WIXLIB

Quick Start Guidefor your Telstra T48GBusiness InternetStart

Let’s get this show on the roadHandset legendYour Telstra T48GGetting connectedBluetooth connectivityLet’s get this showon the roadThis guide will help you get connectedas quickly and as easily as possible.It’ll guide you through the set up and runthrough the features that are included.Wi-Fi connectivityYour contactsMessageBankBasic call featuresTroubleshootingIf you have questions beyond this guide, we want to help.To learn more about your Business Broadband or DOT toolsand features, visit the Business Broadband support page atwww.telstra.com/dot/supportTo speak with a DOT consultant, or set up a DOT trainingsession, phone us on 13 2000 and say “Digital OfficeTechnology” when prompted. Our consultants are available24 hours a day.When calling, please have your Account Number or phonenumber, including area code, ready for the consultant.Let’s get startedYour package contains the following: Telstra T48G IP Phone Telstra T48G Phone Stand Power Adapter Ethernet Cable This Quick Start GuidePreviousNext

Let’s get this show on the roadHandset legendHandset legendYour Telstra T48GGetting connectedBluetooth connectivityWi-Fi connectivityIconYour contactsMessageBankBasic call featuresTroubleshootingDescriptionDo Not DisturbRegistered successfullyCall ForwardRegister failedCall HoldRegisteringCall MuteHands-free speakerphone modeHandset modeHeadset modeMulti-lingual lowercase letters input modeMulti-lingual uppercase letters input modeAlphanumeric input modeNumeric input modeMulti-lingual uppercase and lowercase letters input modeVoice MailAuto AnswerNextDescriptionNetwork is unavailable(Flashing)PreviousIconRinger volume is 0Received CallsPlaced CallsMissed CallsForwarded CallsBluetooth mode is onBluetooth headset is both paired and connectedThe default caller photo and contact iconWi-Fi connection is successfulNo Wi-Fi connection

Let’s get this show on the roadHandset legendYour Telstra T48GYour Telstra T48GMessage LightGetting connectedNavigation KeysBluetooth connectivityWi-Fi connectivityHeadset KeyYour contactsMute KeyMessageBankBasic call featuresHold KeyTroubleshootingMessage KeyTransfer KeyMessage LightIndicates phone power and some feature status.Headset KeyPresses to activate the headset mode.Mute KeyPresses to activate the mute mode.Hold KeyPlaces a call on hold or resumes a held call.MessageBank KeyPresses to access MessageBank.Transfer KeyTransfers a call to another party.Redial KeyPresses twice to dial out a last dialled number.Speakerphone KeyPresses to activate the Speakerphone.Volume KeyPresses /- to adjust volume.Scrolls through the displayed information.Redial KeyVolume Key Cancel KeySpeakerphone KeyOKConfirms actions or answers incoming calls.XCancels actions or rejects incoming calls.USB PortConnect WiFi dongleor Bluetooth dongleWall MountBracket SlotsStand SlotsHeadset PortEXT PortConnect EHS36or EXP40Wall MountBracket SlotsPC PortHandset PortPower PlugInternet PortPreviousNext

Let’s get this show on the roadHandset legendGetting connectedYour Telstra T48GGetting connectedBluetooth connectivity1. Set up your TelstraT48G IP PhoneWi-Fi connectivityYour contacts2. Set up your power andthe network connectionConnect via AC powerMessageBankBasic call featuresTroubleshootingFig 1 Turn your phone over to expose the ports on the backof the unit. Attach the stand (Fig 1) to the phone.Fig 4Connect via AC power Ensure the power source is turned OFF.Fig 2 Plug the Power Adapter (DC5V) into the power source. Connect the Power Adapter (DC5V) to the DC5V port onthe back of the phone (Fig 4). Turn the power source ON. Connect the Ethernet cable to the Internet port on theback of the phone and an available Ethernet port on acompatible DOT router/switch* (Fig 4). Optional – PC Connection: Connect one end of the secondEthernet cable to the LAN port on the user’s PC and theother end to the PC port on the phone (Fig 4).* DOT-powered switches are available for purchase, if there are insufficientEthernet ports on your DOT router to connect all your devices.Fig 3PreviousNext Connect the handset cable to the handset port on thephone (Fig 2). Optional – Wired Headset: Connect the wired headset tothe headset port on the phone (Fig 2). Connect the EHS36(Fig 2) or EXP40 (Fig 3) to the EHS port on the phone.

Getting connectedLet’s get this show on the roadHandset legendYour Telstra T48GGetting connectedBluetooth connectivityWi-Fi connectivityYour contactsMessageBankBasic call featuresTroubleshootingFig 6Fig 5Connect via Power Over Ethernet (PoE) Connect the Ethernet cable to the Internet port on theback of the phone and an available Ethernet port on acompatible DOT router/switch* (Fig 5). Optional – PC Connection: Connect one end of the secondEthernet cable to the LAN port on the user’s PC and theother end to the PC port on the phone (Fig 5). You will be prompted for your admin details (Fig 6) –please ensure you follow the next steps correctly. Refer to the Configuration Summary that was sent toyour DOT registration email. Refer to section “Device type: T48G” for your User IDand Password. Enter your User Name and Password selectthe set up.to complete* DOT-powered switches are available for purchase, if there are insufficientEthernet ports on your DOT router to connect all your devices.3. Set up your User ProfileThe user profile must be set-up before you can use the phone. During startup, the “Zero Touch” screen will display Update,OK or Cancel? If your phone is attempting to connect to a wirelessnetwork, you will need to manually reboot the phone toaccess the startup/“Zero Touch” screen. PressOKto update configuration orXto cancel startup. Your phone will update configuration setting automaticallyafter 10 seconds, unless you press .XPreviousNext The LCD screen will cycle display: “Network checking” for 30 seconds; “Configuration updating” for 1 minute;“Welcome. Initialising. Please wait” for 1 minute;“Network checking.” for 5 seconds.Fig 7 The LCD screen will revert to the home display screen(Fig 7) – your phone is ready for use.

Let’s get this show on the roadHandset legendBluetooth connectivityYour Telstra T48GGetting connectedBluetooth connectivityA Bluetooth-enabled mobile phone orwireless headset can be paired to theTelstra T48G IP phone – this allows youanswer calls on your headset and mobilearound the office.Wi-Fi connectivityYour contactsMessageBankBasic call featuresTroubleshooting1. Pair and Connect aBluetooth DeviceFig 9 You will be prompted (Fig 9): “Adapter has been added,scan bluetooth devices right now?”Fig 8 When phone is in idle state, connect the Bluetooth dongleinto the USB port on the back of the phone (Fig 8). Select “OK”. The IP phone will automatically scan for available Bluetoothdevices; these will be displayed on the touch screen. Tap the desired Bluetooth device. Enter the PIN in the Password field. Tap the OK soft key to connect your phone andBluetooth headset.PreviousNext

Let’s get this show on the roadHandset legendWi-Fi connectivityYour Telstra T48GGetting connectedBluetooth connectivity1. Connecting to a WirelessNetwork (Wi-Fi)Wi-Fi connectivityYour contactsThere are three ways to connect your phone to Wi-Fi:MessageBank You will be prompted: “Wi-Fi adapter connected. Scan foravailable Wi-Fi networks?” Select “OK”. A: Manually connect to an available wireless networkBasic call features B: Wi-Fi Protected Setup (WPS)Troubleshooting C: Manually add and connect to a new wireless networkBefore attempting to configure and connect to a wirelessnetwork / Wi-Fi, you must ensure your Telstra T48G IPPhone is:1) Connected to a mains power supply; and2) NO Ethernet cable should be connected (either for wiredEthernet or Power over Ethernet).The PC Port does not support wireless operations; it is onlysupported in a wired operation (i.e. when the phone isconnected to the network via an Ethernet cable).A: To manually connect to an availablewireless networkFig 11 The IP phone will toggle the Wi-Fi on and search foravailable wireless networks in your area (Fig 11). Optional – Refresh search: To search again for availablenetworks, tap. To connect to the desired wireless network (SSID): Selectthe wireless network (SSID); or Tapat the end of thedesired SSID, and then tap. For secure networks, please enter the password in theWi-Fi Password field. Select “OK”.Fig 10PreviousNext When phone is in idle state, connect the Wi-Fi dongle intothe USB port on the back of the phone (Fig 10).

Wi-Fi connectivityLet’s get this show on the roadHandset legend When phone is in idle state, connect the Wi-Fi dongleinto the USB port on the back of the phone (Fig 13).Your Telstra T48GGetting connectedBluetooth connectivity You will be prompted: “Wi-Fi adapter connected.Scan for available Wi-Fi networks?”Wi-Fi connectivity Select “OK”.Your contactsMessageBankBasic call featuresTroubleshootingFig 12 Once the connection has completed successfully, The SSIDwill now display the status” “Connected” (Fig 12).You will need to contact your network administrator for yourWi-Fi password.B: Wi-Fi Protected Set up (WPS)Fig 14There are 2 options for connecting your Telstra IP Phone viathe Wi-Fi Protected Set up (WPS): Push Button Configuration (PBC): The user has to pushthe WPS button on both the IP phone and modem routerto connect. Personal Identification Number (PIN): The user has to entera PIN generated randomly by the IP phone on the modemrouter to connect.Push Button Configuration (PBC)To connect to the wireless network using PBC method:Fig 15 The IP phone will toggle the Wi-Fi on and search foravailable wireless networks in your area (Fig 14). Optional – Refresh search: To search again for availablenetworks, tap. Whilst the phone is scanning for available networks, longpress the WPS button on the Wi-Fi USB dongle. (Fig 15)Previous You will be prompted: “WPS activated. Connecting 120s”.Next Long press the WPS button on your modem router.Fig 13 Once WPS setup has completed successfully,the SSID will now display the status: “Connected”.

Wi-Fi connectivityLet’s get this show on the roadHandset legendYour Telstra T48GPersonal Identification Number (PIN)Getting connectedTo connect to the wireless network using PIN method:Bluetooth connectivity Optional – Refresh search: To search again for availablenetworks, tap. Tapand select PIN. You will be presented with a randomly-generated PIN.Wi-Fi connectivityYour contactsMessageBankBasic call featuresTroubleshootingFig 16 When phone is in idle state, connect the Wi-Fi dongleinto the USB port on the back of the phone (Fig 16). You will be prompted: “Wi-Fi adapter connected.Scan for available Wi-Fi networks?” Select “OK”.Fig 18 Tap OK (Fig 18). You will be prompted: “WPS activated. Connecting 120s”. From a PC or laptop connected to the DOT router/switch,open up a web browser and enter in the DOT router address. Locate the Wireless Protected Setup configuration menu. Enter the PIN in the corresponding field to enable the setupof wireless devices via PIN. Click the corresponding button in the router’s web interfaceto search clients. Once WPS setup has completed successfully, the modemrouter’s web interface will prompt success.Fig 17 The IP phone will toggle the Wi-Fi on and search foravailable wireless networks in your area (Fig 17).PreviousNext