Week 2: User Experience In SAP S/4HANA Unit 1: SAP Fiori .

Transcription

Week 2: User Experience in SAP S/4HANAUnit 1: SAP Fiori Overview

What is SAP Fiori? 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC2

SAP Fiori OverviewSAP Fiorirole-basedadaptivesimplecoherentdelightfulSAP Fiori Design Guidelines 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC3

SAP Fiori OverviewSAP Fiori PeopleSAP FioriBusiness Technology Reimagine the SAP user experience with SAP Fiori 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC4

Why we recommend SAP Fioriin SAP S/4HANA projects 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC5

SAP Fiori OverviewSAP Fiori in SAP S/4HANA projectsSAP Fiori brings theinnovations of SAP S/4HANAto business users 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC6

SAP Fiori OverviewSAP Fiori in SAP S/4HANA projectsSAP S/4HANAYour trusted path to an Intelligent EnterpriseDigital Age UserExperience 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLICIntelligentAutomationNew BusinessModelsEnd-to-End Analytics& Real-Time Steering7

SAP Fiori OverviewSAP Fiori in SAP S/4HANA projectsSAP Fiori is THEuser interface for SAP S/4HANASAP GUI focus on customizing and some expert use casesS/4HANA innovations are onlydelivered through SAP Fiori 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC8

What is the roadmap ofSAP Fiori? 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC9

SAP Fiori OverviewRoadmap of SAP FioriSAP CoPilotSAPFiori 2.0SAP Fiori2013SAP S/4HANA 15112016SAPFiori 3SAP S/4HANA 1709SAP S/4HANA 1809SAP Business Suite 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLICSAP S/4HANA 1610SAP S/4HANA 180910

What are the myths aroundSAP Fiori? 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC11

SAP Fiori OverviewMyths around SAP FioriVSMyth 1: Complex architectureFact 1: SAP Fiori architecture and adoptionbest practicesMyth 2: High implementation effortsFact 2: SAP Fiori Rapid Activation forSAP S/4HANAMyth 3: Complex security settingsFact 3: Recommendations for buildingcatalogs, groups, and rolesMyth 4: Limited functions and complextroubleshootingFact 4: SAP Fiori launchpad special featuresand content troubleshootingMyth 5: Bad performanceFact 5: SAP Fiori launchpad performanceMyth 6: No tangible innovationsFact 6: SAP CoPilot and its architecture 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC12

Thank you.Contact information:open@sap.com

Follow all of SAPwww.sap.com/contactsap 2019 SAP SE or an SAP affiliate company. All rights reserved.No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission ofSAP SE or an SAP affiliate company.The information contained herein may be changed without prior notice. Some software products marketed by SAP SE and itsdistributors contain proprietary software components of other software vendors. National product specifications may vary.These materials are provided by SAP SE or an SAP affiliate company for informational purposes only, without representation orwarranty of any kind, and SAP or its affiliated companies shall not be liable for errors or omissions with respect to the materials.The only warranties for SAP or SAP affiliate company products and services are those that are set forth in the express warrantystatements accompanying such products and services, if any. Nothing herein should be construed as constituting an additionalwarranty.In particular, SAP SE or its affiliated companies have no obligation to pursue any course of business outlined in this document orany related presentation, or to develop or release any functionality mentioned therein. This document, or any related presentation,and SAP SE’s or its affiliated companies’ strategy and possible future developments, products, and/or platforms, directions, andfunctionality are all subject to change and may be changed by SAP SE or its affiliated companies at any time for any reasonwithout notice. The information in this document is not a commitment, promise, or legal obligation to deliver any material, code, orfunctionality. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differmaterially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, and theyshould not be relied upon in making purchasing decisions.SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registeredtrademarks of SAP SE (or an SAP affiliate company) in Germany and other countries. All other product and service namesmentioned are the trademarks of their respective companies.See www.sap.com/copyright for additional trademark information and notices.

Week 2: User Experience in SAP S/4HANAUnit 2: SAP Fiori Architecture and AdoptionBest Practices

SAP Fiori Architecture and Adoption Best PracticesSAP Fiori landscape deployment optionsBest Practice: Embedded deployment of Fiori Frontend Server (FES)Exceptional alternatives: SAP Fiori Deployment Options and System Landscape RecommendationsSAP S/4HANA CloudSAP Fiori for SAP S/4HANACloud onlyEmbedded FESSAP Fiori for SAP S/4HANAHub FESFLP contentFLP contentFLP contentSAP Fiori UIsSAP Fiori UIsSAP S/4HANAback endSAP S/4HANAback end 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLICSAP Fiori UIsSAP S/4HANAback end2

SAP Fiori Architecture and Adoption Best PracticesSAP Fiori main components and security considerationsBest Practice: Web Dispatcher in DMZ (minimum)InternetSecurity LayerServerNetworkDMZPresentation LayerIntegration LayerWAFSAP S/4HANACustomer IDPWeb DispatcherNetwork EdgeAuthenticationDedicated FESHub FES orCentral FESDedicated BESor EmbeddedFESIntranetCustomer ProxyNote: Internal and external access integration scenarios are generally routedthrough the same network zones and security layers 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLICAccess from internal corporate networkAccess from Internet3

SAP Fiori Architecture and Adoption Best PracticesSAP Fiori desktop deployment optionsBest Practice: Web browserGood Alternative: SAP Business Client Launchpad ConnectionSupported Web browserse.g. Google Chrome, Firefox, MS IE/EdgeSAP Fiori appsSAP GUI for HTMLWeb Dynpro ABAP applications 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLICSAP Business ClientLAUNCHPAD CONNECTIONSAP Fiori appsSAP GUI for WindowsWeb Dynpro ABAP applications4

SAP Fiori Architecture and Adoption Best PracticesSAP Fiori mobile deployment optionsBest Practice: SAP Fiori ClientGood Alternative: SAP Fiori mobile apps (using SAP Cloud Platform Mobile Services)Camera Barcode OfflineVoice RecordingGPSSettingsWeb BrowserSAP Fiori Client3rd PartyPlug-InsLifecycleSecurity ManagementSAP Fiori mobile appMobile Web / Hybrid / Native 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC5

SAP Fiori Architecture and Adoption Best PracticesSAP Fiori activationBest Practice: SAP Fiori rapid content activationGood Alternative: Mass OData activation & ICF activation task listsWithout SAP Fiori rapid content activation:Select relevantSAP Fiori appsImplement selected SAP Fiori scopeExperienceSAP FioriWith SAP Fiori rapid content activation:Rapid SAPFioriactivation 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLICExperienceSAP FioriAdjust SAP Fiorilaunchpad contentfor business roles6

SAP Fiori Architecture and Adoption Best PracticesCreating and assigning launchpad content to usersBest Practice: Create/configuretiles and targetmappings centrallyin technicalcatalogs Reference tilesand targetmappings fromtechnicalcatalogs tobusinesscatalogs Assign businesscatalogs tobusiness rolesContent CreationScope CUSTScope CONFUserCustomTechnical atalogreferrefercopyApp*SAPTechnical (s)BusinessRoleBusinessCatalog(s)referApp* 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLICContent Assignment* SAP Fiori app, GUI Tcode, WDA app, or URL7

SAP Fiori Architecture and Adoption Best PracticesSAP Fiori launchpad tile/link placementBest Practice: Home Page for frequently used entry tiles/links onlyRule of thumb: Limit home page to approximately 20-50 tiles/links for most usersHome PageFind apps via Groups (tabs or menu) 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLICApp FinderFind apps via Fiori search, App Finder search,or Home Page button.8

SAP Fiori Architecture and Adoption Best PracticesSAP Fiori launchpad central featuresBest Practice: Enable SAP Fiori search, notifications, default valuesConsider others: SAP CoPilot (if subscribed), user assistance, contact support, give feedbackSAP Fiori Search 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLICDefault Values9

SAP Fiori Architecture and Adoption Best PracticesSAP Fiori launchpad behaviorsBest Practice: Enable: GUI & WDA "in place"; GUI stateful containerConsider others: Settings option in Shell (towards SAP Fiori 3 future direction)Ex-place modeIn-place modeMultiple tabsMe Area & Notifications disabledSingle tabMe Area & Notifications enabled 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC10

SAP Fiori Architecture and Adoption Best PracticesWhat you learned in this unitBest practices for deploying SAP Fiori in your landscape/network, and on devicesBest practices for activating SAP Fiori and assigning content to usersBest practices for configuring SAP Fiori launchpad features and behaviors 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC11

Thank you.Contact information:open@sap.com

Follow all of SAPwww.sap.com/contactsap 2019 SAP SE or an SAP affiliate company. All rights reserved.No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission ofSAP SE or an SAP affiliate company.The information contained herein may be changed without prior notice. Some software products marketed by SAP SE and itsdistributors contain proprietary software components of other software vendors. National product specifications may vary.These materials are provided by SAP SE or an SAP affiliate company for informational purposes only, without representation orwarranty of any kind, and SAP or its affiliated companies shall not be liable for errors or omissions with respect to the materials.The only warranties for SAP or SAP affiliate company products and services are those that are set forth in the express warrantystatements accompanying such products and services, if any. Nothing herein should be construed as constituting an additionalwarranty.In particular, SAP SE or its affiliated companies have no obligation to pursue any course of business outlined in this document orany related presentation, or to develop or release any functionality mentioned therein. This document, or any related presentation,and SAP SE’s or its affiliated companies’ strategy and possible future developments, products, and/or platforms, directions, andfunctionality are all subject to change and may be changed by SAP SE or its affiliated companies at any time for any reasonwithout notice. The information in this document is not a commitment, promise, or legal obligation to deliver any material, code, orfunctionality. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differmaterially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, and theyshould not be relied upon in making purchasing decisions.SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registeredtrademarks of SAP SE (or an SAP affiliate company) in Germany and other countries. All other product and service namesmentioned are the trademarks of their respective companies.See www.sap.com/copyright for additional trademark information and notices.

Week 2: User Experience in SAP S/4HANAUnit 3: SAP Fiori Rapid Activation for SAP S/4HANA

SAP Fiori Rapid Activation for SAP S/4HANAChanging the implementation experience of SAP FioriPrevious approach:Activation of individual apps leads to high upfront investment to experience SAP FioriSelect relevantSAP Fiori appsImplement selected SAP Fiori scopeExperienceSAP FioriNew approach:Experience SAP Fiori “out-of-the-box” along business rolesRapidSAP FioriactivationExperienceSAP FioriAdjustFLP contentand businessrolesFLP SAP Fiori launchpad 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC2

SAP Fiori Rapid Activation for SAP S/4HANAPrevious approach Based on app selection Leads to “cherry-picking” Translates into low adoption of SAP Fioriapps Requires execution of multiple tasks,generating confusion Results in high implementation effortsoffering minimal benefits 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLICTaskTask List in STC01SAP Gateway – Basic ConfigurationSAP GATEWAY BASIC CONFIGSAP Fiori Launchpad Initial SetupSAP FIORI LAUNCHPAD INIT SETUPCreate Trusted Connection from SAPSystem to SAP GatewaySAP SAP2GATEWAY TRUSTED CONFIGEnable Embedded SearchSAP ESH INITIAL SETUP 000 CLIENTSAP Gateway – Add Back-End SystemSAP GATEWAY ADD SYSTEMSAP Gateway – Maintain System AliasSAP GATEWAY ADD SYSTEM ALIASSAP Gateway – Activate OData ServicesSAP GATEWAY ACTIVATE ODATA SERVSAP Basis – Activate HTTP Services(SICF)SAP BASIS ACTIVATE ICF NODESEnable Embedded Search on Work ClientsSAP ESH INITIAL SETUP WRK CLIENTConfigure Gateway and Fiori in One Server,Same ClientSAP GW FIORI ERP ONE CLNT SETUP3

SAP Fiori Rapid Activation for SAP S/4HANANew approach Focused on embedded deployments* Based on SAP Fiori role selection in orderto activate SAP Fiori for SAP S/4HANAon-premise with reduced time and effort Automated configuration approachfollowing configuration best practices Reduced number of tasks with clearsequencing Test user and role creationTaskTask List in STC011. Embedded AnalyticsSetup**Manual configuration steps described in SAP Notes2289865 and 19728192. Enterprise Search Setup**SAP ESH INITIAL SETUP WRK CLIENT3. Basic Configuration ofSAP Fiori and GatewaySAP GW FIORI ERP ONE CLNT SETUP4. SAP Fiori FoundationConfigurationSAP FIORI FOUNDATION S45. SAP Fiori ContentActivationSAP FIORI CONTENT ACTIVATIONRequired CustomerResourcesTech / Basis Consultant*Following SAP’s Fiori Deployment Options 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC4

SAP Fiori Rapid Activation for SAP S/4HANANew approach to activate and implement SAP Fiori for SAP S/4HANARapid SAP Fiori ActivationTask ListSAP FioriContentActivationTask ListSAP FioriFoundationBasic configurationGenerate genericadministrator andend user rolesActivate apps forselected business rolesCopy & Adjust to Customer SpecificsRolesreadyfor testSAP FioriContentManagerCreate custom catalogsbased on SAP’sbusiness catalogsGenerateCustom RolesGenerate authorizationroles based on SAP Fiorilaunchpad content(front end and back end)SAP Fiori rapid activation is released via SAP Notes.Find out more via the blog Fiori for S/4HANA – New Rapid Content Activation on S/4HANA 1809 & 1709 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC5

SAP Fiori Rapid Activation for SAP S/4HANANew approachSAP Best Practices for SAP S/4HANA (On-Premise)How to easily select SAP Fiori roles Out of the best practices document:Process steps, business roles and apps youhave identified a set of SAP Fiori roles to beused in your implementation project. 1 role can include multiple SAP Fiori apps“No more ‘single-app’ deployments” 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC6

SAP Fiori Rapid Activation for SAP S/4HANADemo: SAP Fiori apps reference library and STC01 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC7

SAP Fiori Rapid Activation for SAP S/4HANAWhat is in the SAP Notes?What Quick-start to experience SAP Fiori inDEV or sandbox environmentPrerequisites SAP S/4HANA release 1709 FPS1(or higher) Embedded deployment Embedded analytics, Enterprise Search Dependent NotesIf you find errors not listed in the Note,create SAP Incident ticket 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC8

SAP Fiori Rapid Activation for SAP S/4HANAWhat is in the SAP Notes?Solution Running the task lists Post-activation steps TestKnown Limitations Additional work or customizing Transportation ICF & ODataSpecial roles – Prerequisites andfollow-up activitiesFurther troubleshooting 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLICIf you find errors not listed in the Note,create SAP Incident ticket9

SAP Fiori Rapid Activation for SAP S/4HANAExpected outcome Reduced implementation effort Higher number of apps can be activated Ability to focus on important project tasks– Application testing and troubleshooting– SAP Fiori extensibility– Definition of SAP Fiori adoption strategy– Branding– Performance 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC10

Thank you.Contact information:open@sap.com

Follow all of SAPwww.sap.com/contactsap 2019 SAP SE or an SAP affiliate company. All rights reserved.No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission ofSAP SE or an SAP affiliate company.The information contained herein may be changed without prior notice. Some software products marketed by SAP SE and itsdistributors contain proprietary software components of other software vendors. National product specifications may vary.These materials are provided by SAP SE or an SAP affiliate company for informational purposes only, without representation orwarranty of any kind, and SAP or its affiliated companies shall not be liable for errors or omissions with respect to the materials.The only warranties for SAP or SAP affiliate company products and services are those that are set forth in the express warrantystatements accompanying such products and services, if any. Nothing herein should be construed as constituting an additionalwarranty.In particular, SAP SE or its affiliated companies have no obligation to pursue any course of business outlined in this document orany related presentation, or to develop or release any functionality mentioned therein. This document, or any related presentation,and SAP SE’s or its affiliated companies’ strategy and possible future developments, products, and/or platforms, directions, andfunctionality are all subject to change and may be changed by SAP SE or its affiliated companies at any time for any reasonwithout notice. The information in this document is not a commitment, promise, or legal obligation to deliver any material, code, orfunctionality. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differmaterially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, and theyshould not be relied upon in making purchasing decisions.SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registeredtrademarks of SAP SE (or an SAP affiliate company) in Germany and other countries. All other product and service namesmentioned are the trademarks of their respective companies.See www.sap.com/copyright for additional trademark information

Best Practice: SAP Fiori Client Good Alternative: SAP Fiori mobile apps (using SAP Cloud Platform Mobile Services) Web Browser SAP Fiori mobile app Mobile Web / Hybrid / Native Push Offline GPS Voice Recording Camera Barcode Calendar Printing Lifecycle Manag