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About Cisco Unified Communications Manager Express (Unified CME)Revised: April 16, 2021Feature SupportDocumentationCisco IOSCompatibilityFor information on Unified CME feature support across platformsand protocols, see Unified CME Platform Protocol CompatibilityMatrix.For information on phone feature support in Unified CME, seePhone Feature Support Guide.See Unified CME product documentation.Other Cisco IOS software releases may inherit Unified CME 14.1To get a list of Cisco IOS software releases that support UnifiedCME 14.1, go to Feature Navigator.DownloadsTo download Unified CME software and phone firmware files, goto the Cisco Software Download site.DDTS InformationTo find the latest Unified CME DDTS information, go to BugToolkit and search by product, for Cisco Unified CommunicationsManager Express (Unified CME).Important Information about Configuring Cisco Unified IP Phone Support When configuring the load command for IP phones such as the Cisco Unified IP Phone 7906G,7911G, 7941G, 7941GE, 7961G, 7961GE, 7970G, and 7971G, configure only the filenames thatare marked with an asterisk (*) in the table below. Only SCCP phones can be configured as agent phones for Unified CCX 5.0 in Unified CME 4.2and later versions. The Cisco VG224 Analog Phone Gateway and analog and SIP phones aresupported as usual in Unified CME, however, not as Unified CCX agent phones. When upgrading phone load version, first upgrade phone load 8.0.4 to 8.0.5 followed by phoneload 8.0.5 to 8.1.1. Once your phone load version is upgraded to 8.1.1 you should upgrade it toversion 8.1.2.Cisco Unified IP Phone Support*Cisco Systems, Inc.1www.cisco.com
Obtain Documentation and Submit a Service RequestDevice TypeSCCP Firmware FilenameSIP Firmware FilenameCommentsCisco ATA loadsSupport Introducedfrom Unified CME 12.5Release.Cisco ATA-190--ATA190.1-2-1(004)Cisco ATA-186ATA030203SCCP051201A.zup--Cisco ATA-187--9.2.2Cisco ATA-188ATA030203SCCP051201A.zup--Cisco VG20215.2(1)T--Cisco VG20415.2(1)T--Cisco VG224----Cisco VG310Cisco IOS XE Fuji 16.9.1--Cisco VG320Cisco IOS XE Fuji 16.9.1--Cisco VG350Cisco IPCommunicatorCisco IOS XE Fuji dsCisco Unified 0-2.zzSIP3951.8-1-4a.loadsSIP3951.8-1-4a.zzCisco Unified 1-0.loadsCisco Unified nCisco Unified IPPhone P6945.9-2-1-0.bin4.sgnSIP6945.9-2-1-0.loadsCisco Unified IPPhone 39052
Obtain Documentation and Submit a Service RequestCisco Unified IP Phone Support*Device TypeSCCP Firmware xx.12-0-1-11.sbnsip78xx.12-0-1-11.loadsCisco Unified IPPhone 7811Cisco Unified IPPhone 7821Cisco IPConferencePhone 7832Cisco Unified IPPhone 7841Cisco Unified IPPhone 7861Cisco Unified IPPhone 7902Cisco Unified IPPhone 7905SIP Firmware CP07040A.sbin(signedCP7905080002SCCP070409A.zup ( unsigned )--CP7905080001SIP060412A.zup (unsigned)3CommentsSupported from UnifiedCME 12.3 (Cisco IOSXE Fuji 16.9.1)
Obtain Documentation and Submit a Service RequestCisco Unified IP Phone Support*Device TypeSCCP Firmware FilenameSIP Firmware FilenameCisco Unified IPPhone 7906 Cisco Unified IPPhone 7910Cisco Unified IPPhone 7912Cisco Unified IPPhone ExpansionModule 7914Cisco Unified IPPhone ExpansionModule 7915Cisco Unified IPPhone ExpansionModule 7916Cisco UnifiedWireless IP Phone7920, 7921 and7925Cisco UnifiedWireless IP Phone7926P00405000700.sbn ( signed )P00405000700.bin (unsigned 4.sbn--See software download site forlatest firmware nts
Obtain Documentation and Submit a Service RequestCisco Unified IP Phone Support*Device TypeSCCP Firmware FilenameSIP Firmware FilenameCisco Unified IPPhone t.loads--Cisco Unified IPConferenceStation 7936 and7937Cisco Unified IPPhone 7940 and7960See software download site forlatest firmware 12-00.sbnP0S3-8-12-00.loads*P0S3-8-12-00.sb2Cisco Unified IPPhone 7941Gand sCisco Unified IPPhone 7942Gand nterm45.default.loadsterm65.default.loadsCisco Unified IPPhone 7945Gand 7965G5Comments
Obtain Documentation and Submit a Service RequestCisco Unified IP Phone Support*Device TypeSCCP Firmware FilenameSIP Firmware FilenameCisco Unified IPPhone 7961Gand t.loadsSee software download site forlatest firmware --Cisco Unified IPPhone 7970Gand 7971GCisco Unified IPPhone 7975GCisco Unified IPPhone 7985GCisco Unified IPPhone 8811Cisco Unified IPPhone ents
Obtain Documentation and Submit a Service RequestCisco Unified IP Phone Support*Device TypeSCCP Firmware FilenameSIP Firmware FilenameCisco Unified IPPhone 5 65.BEV-01-006.sbnkern8845 65.12-0-1-11.sbnrootfs8845 65.12-0-1-11.sbnsb28845 65.BEV-01-015.sbnsip8845 65.12-0-1-11.loadsvc48845 etfirmware.xmlCisco Creek Patch.ptcCisco IPConferencePhone 8832Cisco Unified IPPhone 8841--Cisco Unified IPPhone 8845Cisco Unified IPPhone 8851--7CommentsSupported from UnifiedCME 12.3 (Cisco IOSXE Fuji 16.9.1)Supports the KEMModuleCP-8800-Audio fromUnified CME 12.5Release.
Obtain Documentation and Submit a Service RequestCisco Unified IP Phone Support*Device TypeSCCP Firmware FilenameSIP Firmware FilenameCommentsCisco Unified IPPhone 8851NR--Supports the KEMModuleCP-8800-Audio fromUnified CME 12.5Release.Cisco Unified IPPhone .xmlCisco Creek are.xmlCisco Creek Patch.ptcfbi8845 65.BEV-01-006.sbnkern8845 65.12-1-1-12.sbnrootfs8845 65.12-1-1-12.sbnsb28845 65.BEV-01-015.sbnsip8845 65.12-1-1-12.loadsvc48845 65.12-1-1-12.sbnciscoheadsetfirmware.xmlCisco Creek Patch.ptcCisco Unified IPPhone 88658Supports the KEMModuleCP-8800-Audio fromUnified CME 12.5Release.Supports KEM ModuleCP-8800-Video fromUnified CME 12.5Release.
Obtain Documentation and Submit a Service RequestCisco Unified IP Phone Support*Device TypeSCCP Firmware FilenameSIP Firmware FilenameCisco Unified -2-2-0.loadsCisco Unified IPPhone 8961--Cisco Unified IPPhone 9951--Cisco Unified IPPhone 9971--Cisco oadsskern9971.022809R2-9-2-2SR19.sebn10.1(2.41)KEM oadsSIP8961.9-2-3-27.loadsFor 8851/8851NR/8861/8865support of KEM, refer the firmwareinformation provided against therespective device type.9CommentsSidecar for 88XX, 99xxphone types
Obtain Documentation and Submit a Service RequestCisco Unified IP Phone Support*Device TypeSCCP Firmware FilenameSIP Firmware FilenameCommentsCisco UnifiedCisco Unified Video Advantage 1.0(2), 2.0 and higher supported with Cisco Unified IP Phone 7931,Video Advantage794X, 796X, and 797X, and Cisco IP Communicator.* The firmware information provided in the table specifies the minimum recommended version supported for the release.Later verisons are also supported, unless otherwise specified.** For more information on KEM Module Support on Unified CME, see KEM Support for Cisco Unified SIP IP Phones.Supported Platforms and Memory Specifications: SCCP IP rmTotal IPSCCP IPTotal VirtualDRAMPhones1PhonesPorts (dns)Cisco ISR432150502004 GBRecommendedFlashMemory4 GBCisco ISR43311001004004 GB4 GBCisco 4321ApplianceMode2002003004 GB4 GBCisco ISR43512502506004 GB4 GBCisco ISR44313503509004 GB8 GBCisco ISR445145045012004 GB8 GBCisco ISR446145045012004 GB8 GB* These memory recommendations and maximum numbers of IP phones are for common Unified CMEconfigurations only. Systems with large numbers of phones and complex configurations may not work onall platforms and can require additional memory or a higher performance platform.1. Total number of connected IP phones cannot exceed Maximum Total listed including SCCP and SIPphones on the same router.Supported Platforms and Memory Specifications: SIP IP Phones*CiscoMaximumMaximum SIPMaximumPlatformTotal IPIP PhonesTotal VirtualPhones1Ports (dns)10RecommendedDRAMRecommendedFlash Memory
Obtain Documentation and Submit a Service RequestCisco ISR11005050200DefaultDefaultCisco ISR432150502004 GB4 GBCisco ISR43311001004004 GB4 GBCisco 4321ApplianceMode2002003004 GB4 GBCisco ISR43512502506004 GB4 GBCisco ISR44313503509004 GB8 GBCisco ISR445145045012004 GB8 GBCisco ISR446145045012004 GB8 GBCisco CSR1000V47547512004 GB8 GBCiscoCatalyst8000V47547512004 GB8 GB* These memory recommendations and maximum numbers of IP phones are for common Unified CMEconfigurations only. Systems with large numbers of phones and complex configurations may not work on allplatforms and can require additional memory or a higher performance platform.1. Total number of connected IP phones cannot exceed Maximum Total listed including SCCP and SIP phoneson the same router.Compatible Voice ProductsProduct NameCisco Unified CommunicationsManagerVersion--CommentsSee the Cisco Unified CommunicationsManager compatibility information.Cisco Unity Connection--See Unity Connection System RequirementsDocument.Cisco Unity Express--See the Cisco Unity Express Compatibilitymatrix.11
Obtain Documentation and Submit a Service RequestCisco VG224, VG310, VG320,VG350Cisco IOSRelease12.4(9)T or12.4(11)T (forVG224)Verified with SCCP analog ports.Cisco IOS XEFuji 16.9.1Release (forVG310,VG320,VG350)Obtain Documentation and Submit a Service RequestFor information on obtaining documentation, using the Cisco Bug Search Tool (BST), submitting a service request, andgathering additional information, seeNew in Cisco Product Documentation.To receive new and revised Cisco technical content directly to your desktop, you can subscribe to theNew inCisco Product Documentation RSS feed. The RSS feeds are a free service.Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and othercountries. To view a list of Cisco trademarks, go to this URL: www.cisco.com/go/trademarks. Third-party trademarksmentioned are the property of their respective owners. The use of the word partner does not imply a partnershiprelationship between Cisco and any other company. (1721R)Copyright 2021, Cisco Systems, Inc.All rights reserved. Printed in USA.12
CME 14.1, go to Feature Navigator. Downloads To download Unified CME software and phone firmware files, go to the Cisco Software Download site. DDTS Infor-mation To find the latest Unified CME DDTS information, go to Bug Toolkit and search by product, for Cisco Unified Communications Manager Express (Unified CME).
