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Air Force Life Cycle Management Center (AFLCMC)Standard ProcessForLogistics Health Assessment (LHA)Process Owner: AFLCMC/LG-LZDate: 21 February 2019Version: 1.9

Version1.0Effective Date21 Mar 20131.116 May 20131.21 July 20131.317 October 20131.41.527 December 201327 July 20151.621 December 20151.713 December 20161.826 February 20181.921 February 2019Record of ChangesSummaryBasic document. Approved by S&P Board on 21Mar 2013.Added/incorporated clarification comments from ENand PK. Approved by S&P Board on 16 May 2013.Incorporated LHA Business Rules Attachment.Updated links.Changed System Metric and Reporting Tool(SMART) to Acquisition Workbench. Updatelanguage to reflect life cycle considerations.LHA Compliance Decision ModelLHA data will now be pulled 2nd business day afterthe due date, time metric clarified, added AFMCCouncil Metric, training now conducted byAFLCMC/LG-LZ, Cost/Schedule category added,AFI 63-101/20-101, AFLCMC Memorandumupdated, LHAs now to be performed twice a yearvice quarterly (March and September), LHABusiness Rules (Attachment 1), and comments arenow required on all questions.Adjusted the LHA Business Rules (Atch 2) to alignwith the changes in the LHA SP.Updated Standard Process to add new LHACompliance and Quality metric approved by S&PBoard and to align Business Rules to updated LHAscoring methodology (Atch 2).Updated Standard Process and Business Rules toreflect the LHA frequency changing from a semiannual assessment to an annual assessment starting inJun 18 and updated LHA metric to reflect LHAcompliance and the top 5 Product Support riskdrivers each LHA cycle.Updated Standard Process to reflect the change inownership organization from AFLCMC/LZIA toAFLCMC/LZSB. Also, change to Figure 2, LHACompliance and Product Support Risk MetricSMART Attributes, for exclusion of Low Risk (InProcess) responses from risk calculation /identification. Eliminated references to WSER.Eliminated references to WSER in Attachment 1,LHA Business Rules. Approved at 21 FEB 2019S&P Board.2

Logistics Health Assessment (LHA) Process1.0Description1.1 The Logistics Health Assessment (LHA) provides the Life Cycle community a standard,tailorable, user friendly tool to report on and ensure long-term sustainment and availabilityconsiderations that can be identified and integrated into early program/system decisionsand re-evaluated throughout the life cycle of the program/system. This assessmentenhances the potential for systems to be fielded and managed with a product supportstructure in place and optimizes the warfighter’s ability to meet mission performancerequirements. The LHA, which contains question sets addressing the 12 IntegratedProduct Support Elements (PSEs), a cost/schedule category focused on product support,and a non-graded demographic question set is incorporated into Acquisition App Store(see Para. 7.1 for details and link) and also accessible via the Program ManagementResource Tool (PMRT) application (listed under Program Management in the AcquisitionApp Store). It covers all program phases from Materiel Solution Analysis (MSA) throughOperations & Support (O&S) (DoDI 5000.02). Additionally, by identifying potentialrisks, the LHA becomes a predictive tool. The Product Support Manager (PSM) ordesignated representative shall ensure all questions, regardless of the response optionselected, have an explanation in the comment/issue section to provide a historical recordand verification of status. Explanations should reference the program/system’sAcquisition Strategy, Statement of Work (SOW)/contract, or other acquisition documents,i.e. Life Cycle Sustainment Plan (LCSP), Systems Engineering Plan (SEP), Test andEvaluation Master Plan (TEMP), etc.1.2 In accordance with AFI 63-101/20-101 and AFLCMC Memorandum identified inparagraph 10.5, all AFLCMC Acquisition Category (ACAT) programs [managed IAWDOD 5000.02] on the Acquisition Master Listing (AML) and Weapon System flyingplatforms in O&S will complete an LHA once per year to capture enterprise complianceand facilitate an enterprise product support health assessment.Depending on individual program requirements, the LHA Rater tool within theAcquisition App Store will support additional out of cycle LHAs to be accomplished ifrequired (i.e., meeting program acquisition milestone/review, etc.). Many programs existthat are not on the AML. Those programs are not required to complete an LHA, but maycomplete one if they so choose to assess the program product support health. LHAs canbe accomplished at every phase of the life cycle. Performing LHAs across all phases ofprograms will enable leadership to have a life cycle (cradle to grave) view of individualsystems and ultimately an enterprise product support view across center programs. Thesystem-level Program Manager (PM) and PSM are the review and approval authorities forindividual LHAs (depending on program set up, PM and PSM may be dual hatted andmay perform both review and approval function) with oversight and guidance from theLogistics Organizational Senior Functional (OSF) in the Program Executive Officer(PEO) Directorate in which the program resides.3

1.3 LHA data will be pulled by AFLCMC/LG-LZ on the 2nd business day following theLHA completion. LHAs shall be completed, reviewed, and approved prior to this datewhen the data pull will take place. See data pull schedule below, Table 1.Table 1. Data Pull ScheduleLHA Due DateAFLCMC/LG-LZ Data Pull30 Jun2nd Business Day in Jul2.0Purpose/Scope2.1 Purpose. The LHA is designed to ensure supportability considerations are addressed andmanaged effectively throughout the entire life cycle of the program/system. The LHAscore and rating is the basis for a program’s Product Support Strategy planning,implementation, execution, and recommendations across all program life cycle phases.The LHA will inform AFLCMC leadership and PEOs/Milestone Decision Authorities(MDAs) of the supportability “health” of a program.2.2 Scope. This standard process applies to AFLCMC and does not replace or supersede anyexisting laws, regulations, directives, policies, or instructions.2.3 The LHA supports strategic planning (mission, vision, and objectives).3.0Potential Entry/Exit Criteria and Inputs/Outputs3.1 Entry Criteria. A program listed on the AML and weapon system flying platforms inO&S will perform an LHA. Once the initial LHA has been performed, this process willcontinue once per year to reflect updates in Product Support status. The required LHAcompletion date is 30 June. Programs may choose to conduct an LHA(s) more often ifthey so choose.3.2 Exit Criteria. Final exit of the LHA process is when the program is no longer on theAML or the weapon system flying platform in O&S is no longer reported in the USAFactive inventory.3.3 Inputs. The program logistician will be the primary functional point of contact for theLHA and performs the assessment (with inputs from other functionals as required).(Reference Table 3, WBS.)3.4 Outputs. A completed, reviewed, and approved LHA. Any participant in the LHA Ratermay run ad hoc reports upon completion of the LHA: 1) Windshield Chart and 2)Detailed Assessment Rating. The Detailed Assessment Rating includes criteria-specifichealth and response details. Note: Health color codes are explained in Attachment 1 –LHA Business rules. Both reports contain the following:3.4.1Entity name, comprised of LHA model, program, and status3.4.2Entity overall health, comprised of color code rating of score4

3.4.34.0PSE names and healthProcess Workflow and Activities4.1 Process Supplier-Inputs-Process-Outputs-Customer (SIPOC), Table 2.Table 2. ramLogisticians,PM,AFLCMC/LGLZ, OtherFunctionalsPrograminformation(AFLCMC, AFSustainmentCenter (AFSC),AF NuclearWarfare Center(AFNWC), etc.),PMRT,Acquisition AppStore,new/revisedpolicyProvides the program lifecycle communities a standard,tailorable, user friendly tool toreport on and ensure long-termsustainment and availabilityconsiderations that can beidentified and integrated intoearly program decisions.LHAdocumented,reviewed &approved inAcquisitionApp StoreHHQ, CenterSeniorLeadershipPEOs, OSFs,PMs, PSMs,AFLCMC/LG-LZ, Processusers OtherFunctionals5

4.2 Process Flowchart. The high level process flowchart below, Figure 1, depicts the LHAprocess.Figure 1. Process Flowchart.6

4.3 Work Breakdown Structure (WBS). The WBS, Table 3, gives the detail for processflowchart activities.Table 3. WBSLvl WBS1222Activity1.0Logistics HealthAssessment (LHA)1.1CompleteComplianceDecision Model(CDM)1.2Perform/SubmitInitial LHA1.3Review LHADescriptionPrograms identified on theAML, kept by Secretary ofthe Air Force for Acquisition(SAF/AQ), and weaponsystem flying platforms inO&S are required tocomplete an LHAPrograms can review theCompliance Decision Model(Waiver Request) (Fig. 4) todetermine if they need tocomplete an LHA or to revalidate existing waiver.Initiation and developmentstage in Acquisition AppStore LHA rater tool:1. Initiate NewAssessment2. Develop NewAssessment3. Prepare to submitNew Assessment4. Submit CompletedAssessment intoworkflow for reviewand approval.Review Stage in LHA Rater:Review submittedassessment via ogramLogistician1 hourProgramLogistician/anyparticipant inLHA Rater15 HoursFunctional leadLogistician/PSM(Depends on siteworkflow roles1 Hourestablished, mayalso be PM orPM-Delegate)7

Lvl WBS Activity221.41.521.621.721.821.95.0LHA Pre-ApprovalBriefApprove LHADescriptionOPRTime(Hours/Days)Brief LHA results to PM,which may include: Score overview withLHA raterWindshield Charts Answer count byresponse type Detailed listingchangesPSM1 HourApprove LHA in LHA Ratervia workflowPM (typical) orPM Delegate orPSM (Dependson workflowroles assigned)1 HourPSM/ProgramLogisticianThrough annualcycle of the LHAdata and as needed.AFLCMC/LGLZ20 DaysAFLCMC S&PBoard2 hoursPSM/ProgramLogistician6 HoursProvide LHA data toapplicable Review inUse LHA data forrequired format (e.g.multiple reviewsProgram SustainmentReview) for applicableWeapon System programs.Utilize roll-up reports out ofAcquisition App Store,investigate for any trendsAnalyze LHA Dataand issues causing redto IdentifyProduct Support ElementsAFLCMCand cost/schedule categoryEnterprise Riskacross the AFLCMCDriversEnterprise. Providefeedback to Logistics OSFsduring OSF Crosstalks.Present LHAAFLCMC Standards &Metric toProcesses (S&P) BoardAFLCMC S&Pmembers review LHABoard Annuallymetrics.LHA update is an AFLCMCPerform LHAProcess Metric, so it must beupdatecollected and reported.Measurement.5.1 Process Results: Measure ACAT programs and weapon system flying platforms in O&Scompleting LHA in Acquisition App Store.8

5.2 Compliance and Product Support Risk Metric. Figure 2 depicts the Specific,Manageable, Actionable, Relevant, Trending (SMART) attributes for the LHACompliance and Product Support Risk metric and Figure 3 depicts the LHA Complianceand Product Support Risk metric that is shown annually to the S&P Board.Figure 2. LHA Compliance and Product Support Risk Metric SMART Attributes9

Figure 3. Compliance and Product Support Risk Metric Shown Annually to S&P BoardLHA 1LHA 2LHA 3Jun xx5.3 Final business rules for the LHA Standard Process and this metric have been approved bythe S&P Board (Attachment 1) as of 26 February 2018.10