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Ticket: # 1006786 - Harassment and signal squelcheningDate: 5/27/2016 10:22:00 PMCity/State/Zip: San Francisco, California 94102Company Complaining About: AT&TDescriptionis a hacker and stalker. She has stalked me for at least 12 years. She has hacked mefor at least 10 years. She uses virtual machinery and older subliminal tech. She has learned how toplace a speaker or camera WITH OUT the physical speaker. sHE HAS LOGGERS ALL OVER THEPLACE TO CAPTURE EVERYTHING I WRITE OR SAY ON THE CELL PHONE. sHE ALSOPREVENTS ME FROM BEING ABLE TO MAKE CALLS. Ive HAD EMERGENCY CALLS GOUNANSWERED DUE TO HER HACKING. She can actually look into a person mind and read it likeBINERY CODE. She has been using this to steal and stalk. She has no care or concern foranybodies privacy. She acts as if its her god given right to do what ever she wants to, to anybody thatcomes close enough to attack. Ive met her maybe 5 times in my life. I can not go on line with my cellphone, she squelches the signal or knocks me out of the server. She also drops calls while in themiddle, just so its harder to do anything, anything. She has said to me over the virtual connection thatshe is the new god. She used to say I was a god then she wanted me to make her a god. But thiswoman has spycotic episodes all the time. She had me ilegally evicted from my home, stole all mybelongings, she has stolen computer programs that are meant to be medical programs, only. But shehas used them to murder people. She is also a type of house cleaner, the type that harasses one outof their apt by harassing and stealing with a pass key. Given to her by the owner of the building. Shehas put graphic renderings through my apt and cahses people off with this same graphics. a largesnake coming through the wall or someone sitting on a pet as small as a cat. she has also a programthat can create a friction enough to pick up objects and throw them across the room. all stolen fromme. She also has a program that creats a type of tunnel, one that would do away with needles topuncture the skin. this program has also been used to open a larger tunnel, similar to a worm hole.one police officer called it a vortex.I have all types of virtual recordings of her running off at the mouth. She has used this virtualconnection to destroy my business by telling my clients that I hate them and never come back. alldone at the subliminal level with repetitious statements.(b) (6)
Ticket: # 1006821 - Ticket No. 865871Date: 5/27/2016 11:14:06 PMCity/State/Zip: Thornton, Colorado 80233Company Complaining About: ComcastDescriptionI continue to experience internet connectivitity issues, slow scanning/uploading issues, interferencesat work and home. Delayed posting issues of my childsupport by Chase is creating a hardship. I alsoexperience ongoing interferences, time-out issues while working online at work and at home. Athome, I have followed-up with communication to Comcast and they keep telling that everything isworking fine. My ADT system has been more "offline" than "online" since I signed into ADTInteractive pulse back in Sept. 2015.I would like to believe that those basic rights to be able to work and take care of one's families haven'tbecome so diluted that families have undue hardship un-necessarily in just doing that.Thanks,(b) (6)
Ticket: # 1006860 - Computer taken over by MicrosoftDate: 5/28/2016 1:43:23 AMCity/State/Zip: Titusville, Florida 32780Company Complaining About: AT&TDescriptionthis past week, I awoke to seeing a "download notice from MSFT " I paid no attention to it as it wasnormal for MSFT to download "updates" for my existingO.S ( for months my system has been plagued with pop ups advertising windows 10) I denied MSFTthe "rights" to downloading" their new O.S. software- It was my choice to not choose that OS -It wasan offer that I refused time and time again- MSFT decided that they were going to download that Crapand in deed did so, I spent many hour deleting their "Takeover" of my computer, and I want to presscharges against the Company, Felony grand Theft would probably be suitable for starters. They hadno right what so ever to "steal my computer overnight" I understand that they did this to millions ofpeople, so there must be other complaints.
Ticket: # 1006912 - Verizon Internet DSLDate: 5/28/2016 6:43:15 AMCity/State/Zip: Laurens, New York 13796Company Complaining About: VerizonDescriptionI have been experiencing DSL outages for 2 months. I have made at a minimum of 7 calls to Verizonfor repair. They have come out 4 times to correct the problem but it still continues. I have missedtwo days of work for them to come out and one point, the verizon technician never showed. I havedealt with the local supervisor that actually came out to do the repair but it also did not take care ofthe problem. I now have had to call again on 5/27 and they are due to come out again 6/1. I workfrom home on occasion and will be full time in the near future and I need to have an internet that I canrely on. My phone now is starting to experience static when DSL is not working properly. I am toldcontinually that it is a hardware/line problem.
Ticket: # 1007099 - Time Warner Cable Terrible internetDate: 5/28/2016 12:38:12 PMCity/State/Zip: Middletown, Ohio 45044Company Complaining About: Time WarnerDescriptionFor over 6 months I have made complaints about poor internet. I have intermittent packet loss atrandom times throughout the day but mostly during peak hours. I have had at least 4 or 5 technicianscome out. I have had lines cut and replaced, new modems with still no solution to my problem. At thispoint they do not seem to care about fixing my problem due to the fact that time warner is the onlyavailable internet provider for our location.
Ticket: # 1007132 - Yahoo hijackDate: 5/28/2016 1:19:53 PMCity/State/Zip: Seattle, Washington 98104Company Complaining About: YahooDescriptionIf you search on Yahoo hijack you will see that this is not an isolated problem. Many are complainingthat Yahoo probably using a Trojan Horse tactic has overriden consumers choice of default searchengine. For example when I open Safari I get Yahoo instead even though my default is Google. If itisn't a violation of the law, it should be.
Ticket: # 1007786 - Wifi tamperingDate: 5/29/2016 2:48:34 PMCity/State/Zip: Jessup, Maryland 20794Company Complaining About: ComcastDescriptionInternet is slow, wifi goes down, modem goes off when i leave. My alarm system is wireless. Irecorded the modem just blinking the techican said it wasnt normal for the modem to blink like that.He said he document someone is tampering with modem but stated he didnt know how to fix correctthe problem. I switch my modem out every 2-3 months so its not the modem.
Ticket: # 1007701 - Internet keeps going outDate: 5/29/2016 11:25:45 AMCity/State/Zip: Dunwoody, Georgia 39338Company Complaining About: ComcastDescriptionOur internet has been going off and on for several months up to 10 times per day! Comcast can'tseem to fix the problem yet we are paying full price.
Ticket: # 1007827 - Internet out yet againDate: 5/29/2016 4:27:55 PMCity/State/Zip: Chicago, Illinois 60619Company Complaining About: ComcastDescriptionMy internet was out on Friday (27th). The problem wasn't resolved until today (Sunday 29th). I wentto log on a few minutes ago only to find that my internet is down yet again.The frequency of outages on the south-side of Chicago is ridiculous. I strongly believe that if I livedon a richer or Caucasian side of the city, I would not experience this high frequency of outages. Forexample, my friends who live on the richer or Caucasian side of the city have experienced aSIGNIFICANTLY lower number of outages ; also, their outages in their community tend to occuraround the time of severe weather while outages in my community tend to occur all the time (goodweather, bad weather, etc.).
Ticket: # 1007863 - Bellsouth not providing serviceDate: 5/29/2016 5:52:44 PMCity/State/Zip: Jonesville, Louisiana 71343Company Complaining About: AT&TDescriptionI have been having problems for years with my dsl service from att Bellsouth providers. I was beingcharged for a but we always having issues. I had years of calling them and it was still not what I waspaying for I finally told them to cut it off out of agrrivation when I call to get it back they said they wereupgrading the lines to fiber. Well I waited and have been asking family and friends and found out theyare not working on the lines it is a lie. I asked if I could still get dsl they said no ports were availablehowever I was told by a source that they did have ports but they are just not providing the service.What can I do to get us service in my area I know that they are supposed to provide it but they arenot.
Ticket: # 1028263 - IPv6 BlockingDate: 6/9/2016 3:43:05 PMCity/State/Zip: Fullerton, California 92835Company Complaining About: Netflix, Hurricane ElectricDescriptionNetflix is now blocking IPv6 traffic using Hurricane Electric's service. This is a legitimate service and itshould not be blocked.
Ticket: # 1007992 - Illegal Interference of Internet/Cable/Cell PhoneDate: 5/29/2016 11:33:00 PMCity/State/Zip: Porter Ranch, California 91326Company Complaining About: Time WarnerDescriptionIn June of 2015, I sent the Federal Communications Commission a letter explaining my situation athand. Since June of 2014, I have been the victim of extreme harassment by a group of Aggressors,who have engaged in illegal practices, causing profound violations of my Constitutional Right toPrivacy. In October of 2014, I came home to find that two of our cable boxes had been REPLACEDwith unfamiliar cable boxes, one with a modular access card in the back of the unit. We reported thisincident to TWC, and they failed o do anything about it. We even told them, that we did NOT want tohave cable boxes that had access to the internet because of fear of interference, and they told us thatwe had NO CHOICE but to accept cable boxes with access to the internet, that they did not offerregular cable boxes anymore. Is this true? Can the FCC verify that TWC no longer offers cableboxes that are just regular cable boxes without modular access cards? There have also beeninstances in where I have called to complain to TWC, and insisted that a TWC technician come out tocheck the wiring, and a technician, shows up who has been OUTSOURCED. I videotaped onetechnician, who became upset that I began videotaping him, he called his “supervisor” a familiar voiceI recognized, who has impersonated other utility supervisors, such as, a Best Buy Manager, a DWPSupervisor and several others, however, he told me that TWC, always outsources technicians. Is thistrue? The guy came to RE-WIRE our cables, and we are constantly getting interference on the cableservice. On demand shuts down at any time, there is always fuzz and when the guide says thatcertain shows should be playing, those shows are not really playing. There are different shows on, itsnot what the guide says is on. These individuals have deployed distasteful tactics to invade myprivacy through illegal interception of my cell phone, my home network and internet, and my my cableservices. I have made numerous complaints to my cable provider, Time Warner Cable, and on May12, 2015, I confronted TWC in person with a Tracer Route Report I ran from my modem, citing“Neighbor Interference”. The TWC representative just blew me off and told me that their SecurityDepartment does NOT deal with illegal interference and when I got home, my printer, NO LONGERrecognized the files on my flash-drive, I was BLOCKED from printing anything else that couldEXPOSE the perpetrators. My cell phone’s minutes have been stolen on more than three occasions,the first time was after I placed a call to the FBI to report the interference on my cell phone. Andwhen I complained to the cell phone carrier and received a copy of the phone bill, the bill revealedlots of SPOOFED calls, there were also call placed to San Diego numbers, 818 area code numbers,as if they were communicating amongst each other. I rarely use my phone, and 99% of my calls gostraight to voice mail, my phone is a 4G, but the signal strength is an “E” for Edge, the higheststrength, and my phone is constantly displaying “No Service” alerts, every time I go to make a call orsend a text. It usually takes one to two minutes for my phone to reset itself before I can make a call,or I have to reboot it, then text messages begin to come in, or I will notice the little voice-mail icon onthe top of the phone. This can easily be verified by the carrier performing a Data Analysis and TowerUsage report. I have filed numerous complaints with my carrier since I first got my service withCricket Wireless, they have taken my complaints and NEVER even bother to follow up with me. Mostrecently, the perpetrators have begun spoofing the caller ID to hide the identity of a Cleaning Agency,who for the past month, I have been attempting to obtain a position with as a cleaning professional.This Agency who has already hired me, but every time they call me, their number comes up
differently than their REAL NUMBER. I emailed the agency and asked them to VERIFY if the numberthat comes up on my caller id when they call me is their number, and they could NOT verify that thatwas their number. These acts are intentional and malicious to sabotage my potential income. It isillegal to interfere with someone's livelihood out of pure malice. The same agency tried emailing methe hiring contract for over one month, I had to call them constantly telling them that I had notreceived the contract to be able to start working. This is an outrage, and its unacceptable. Therehas to be something the FCC can do in terms of checking my surrounding area for signal jammers,my home is located at (b) (6)Porter Ranch, CA 91326. The tracer route citedNeighbor Interference, and I have all the information from my modem, should you need it. I havecomplained about the house located at (b) (6), but the perpetrators, have alsoused my other neighbors homes in my immediate proximity. For instance, Directly behind (b) (6), is a home, in which the person who used to live at (b) (6) , would drive his whitesuv (b) (6)and back into this neighbor's driveway, because it directly faces my home, and just sitthere, with the suv running. When I complained about him, because I would experience interferencewhen he did this, he left, and more unlicensed private investigators just took his place, and continuethe same trend. The one now drives a white Mercedes suv, he too backs into this neighbor'sdriveway, and just leaves his truck running. The problem is, these SUV's are equipped with Telit chipmodules, for automotive technology platforms. If you go to the Telit website, you can learn all aboutit. The reason I say this, is because on May 5, 2015, I discovered an unfamiliar alarm panel in myhome. My original alarm panel had been switched with an imposter panel. Luckily I discoveredBOTH panels, documented both panels, and discovered that the imposter panel, was too, equippedwith a TELIT chip inside. I have been trying to get help from every agency out there. But because Iam being blocked on my cell phone, internet, even cable.my mail is intercepted, so I am very limitedin how I can reach out for assistance. I would be grateful to speak to someone, where I can actuallyshow you my evidence. At any rate, I also want a full data analysis and tower usage report ran onmy cell phone, as I plan on pressing charges on these individuals. I would like the FCC tocommunicate to Time Warner Cable, what their responsibility in all this is, or at least let me know,what steps I can take against my cable provider and my cell provider., should they refuse to takeaction. Thank you.
Ticket: # 1008085 - AT&T internetDate: 5/30/2016 8:39:31 AMCity/State/Zip: Meansville, Georgia 30256Company Complaining About: AT&TDescriptionIn Febuary I called and had the land line removed and only wanted DSL. On May 14th my DSLservice was turned off. I called AT&T and they stated they had a disconnect order on April 15th but ittook a month to for the service to diconnect. No one in my house has called AT&T to have the DSL todisconnect. AT&T stated they could not turn my service back on due to no ports available. My bill hasbeen up to date until May. The bill was due on May 18th but I refuse to pay since AT&T cut off myservice on the 14th. I have called several times and also have visited the local AT&T store. I fell thatAT&T has taken my service illegally and they have no concerns to fix the problem.
Ticket: # 1008257 - Voip callsDate: 5/30/2016 12:40:04 PMCity/State/Zip: Pompano Beach, Florida 33064Company Complaining About: ComcastDescriptionWe are receiving Voip calls all night long including 2 or 3am. My husband and I are both heartpatients. We just changed our home number with comcast. We are paying for a non published andnonlisted phone number
Ticket: # 1008462 - Virus-WebGLDate: 5/30/2016 4:03:56 PMCity/State/Zip: Fort Lauderdale, Florida 33334Company Complaining About: ComcastDescriptionWebGL possible virus - attached screen shot
Ticket: # 1008340 - Unusual activity on GoogleDate: 5/30/2016 1:49:44 PMCity/State/Zip: Fort Lauderdale, Florida 33334Company Complaining About: ComcastDescriptionThere is something strange going on today with searches. All Kinds of strange sights are coming upwhen I search for swimsuits. Some are Russian. Think you might want to look into this. I sell onlineand do this all time and never saw what is happening today before. (Our neighbor across the streetsaid they lost internet and it was acting weird) Thought that was unusual coincidence.
Ticket: # 1008478 - Intermittent internetDate: 5/30/2016 4:20:22 PMCity/State/Zip: Topanga, California 90290Company Complaining About: Frontier CommunicationsDescriptionInternet drops out. Call tech support and they tell me that "location information" has to be updated bycustomer service. Since being sold by Verizon, I have had spent over days to get the service workingand it still drops out. Shouldn't they be doing their "location updating" without me having to call in?Given all the time I spend on the phone and assisting them since they don't send out repair people, Ishould be PAID.
Ticket: # 1038911 - no unsubscribe goes to addDate: 6/15/2016 7:12:37 PMCity/State/Zip: Mesa, Arizona 85203Company Complaining About: CoxDescriptionno way to stop unwanted emails
Ticket: # 1019117 - Service provider's spam filter blocked a safety-related productrecall noticeDate: 6/5/2016 8:20:45 PMCity/State/Zip: Wilkes Barre, Pennsylvania 18702Company Complaining About: VerizonDescriptionI found the following product recall notice in my Verizon/AOL (mail.aol.com) spam filter. Verizon hasknown for years that its incoming and outgoing spam detectors block legitimate E-mail, and notblocking an E-mail from an E-mail address like recall@samsclubrecalls.com should be commonsense. I regard this incident as particularly serious, though, because I have this product in my homeand have been eating it; I luckily found the notice in the spam filter, or I would still be eating it. Here iswhat Verizon/AOL blocked as "spam" ("Interference" seems like the closest related topic, I meaninterference with legitimate E-mail communications by my service provider). Recall message from Sam's ClubJune 2, 2016General Mills Inc. - Nature Valley Simple Nut BarDear Sam's Club Member:Today, we were notified that General Mills Inc. has initiated a Class I Recall of Nature Valley SimpleNut Bar due to an ingredient, sunflower seeds, in the product potentially being contaminated withListeria.General Mills has asked us to recall the below product sold since May 1, 2015.UPC Number Primary Description Affected Lot Codes0001600041308NATURE VALLEYSIMPLE NUT BAR 16CT All ProductIf any of this product is still in your possession or inventory, we request you return the product to yourlocal Sam’s Club for a full refund. If you have resold any of this product, we request you contact yourcustomers and notify them of the withdrawal.At Sam’s Club, we adhere to strict quality assurance controls and work with our suppliers to ensurethat we provide you with quality products. The supplier is cooperating fully with the Food and DrugAdministration to resolve the issue.Your prompt action to this notice is recommended and strongly encouraged. General Mills Inc.recommends consumers with any questions or concerns about this recall to contact their consumerhotline at (b) (6).
We apologize for any inconvenience and look forward to meeting your needs in the future.Sincerely,(b) (6)Vice President of Food Safety
Ticket: # 1008767 - Interference from an outside party to extort money from me toremove a lock on my ipad.Date: 5/30/2016 10:18:11 PMCity/State/Zip: Chamblee, Georgia 30032Company Complaining About: ComcastDescriptionMy Ipad was hacked by a someone pretending to be a representative of windows 8.1. They haveplaced a warning on my Ipad instructing me to contact this number (b) (6)and share thiscode B2957E to remove it. When I called to complain about this intrusion, I was address by someonewith a middle eastern accent that demanded money. I can not clear my ipad or use it. My IP addressis 122.162.249.207 the IP address that came upon my ipad is http://45.63.17.123. I would like to havesomeone from the FCC contact this number to investigate and bring these people to justice.
Ticket: # 1039219 - ComcastDate: 6/15/2016 11:13:16 PMCity/State/Zip: Cape Coral, Florida 33914Company Complaining About: ComcastDescriptionThere have been ongoing intermittent service related issues with my internet connection sinceOctober 2015. The provider in my area is Comcast. I have scheduled and taken substantialproductive time off from my occupation to accomodate their schedule to perform repairs. In everycase I instructed them that there were real and genuine problems. The technicians would come outand perform in many cases very low level and basic diagnostics. Since this was an intermittent issuethis approach would not be beneficial. This continued for months. The majority of these technicianswere completely incompetent and did little to find a real solution.My service has now been suspended for lack of payment, even though I was told everything was onhold until the issue is resolved. Comcast, in my view has a monopoly and will not adequately addressconsumer issues. I completely feel money is owed to me and I feel very insulted at their patheticattempts to resolve this by offering token measures using conflated math.The Comcast pricing structure is also a shell game. In only ask for and require Internet. I do notneed cable tv. I make this clear. I only wish to purchase Internet. Despite this i am forced to"bundle" internet with tv for the best rate. This is still significantly higher than the Internet only portionof the bill. These are very bad practices. I have equipment here that I don't use for which I am liable.I hope my issue, which is all too common here can be answered. I can provide further detail,technician contact info and documentation if necessary.(b) (6)Respectfully
Ticket: # 1008849 - Internet/Phone serviceDate: 5/30/2016 11:59:20 PMCity/State/Zip: Highlands Ranch, Colorado 80130-6799Company Complaining About: ComcastDescriptionOn 5/25,26 & 27/2016, My family and I were subjected to having no internet connection. I notified acomcast supervisor during the above dates to no avail. It was until 5/27/16, that a comcastrepresentative told me to go to the nearest comcast store to exchange my modem for another one.The problem was partially resolved on 5/28/16, 11:00am MST but my wife was penalized for notcompleting her assignments on 5/25,26 & 27/16, because the internet was down on said dates. Sheis an online student at SNHU Southern New Hampshire University. We could not fax, scan, copy andreceive faxes from school and other entities for this period.
Ticket: # 1009071 - SupportBuddyDate: 5/31/2016 9:35:33 AMCity/State/Zip: Kensington, Maryland 20895Company Complaining About: SupportbuddyDescriptionThe company under that name, Bakersfield CA, hacks into unsuspecting Internet userscommunication. It pretends to be a technician from the IP, in my case Verizon Fios, telling that thereis an immediate problem with the computer in use, one need to call (b) (6)immediately. Theythen try to extract money for servicing the computer online.Representing themselves as technicians of another company should be illegal and prosecuted. Thisoutfit needs to be shut down.
Ticket: # 1024971 - High FEC Uncorrectable Errors on Upstream Caused by Very HighSNR on Upstream NodeDate: 6/8/2016 8:24:09 AMCity/State/Zip: Harveys Lake, Pennsylvania 18618-9703Company Complaining About: ComcastDescriptionHello,I have been having an issue with my ISP, Comcast/Xfinity, for 6 months now. I have beenexperiencing intermittent, but frequent, upstream crashes for these 6 months.From what I've been told previously, a line technician is required to resolve my issue. Comcast hastold me my issue is caused by high FEC uncorrectable errors on my upstream which appear to becaused by extremely high noise (SNR) on the upstream of my node.I have already been in contact with Comcast support many times in regards to this issue. I have gonethrough Comcast live chat, the 800 number, the @ComcastCares Twitter account, have spoken withthe advanced technical support team numerous times, and have been in contact with Comcastemployees on the DSLReports.com forums.It has been confirmed by two different technicians, one on the phone and one who visited on site, thatthere are very high FEC uncorrectable errors on my upstream and that a line technician is required.Initially on 4/11/2016 a premise tech came out to my house, tested everything, and ran a new dropfrom the street to my house. After this tech visit, the issue still existed and I informed Comcast.I later got a call from a Comcast advanced tech in Denmark at phone number 888-824-8988. Theymentioned that the FEC uncorrectable errors are very high on my upstream and that they werescheduling another premise tech to come out. I was told that if the premise tech saw no issues, that itshould be escalated to the line techs.On 5/7/2016 another premise tech showed up. The job number for this visit was 504137 and the technumber was 8687. This tech was very friendly, polite, and personable. He eventually tested the cabletap on the utility pole that runs to my house and confirmed the high FEC uncorrectable upstreamerrors and told me that a line tech would be required. He noted to me that there is an amplifier directlynext to the cable tap on the utility pole and that something may have to be adjusted and/or replacedin there by the line tech. He said a couple of the line techs recently left their jobs so it might take acouple of days before one could show up. He said a line tech should be out on either 5/8/2016 or5/9/2016. He also told me to wait until 5/11/2016, to see if my problem still exists.On 5/14/2016 my problem still existed, which lead me to believe the line tech never came out and/orwas never scheduled to come out. I spoke with Comcast and informed them what happened. Fromwhat I was told, they saw no records of a line technician out at my house after the tech visit on5/7/2016.
Unexpectedly on 5/15/2016 another premise tech showed up at my house and once again replacedthe cable drop from the utility pole to my house, which was previously done by the tech visit on4/11/2016. This did not correct my issue though, previously or this time. I was not around when thispremise tech was around to speak with them, but was informed by both Comcast and my neighborsthat a premise tech was at my house and replaced the drop from the pole to my house.As 3 premise techs have already been to my location and tested/checked everything inside of myhouse and out to the cable tap at the utility pole, I am to believe what the premise tech on 5/7/2016told me, and that a line technician is still required to address my issue. I spoke with advancedtechnical support during 2 different instances as well, and the person in Denmark also mentioned theneed for a line tech to address my issue. Lastly, I also confirmed with a Comcast technician on theDSLReports.com forums, that he is also seeing high uncorrectable errors on my upstream and thatmy issue would have to be escalated to the line techs.I'm still in need of the line techs to come out and address the issue of the high FEC uncorrectableerrors on my upstream. This issue is causing intermittent upstream crashes, where my upload speedswill drop to around 0.05 Mbps, which will typically last for a good 20-30 minutes before returning backto normal. My normal upload speed is around 12 Mbps.In summary, I continue to experience frequent upstream (upload speed) crashes. Comcast hasdiagnosed the problem as being caused by high FEC uncorrectable errors on my upstream which arecaused by extremely high noise (SNR) on the upstream of my node. I was told, by numeroustechnicians, that a line technician is required to further diagnose/troubleshoot my issue, but as I'vebeen told by Comcast, no line techs have ever been out on my street or in my neighborhood toaddress my issue.Included are three charts provided to me from Comcast that show the upstream SNR over my node.The dropouts on the blue line represent the times that my upload speed crashes.Thank you.
Ticket: # 1009259 - FRONTIER COMMUNICATIONS changeover from Verizon Fios Long Beach, CADate: 5/31/2016 10:52:34 AMCity/State/Zip: Long Beach, California 90808Company Complaining About: Frontier CommunicationsDescriptionI have had no working internet for over a week now. The frontier customer service rep who opened a
example, my friends who live on the richer or Caucasian side of the city have experienced a SIGNIFICANTLY lower number of outages ; also, their outages in their community tend to occur around the time of severe weather while outages in my community tend
