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f6f3VnPPSupplierRequirementsManualM A Y201 8
f6f3VnPPOur Purchasing VisionSustainable value creationWe focus on sustainable value creationthrough a sophisticated organization of theentire supply chain, selecting the bestSuppliers in terms of total cost of ownership,including quality, reliability and timelydelivery.CREATIONPRAGMATICThe quality of the relationship we have withour Suppliers is a key value for Faurecia. Assuch, Faurecia creates and developssustainable relationships with a limited numberof Suppliers around the world, based on trust,high standards and mutual benefits.EFFECTIVEPEOPLEPRINCIPLESSYSTEMSA SHARED CULTUREOur formalized relationship managementenables us to embed sustainable joint valuecreation through strong relationships withstrategic Suppliers.Growth & GlobalizationFaurecia is in a phase of fast pace growth oninternational markets while facing increasedcomplexity. To achieve this we need ourSuppliers to share the same thinking andjointly benefit from our growth anddevelopment.Leveragingtheglobaleconomy elevates our own and Supplierscompetitiveness through reduced costs anda stronger business model while aligning withcustomer values and increasing marketopportunities.Technological LeadershipTechnological leadership is one of our keystrategies to ensure growth and to become aglobal leader. Encouraging and supportingour Suppliers to innovate is one of Faurecia’spurchasing priorities.Please check that you have the most recent update. Property of Faurecia - InternalDocumentationFAU-C-SPG-4030 - Issue 10 – 05/183
f6f3VnPPTable of contents01. Definition and requirements1.11.21.31.41.55ScopeCode of Conduct Sourcing & Supply ChainZero Defect PolicySupplier Quality System RequirementsCustomer Specific Mandatory Requirements02. Supplier Panel Management2.112Vendor Status / Management03. Quality Requirements in Programs3.13.23.33.413Development Phase; Advanced Product Quality Planning (APQP)Manage Suppliers in Development Faurecia APQP ElementsAPQP TrackingAPQP Special Program Requirements04. Serial Production Phase4.14.24.34.44.54.64.74.820ScopeSupplier Quality Key Performance Indicator (KPI)Supplier Quality Performance ToolsFaurecia 7 Quality BasicsRecord storage time8D Problem Solving ManagementEscalation in case of poor Supplier PerformanceSupplier Development / Monozukuri05. Warranty er OrganizationManagement Requirements / Quality ProceduresWarranty Parts ReturnWarranty Parts Review, containments and problem solvingWarranty Analysis ResourcesImplementation of Lessons LearntTechnical SupportWarranty Terms and Conditions & Recovery Cost – Charge-back to SuppliersPlease check that you have the most recent update. Property of Faurecia - InternalDocumentationFAU-C-SPG-4030 - Issue 10 – 05/184
f6f3VnPP01. Definition and requirements1.1 ScopeThe Supplier Requirement Manual applies toall Faurecia approved production part &material Suppliers. All requirements in thismanual are to be considered as CustomerSpecific Requirements.This manual reinforces the Faurecia PurchaseOrder Terms and Conditions and the GeneralPurchasing Conditions (GPC).The Quality Assurance Agreement (QAA)formalizes your agreement to the presentmanual. To that end, this manual is anappendix to the signed QAA.Generic Faurecia requirements including thistext are available to all registrated Suppliersunder Global Purchasing System (GPS).https://www.globalpsystem.com1.2 Code of Conduct Sourcing& Supply ChainFaurecia is committed to conducting businessethically and with integrity throughout theprogram Buy Beyond. It is mandatory for allSuppliers to have an ethic program in placeconsistent with Faurecia Code of ConductSourcing & Supply ainability-buy-beyondObey the law & Responsible Supply chainmanagementSocialEnvironmentalNo child labourNo forced labourFair wagesWorking hoursNon discriminationFreedom of associationHealth & SafetyEnvironmental policyInnovation &Product life cycleProhibited substancesCO2 emissionsEconomicNo corruptionTransparency &Fair businesspracticesBuy BeyondPlease check that you have the most recent update. Property of Faurecia - InternalDocumentationFAU-C-SPG-4030 - Issue 10 – 05/185
f6f3VnPP01. Definition and requirements1.3 Zero Defect PolicyWithin the supply chain, customers and poneachother’sperformance. Our target is to ensure customersatisfaction for Quality, Cost and Delivery(QCD).To enable us to achieve this, we must have asObjectives: Class A Suppliers 100% of initial samples delivered right firsttime and on time Self-Certification compliance with FaureciaRequirement 0 PPM strategy– received PPM (Parts perMillion) 0 PF4 (customer complaint) strategy 0 Tolerance on Safety- and Regulation Alerts 0 Warranty Case/Cost 0 MPM strategy (Miss-Delivery per Million)1.4 Supplier Quality System MandatoryRequirements - StandardsFaurecia requests each supplier to be certifiedin accordance to the valid version IATF 16949.Undercertaincircumstances(specificcustomer recommendations or existingSuppliers within Quality - and Delivery KPItargets) Faurecia could accept the validversion ISO 9001 when the supplier succeedour internal System- and Process Assessmentreview. In addition we are requesting thevalid version ISO 14001 (EnvironmentalManagement Standard) and recommend avalid version OHSAS 18001/ISO 45001(International Occupational Health andSafetyManagementSystem)andannounced Customer Specific Requirementsas they apply to automotive production andrelevant service part organizations.The certification to these standards must bedelivered by accredited certification bodies.The related certificates must be uploadedinto the GPS Supplier portal.Please check that you have the most recent update. Property of Faurecia - InternalDocumentationAccordingly, all Faurecia Suppliers arerequiredto establish documents andimplement effective production, quality andmanagement systems compliant with theserequirements (at their latest version), includingCertification Status defined by CustomerSpecific Requirements.1.5 Customer Specific MandatoryRequirements1.5.1 Corporate Social ResponsibilityAll Suppliers are requested to work onreduction of the environmental impacts oftheir products and processes by developingnew solutions supporting the “CircularEconomy”.The Supplier must deploy actions on theiroperational perimeter to improve the energyefficiency of their sites, prevent pollution,reduce hazardous material, optimize waste anddevelop a sustainable use of resources.The Supplier must ensure compliance to alllegal and other relevant environmentalrequirements in their products, equipment andsites.1.5.1.1 Regulated SubstancesIt is mandatory, the supplier will complywith all existing, modified and upcomingEnvironmental Regulations and Conventionson a worldwide scale. The supplier must fulfill allresulting obligations such as the restriction andforbiddance of substances and their certainuses.The following list shows some key Regulationsand Conventions covered in this chapter: Regulation (EC) No 1907/2006 of theEuropean Parliament and of the Council of18 December 2006 concerning theRegistration, Evaluation, Authorization andRestriction of Chemicals (REACH) BiocidalProductsRegulation(BPR,Regulation (EU) 528/2012) Regulation (EC) No 850/2004 of theEuropean Parliament and of the Council of29 April 2004 on persistent organic pollutantsand amending Directive 79/117/EEC (POP)FAU-C-SPG-4030 - Issue 10 – 05/186
f6f3VnPP01. Definition and requirements Stockholm Convention to protect humanhealth and the environment from persistentorganic pollutants U.S. Toxic Substances Control Act (TSCA)and its amendment, Frank R. LautenbergChemical Safety for the 21st Century Act. Directive 2000/53/EC of the EuropeanParliament and of the Council of 18September 2000 on end-of life vehicles (ELV) Wall Street Reform and Consumer ProtectionAct; July 2010, U.S. law H.R. 4173 incl. DoddFrank passage – section 1502 (ConflictMinerals)1.5.1.2 Mandatory Requirementsof Substances of very high ConcernsConcerning REACH (Regulation (EC) No1907/2006 of the European Parliament and ofthe Council of 18 December 2006 concerningthe Registration, Evaluation, Authorizationand Restriction of Chemicals). The Supplier mustfulfill all obligations due to Registration,Evaluation, Authorization and Restriction ofChemicals.This includes communication obligations ofSVHC in articles; even for spare parts andpackaging.In the case of importing substances, mixturesor articles, the Supplier takes the role of animporter and needs to comply with allresulting obligations.The supplier is requested not to use SVHC(Substances of very high Concern) in articlesand mixtures delivered to Faurecia.Therefore, the use of substances which arelisted in Annex XIV and XVII of REACH and thecandidate list are not permitted.If the supplier intends to use a SVHC theymust contact Faurecia in time to negotiateand recommend further actions, risks andsubstitution options.Please check that you have the most recent update. Property of Faurecia - InternalDocumentationFurther information could be found whilefollowing the listed u/home1.5.1.3 Material Data ReportThe reporting of substances is linked to theProduction Part Approval Process and mustbe made in IMDS if not otherwise agreed.At the time of Part Approval the datasubmitted must be accepted by Faurecia.The scheduled date of reporting must beconfirmed between Supplier and Faurecia.The reported data must be in line with theIMDS Recommendations and comply withthe rules and content of the GADSL(www.gadsl.org).Additional requirements could occur due tovarious requests from Faurecia’s customers.Provide material data for entry in IMDS(International Material Data System) or inother system as specified per CustomerSpecific Requirements1.5.1.4 Conflict MineralsConflict Minerals (Tantalum, Tungsten, Tin andGold) are natural resources mined in aconflict zone and sold to support the fighting.The most prominent example has been theDemocratic Republic of Congo (DRC), wherevarious armies, rebel groups, and outsideactors have profited from mining withsupporting wars in the region.This requirement comes from the section 1502of the “Dodd-Frank Wall Street Reform andConsumer Protection Act”, similar regulation is inpreparation in the EU and China.Supplier has to apply for a Code of ConductSourcing & Supply Chain approach and inaddition to fill the related form to ensurecompliance with this requirement.FAU-C-SPG-4030 - Issue 10 – 05/187
f6f3VnPP1.5.2 Set up and maintain a Sub-SupplierManagement Systemin accordance with here describedrequirements and including: Documented evidence from the Supplierthat Sub-Suppliers quality managementsystem is monitored.All components must have batch control straceabilityshallbedocumented at least as per IATF 16949.Any sorted or reworked material must betraceable. Follow up the quality of the purchased partsusing suitable measures (including PPM qualitytarget setting, special key characteristicsfollow-up. Validation plan, Control plan,Run@ Rate and Process audit, PPAP andInitial Samples submission,.).1.5.6 Exchanges CAD Models / Digital MediaThe CAD versions to use will be confirmedduring the Request for Quotation. The CADmodels will have to respect the Faureciaconception methods. Faurecia reserves the right to review theprocess at the Sub-Supplier on its owninitiative in case of major problem or risk1.5.7 Automotive product-related softwareor automotive products with embeddedsoftwareThe Supplier shall utilize a process for softwarequality assurance of their products. Thedevelopment process should be certified toCMMI level 3 or A-SPICE level 3.1.5.3 Special case of Directed Purchasecomponents - tripartite agreementsFor technical or economic reasons, Faureciamay ask the Supplier to include componentsfrom other Suppliers. According IATF 16949, Tier1 Suppliers are accountable for their tipulatingthejob-sharingbetween the parties involved will beincorporated into the supply contract.1.5.4 Packaging and LogisticsParts delivery conditions need to becompliant with the Supplier Logistic Manual(SLM) and the agreed Logistic Part Datasheet.For more details see SLM FAU-S-PSG-2015.If this process maturity level is not achieved,the minimum requirements is CMM-I level 2 orA-SPICE level 2 with commitment to aroadmap to achieve CMM-I level 3 or A-SPICElevel 3.The Supplier shall regularly perform a softwaredevelopment capability self-assessment andprovide results to Faurecia, upon request.1.5.5 Marking / TraceabilityEach component must be marked to permitthe material identification regarding recycling. The material type mark must beaccordance with Faurecia requirement.in The marking has to be in accordance withthe requirement to define traceability.Please check that you have the most recent update. Property of Faurecia - InternalDocumentationFAU-C-SPG-4030 - Issue 10 – 05/188
f6f3VnPP01. Definition and requirements1.5.9 Electronic DATA InterchangeRequirements (EDI)Faurecia requires establishing automated EDIflows (Electronic Data Interchange transmission), as per automotive standards, withSuppliers. Unless specific agreement,Faurecia requires the following flow:LISA NG ASN reminder – fullEDI1.5.10 S/R Mandatory RulesFaurecia has identified following processes asmandatory: Heat Treatment Fastening Riveting Welding Rework under ControlFor which all S/R characteristics areconsidered as secured only via: Poka Yoke Cp/Cpk Process validated via Assessment Certificates/Validations related to Raw materialFor more details see S/R Mandatory rules FAUC-DSG-3530 in appendix.Please check that you have the most recent update. Property of Faurecia - InternalDocumentationFAU-C-SPG-4030 - Issue 10 – 05/189
f6f3VnPP01. Definition and requirements1.5.11 Containment Controlled Shipment(CCS) / Temporary Quality Wall (TQW)is a demand by Faurecia to a Supplier to putin place an additional inspection process to sortfornon-conformingmaterial,whileimplementing a root-cause problem solvingprocess.These demands will be requested via anofficial letter from Faurecia side.CCS consists of two types or levels ofcontainment: CCS I level is an additional inspection processperformed by the Supplier at the Suppliersfacility separate from the normal productionprocess. CCS II level is conducted by a third party(selected by Faurecia and paid by theSupplier), off the Suppliers facility (at afacility deemed appropriate by Faurecia),and at the Suppliers expense. Faurecia willinform the Supplier, via an official CCS II levelletter, which includes also the request toannounce the special status to theircertification body.SupplierFaureciaIncomingEOLPreventive Q-Wall or formanceFeedback1.5.12 Engineering Change Request (ECR)ManagementThe generic process of an EngineeringChange Request (ECR) is to evaluate feasibility,cost impact and timing. After decision, thechange will be kicked off through PurchaseOrder (PO) and new design revision level. Samples may be required for review andto evaluate potential impact on Faurecia’smanufacturing processes. ECR can occur during both program phaseand series production. After Faurecia written approval, the firstdelivery with “new” parts must be identified For each change a new PPAP submission willbe required. The tool move plan must include therequirements of a production stock ifnecessary to ensure Faurecia’s Productionand Service requirements are not affected.1.5.13 Change Request via PurchasingChange Request (PCR) Supplier must propose any changeinformation (Material, Product, Process andtool changes– transfers are also considered as a change)and must request approval in writing fromPurchasing and all Faurecia receivingfacilities Faurecia Purchasing and all receivingfacilities must approve all changes inadvance, Submission for PPAP approval is mandatoryprior to the shipment of the “new” parts (orfrom new location) unless specifically waived. The change has also to be communicatedto PC&L (Production Control & Logistic) in theplant for feasibility assessment (introductionof new product in Information System,evaluation of all existing stock, update ofSupplier Logistic Agreement, schedule oflast old product’s delivery, organizationand reception of first delivery of newproduct).Please check that you have the most recent update. Property of Faurecia - InternalDocumentationFAU-C-SPG-4030 - Issue 10 – 05/1810
f6f3VnPP01. Definition and requirements1.5.14 Sub-Supplier ChangeIn case of Sub-Supplier changes (product/process change), Supplier is required topresent: Production Preparation Plans; Tool ProgressReports Control plan and Working instruction Sub-Supplier Manufacturing flow chart Planning of readiness (Run at Rate, Processaudits) Parts Submission Warrant (PSW) with relevantPPAP items Purchasing Change Requests (PCR) whenappropriate Validation plan if Faurecia final product isimpacted1.5.15 Supplier Self-CertificationSupplier Self-Certification can be requestedwhen a preliminary evaluation was performedby Faurecia. This request can be related toProcess Audit’s, QMS Audit’s, requalificationPPAP, etc.1.5.16 Cost Recovery PolicySupplier are liable for all costs incurred byFaurecia when the cause is the Suppliersresponsibility. Charge will be based on theQuality Assurance Agreement (QAA) andmight include: Administrative costs Operating costs of protective measures;sorting, destruction of parts Costs incurred in the downstream operationstage or Third Party claims Rejects of finished and/or semi-finishedProducts Retrofit of sub-assemblies or vehicles Machine downtime Staff costs associated Lost production time Transportation costs (Re) packaging & handling costs Travels and extra- trip to customer Claims charged by the customer Additional special costs Costs of an expert and external laboratorytestingPlease check that you have the most recent update. Property of Faurecia - InternalDocumentationFAU-C-SPG-4030 - Issue 10 – 05/1811
f6f3VnPP02. Supplier Management2.1 Vendor Status / ManagementH on HoldA Supplier will be integrated into Panel statuswhen the Supplier complies with Faureciabusiness criteria (financial health, expertise,foot print, quality and ent, innovation capabilities, overallcompany strategy, etc.) and validated viaSupplier Assessment.Once a Supplier has been integrated into thevendor list, Supplier Quality, Cost and Delivery(QCD) performance will be continuouslyreviewedand the business will be given, through sourcingcommittee decision, under followingconditions:Performance Criteria Production Quality (Zero Defect Policy) Program Quality (PPAP) Logistic (MPM) Productivity (Price Index) and cashmanagement (payment terms andconsignment stock)Business Criteria Financial Health Financial Penetration (Faurecia T/O below30%) Competitive BenchmarkNo consultation for new development.Production orders maintained.Not acceptable Supplier.E EliminateTo be eliminated from the vendor list based onan appropriated phase out plan.Supplier which passed a first screening (undermarket screening process) and can receive anRFI/RFQPr ProspectNo award possible under this StatusSupplier which are deleted inSuppliers ExpertiseExpertise le vels define Suppliers ability todevelop and support Faurecia on programs withvarious levels of responsibility.4 expertise levels are defined as following:Expert Co-operates with Faurecia to define thefunctional specifications. Proposes solutions and participates in design. Is responsible for his processes and designs. Manages and designscompletesub-AssembliesDesigner De
4.2 Supplier Quality Key Performance Indicator (KPI) 4.3 Supplier Quality Performance Tools 4.4 Faurecia 7 QualityBasics 4.5 Record storage time 4.6 8D Problem SolvingManagement 4.7 Escalation in case of poor Supplier Performance 4.8 Supplier Development / Monozukuri 05. W
