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Consultant Liaison Program (CLP) GuideStay informed on the latest cloud communications strategies and solutions—to expand your revenuepotential by helping your clients to create better business outcomes.Together, We’re StrongerJoin the Vonage Business Consultant Liaison Program (CLP) to help your Enterprise clients build innovative tools for enhanced internalcollaboration and productivity for employees, as well as deepen engagement with their own customers.Gain a Competitive EdgeGrow and enhance the options and valuebrought to your clients.Expand Your KnowledgeAccess the educational and training resourcesyou need, when you need them, such as usecases, solution briefs, white papers, podcasts,briefings, etc.Bring New Options to Your ClientsLearn how Vonage’s business cloud communicationsproducts and services best meet the needs ofyour clients.Tap into Our CommunityMeet a cross-functional array of Vonage leaderswhen you join us at company and industrynetworking and educational events.Why Partner with Us?Market OpportunityThe cloud communications industry wasprojected to climb to 28 billion in 2018.We’ll help you ride the wave as theindustry continues to grow.Deep ExpertiseWhen you work with cloud innovators, you’llbenefit from our experience in cloud, since2001, along with our major brand recognition.1Broad PortfolioOur robust suite of cloud communications productsand services is constantly evolving. Vonage can helpyou meet your clients’ needs for communicationsapplications, such as unified communications andcontact center solutions, as well as help them createmore meaningful interactions with their own customersthrough programmable communications.Outstanding SupportFor training and ongoing support, customers workwith a dedicated service team.
CONSULTANT LIAISON PROGRAM GUIDEVonage Provides Businesses Toolsfor Frictionless Communicationswith Their Customers AcrossAny Channel or DeviceLIVE CHATSOCIAL MEDIAPHONEMOBILE APPSIN-STOREWEBSITECUSTOMERVIDEOUnified CommunicationsVonage UC Solutions enable intelligent interactions between businesses and their employees.Contact CentersImprove caller experiences and outcomeswith professional contact center services.ConferencingEnhance team interactions with better voice,video, and web solutions.IntegrationsMobilityWork on the go and use your business phonefeatures from your smartphone. Transition seamlesslyfrom the desktop app to the mobile app, withoutmissing a beat.SIP TrunkingConnect your legacy phone system to the VonageCloud with SIP trunking.Optimize using our integrated communicationswith top business applications and productivitytools such as CRM.Companies Reinventing Their Communications Trust Vonage2
CONSULTANT LIAISON PROGRAM GUIDEWe Offer:Quality of ServiceInnovationOur best-in-class technology, expertise andbackbone is paving the way for better qualityof service for businesses that use data-heavyapplications. We apply SmartWAN, whichoptimizes your client’s network to ensure themost important calls, videos and data havededicated bandwidth and high availability.Through our constant innovation aroundmobility, collaboration, and applicationintegration, we’re pushing the boundariesof what business communication can be.Orange Glove ServiceWhether you call, chat, visit us online, or email,we deliver IT support, service, and installation thatmakes “white glove” look spotty from day one.Ease of Use and DeploymentOur business communications solutions are easyto set up, intuitive to use, and simple to upgrade.One Vonage Platform Enables Us to Deliver Multiple Types of ProductsPackaged AppsConfigurableAPI ApplicationsMicroservice APIsPBX Contact CenterCloud IntegrationsTwo-Factor AuthenticationSplit RecordingVoice, Messaging, VideoVonage integrates with the most widely used cloud-based applications to optimize any workplace. This brings Vonage technology intothe apps your clients may already use like Salesforce.com and G Suite — keeping their teams working efficiently on one platform.See how seamless integration can increase your clients productivity. A few examples of how we can help in:3 Starting a new office: Small or global, our cloud solutions help you future-proof your clients business with cost-effective Upgrading a business phone system: With Vonage, automatic system enhancements happen virtually. Get a feature-rich Reducing communication costs: Customize by extension to pay for the add-on premium features clients need. Scale Moving communications to the cloud: Maximize your clients uptime. Manage their system remotely. Get a business VoIPsolution that will boost efficiencies and save money. Connecting virtual teams & offices: Vonage provides all the mobility, team messaging, and collaboration tools needed to Launching a contact center: Businesses can engage customers and callers with precision. They can connect multiple sites,build and manage a contact center that will help boost sales and customer service. And, More.setup, easy scaling, and support to help you succeed.business phone system that does more, better.quickly and easily, save on infrastructure with virtual service, and more.connect disparate workforces, regardless of location.
CONSULTANT LIAISON PROGRAM GUIDEThe Future of Communications is Now:Let Us Help You Bring this Future to Your ClientsIndustry-Transforming, Breakthrough onage acquiresTokBox, adding videoto its existing strengthin voice, SMS and IPmessaging.Send notifications,customer servicemessages and essentialcustomer informationvia WhatsApp Businessintegration with NexmoContact CenterSolutionsVonageFlow, anAll-in-One WorkstreamCollaboration Solution.Launch of CX Cloud:Advanced ContactCenter Solution. CXEnablement Suite: Nexmopowered contact centerenablement capabilitiesQoSExpansion of awardwinning SmartWANsolution to VonageBusiness CloudCLP Benefits & Resources:The Vonage Business CLP is built to support your consulting practice needs.Education: Access information for continuededucation and knowledge Dedicated Learning PortalPodcastsWebinarsEmail UpdatesSales Engagement: Dedicated sales support team Sales BriefsBid SupportTarget Account PlanningDedicated Account TeamMarketing: Access to Vonage branded materialsand resources Customer Use CasesCapability FlyersWhitepapersVIP EventsSupport: Access to the Vonage support team Private web briefingPersonalize Informational meetingsCLP Manager/LiaisonPartner ReferralsResources to Get Started Vonage.com CLP Consultant Learning Portal Existing Consultants: http://www.clpcentral.com/portal/4056 Join the Vonage CLP: https://www.surveymonkey.com/r/VonageReg Vonage Business Resources: https://www.vonage.com/business/resources/?icmp BMM D resources4
CONSULTANT LIAISON PROGRAM GUIDEYour CLP Support Team:CLP Liaison:Vonage Enterprise Marketing:Michael (Mick) SawkaCLP Central Managing Partner302.278.7641msawka@clpcentral.comVonage Enterprise Sales Leadership:Jeff MoteChicago, IL 312.860.1136jeff.mote@vonage.comStacie comDawn Tryba262.672.7953dawn.tryba@vonage.comVonage Enterprise Sales Team:Michael AlexanderDavid AtkinsonJoe ColbySean DublinAndrew “Drew” PiechScott PreizlerJeff SavageAqeel ShahidSumi ShethGreg TanisSeattle, WA 206.931.3846michael.alexander@vonage.comAtlanta, GA 906.972.0673joe.colby@vonage.comChicago, IL 630.373.8432drew.piech@vonage.comScottsdale, AZ 480.385.7050jeff.savage@vonage.comHouston, TX 832.260.4727sumi.sheth@vonage.comPatrick WieserIndianapolis, IN 219.746.9815patrick.wieser@vonage.com 2019 VONAGE CLP GUIDE01195S. Cal, CA 818.294.7443david.atkinson@vonage.comS. Cal, CA 650.996.2905sean.dublin@vonage.comN. Cal, CA 415.580.3155scott.preizler@vonage.comScottsdale, AZ 480.289.7424aqeel.shahid@vonage.comAustin, TX 512.212.1745greg.tanis@vonage.com
from the desktop app to the mobile app, without missing a beat. SIP Trunking Connect your legacy phone system to the Vonage Cloud with SIP trunking. LIVE CH AT CUSTOMER PHONE WEBSIT E MOBILE APPS SOCIAL MEDIA IN-STORE VIDEO
