Transcription
IBM SmartCloud Application Performance ManagementVersion 7.7.0.1Standard Edition Offering GuideIBMSC27-5628-01
IBM SmartCloud Application Performance ManagementVersion 7.7.0.1Standard Edition Offering GuideIBMSC27-5628-01
NoteBefore using this information and the product it supports, read the information in “Notices” on page 35.This edition applies to version 7.7 of IBM SmartCloud Application Performance Management (product number5725-G70) and to all subsequent releases and modifications until otherwise indicated in new editions. Copyright IBM Corporation 2012, 2013.US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contractwith IBM Corp.
ContentsFigures . . . . . . . . . . . . . .vTables . . . . . . . . . . . . . .viiAbout this publication . . . . . . .ixIntended audience . . . . . . . . .What this publication contains . . . . .Publications . . . . . . . . . . .IBM SmartCloud Application PerformanceManagement library . . . . . . .Accessing terminology online . . . .Accessing publications online . . . .Ordering publications . . . . . . .Accessibility . . . . . . . . . . .Tivoli technical training . . . . . . .Tivoli user groups . . . . . . . . .Support information . . . . . . . .ixixix.ixxixixixixixixiiChapter 1. Introduction . . . . . . .1Contents of the Standard Edition . . . . . .New in this release . . . . . . . . . . .Sources of information . . . . . . . . . .Information center for this offering . . . . .IBM Software Support overview . . . . . .Architecture . . . . . . . . . . . . .SmartCloud Application Performance Managementcommunity on Service Management Connect . .188888.Chapter 2. Planning your installationWhich component products to install . .Where to install the component products Copyright IBM Corp. 2012, 2013.1113.1317Different types of agent installationHardware and software requirements.Size of installation . . . . . . .Completing the installation or upgrade.17192021Chapter 3. Installation andconfiguration of IBM SmartCloudApplication Performance Management . 23Chapter 4. Integration amongmonitoring agents . . . . . . . . .29Glossary . . . . . . . . . . . . .31A.C.D.E.H.I .MP.S.V.W.Notices . . . . . . . . . . . . .Privacy policy considerationsTrademarks . . . . . .Index . . . . . . . . . . . . . .313131323232323333333335373739iii
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Figures1.2.Architecture of the application performancemanagement environment. . . . . . .Integrating Tivoli event management andbusiness service management into theenvironment . . . . . . . . . . . Copyright IBM Corp. 2012, 2013103.4.Typical agent installation . .VMware VI agent installation.181911v
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Tables1.2.3.4.5.6.7.8.Agents that are included with TivoliMonitoring. . . . . . . . . . . .Determining the additional componentproducts to install . . . . . . . . .Where to find hardware and softwarerequirements for the component products .Location of IBM Tivoli Monitoring componentinstallation and configuration information inthe product information center . . . . .Location of IBM Tivoli Monitoring for VirtualEnvironments component installation andconfiguration information in the productinformation center . . . . . . . . .Location of IBM Tivoli Composite ApplicationManager for Applications componentinstallation and configuration information inthe product information center . . . . .Location of IBM Tivoli Composite ApplicationManager for Transactions componentinstallation and configuration information inthe product information center . . . . .Location of IBM Tivoli Composite ApplicationManager for Microsoft Applicationscomponent installation and configurationinformation at the information center . . . Copyright IBM Corp. 2012, 20139.141410.192311.12.2313.2314.Location of IBM SmartCloud ApplicationPerformance Management UI componentinstallation and configuration information inthe product information center . . . . .Location of IBM SmartCloud Monitoring Application Insight component installation andconfiguration information in the productinformation center . . . . . . . . .Location of IBM InfoSphere Federation Servercomponent installation and configurationinformation in the product information center .Workspace linking that is available fromWebSphere MQ Monitoring agent workspaces .Workspace linking that is available fromWebSphere Message Broker Monitoring agentworkspaces . . . . . . . . . . .Workspace linking that is available fromITCAM for SOA to ITCAM Agent forWebSphere Applications . . . . . . .2727272929292525vii
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About this publicationThe IBM SmartCloud Application Performance Management offering includesmultiple component products. This document provides an overview of thecomponent products and the installation process to install, and configure theproduct.Intended audienceThis publication is for users who are responsible for installing and configuring thecomponents within the SmartCloud Application Performance Managementoffering. Readers might take on the following roles:v System administratorv Network administratorv IBM Supportv Field system engineerWhat this publication containsThis publication contains the following sections:v Chapter 1, "Introduction"Provides an overview of the contents of SmartCloud Application PerformanceManagement and the related information sources.v Chapter 2, "Planning your installation"Provides installation-related information about the component products to helpyou decide which component to install, where to install them, and the hardwareand software requirements.v Chapter 3, "Installing and configuring IBM SmartCloud Application PerformanceManagement"Provides information sources for configuring the component products that areprovided by the SmartCloud Application Performance Management offering.v Chapter 4, "Integration among monitoring agents"Provides information about integrating the component products that areprovided by the SmartCloud Application Performance Management offering.PublicationsA list of publications in the SmartCloud Application Performance Managementlibrary is provided. A list of related documents is also provided. Learn how toaccess Tivoli publications online and how to order Tivoli publications.IBM SmartCloud Application Performance Management libraryThe following documents are available in the IBM SmartCloud ApplicationPerformance Management library:v IBM SmartCloud Application Performance Management UI: User’s Guide, SC22-5490Provides information about how to use the UI to monitor your IBM businessintegration systems. Copyright IBM Corp. 2012, 2013ix
v IBM SmartCloud Application Performance Management: Offering Guide, StandardEdition, SC27-5628Provides general information about the component products of SmartCloudApplication Performance Management, Standard Edition.v IBM SmartCloud Application Performance Management: Quick Start Guide, StandardEdition, CF40UMLProvides information about typical installation of SmartCloud ApplicationPerformance Management, Standard Edition.v IBM SmartCloud Application Performance Management: Offering Guide, Entry Edition,SC27-6201Provides general information about the component products of SmartCloudApplication Performance Management, Entry Edition.v IBM SmartCloud Application Performance Management: Quick Start Guide, EntryEdition, CF40VMLProvides information about typical installation of SmartCloud ApplicationPerformance Management, Entry Edition.v IBM SmartCloud Application Performance Management Entry Edition - VM Image:Installation and Deployment Guide, SC27-5334Provides information about how to install and deploy SmartCloud ApplicationPerformance Management Entry Edition - VM Image, and how to use it tomonitor your IBM business integration systems.v IBM SmartCloud Application Performance Management Entry Edition - VM Image:Offering Guide, SC22-5489Provides general information about the component products of SmartCloudApplication Performance Management Entry Edition - VM Image.v IBM SmartCloud Application Performance Management Entry Edition - VM Image:Quick Start Guide, CF3P5MLProvides information about typical installation of SmartCloud ApplicationPerformance Management Entry Edition - VM Image.The following documents are available from the SmartCloud ApplicationPerformance Management wiki ps/service/html/communityview?communityUuid d W42ce7c6afdb9 42c2 a9ea e1ba310bea8c). Youcan also find these documents in the Files section of the Application PerformanceManagement developerWorks community ps/service/html/communityview?communityUuid Id W42ce7c6afdb9 42c2 a9ea e1ba310bea8c):v IBM SmartCloud Application Performance Management UI Troubleshooting Reference,SC22-5490-01-TProvides general troubleshooting information for the SmartCloud ApplicationPerformance Management UI component.v IBM SmartCloud Application Performance Management UI Reference, SC22-5490-01-RProvides reference information for the SmartCloud Application PerformanceManagement UI component.v IBM SmartCloud Application Performance Management Entry Edition - VM ImageReference, SC27-5334-01-RProvides reference information for the SmartCloud Application PerformanceManagement Entry Edition - VM Image product.xIBM SmartCloud Application Performance Management: Standard Edition Offering Guide
Accessing terminology onlineThe IBM Terminology website consolidates the terminology from IBM productlibraries in one convenient location. You can access the Terminology website ology.Accessing publications onlineTo access the publications using a web browser, go to the IBM SmartCloudApplication Performance Management Information Center.IBM posts publications for this and all other Tivoli products, as they becomeavailable and whenever they are updated, to the Tivoli Documentation Centralwebsite at http://www.ibm.com/tivoli/documentation.Note: If you print PDF documents on other than letter-sized paper, set the optionin the File Print window that allows Adobe Reader to print letter-sized pages onyour local paper.Ordering publicationsYou can order many Tivoli publications online at let/pbi.wss.You can also order by telephone by calling one of these numbers:v In the United States: 800-879-2755v In Canada: 800-426-4968In other countries, contact your software account representative to order Tivolipublications. To locate the telephone number of your local representative, completethe following steps:1. Go to let/pbi.wss.2. Select your country from the list and click Go.3. Click About this site in the main panel to see an information page thatincludes the telephone number of your local representative.AccessibilityAccessibility features help users with a physical disability, such as restrictedmobility or limited vision, to use software products successfully. With this product,you can use assistive technologies to hear and explore the interface. You can alsouse the keyboard instead of the mouse to operate all features of the graphical userinterface.Tivoli technical trainingFor Tivoli technical training information, see the following IBM Tivoli Educationwebsite at i user groupsTivoli user groups are independent, user-run membership organizations thatprovide Tivoli users with information to assist them in the implementation ofTivoli Software solutions. Through these groups, members can share informationand learn from the knowledge and experience of other Tivoli users. Tivoli usergroups include the following members and groups:About this publicationxi
v 23,000 membersv 144 groupsAccess the link for the Tivoli Users Group at e.Support informationIf you have a problem with your IBM software, you want to resolve it quickly. IBMprovides the following ways for you to obtain the support you need:OnlineAccess the IBM Software Support site at BM Support AssistantThe IBM Support Assistant is a free local software serviceability workbenchthat helps you resolve questions and problems with IBM softwareproducts. The Support Assistant provides quick access to support-relatedinformation and serviceability tools for problem determination. To installthe Support Assistant software, go to http://www.ibm.com/software/support/isa.xiiIBM SmartCloud Application Performance Management: Standard Edition Offering Guide
Chapter 1. IntroductionIBM SmartCloud Application Performance Management provides a comprehensiveapplication performance management solution in a single product. Applicationtransaction discovery, user experience monitoring, transaction tracing, anddiagnostic features are provided in a single package. This document provides anoverview of the component products and the installation process to help youdetermine which products to download, install, and configure.The SmartCloud Application Performance Management offering is a package ofcomponent products that monitor and manage systems, application servers, anddatabase servers. The offering tracks availability and performance and providesreports in a browser-based graphical user interface to track trends and troubleshootproblems. The user interface also offers expert advice on alerts and correctiveactions.The IBM SmartCloud Application Performance Management UI Version 7.7provides new customizable dashboards for the SmartCloud ApplicationPerformance Management, IBM Tivoli Monitoring, and IBM Tivoli CompositeApplication Manager products.IT operations and administrators can use the SmartCloud Application PerformanceManagement offering to maintain high performance and availability levels for theirsystems. By using the consolidated set of tools, IT organizations can optimizeservice levels and contain costs on critical application resources across theenterprise.Contents of the Standard EditionThis offering simplifies the IBM SmartCloud Application PerformanceManagement, Standard Edition portfolio and creates a single product to solve yourapplication management requirements.Before you install any of the following components in this offering, you mustinstall IBM Tivoli Monitoring and the SmartCloud Application PerformanceManagement UI, which are prerequisite software. See Table 2 on page 14 for theversion of Tivoli Monitoring that is required for the individual components.Important: This offering is compatible with Tivoli Monitoring Version 6.2.3 FixPack 3 and later.IBM SmartCloud Monitoring Version 7.2.0.2IBM Tivoli Monitoring Version 6.3 Fix Pack 2Monitors and manages system and network applications onvarious operating systems. Tracks the availability and performanceof your enterprise system. Provides reports to track trends andtroubleshoot problems. Tivoli Monitoring also provides thefollowing components that consolidate, distribute, store, anddisplay data for the monitoring agents that is shared by allcomponent products in this offering:v Tivoli Enterprise Portal browser and desktop clientsv Tivoli Enterprise Portal Server Copyright IBM Corp. 2012, 20131
v Tivoli Enterprise Monitoring Serverv Tivoli Data WarehouseSee the Tivoli Monitoring documentation in the IBM TivoliMonitoring Information Center topic/com.ibm.itm.doc 6.3fp2/welcome.htm) for descriptions of what is new in Version 6.3 FixPack 2.IBM Tivoli Monitoring for Virtual Environments Version 7.2.0.2IBM Tivoli Monitoring for Virtual Environments Agent forVMware VIProvides you with the capability to monitor a VMwareenvironment and to provide basic actions with VMwareVirtual Centers.IBM Tivoli Monitoring for Virtual Environments Agent forNetApp StorageProvides you with the capability to monitor NetApp andIBM N Series storage systems through NetApp DataFabricManager (DFM).Linux Kernel-based Virtual Machines agentRemote performance and availability monitoring tovisualize availability, performance, and capacity trends forKernel-based Virtual Machines (KVM) and hosts. Thisagent remotely monitors KVM by connecting to each host.Monitoring Agent for Network Devices agentProvides you with the capability to monitor networkdevices. You can also use the agent to take basic actionswith the network devices.Dashboard, Capacity Planner, and ReportsTivoli Monitoring for Virtual Environments provides acomprehensive tool to monitor the availability andperformance of virtual environments. Tivoli Monitoring forVirtual Environments also provides performance andcapacity reporting of virtual environments and helps youwith capacity planning activities to optimize, consolidate,and balance the overall capacity of the virtualenvironments.IBM Tivoli Composite Application Manager for Applications Version 7.2.1IBM Tivoli Composite Application Manager Agent for DB2 Version 7.1Provides intelligent monitoring and management of DB2 databaseservers. Views show key metrics that are unique to eachapplication, including buffer hits, connections that are used, threadactivity, deadlocks, and contention.IBM Tivoli Composite Application Manager Agent for WebSphere Applications Version 7.2Ensures the availability and performance of critical businessapplications and services by comprehensively monitoring thehealth and performance of WebSphere application resources. Theagent alerts administrators of health and performance problems,provides real-time metrics for problem diagnosis, and collectshistorical metrics for reporting and capacity trends.2IBM SmartCloud Application Performance Management: Standard Edition Offering Guide
IBM Tivoli Composite Application Manager Agent for HTTP ServersVersion 7.1Ensures the availability and performance of critical businessapplications and services by comprehensively monitoring thehealth and performance of the HTTP server. The agent alertsadministrators of health and performance problems, providesreal-time metrics for problem diagnosis, and collects historicalmetrics for reporting and capacity trends.IBM Tivoli Composite Application Manager Agent for J2EE Version 7.1Ensures the availability and performance of critical businessapplications and services. Comprehensively monitors the healthand performance of the underlying Java Platform, EnterpriseEdition application server. The agent alerts administrators of healthand performance problems, provides real-time metrics for problemdiagnosis, and collects historical metrics for reporting and capacitytrends.IBM Tivoli Composite Application Manager Agent for Lotus Domino Version 6.2.1Provides secure monitoring and management of Lotus Dominoservers, helping to optimize the performance of the Lotus Dominoapplication. The provided functions use models that focus onserver availability, database management, mail routing, replication,server processes, and server health. The Lotus Domino agentincludes IntelliWatch for monitoring Lotus Domino servers.IBM Tivoli Composite Application Manager Agent for Lotus Sametime Version 6.2.4Provides monitoring capabilities for Lotus Sametime communityservers. The agent monitors server status, the availability ofSametime server processes, service port connectivity, statistics data,a
IBM SmartCloud A pplica tion P erformance Mana gement V ersion
