CORPORATE PROFILE - SBM

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CORPORATE PROFILESYSTEMS & SOFTWARENETWORK SOLUTIONSsbm.saPROFESSIONAL SERVICESINTEGRATED TECHNOLOGY

GET TO KNOWOVERVIEWSaudi Business Machines Ltd. (SBM) is the General Marketing and Services Representative ofIBM World Trade Corporation in Saudi Arabia – the Kingdom’s leading provider of end-to-endenterprise information technology and telecommunications solutions.IBM’s history in the Kingdom goes back to 1947, when a group of IBM specialists arrived inDhahran to install the first information-handling system for the Arabian American Oil Company(ARAMCO). With the rapid economic development in the Kingdom, Saudi Business MachinesLtd. (SBM) was established in 1981 as the General Marketing and Services Representative(GMSR) of IBM World Trade Corporation in Saudi Arabia.Today, SBM offers cutting edge enterprise solutions across all industry segments in theKingdom. Its capability as a total solutions provider is further enhanced with its portfolio ofservices in networking, systems integration, consultation and implementation, business recoveryand operations support.SBM also provides tailored maintenance & support services for a vast range of IBM & non-IBMproducts. SBM has a full company organization designed to make it flexible and adaptive to thechanging and developing requirements of its’ customers, and has access to IBM’s worldwidepractices, resources and knowledge bases to implement major ICT solutions in Saudi Arabia.Self-Service KIOSK We offer Self-Checkout systems which designed to provide faster, reliableand more flexible self-checkout; while continuing to provide the easy-to-use, speedycheckout shoppers need. Revolutionize the customer experience and influence decisionsas they happen. Customers have instant access to information, special services ande-business transactions.Network division has performed large investment in engineers Skills &Technology that resulted in SBM’s major strength in the Telecommunicationand Network field over years. SBM ranked as CISCO’s #1 Gold Partnerin the Kingdom for almost a decade now.SBM’s focus on quality is demonstrated by the fact that weare one of the first “ISO9001-2000 Certified” ServicesOrganization in KSA since June 2001.

SYSTEMS & SOFTWAREHARDWAREPower Systems solutionsIBM Power Systems offer an open innovation platform for organizations of all sizes. They providesolutions to transform big data and analytics, cloud and mobile into competitive advantage, inways never before possible – waitlessly, with 3 flavors of operating systems “AIX” “IBM i” and“Linux”IBM z SystemsIBM z Systems provide the computing infrastructure for the new app economy — enablingorganizations to transact at the scale and speed of mobile, bring right-time analytics to everytransaction, and ensure the highest levels of security and trust for the most critical workloadsand consolidation - all while transforming the efficiency and economics of IT.z Systems solutions:Enterprise grade Linux platformHybrid cloudBusiness analyticsEnterprise mobilityEnterprise securityFraud detectionData Storage SolutionsBig data analytics, mobile and social applications are creating more data than ever imagined. Stored inthe data center or the cloud, IBM solutions can efficiently deliver, manage and retain oceans of data withsuperior performance and economics.IBM DS8000 Systems: the next generation IBMDS8880 storage speeds application response upto 2 times. You gain continuous access to dataand applications with 24x7 availability, and providea one of a kind of active – active data centerimplementation for an optimum continuity.IBM Backup Solutions: With the new LTO Gen 7tape solutions - designed to improve the efficiencyof cloud and big data storage - and the widerange of IBM virtual tape solutions, IBM is the onlycompany that can provide full back up solutionsfor all needs.IBM Spectrum Storage: IBM Spectrum Storagesoftware-defined storage enhances the speed andefficiency of your storage and migration to newworkloads across applications and silos.IBM Storwize All-Flash: The IBM Storwize familyprovides easy to manage, advanced storage withreal-time compression for efficiency, virtualizationand cloud.IBM Flash System: The IBM FlashSystem familyof all-flash storage is engineered for flash from theground up, delivering 100-microsecond responsetimes and 2.2PB scaling capacity.IBM LinuxONEIBM LinuxONE is a portfolio of hardware, software and services solutions for an enterprise grade Linuxenvironment. It brings together the flexibility and agility of the open revolution with the industry’s mostadvanced, trusted and performance enterprise system.IBM LinuxONE Emperor: delivers the ultimateflexibility, scalability, performance and trust forbusiness critical Linux applications. With a hugecapacity range you can grow with virtually limitlessscale to handles the most demanding workloads.IBM LinuxONE Rockhopper: is an entry pointinto the LinuxONE Systems family offering all thesame great capabilities, innovation and value ofLinuxONE with the flexibility of a smaller packagewith upgradability to the Emperor system.

SOFTWAREAnalyticsIBM Analytics enables anyone to engage with data to answer the toughest business questions,uncover patterns and pursue breakthrough ideas. You can understand what happened, what willhappen and what should happen. Easily engage both business and technical users to uncoveropportunities and address big issues. Operationalize analytics into business processes. An OpenSource future-proof analytics platform can increase your flexibility while reducing your risk, easilyblending newer technologies into your existing architecture.Advanced AnalyticsUse analytics to uncover opportunities in all types of data from a variety of sources, within andbeyond your organization.Integration and governanceData integration and governance solutions from IBM can help you discover, enrich, integrate andmanage data over its lifetime.Data and Content ManagementManage your data in on-premises, cloud or hybrid cloud environments, and adapt easily tochanging business requirements.Enterprise Content ManagementIBM Enterprise Content Management (ECM) solutions, leader in the content management world,puts business content to work and allows organizations to realize new value. Collaborating in thecloud, managing records, mitigating risk, capturing documents, improving employee productivity turning your content into Smarter Content Now.SBM Correspondence Management solution built on IBM ECM platform allows organizations toreceive, automate, track and monitor the movement of all internal and external correspondences ina secure, efficient, reliable and time saving manner.IBM CloudInnovate with IBM Cloud built for cognitive business. Run swiftly and smoothly on a high performingglobal infrastructure. Develop and innovate without getting hung up on IT. Transform your business withcutting-edge applications built on cloud. Elevate the performance of your business operations across theentire enterprise to keep ahead of the pack.CommerceBuild relationships and deliver experiences that make customers ask for more. Discover the newestinnovative ways to engage with customer, personalize your campaigns in three clicks.Customer EngagementPartner & Supplier EngagementIBM Security SolutionsWatsonC2B business is about understanding and actingon customer signals. Build relationships and deliverexperiences that make customers ask for more.An integrated deep enterprise security portfoliocustomized to your company’s needs. Unmatchedin ability to help you detect and prevent advancedthreats, deploy security innovations and reducethe cost and complexity of IT security.MiddlewarePartner and Supplier relationships form the essentialfoundation of C2B business. Be more responsivewith an integrated back office from IBM.Discover the ground breaking innovation whenWatson Learn, Observe, Interpret, Evaluate, andDecide with you but at massive pace & scale —through the power of cognition. With applications forindustries ranging from healthcare to retail, there’s aWatson solution that’s right for your enterprise.Hybrid IntegrationIntegration for mobile servicesSmarter ProcessApplication PlatformIBM connectivity and application integrationplatform help connect and integrate applications,data and processes for both on-premises andcloud-based environments; across devices,platforms and the Internet of Things.Put your customers at the center of your businessand drive top-line growth with IBM Smarter process.IBM SocialIBM MobileFirst Platform Foundation provides anopen and comprehensive platform to not only build,but test, run and manage native, hybrid and mobileweb apps; improving time-to-market and enhancingmobile application governance and security.An application platform for your digitaltransformation.Differentiate your organization, IBM social solutions enable authentic engagement between the peoplewho drive your business.

NETWORK SOLUTIONSIntroWith these capabilities, SBM Network Services develops end-to-end solutions to helpcustomers move to an On Demand IT environment. Operational efficiency and businessresiliency address these customers’ needs and become entry points to On Demand Business.Business Service Offerings:Network Solutions:- Networking Strategy & OptimizationServices- Network Integration & DeploymentServices- Network Managed Services- High Speed Network- Internet of Things- Security SolutionSecurity assessment &Services- Transmission & Optical Network solutions- Converged Communications Services- Video Conference, Digital Signage,& IPTV- Mobility & Wireless SolutionsInfrastructure SolutionsData Centers & Services- Data Centers Preparation; power, cooling,racks and smart Connectivity solution .- Turnkey MEP works.- Testing and certifying data centers (ITinfrastructure availability (part of BusinessContinuity), health check, data center gapanalysis)- Data Centers Monitoring and Controlapplication ( DCIM, SCADA ,BMS).- Data Centers Air Flow Optimization (CFD,Intelligent Algorithm).- Maintenance and Managed services fordata centers and command centersAudiovisual Systems- E-Learning Solutions- Video Walls- Auditoriums- Digital Meeting Rooms preparation- Display systems- Public Address Systems- Command and Control Centerspreparation (including NOC and SOC)Physical Security, Automation & LowCurrent Systems- Self-Learning System (Machine Learning,Machine Vision) applied on Security andenergy Fields .- Integrated security systems (CCTV, AccessControl) with Video analytic.- Intrusion Detection Systems (Fiberintrusion, Microwave, Buried Cables ).- Intelligent Building Management &Automation Systems.- Intelligent Cities solutions.- Building Safety solution (Fire Alarm, FireFighting).- Hospital integration systems(HL7,RFID,Nurse call ) .- Supervisory Control and data acquisitionSCADA (Power & waterCommunication Systems- Structured Cabling Systems- Outside Plants (OSP)- Telecommunication shelters- Indoor GSM solutionsPower Management Systems- Energy Audit & Optimization By Using Self-Learning System.- Back up power systems (generators, DC supply systems, UPS etc.).- Green power solutions (Solar Systems).- Grid power & Smart metering (HW & SW, part of smart campus).- Uninterruptible Power Supply Systems.- DC Supply systems.- Home Energy Managements systemBusiness Process Outsourcing Managed Services & Strategic OutsourcingWe deliver intelligent network infrastructure that allows companies —regardless of size— tomanage their IT investments and support their business objectives. We deliver next generatione-business solutions anywhere in the networking life cycle—from network consulting andintegration to total network outsourcing.Through our numerous alliances, including Cisco Systems, we are able to leverage emergingadvances in optical, wireless, IP convergence, security and intelligent networking to deliver joint,best-of-breed solutions that can access key markets and technologies.SBM Networking Services provides single accountability and real-world experience for services,while giving customers the power of buying and choice that our alliance partnerships provide.

PROFESSIONAL SERVICESIntroThe Professional Services (PS) line of business within SBM, also known as Business ConsultingServices (BCS), offers high-quality advisory, consultancy, and system implementation servicesacross the complete spectrum of Information Technology domains.The integrated set of services cover:End to end Business Solutions including Enterprise Applications and BusinessSupport Systems such as ERP, CRM, Middleware Integration, Portals, ContentManagement, Process Solutions, Business Intelligence, SIS, Facility Management,Reliability Management, GIS and othersSystems Integration Services, Program Management, Project Management,PMO & Independent Audit servicesIndustry Vertical Solutions & Services (Banking, Manufacturing, Oil andGas, Telco, Government, Utilities, Education, Healthcare, Insurance,Security and Small & Medium Business - SMB Segments)Technologies: IBM, Oracle, Siebel, SAP, ESRI, Microsoft,Ellucian, SAGE and othersApplication Management Services (AMS), OperationManagement, Managed Services engagements andOutsourcing.Business Consultancy and TransformationServices and SolutionsEducation & Training Services(International & Local / Onsite)The Professional Services portfolio is based on a wealth of experience in providinginformation systems solutions to customers across a wide range of technologyplatforms, enabling SBM to offer vast knowledge and expertise in a form that bestmeets their needs.These services along with the support of industry leading global businesspartners have enabled SBM to deliver comprehensive tailored integratedsolutions that help our customers to swiftly adapt to market changeswhile maintaining high Return on Investment (ROI).Today, the PS unit employs over 400 highly qualified andexperienced professionals with hands-on experience invaried technologies and platforms, which provides us theability to quickly respond to our customers’ growingIT needs while adhering to the highest qualitystandards.SBM has the largest certified pool ofprofessionals in the Kingdom withcertifications on IBM SW, Oracle, PMI,ITIL, PMOC, and many more.

INTEGRATED TECHNOLOGYIntroSBM’s Integrated Technology Services line of business is the premier technology integratorin the industry providing services to enable, integrate, optimize and manage ‘On Demand’business infrastructures, increasing IT business value for customers. ITS’s streamlined processesand simplified service offerings lend agility to delivering what customers need when they want it.THESE DELIVER:Cloud Services ( Iaas ,Pass,Saas)Security SolutionsBusiness Continuity and Recovery ServicesInfrastructure and Systems Management ServicesHardware Support ServicesIntel Server SalesPC ( Lenovo , Dell ) , Printers , Kios SalesPOS ( Toshiba )Operational efficiency and business resiliency address thesecustomers’ needs and become entry points to On Demandbusiness. In times of tight budgets, businesses need toincrease the value of their IT investments by optimizingassets and resources, managing costs and betteraligning IT investments with their objectives. Otherbusinesses may be focused on creating a moreflexible infrastructure that delivers continuousbusiness and IT operations, adapts quicklyto change and protects operations.ITS can help customers make theimprovements necessary to startthe On Demand journey.With these capabilities andan ITS workforce of over 200employees, SBM developsend-to-end solutions to helpcustomers move to an OnDemand IT environment.

SBM provides completesolutions to empowerbusinesses to achieveseamless integration

sbm.saJeddahP.O. Box 5648 Jeddah 21432T 966 12 6104000F 966 12 6651163RiyadhP.O. Box 818, Riyadh 11421T 966 11 8133333F 966 11 8133111KhobarP.O. Box 476 Al Khobar 31952T 966 13 8495000F 966 13 8829898JubailP.O. Box 476, Al-Khobar 31952T 966 13 3473925 / 3478927F 966 13 3473947

IBM LinuxONE Rockhopper: is an entry point into the LinuxONE Systems family offering all the same great capabilities, innovation and value of LinuxONE with the flexibility of a smaller package with upgradability to the Emperor system. Power Systems solutions IBM Power Systems offer an