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SAP Mobile Asset Management & Field Service RoadmapNavdeep SinglaDirector and Architect – ODSRight Technology, Right Design, Right Price
ODS DisclaimerViews and opinions expressed in this presentation and webinar areentirely of ODS and in no way represent view and opinions of SAP. ODSassumes no responsibility and shall not be liable for any damageswhatsoever in connection with any decision taken on the back of thismaterial.
SAP DisclaimerSource – SAP Product Road Maps for Mobile Applications for Asset Management and Field Service : 29 th Sept 2016
Agenda1About Us – 5 min2Value proposition of MAM and FS : 10 min3SAP Roadmap at a glance : 10 min4SAP Work Manager roadmap in detail : 10 min5SAP Asset Manager – what we know : 5 min6SAP CRM Service Manager – brief update : 5 min7Q & A : 15 min
About UsMission – Right Technology, Right Design, Right Price Niche IT consultancy providing Enterprise Mobility solutions and services.Years of experience rolling out Mobile Asset Management and Field Service solutions like SAP MAM,Syclo Work Manager, and bespoke build.
Value proposition of MAM and FS – 1/2Boost Your Productivity, Workplace Safety and ReliabilityAsset ManagementFactory RoundsField SurveysField TechnicianUse Cases – Mobile WorkforceRelevantInformation inthe fieldIntegrationwith backendData captureand Updateson DeviceReal time qualitydata for betterdecision makingBusiness BenefitsRequirements* SAP Customer Reference Statistics
EAM Lifecycle
Journey so far2012 SAP acquiresSyclo SAP WorkManagerbecomesroadmapsolution forMAM/MAU201320142015 Work Manager Work Manager Work Manager6.0 released on6.1 and 6.26.3 releasedSMP 2.3released Service Service NewManager 4.3Manager 4.0innovationsreleasedreleased ondelivered e.g.SMP 2.3OpenUI, GISintegration,VisualEnterpriseintegration etc. ServiceManager 4.1 &4.2 released2016 S/4 HANAcompatibilityannounced Work Manager6.4 released ServiceManager 4.4releaseplanned
Roadmap at a glanceSAP Work Manager2016 SAP Work Manager6.4 available onpremise or in thecloud either on HCPor HEC.2017 ContinuousEnhancements forWork Managerreleased 6.5 (TBC)2020 ContinuousEnhancements forWork Manager 6.xreleased (TBC)2022 End of Maintenancefor Agentry platformand associatedapplicationsSAP Asset Manager2016 SAP Apple partnershipannounced2017 1st release of SAP AssetManager S/4 HANA only iOS only HCP based2020 Maturing SAP AssetManager for iOS. Potential Android andWindows OS S/4 HANA only2022 ContinuousEnhancements forAsset Managerreleased (TBC)Source – SAP Product Road Maps for Mobile Applications for Asset Management and Field Service : 29 th Sept 2016, SAP PAM
What’s new in SAP Work Manager 6.3 and 6.4SAP Work Manager 6.4SAP Work Manager 6.3 Ability to update Equipment andFunctional Location dataGeo tagging WorkOrder/Notification/Equipment/Functional LocationCreate notification from Equipment orFunctional LocationView measurement reading historyrelatedView Work Order history related to anEquipment or Functional LocationAttachment support for locally createdWork Orders and NotificationsAbility to edit Business Partner contactdetailsSAP video Available in the cloud as a subscriptionbased serviceUI5 Open UI control to help customersextend SAP Work Manager in a deviceagnostic manner.Inbound transaction queue support tohelp backend team managetransaction errors. This is useful toallow technician to carry on with hiswork and not get stuck due to oneerror in the application.Share devices between multiple users.Support for van/vehicle stockmanagement to enable more granularinventory management.SAP blog
SAP Work Manager RoadmapToday Manage work orders,notifications and timesheets LAM and inspections rounds Attachment, SSO andmultiple languages ESRI ArcGIS integration SAP Visual Enterpriseintegration SAP ERP Customer Servicecomponent Crew managementcomponent Vehicle Stock component Meter management SAP HEC and HCP support SAP S/4 on-premise supportPlannedInnovations Support for Roundsmanagement Vehicle StockEnhancements New OS version support Security enhancements Support for Windows 10Pro (WPF client only) Continuous technical andfunctional improvementsFuture Direction IoT connectivityPredictive maintenanceWork order / asset reportsDynamic formsSAP EH&S integrationSAP Quality Managementintegration User preferences andpersonalization Additional industryspecific processes Work ClearanceManagement (WCM)supportSource – SAP Product Road Maps for Mobile Applications for Asset Management and Field Service : 29 th Sept 2016, SAP PAM
SAP Asset ManagerSource – SAP Product Road Maps for Mobile Applications for Asset Management and Field Service : 29 th Sept 2016, SAP PAM
SAP Asset Manager RoadmapToday See Announcement : Apple &SAP Partner to RevolutionizeWork on iPhone & iPadPlannedInnovations Manage work orders,notifications andtimesheets SAP HANA Cloud Platformsupport SAP S/4HANA on-premisesupport SAP Fiori for iOS UserInterface Robust OfflineFunctionality Attachment handling Single Sign On Support ESRI ArcGIS integrationFutureDirection Android and WindowsClient Support LAM & and rounds SAP MRS integration Utilities metermanagement) Push Vehicle Stock Social Integration Crew Reporting Classificationviewing/editing IoT integration AIN integrationSource – SAP Product Road Maps for Mobile Applications for Asset Management and Field Service : 29 th Sept 2016, SAP PAM
SAP CRM Service ManagerSource – SAP Product Road Maps for Mobile Applications for Asset Management and Field Service : 29 th Sept 2016, SAP PAM
SAP CRM Service Manager RoadmapToday Service Order Management Service Warranty andContract Resource Planning Confirmation enhancementsand Surveys Calendar Integration, Mapsand directions Inbound TransactionManagement Attachments , Single Sign Onsupport ESRI ArcGIS Integration SAP Visual EnterpriseIntegration Vehicle StockPlannedInnovations Continuous technical andfunctional improvementsin 2016Future Direction Windows 10 support SAP HANA Cloud PlatformSupport Predictive ServiceSource – SAP Product Road Maps for Mobile Applications for Asset Management and Field Service : 29 th Sept 2016, SAP PAM
Possible Next Steps and Q & A Any queries related to Enterprise Mobility and this roadmapFree enterprise mobility discovery workshopDemo/PoC of SAP Work Manager, CRM Service Manager, and InventoryManagerFree surgery to explore how you can enhance your existing SAP EAMfootprintinfo@ondevice.co.ukwww.ondevice.co.uk
SAP Work Manager 2016 SAP Work Manager 6.4 available on-premise or in the cloud either on HCP or HEC. 2017 Continuous Enhancements for Work Manager released 6.5 (TBC) 2020 Continuous Enhancements for Work Manager 6.x released (TBC) 2022 End of Maintenance for Agentry platfor
