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OfficeSuite THE EASIEST TO USE PHONE SYSTEM

Broadview Networks – The Trusted Business Technology LeaderLEADING THE WAY IN INNOVATIONBroadview Networks is enabling organizations like yours to embrace the shift tocloud-based solutions with the experience, support, and knowledge to make thetransition seamless.BROADVIEW AT A GLANCEBroadview Networks’ all-encompassing approach allows companies to concentrate onrunning their business, not their IT environment or communications infrastructure.Every day, nearly 100,000 business professionals nationwide rely on our award-winningcloud-based phone system called OfficeSuite .Founded in 1996More than 350 million in annual revenue75% OF COMPANIES WILL BE USINGENTERPRISE-CLASS CLOUD-COMPUTINGSOLUTIONS WITHIN FIVE YEARS.IDG Research Services and CIO Custom Solutions Group“Enterprise-Grade Cloud Computing Adoption”56th largest privately held company in NY*More than 35,000 business customersApproximately 1,000 employees and associatesPatented cloud-based phone system*As published by Crain’s New York Business 11/12Headquarters, Rye Brook, NYOperations Center, King of Prussia, PATHE BROADVIEW DIFFERENCEBroadview is unlike other providers. We seamlessly blend next-generationtechnologies—including cloud-based solutions that do not require any capitalinvestment—with traditional facilities-based services to enhance productivitywithout sacrificing quality or performance.Complete IT solutions portfolio100% focus on businessesNo CapEx business solutionsAward-winning customer serviceOperational support and billing excellenceDedicated project managers

OfficeSuite: The Easiest To Use Phone System*UPGRADE YOUR BUSINESS TO THE CLOUDOfficeSuite is the only phone system of its kind because it is the easiestone to use and includes everything you need.Since OfficeSuite is in the cloud, you get everything you need, including easy-to-usephones, powerful features, system and hardware maintenance, and reliable, unlimited†phone service—all for a low monthly fee and with none of the hassles. There is noequipment to buy and no long-term maintenance contracts to sign. OfficeSuite is theeasiest-to-use phone system because we designed everything with your employees inmind—set up a new user in minutes, make system changes in seconds and instantlyreduce help desk inquiries. UNLIMITED† LOCAL ANDLONG DISTANCE CALLSPHONE SYSTEMWITH FEATURES INTEGRATED CALLCENTER TOOLS (ACD)UPDATES MADEEASILY ONLINESECURE MULTI-SITEDATA NETWORKINGHIGH-SPEED INTERNET ACCESSNo capital for new equipmentNo maintenance contractsNo additional IT resourcesNo CapEx*Based on the responses of business people participating in demonstrations of theOfficeSuite service. For details, contact your Broadview Networks representative.† For details, see proposal.

OfficeSuite is Easy for EveryoneEASY FOR YOUR EMPLOYEESLots of customizable buttonsGet calls and messages everywhereExtends to any phone, even home and cellControl their own preferences (with your permission)YOUR ADMINISTRATORSBROADVIEWEASYAT A FORGLANCE3 mouse clicks to make updatesUsers self-manage their own preferencesBasic and advanced features includedScales without a forkliftNative support for multiple offices/remote usersEASY TO BUYHow many phones, lines and what options?No IT or special degree requiredNo CapEx, maintenance contracts or hidden feesEngineers available for special needsEASY DELIVERYOver Broadview-provided MPLS with QoSOver Broadview-provided Internet AccessOver your own Internet accessEASY TO INSTALLPlug and play phonesProfessional or self-installedPre-configured for your companyOnline training and supportEASY TO MAINTAINPoint and click changesSupport yourself, no special IT needsScales and adapts to your evolving business

OfficeSuite Solves Your Everyday ChallengesOfficeSuite helps you improve operational efficiency, avoid disasters, enhance employeemobility, and link multiple locations—all while lowering your costs.Complete Solution with NO Capital RequiredNo CapExOfficeSuite is an enterprise-grade system that runs on your existingnetwork and has a low, predictable monthly expense—OfficeSuite requires NO capital investment, NO costly maintenance contracts,and NO additional IT resources.Make Sure Calls Get to the Right Place Every TimeOfficeSuite comes with unlimited auto attendants and call routing options so that all incoming calls reach the correct person every time.Administer Changes Simply and EasilyChange features online 24/7—takes only 10 seconds and 3 clicks. Set upa new user without having to call your phone vendor or pay move, addor change fees.“The whole OfficeSuite experience wasvery easy. Broadview offered me training,but I had the entire system set up beforetraining—it is that easy to use!”– Dara Masi, American Dental Offices, PLLCAny Phone Becomes YOUR PhoneTurn any phone on the system into your own, whether it is a desk phone,a mobile phone, or even a laptop. Enter your extension and password,and that phone is now yours.Avoid Costly DisastersMaintain connections with your customers, employees and partners inthe event of a crisis and protect your business from major revenue loss.Make All Locations Feel Like OneGet one integrated system for all your locations. Make universal changeswith a centralized administration website.Make and Receive Calls AnywhereOfficeSuite works on laptops, smartphones and tablets, so you can access and use the system from anywhere there is an Internet connection.Get Voicemail DeliveredDecide how you want to receive and manage your voicemails—get yourvoicemail sent to almost any device and under your control.Phones and Maintenance IncludedUnlike other systems, OfficeSuite includes high-quality, easy-to-useMitel phones, system upgrades and hardware maintenance.Learn how the largest private dental practice in the NewYork City/Long Island metro area saves time and moneywith OfficeSuite .Scan with your QR scanner app on your smartphone or tablet to access.The Last Phone System You Will Ever NeedOfficeSuite is future proof. You continually get access to new featuresand the latest phones and accessories without new capital.

High-quality Phones and AccessoriesOfficeSuite includes easy-to-use Mitel phones and powerfulaccessories that meet the needs of all your employees.EASY-TO-USE PHONESColor Touch Screen LCD PhoneBacklit LCD 48-Key PhoneBacklit LCD 24-Key PhoneLCD 16-Key Phone The ultimate productivity tool forany executive or manager The perfect phone for a widerange of staff The phone of choice for themajority of your staff Perfectly suited for multiple usergroups Bright, easy-to-read 7-inch colorLCD touch screen Self-labeling backlit LCD screenimmediately updates the 48programmable keys Self-labeling backlit LCD screeninstantly changes the 24programmable keys Completely customizable anddesigned for flexibility and easeof use Completely customizable anddesigned for flexible, fast access toenterprise-class features Get powerful features right atyour fingertips One-touch access to powerfulapplications 48 self-labeling keys for one-touchaccess to powerful applicationsAll OfficeSuite LCD Phones offer: 3 soft keys 8 function keys for instant feature access Self-labeling keys Park and page Built-in intercom Hands-free speakerphone Integrated Ethernet switch Voicemail indicator lightAdvanced Capabilities:OfficeSuite is compatible withexisting systems, such as: Fax machines Entry control systems Overhead paging systems Gigabit Ethernet is available

POWERFUL ACCESSORIESSlim PhoneSoftphone The ideal phone for small spaces Instant mobility and conveniencefrom any PC or laptop Cost-effective entry-level displayphone A fully programmable phone forany location Turn any Internet-connected PCinto a fully functional phone Functions just like your deskphone and is integrated into yourOfficeSuite systemWireless DECT HeadsetWireless DECT Handset Extend OfficeSuite phone functionality forhands-free comfort and flexibility Extend OfficeSuite phone functionality, evenin dense work environmentsIP Conferencing Unit Exceptional voice qualityand clarity Focuses the mic on the leadspeaker Eliminates background noiseand side conversationsProgrammableKey Modules (Sidecar)PoE (Power over Ethernet)Switches from Cisco Improve the productivity andprocessing of calls Put phones anywhere, even placeswhere you don’t have an electricaloutlet Monitor and manage multiplelines beyond the phone’soriginal capacity. Add up to 96extra buttons! Ideal for receptionists andadministrative assistants Easy to use and manage – connectyour business quickly and easily A variety of switches are available,ranging from 8 Port PoE Switches to48 Port PoE SwitchesOfficeSuite Works Anytime, Anywhere, and on Any Device Get calls and voicemail messages in real time on remote devices, including messages onyour smartphone and tablet, with our Android and iPhone apps Make updates and changes to the system from anywhere using the mobile-optimizedOfficeSuite customer website Not near your office phone? No problem—you can get voicemail messages emailed to youas attachments

All the Features You Need, Now and in the FutureADVANCED FEATURES IMPROVE EMPLOYEE PRODUCTIVITY AND CUSTOMER SATISFACTIONAvoid technology obsolescence! OfficeSuite is future proof, so you continually get access to new functionalities and thelatest phones and accessories without having to spend precious capital. Our engineers are constantly updating the system,and as new features become available, they are automatically implemented at no cost to you.Hot DeskingMake and receive calls and usefeatures from any phoneAuto AttendantGet virtually unlimited autoattendants at no extra cost so thatcallers can self-select from a menuVoicemailCall CoverageDirect incoming calls to anyphone and change locationsanytime onlineCall Center ToolsOptimize customer conversationsand improve employee productivity by monitoring, evaluating andrecording incoming callsMobile TwinningGet notifications and messages fromany phone, online or in e-mailHave all incoming calls ringyour desk and mobile phonesimultaneously so you nevermiss a callBuilt-in IntercomMobile ReadyPage co-workers, even acrossmultiple sites, for fast, hands-freecommunicationMake updates and changesright from your tablet orsmartphone