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California Department of Social ServicesOffice of Deaf Access744 P Street, MS 8-16-91Sacramento, CA 9581417990(916) 653 8320 (Voice)(916) 653 7651 (TTY)E Mail: tmSTATE OF CALIFORNIAHEALTH AND HUMAN SERVICES AGENCYDEPARTMENT OF SOCIAL SERVICESPUB 391 (5/15)BASICMEDICALSIGN LANGUAGEPLEASE NOTE: This brochure is to be used asa guide for one-on-one communication. This isonly a tool to assist in communication whileawaiting the arrival of a qualified/certified signlanguage interpreter. This resource should notbe used in lieu of obtaining an interpreter.
LOCAL INTERPRETERSAND SERVICESSOUTHERN CALIFORNIA:Cypress:(714) 826-9793 VoiceLos Angeles: (323) 478-8000 VoicePlease note: Some deaf and hardof hearing people communicateby using American Sign Language(ASL). This brochure is designedto assist medical professionals incommunicating with deaf andhard of hearing patients, who useASL, by providing pictorial ASLinterpretations of some words andphrases commonly used by themedical profession. This brochureis not intended to replace aqualified/certified sign languageinterpreter, but can be used in theinterim until an interpreter arrives.Riverside:(951) 275-5000 VoiceSan Diego:(619) 398-2441 VoiceVentura:(805) 644-6322 VoiceFresno:(559) 225-3323 VoiceMerced:(209) 230-9910 VoiceSalinas:(831) 753-6540 VoiceSacramento:(916) 349-7500 VoiceStockton(209) 474-3088 VoiceCENTRAL CALIFORNIA:NORTHERN CALIFORNIA:BAY AREA AND NORTHERN CALIFORNIA:San Leandro: (510) 343-6670 Voice
NUMBERS (1 10)COMMUNICATION GUIDELINESWhen communicating with a deaf or hard of hearingperson: Get the deaf or hard of hearing person’s attentionfirst (tap gently on the shoulder or wave yourhand). Establish eye contact with the deaf or hard ofhearing person. Sign the manual alphabet to fingerspell namesand other key words for which there are no signslisted in this brochure. Use natural facial expressions, gestures, andpantomime (e.g., negative words accompaniedby shaking of the head). Speak directly to the deaf or hard of hearingperson at a moderate pace while signing. Make sure your mouth can be seen. Rephrase the sentence if you are not understood. When all else fails, write it down or draw apicture. Most importantly, remember that patience is alanguage we can all understand.
BASICMEDICALSIGN ST/HELPAPPOINTMENTBABY(WHEN SPELLING,ARM IS IN, NEAR CHEST,WRIST IS STEADY, ANDUSUALLY ONLY FINGERS MOVING)
MANUAL CHESTCHILL/COLDCALM DOWNCHANGE
1CLOTHES (Dress)1DEAFCOME ONCOUGHDIZZINESSDOCTOR2DRIVE/CAR3WHAT IS YOUR NAME?WRITEDON’T KNOW12DRINK2EAR INFECTIONX-RAY
21STAYTHANK E2GET UPHAPPENHARD
HAVEHOSPITALHOTIMPROVEHE/SHE1HOMELIE DOWNMEDICINEMOTHERNEED or SHOULDNOW or TODAYNURSEHURT, pain, injuryPHONE/TelephonePILLSPLEASEINTERPRETPUT ONSICKSLEEPY (Sleep)2HOW ARE YOU?HUNGRYINJECTION
by using American Sign Language (ASL). This brochure is designed to assist medical professionals in communicating with deaf and hard of hearing patients, who use ASL, by providing pictorial ASL interpretations of some words and phras
