Community-Based Prevocational Services - Eleversity

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11/10/2020585-340-2051COMMUNITY-BASEDPREVOCATIONAL SERVICESInnovations in Employment Supports1 Virtual LearningProtocol Be on-time. Late arrivals will not beadmitted.Choose an appropriate place to set upyour webcam (e.g. not laying down or inbed)Keep the camera centered and avoidmoving aroundMinimize background noise and visualdistractionsAvoid sitting in front of a bright, litwindowPlease, only 1 person per deviceMust attend the 2 days as scheduled toreceive credit100% participation is required (chatdiscussions, poll questions, etc.)No cellphones and tablets must be inlandscape view.2Important information from OPWDD OPWDD is open for business! ETP Supervisors areavailable to answer questions and assist you. Requests to bill Intensive and Extended SEMP hours arebeing processed regularly. If an individual is in need ofhours, please submit a request. Please submit any employment and vocational servicequestions you may have .ny.gov31

11/10/2020Important information from OPWDD Please be sensitive to the unique situations and difficultcircumstances of the people you work with.Know who is on your roster and what services couldbenefit them. What can they be working on now? Discovery? Work Readiness?Will they be ready to get back to work if they’ve been furloughedor terminated? Are they maintaining or learning new skills?What services do you need to request now in order to beready to support people returning to work?4Community-BasedPrevocational Services1.Setting the Stage2.Community-BasedPrevocational Services The Basics3.Setting up the Program4.Assessing and TeachingEmployability Skills5.Billing andDocumentation5PART 1:SETTING THE STAGE62

11/10/2020Innovations TrainingsMore information is available on our website at:www.eleversity.orgIntroduction to EmploymentDiscovery: Assessment andPlanningBeyond DiscoveryCommunity-Based PrevocationalServicesJob DevelopmentManagement Skills for SEMPLeadersBasics of Business EngagementHow to Deliver the OPWDD DesignedWork Readiness CurriculumETP 101Effective Job CoachingPathway to Employment7Purpose:To understand the benefits of providingCommunity-Based Prevocational Services andhow to implement a programProcess:Discussion, participation, and applicationToday Payoff:Greater understanding of CommunityPrevocational activities Ideas for implementing your program Clarity regarding the CommunityPrevocational Services Guidelines and documentationrequirements8OPWDD MISSIONWe help people with developmental disabilitieslive richer lives.OPWDD VISIONPeople with developmental disabilities enjoymeaningful relationships with friends, families andothers in their lives, experience personal health andgrowth, live in the home of their choice, and fullyparticipate in their communities.93

11/10/2020My First JobsCredit: Kim Osmani, Yang Tan Institute,Cornell University10My First Jobs1.Take out a sheet of paper.2.Number it from 1-10 (or moreas you go).3.Write down in order everypaid job you have held (on andoff the books).4.Write down how old you werewith your very first job.11My First JobsHow old for firstjob? How/why didyou get your firstjob?When do you feellike you became anadult?When do you feellike you discoveredyour passion?What/whoinfluenced some ofthe changes in jobsthat occurred?If you held morethan one at a time,why?Are you where youthought you’d be at16? 18? Aftercollege?124

11/10/2020What is HowBefore you canmake a careerchoice, you mustlearn aboutyourself and yourinterests,passions,strengths,support needs,and motivationsIdentifying all thedifferent aspectsof different jobsallows you toidentify what thejob entails andhow it matchesyour interestsOnce you havefigured out thetype of job andcareer that willbest fit yourinterest, it is timeto figure out howto go aboutgetting it13CBPV DiscoveryOver Time You will learnthat group membersrespond differently to eachworkplace, situations, and pairings Offer a variety of workplacesallowing individuals to gainconfidence and skills You can customize the experiencesas you learn more about the person Your groups may look different ayear from now14THE Es OFSUCCESSFULDISCOVERY155

11/10/202016What does someone needin order to be successfulin competitiveemployment?17KEY COMPONENTS FOR SUCCESSIN COMPETETIVE EMPLOYMENTDiscovery - Learning all we can about the person Where we do this: CBPV / PTE / ETPDeveloping Good Job Matches- Fitting the individual’s skills andpersonality to the employers needs and culture Where we do this: ETP / SEMPJob Coaching Support - Supporting the individual as they learn newtasks, Supporting the employer and building up natural supports Where we do this: SEMP186

11/10/2020OPWDD Supported EmploymentNumber of Individuals in Competitive Employment 2013-2019*All numbers represent December, except 2019 (September 2019)19CommunityBasedPre-Vocational(Waiver Service)Pathway toEmployment(Waiver Service)Employment TrainingProgram(ETP)(Program)Prepares peoplefor paidemployment ormeaningfulactivitiesCreates avocational planand preparespeople for paidworkProvides an opportunity timelimited paid work experienceafter Discovery and targetedjob developmentSupportedEmployment(SEMP)(Waiver Service)Provides jobcoaching, jobdevelopment andsupport on a job2 years or more1 year1 year or lessOn-GoingDiscovery,community workexperiences,volunteeropportunities andcareer planningDiscovery,community workexperiences, anddevelop avocational goalDiscovery, job development,Intensive SEMP, andInternship/Work opportunityat a community business thatagrees to hire the ploymentUnpaid/Volunteerwork or 14C PaidExperiencesUnpaid/VolunteerExperiences orpaid at minimumwageWages paid by OPWDD atMinimum Wage untilbusiness hiresPaid by business atMinimum Wage orhigherThe Tools in our Toolbox20HOW DOINDIVIDUALS MOVEBETWEEN SERVICES?217

11/10/2020ACCES-VRAdult Career andContinuing EducationServices – VocationalRehabilitationDay Habilitation,Workshops, OtherCommunityPrevocPathway toEmploymentEmploymentTraining Program –ETPIntensiveSupportedEmploymentOPWDD ExtendedSupportedEmployment22Community-Based Prevoc services can happen in between otherservices OR in addition to other servicesPTEIntensiveSEMPCBPVETPExtendedSEMP23PART 2:COMMUNITY-BASEDPREVOCATIONAL SERVICES BASICS248

11/10/2020COMMUNITY BASEDPREVOCATIONAL SERVICESCBPV services provide learning and workexperiences, including volunteer work, where theindividual can develop general, non-job-task-specificstrengths and skills that contribute to employabilityin paid employment in integrated communitysettings.25Require habilitative servicesincluding learning and workexperiences, including volunteerexperiences, where the individualcan develop general, non-job-taskspecific strengths and skills thatcontribute to employability in paidemployment in integratedcommunity settings; AND EITHERWhat are theIndividual’sRequirements forParticipating ve documented and assessedearning capacity of less than 50percent of the current stateminimum wage, federal minimumwage, or prevailing wage; ORBe likely unable to retaincompetitive employment in thecommunity without significantprevocational or job readinessservices due to the nature of hisor her developmental disability.What are theIndividual’sRequirements forParticipating inCommunityPrevocationalServices[Eligibility]?279

11/10/2020COMMUNITY-BASEDPREVOC TRAITSIndividualized, personcentered plan for achievingemployment goalsMix of group and individualactivities is possible28AllowableServices Transporting individuals betweenactivities Assisting an individual with obtainingand participating in Community-BasedPrevocational experiences Developing and negotiating potentialcommunity and employmentexperiences on behalf of the individual Staff travel time to and from allowableCommunity Based Prevocationalservices activities while the staff is beingpaid for work hours by the provider Staff time to attend OPWDDInnovations Training Communicating with family or othermembers of the individual’s circle ofsupport to discuss and address issuesrelated Community Based Prevocationalactivities, and preparing the individualfor prevocational 010

11/10/2020What does this look like at apotential volunteer site?Mary volunteers at an animal shelter Teaching Mary how to clean out the litter boxes Job Task Specific Teaching Mary how to respond to correction Non-Job TaskSpecific Evaluating Mary’s learning style and attitude toward authority Non-Job Task SpecificSpecific tasks may need to be taught, but they are used as atool to teach and evaluate the person’s general employmentskills. The service documentation should reflect this.31What are some Non-Job TaskSpecific ExamplesFollowingdirectionsAttending totasksManagingstressProblemsolvingWorking safelyUnderstandingwork cultureBeing flexibleDevelopingsocial andnaturalsupportsLearning aboutvarious jobrequirementsTravel training32Provides a continuum of services allowing your agencyto serve people regardless of their vocational needsImproves coordination of vocational servicesFills the gap for people who are uncertain about workExposes people to different career opportunitiesIncreases agency revenueWHY IS COMMUNITY-BASED PREVOCIMPORTANT TO THE AGENCY?3311

11/10/2020Engage in new experiencesAssess andbasic work skillsdevelopWHY ISCOMMUNITYPREVOCIMPORTANTTO THEINDIVIDUAL?Identifybarriers and solutionsExploreemployment directionsClarifyvocational goalsDeterminewhen and if competitiveemployment is appropriate34WHO SHOULD PARTICIPATE INCOMMUNITY-BASED PREVOC?Maria is leaving High Schoolsoon and doesn’t know what todo next, and has limitedcommunity experienceHas limited experience in thecommunityHas limited employmentexperienceJohn is moving on from asheltered workshop and isunsure what it takes to becompetitively employedWould like more DiscoveryJulie has only participated inday Hab and would like to trysomething different35How is Community-Based PrevocDifferent from Day Hab?Day HabCBPV Vocational focus Life-skills focus Non-certified setting Certified or non-certified Fully integrated sites May be integrated or not3612

11/10/2020WHERESHOULDCOMMUNITYBASED PREVOCACTIVITIESTAKE PLACE?37WHAT ARE HCBS INTEGRATED SETTINGS?Freedom to move around the settingLocated in the community and afford inclusion with the greatercommunityOffer interaction with the greater community (aside from paid staff)Access to and training on the use of public transportationAccess to tasks and activities comparable to tasks and activities thatpeople without disabilities engage inNot co-located with a public or private institution, or located on thegrounds of a public institution (hospital, nursing facilities, ICF, 3

11/10/2020Unpaid For-Profit WorkExperiences and DOL Regulations The work is not intended to substantially benefit theorganization The work cannot take a position away from a paidemployeeWork experiences do not exceed:Vocational exploration - 5 hours per job experiencedVocational assessment - 90 hours per job experiencedVocational training - 120 hours per job experienced40PART 3:SETTING UP THE PROGRAM41PROGRAM DESIGN OVERVIEWStep 1: Identify the number of participantsStep 2: Project a program schedule based on individualsselectedStep 3: What are the existing opportunitiesStep 4: Assign staff to develop opportunitiesStep 5: Create a master scheduleStep 6: Determine staffing needs4214

11/10/2020PROGRAMMING OPPORTUNITIES10 people:MondayNURSINGHOME – 3Individuals AllDayMary 6 hrs.Joanie 6 hrs.David 6 hrs.5 people – 2 full daysTuesdayNO existingopportunity for:Sue 3 hrs.Ed 3 hrs.Jim 3 hrs.5 people – 3 half daysWednesdayThursdayLIBRARY – 3individuals for 3hoursNO existingopportunity for:Tracy 6 hrs.Allen 6 hrs.Dan 3 hrs.Monica 3 hrs.NO existingopportunity for:Sue 3 hrs.Ed 3 hrs.Jim 3 hrs.Mary 6 hrs.Joanie 6 hrs.David 6 hrs.Sue 3 hrs.Ed 3 hrs.Jim 3 hrs.NO existingopportunity for:FridayNO existingopportunity for:NO existingopportunity for:WORKREADINESSDan 3 hrs.Monica 3 hrs.Dan 3 hrs.Monica 3 hrs.Tracy 6 hrs.Allen 6 hrs.43Staffing CBPVServices Guiding careerexploration Transportation Job coaching duringwork/volunteerexperiences Individualized trainingon employment topics Facilitating grouptraining44STAFFING NEEDSJohn - FTMondayNURSINGHOME – 3Individuals AllDayTuesdayNO existingopportunity for:Sue - PTMary - PTWednesdayLIBRARY – 3individuals for 3hoursBob - PTThursdayFridayNO existingopportunity for:NO existingopportunity for:2-4 staffneeded forfutureopportunity(s)1 staff neededfor futureopportunity1 staffneeded forfutureopportunity1 staff neededfor libraryNO existingopportunity for:NO existingopportunity for:WORKREADINESSNO existingopportunity for:2 staffneeded forfutureopportunity1 staff neededfor futureopportunity1 staff neededfor WorkReadinessclass1 staff neededfor futureopportunity2 staffneeded fornursinghome4515

11/10/2020SCHEDULING SAMPLE46FINISHED SCHEDULEJohn - FTSue - PTMondayTuesdayNURSING HOME– 3 Individuals AllDayNEWS STATION –3 Individuals ½ dayMary 6 hrs.Joanie 6 hrs.David 6 hrs.Mary - PTWednesdayBob - PTThursdayFridayLIBRARY – 3individuals for 3hoursCARDEALERSHIP – 2Individuals All DayNEWS STATION –3 Individuals ½daySue 3 hrs.Ed 3 hrs.Jim 3 hrs.Sue 3 hrs.Ed 3 hrs.Jim 3 hrs.Mary 6 hrs.Joanie 6 hrs.David 6 hrs.Sue 3 hrs.Ed 3 hrs.Jim 3 hrs.Staff:John and SueStaff:JohnStaff:JohnStaff:John and SueStaff:JohnCARDEALERSHIP – 2Individuals All DayNEWS STATION –2 Individuals ½ dayHUB - WORKREADINESS – 2Individuals ½ dayANIMALSHELTER – 2Individuals All DayHUB - WORKREADINESS – 2Individuals ½ dayTracy 6 hrs.Allen 6 hrs.Dan 3 hrs.Monica 3 hrs.Dan 3 hrs.Monica 3 hrs.Tracy 6 hrs.Allen 6 hrs.Staff:Mary and BobStaff:JohnStaff:JohnStaff:Mary and BobDan 3 hrs.Monica 3 hrs.Staff:John47How did we identify these 10 people?How did we determine that 5 of themneeded full days?How do wefill servicegaps?Existing opportunities – you havethem alreadyHow to fill in the blanks – you can findcontacts and staff can bill fordevelopmentASSIGN staff to develop opportunities4816

11/10/2020HOW CBPV FITS INTO ANINDIVIDUAL’S DAILY SCHEDULEMonicaMondayTuesdayPathway toDay HabEmployment9-12pm9-12pmComm Hab1-3pmCommunityPrevoc1-4pmNews StationWednesdayThursdayFridayDay Hab9-12pmComm Hab10-12pmCommunityPrevoc1-4pmWorkReadinessPathway toEmployment1-4pmDay r ofCommerceLocalbusinessjournalBoard ofdirectorsAmerican JobCenter(One Stop)NewspapersOthers?NetworkingResourcesBasics of Business Engagement50Moving Beyond “There are no opportunities in mytown”1.Identify Assetsa.b.2.Individuals in CBPV servicesBusinesses in the communityResearch the community in your areaa.b.c.Perimeter of search (names of the streets)Community organizations, schools, libraries,fire houses, hospitals, stores,manufacturing, parks, etc.Transportation3.Survey interviews4.Sketch street map, Google maps5117

11/10/2020Community Business andOrganization SurveyPurpose of the businessThe businesses history of or knowledge aboutpartnering with community organizations How will the assets and employability skills of theparticipants in CBPV be developed in this business? Assets of the business Does this business need education and training ondisability? Identify possible vocational exposure activities 52WHAT’S AROUND ME?53PART 4:ASSESSING FOR AND TEACHINGEMPLOYABILITY SKILLS5418

11/10/2020Career Exploration ActivitiesCareer InterestAssessmentsVocational SkillClassesVirtualJob reer OptionsOther CareerExposure andSkill LearningOpportunities55O*NET56Community-Based ActivitiesVolunteering forthe Red CrossVolunteering ata communitygardenParticipating inmock interviewsParticipating inbusiness toursVisiting the localOne-Stop forinformation andclassesGroupparticipation inWork ReadinessCurriculum5719

11/10/2020TOOLS FOR DISCOVERYAND TEACHINGEMPLOYABILITY SKILLS58Transferable Skills:Skills that a person has developedwhich can be applied in different jobsor situations Careerdevelopment Integrated Basiclearningskills Thinkingskills Managinginformation Managingresources Systems Personalqualities Interpersonalskills TechnologyTransferable Skills Assessment Checklist59Example 1 THINKING SKILLS: Ability to use ideasand information to make decisions and solveproblems Recognizes that there is a problem and requests assistanceSolves routine problems in daily life (e.g., indicates choicefrom menu of items, dresses for the weather)Solves lesser common problems, such as contactingemergency services (e.g., dial 911)Demonstrates understanding of cause and effect (e.g., hotstove will cause burn, consequences of inappropriateworkplace actionsUses similar skills across a variety of settings (e.g., identifiesbuilding exits in different settings)6020

11/10/2020Example 2 SYSTEMS: Ability to understand how a systemoperates and identify where to obtain information andresources within that systemNavigates the community (e.g., walking, publictransportation) Demonstrates understanding of who to ask for help Uses appropriate health and safety practices Follows daily schedule and routines Adapts to new situations Understands and follows rules 61Active ListeningListening to understandMaintain attentionListening without judgementParaphrase contentAsking questionsSelf-awarenessComprehensionReflect emotionOpen-mindednessCommunicationRespondingRead and respond to body languageBeing empatheticExhibit positive body languageExpress self clearlyOffer clarityMaintain emotionsAct on directivesBeing clear and succinctProvide feedbackUse of gratuitiesAssert thoughtsUnderstanding right timingTone of voice appropriateto person and setting62Hard SkillsTell time – analog and digitalUnderstand how to utilize a calendar/day plannerIdentify tasks to be completedHave contingency plansForward PlanningSoft SkillsUse Outlook CalendarPrioritize tasks in order of importanceBackward planningTime ManagementFeel the passage of time – minutes, hours, weeks, months, yearsEnvision end resultsInitiativePlan B - lvingStrategic thinkingValue planning process – ownershipCritical thinkingDelegation6321

11/10/2020OPWDD WORK READINESSCURRICULUMIncludes table of contents and 6 modulesStarts with defining goals, interests, and dreamsand follows the career journey through successafter starting the jobIncludes many activities, discussion starters,and exercises designed to make the materialfun and memorable64Work Readiness Curriculum ModulesModule 1: My Life, My ChoicesModule 2: Fostering Community InvolvementModule 3: Understanding Employer ExpectationsModule 4: Entering the WorkplaceModule 5: Learning the Job & Managing the First 30 DaysModule 6: Professional Behavior for Long Term Success65Online / Virtual Resourceshttps://careerwise.minnstate.edu/c Career and job exploration tools. Videos ofareers/clusters.htmldifferent careers with identified requirementsand skills. No account needed.https://www.careertrekbc.ca/Career and job exploration tools. Videos ofdifferent careers with identified requirementsand skills. No account needed.https://www.onetonline.org/O*NET OnLine has detailed descriptions of theworld of work for use by job seekers, workforcedevelopment and HR professionals, students,researchers, and more!https://www.16personalities.com/Online assessment to determine the dominantpersonality factors an individual might hold.6622

11/10/2020Online Curriculum Skills to pay the bills The 411 on DisabilityDisclosure Staying Safe at Work A Toolkit of MotivationalSkills67PART 5:BILLING AND DOCUMENTATION68COMMUNITY PREVOCSTANDARDS AND REGSEligibility determinationBilling standards14

Staff time to attend OPWDD Innovations Training Communicating with family or other members of the individual’s circle of support to discuss and address issues related Community Based Prevocational activities, and preparing the individual for prevocational activities 28 29 30