advertising, create fullfree as possible. At Anthony Lettings,property details and create artisticour experienced and qualified staff willwindow displays.use their knowledge and expertiseto deliver a service that’s exceptional,All offices maintain an extensivegiving you essential peace of mind.applicant register, so we immediatelyhave potential tenants when taking onAnthony Lettings are establishedbyAnthony Cicchirillonew instructions.specialist Letting Agents with a largeportfolio of managed properties andAll our staff are experienced, haveother landlord clients. Our reputationextensive local knowledge, receivehas been built on reliability, integrity andregular training and are exceptionallyWhether you’re an experiencedinnovation. We pride ourselvesfocused, providing our landlords withinvestor landlord or a private individualin providing a professional service tothe confidence that their property, oftenletting your home for the first time,both landlords and tenants with thetheir home, investment or both, isletting a property is big business.highest standard of propertyin renowned, experienced and capableResearch suggests that residentialmanagement and maintenance.hands.performing long term investments, notWith an industry reliant on the Internet,Anthony Cicchirillojust providing an excellent incomeyour agent’s website is crucial toManaging Directorbut for many, a significant capital gainthe promotion of your property. Ourtoo.website www.anthonylettings.co.ukproperty is one of the safest and bestwas created with Landlords and Tenantsin mind, providing everything oneGround Floor, The Rotunda, Old London RoadHertford, Hertfordshire, SG13 7LA, Tel. 01992 503200
8 We’ve Gone Paperless 10 Property Photography 12 Protect Your Investment 13 Property Maintenance 14 Our Journey So Far Contact Us Ground Floor, The Rotunda, Old London Road, Hertford, Hertfordshire, SG13 7LA Tel. 01992 503200, Out of Hours Emergency Number: 07977115048 Email. hertfor
