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ACADEMICCOACHINGMANUAL2014 AcademicCoaching Training
1Table of Contents1. What is Academic Coaching2. Resources for Referral3. Technologya. Appointments Plusb. SignUp Geniusc. eCoursewared. DropBox4. Academic Strategiesa. Goal Settingb. Time Managementc. Note-taking – Cornell Methodd. Note-taking – Mind Mappinge. Reading5. Meetings6. FormsPgs. 2-3Pgs. 4-5Pgs. 6-11Pg. 12Pg. 13Pg. 14Pg. 15 & 30-40Pg. 16Pg. 17-20Pgs.22-25Pg. 27Pgs. 25-29Pgs. 30-42
2What is Academic Coaching?Academic Coaching at the University of Memphis is designed totarget several populations of students, namely freshmen onAcademic Warning (meaning they made below a 2.00 the previoussemester) and incoming freshmen on the lower end of theadmissions index.Academic coaching often takes the form of other interventionsthat take place around campus. For instance, at times academiccoaching looks like mentoring, but it’s much deeper than that. Othertimes academic coaching looks a lot like tutoring. Our academiccoaches are more than willing to work with students to help themachieve success in the classroom, however, they focus more on thegame plan for success and less on the specific content of the course.Finally, academic coaching may look like counseling as studentsbecome comfortable with their coach. Our coaches are notcounselors, tutors, or mentors.
3Academic coaches:i.ii.iii.iv.v.Meet regularly with students to help them take ownership oftheir academic successThey are prepared to help students set goals and weeklyobjectivesThey assist students in having a game plan for each weekThey are well versed in academic strategies for success (such astime management, note-taking techniques, reading strategies,and goal setting)Can refer students to resources on campus that can aid in thestudents’ success, such as Educational Support Programs, theCounseling Center, Trio, Disability Resources for Students, andthe Academic Advising CenterAcademic coaches at the University of Memphis are graduatestudents who are committed to helping students achieve the maximumeffort IF the student is motivated to try their best. When the studentand the coach collaborate together on a regularly basis, our researchshows that these students achieve statistically significant grade pointaverages after one semester.
4Resources for ReferralCenter for Academic Retention and Enrichment Services (CARES)500 Wilder Tower901-678-2393cares@memphis.eduThis office works directly with students who are on AcademicWarning, Academic Probation, Academic Suspension. In addition,this office oversees ACAD 1100 & 2200, Learning Communities,Living Learning Communities, and Academic CoachingThe Counseling Center214 Wilder Tower901-678-2068cpcc@memphis.eduThis office provides free counseling services to students who areenrolled in at least six credit hours. Walk-ins take place MondayFriday 10:00 a.m. – 2:00 p.m. The Center also provides aRelaxation Zone that is open 9 a.m. to 4 p.m. Monday-Friday.Educational Support Programs217 Mitchell Hall901-678-2704ESP provides academic support programs such as tutoring andsupplemental instruction. It also provides Learning Centers,which are focused on subject-specific area, located throughoutthe campus.
5Disability Resources for Students110 Wilder Tower901-678-2880This office provides services and accommodation with studentswho have a documented disability and who register with theoffice. Some of the services they provide include: earlyregistration, classroom accommodations, and memos to faculty.Academic Counseling Center212 Wilder Tower901-678-2062acc@memphis.eduThis office works directly with students who are undecided abouttheir major, pursuing pre-Nursing as a major, taking pre-majorcourses, and/or exploring alternate majors.TRIO – Student Success Programs405 Mitchell Hall901-678-2351trioclassic@memphis.eduThis office works directly with first-generation college students,low-income students, and students who have a documenteddisability. This office provides counseling, a walk-in lab, financialassistance, workshops, and cultural activities.
6TechnologyAppointments Plus: Scheduling program for students onAcademic Warning. Allows students to sign up for a time slot witha specific sername: ccockrum@memphis.eduPassword: letmein1.) To view appointments by day, click the “Appointments” tab.Use the calendar to identify the day specific day that you wantto see.2.) To schedule recurring appointments with your students (seenext page)
7To make a Recurring Appointment in Appointments Plus*NOTES*Appointments made by the student cannot be converted to recurring a newappointment must be made. These instructions are for making the appointmentrecurring after the student has made the appointment online in the student view. If youare making the appointment for the student in the appointment grid, start at Step 5.The recurring function will skip days that your location is closed (on the Settings tab;Closed Days).Step 1 If the student makes the appointment on the Student ViewStep 2 Log in to Appointment-Plus (not the student view). The appointment will appearon the appointment grid (appointment tab).
8Step 3 Click on the appointment, make note of the student name, the day and time ofthe appointment, and UNCLICK the email notifications to the student. CancelAppointment.Close that window.Step 5 Click on the Students tab. Search for the student.
9Step 6 Click “Make Appointment” on the left margin.Step 7. Click the plus sign at the time and on the day that they student had requested.SELECT APPOINTMENT TYPE: RECURRING!
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11Select an End Date for this semester’s appointments. Select the number in the group.Add any Special Instructions for Student or Appointment Notes (internal only). Finalizethe Appointment.To cancel a recurring appointment, click on the chasing arrows on the appointmentgrid, and select Status Cancelled.
12SignUp Genius will be used for students who are registering forthe ACE Scholars l: ccockrum@memphis.eduPassword: letmeinTo log-in:1) Go to log-in site at link provided above.2) Include the e-mail and password3) In the box “Sign Ups I’ve Created” click on the link that says,“View”4) You can see what students have signed up and the timesthey’ve requested from this screen
13Podcast on how to Navigate Pklnnnlly071113091151/data/0224151051.MP4
14DropboxFor both the ACE Scholars Program and the Coaching for FreshmenAcademic Warning initiative, we will be using Dropbox to track the numberof interventions for each student. There are two folders that apply toacademic coaching:1.) Academic Coachingi. This folder contains an Excel spreadsheet that containsstudents’ names, contact information, e-mail addresses,etc. The students in this spreadsheet are freshmen who areon academic warning.ii. When you meet with a student, you will want to make anotation that you met with the student in the box with theappropriate date range. For instance, if you met with yourstudent the first week of classes then you would place an“X” in the box dedicated to August 25-26th.2.) ACE Scholarsi. This folder contains a spreadsheet for all students whosigned up for the ACE Scholars Program.ii. When you meet with a student, you will want to make anotation that you met with the student in the box with theappropriate date range. For instance, if you met with yourstudent the first week of classes then you would place an“X” in the box dedicated to August 25-26th.
15Academic StrategiesGoal Setting:A.) Talk about your expectations for your student.B.) Set specific, measurable goalsC.) Goals must be revisited each weekD.) Focus on long-term semester goals and short-term weeklygoals.E.) Use the form titled, “Goal Setting/Weekly Objectives” todocument students’ goals and weekly objectives
16Time/Self-ManagementHave students create a calendar of their semesterCome up with a list of things that will take up student’s time(work, class, sleep, etc.)Discuss barriers to their success (working a lot of hours, no timefor sleep, etc).Sample CalendarStudent ScheduleSUNDAY7:30 AM8:00 AM9:00 AM10:00 AM11:00 AM12:00 PM1:00 PM2:00 PM3:00 PM4:00 PM5:00 PM6:00 PM7:00 PM8:00 PM9:00 PMMONDAYTUESDAYWEDNESDAYTHURSDAYFRIDAY
17Note-TakingCornell Method & Mind MappingExample of Cornell method structure
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19Example of Cornell Notes
20Example of Cornell Notes
21Practice Makes PerfectUse this space to practice the Cornell Method ofnote-taking
22Mind Mapping
23Example of a Mind Map
24Example of a Mind Map
25Example of a very good Mind Map
26Practice Makes PerfectUse this space to practice the mind mappingnote-taking technique
27Muscle Reading
28Weekly Meetings
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30Goal Setting/Weekly ObjectivesNameSemester Goals:TaskComplete By
31Goal Setting/Weekly ObjectivesNameSemester GoalsTaskComplete By
32Goal Setting/Weekly ObjectivesNameSemester GoalsTaskComplete By
33Goal Setting/Weekly ObjectivesNameSemester GoalsTaskComplete By
34Goal Setting/Weekly ObjectivesNameSemester GoalsTaskComplete By
35Goal Setting/Weekly ObjectivesNameSemester GoalsTaskComplete By
36Goal Setting/Weekly ObjectivesNameSemester GoalsTaskComplete By
37Goal Setting/Weekly ObjectivesNameSemester GoalsTaskComplete By
38Goal Setting/Weekly ObjectivesNameSemester GoalsTaskComplete By
39Goal Setting/Weekly ObjectivesNameSemester GoalsTaskComplete By
40Goal Setting/Weekly ObjectivesNameSemester GoalsTaskComplete By
41Coaching Appointment ChecklistActivityAsk if student has missed any classes. Ask for reason anddocument responses.Ask for any grades from previous week, document weekly gradesposted (check ecourseware for grades).Discuss grades with student good/bad. Determine ways toperform better next time.Ask to see any work that they are going to hand in this week.Examine calendars – look for upcoming assignments and tests forthe week. Check that the student-athlete is keeping their’s up todate.Ask about future tests-what is the student doing to prepare for it?Give suggestions on studying techniques.Ask if student needs tutoring services. If so, help him/her to fill outform. Follow upCheck notes and examine book of any classes that the studenthas a test in. Get a feel for what he/she is going to encounter ontest.Have the student set academic goals for the week. Fill out the“Weekly Task Sheet” with upcoming assignments, etc. to beaccomplished and make sure they have a copy.Have the student set studying goals for the week. Put in their/yourplanner calendar exact study/tutoring times for the week.Review syllabi periodically to make sure all class policies,assignments, etc, are being followed.Leave them with something positive and remind them when youwill see them next.
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COACHING MANUAL 2014 Academic Coaching Training . 1 Table of Contents 1. What is Academic Coaching Pgs. 2-3 2. Resources for Referral Pgs. 4-5 3. Technology a. Appointments Pl
