Transcription
bruary2016ComsticeLtdAllRightsReserved
1. reandsoftwareforthesolution.2
lutions.ComsticeWallboardisthereal- eal- ‐timeandnear- ‐real- utions.Therearealimitednumberofreal- l- ‐timedataprovidedcanbeclassifiedas; AgentStateData:Numberofagentsateachstateperqueue ddurations deetc.duringthedaycanbecollectednear- ‐real- dUserLogin3
charttimeaxis.Oncesaved,user- ndrememberedinthenextlogin.4
e- ableView5
seintegrationwith6
tailsoftheincomingcallwhentheyareinTalkingstate;7
dView8
nonefullscreenview.9
binedView- ‐1Figure9:CombinedView- ‐210
- allsansweredandabandoned(RONA)fortheagent.2. reeightlayoutoptions11
s;12
arkBackground13
14
LayoutExamples:LightBackground15
4. s,youcancontrolwhatinformationeachusercanaccess;16
llbackqueuesandagentstatedetails.17
ghAvailabilityandFailoverHA- ce.18
StandardSupportisprovidedona48- rovidedonupto4- oncomeswith1- tDesksfrom 1- ‐713- ‐357- ‐7724.19
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! 3! 2.!Comstice!Wallboard!–!Standard!Edition!! pris