Microsoft 365 Training And Certifications - NetCom Learning

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Microsoft 365 trainingand certifications

Table ofcontentsMicrosoft 365This guide has beencreated to providetraining andcertification optionsto achieve personalsuccess.How to use this deckCertificationsMicrosoft 365 CertificationsFundamentalsDeveloper AssociateEnterprise Administrator ExpertTeams Voice Engineer ExpertMessaging Administrator AssociateModern Desktop Administrator AssociateSecurity Administrator AssociateTeams Administrator AssociateTeams Support Engineer Specialty

Welcome toMicrosoft 365training andcertificationsOur approach to learningis to develop an inclusiveenvironment for everystage in an individual’scareer.How to use this deckCertification portfolioAvailable certifications and associated exams in portfolio.Certification overviewIdentify the right candidate profile with the recommended skills,knowledge, and experience.Certification journeyRecommended steps to earn a certification, including preparationresources and opportunities for continued learning.Certification learning pathRecommended training content to preparefor certification exams, including self-paced training and MicrosoftOfficial Courseware (MOC) delivered by Learning Partners.

Microsoft 365certificationsRole-basedExpand your technical skill setFundamentalsMaster the basics Associate Microsoft 365 Modern Desktop Administrator(MD-100, MD-101) Microsoft 365 Messaging Administrator(MS-203) Microsoft 365 Security Administrator(MS-500) Microsoft 365 Developer(MS-600) Microsoft 365 Teams Administrator(MS-700) Expert Microsoft 365 Enterprise Administrator(MS-100, MS-101) Microsoft 365 Teams Voice Engineer(MS-720) Specialty Microsoft 365 Teams Support Engineer(MS-740) Microsoft 365 Fundamentals(MS-900)

Overview of Microsoft 365 Certified:Get started atM365Certs FundamentalsFundamentalsWho is thiscertification for?This certification is designed for IT professionalswho aspire to deploy and manage cloud services intheir organization, or who are simply looking toacquire foundational knowledge on cloudfundamentals. This includes the considerations andbenefits of adopting cloud services in general andthe Software as a Service (SaaS) cloud modelspecifically, with a general focus on Microsoft 365cloud service offerings.Exam detailsCertificationMS-900:Microsoft 365 FundamentalsPass certification exam MS-900to earn this certificationSkills measured: Describe cloud concepts Describe core Microsoft 365 services and concepts Explain security, compliance, privacy, and trust inMicrosoft 365 Describe Microsoft 365 pricing and supportKnowledge and experience:Prove that you understand cloud concepts; coreMicrosoft 365 services and concepts; security,compliance, privacy, and trust in Microsoft 365; andMicrosoft 365 pricing and support.Microsoft 365 Certified:FundamentalsDemonstrate that you understandthe options available in Microsoft 365and the benefits of adopting cloudservices, the Software as a Service(SaaS) cloud model and implementingMicrosoft 365 cloud service.

The journey to Microsoft 365 Certified:Get started atM365Certs FundamentalsFundamentalsStart hereDecide if this is the rightcertification for youThis certification is a good fit if: You’re a business user,administrator, or ITprofessional.OR You want to understand thecapabilities of Microsoft 365 andhow to build basic solutions,deploy cloud services in yourorganization, or are simplylooking to acquire foundationallevel knowledge on theconsiderations and benefitsof adopting cloud services ingeneral and the software asa service (SaaS) cloudmodel specifically.Not right for you?Browse all Microsoft 365certificationsUpskill with recommended trainingSkills outline guideSelf-pacedonline learningMicrosoft LearnORInstructor-led trainingCourse MS-900T01-A:Microsoft 365Fundamentals (1 day)Pass examsContinue to growPass required exam toearn your certificationExplore thesecertifications nextExam MS-900Next level up (Associate)Microsoft 365 Microsoft 365 MessagingAdministrator AssociateFundamentalsMicrosoft 365 Certified:FundamentalsProve that you understandthe options available inMicrosoft 365, the benefitsof adopting cloud services,the benefits of the softwareas a service(SaaS) cloud model, andhow to implementMicrosoft 365 cloudservices. Microsoft 365 ModernDesktop Administrator Microsoft 365Security Administrator Microsoft 365Teams Administrator

Overview of Microsoft 365 Certified:Get started atM365Certs DeveloperDeveloper AssociateWho is thiscertification for?Ideal candidates for this certification areinterested in passing the Microsoft 365Developer Associate certification exam.Candidates should also have 1-2 years’Developer experience. Candidates should knowhow to code and have a basic understanding ofREST APIs, JSON, OAuth2, OData, OpenIDConnect, and Microsoft identities includingAzure AD and Microsoft accounts, Azure ADB2C, and permission/consent concepts. 2021 Microsoft Corporation. All rights reserved.Exam detailsCertificationMS-600:Building Applications and Solutions withMicrosoft 365 Core ServicesPass certification exam MS-600to earn this certificationSkills measured: Implement Microsoft identity Build apps with Microsoft Graph Extend and customize Microsoft SharePoint Extend Microsoft Teams Extend Microsoft OfficeKnowledge and experience:This exam measures your ability to accomplishthe following technical tasks: implementMicrosoft identity; build apps with MicrosoftGraph; extend and customize MicrosoftSharePoint; extend Microsoft Teams; and extendMicrosoft Office.Microsoft 365 Certified: DeveloperAssociateMicrosoft 365 Developers design,build, test, and maintain applicationsand solutions that are optimized forthe productivity and collaborationneeds of organizations using theMicrosoft 365 platform.

The journey to Microsoft 365 Certified:Get started atM365Certs DeveloperDeveloper AssociateStart hereDecide if this is the rightcertification for youThis certification is a good fit if: You’re a developer.OR You’re responsible for activitiesincluding designing, building,testing, and maintaining applicationsand solutions that are optimized forthe productivity and collaborationneeds of your organization.Not right for you?Master the basics withFundamentals certificationsMicrosoft 365 FundamentalsORBrowse all Microsoft 365certificationsUpskill with recommended trainingSkills outline guideSelf-pacedonline learningMicrosoft LearnORInstructor-led trainingCourse MS-600T00-A:Building applications andsolutions with Microsoft365 core services (5 days)Pass examsPass required exam toearn your certificationExam MS-600 BuildingApplications andSolutions withMicrosoft 365Core ServicesMicrosoft 365 Certified:Developer AssociateMicrosoft 365 Developers design, build, test, andmaintain applications and solutions that are optimizedfor the productivity and collaboration needs oforganizations using the Microsoft 365 platform.Microsoft 365 Developers are proficient in theMicrosoft identity platform and Microsoft Graph. Theyhave general knowledge on UI elements (includingAdaptive Cards and UI Fabric), Integration Points(including Microsoft Teams, Office Add-ins, SharePointFramework, Actionable Messages), and determiningworkload platform targets.

Overview of Microsoft 365 Certified:Get started atM365Certs EnterpriseAdminEnterprise Administrator ExpertEarn one of these certifications firstExam detailsWho is thiscertification for? Microsoft 365 Certified: ModernDesktop Administrator AssociateMS-100:Microsoft 365 Identity and ServicesMS-101:Microsoft 365 Mobility and SecurityThis certification is designed forORSkills measured:Skills measured:Microsoft 365 Enterprise Admin Microsoft 365 Certified: SecurityAdministrator Associate Design and implement Microsoft365 services Implement modern device servicescandidates who are aspiring to therole and have completed oneof the Microsoft 365 role-basedadministrator certification paths.OR Microsoft 365 Certified: MessagingAdministrator AssociateOR Microsoft 365 Certified: MicrosoftTeams Administrator Associate Manage user identity and roles Manage access and authentication Plan Office 365 workloads andapplicationsKnowledge and experience:This exam measures your ability toaccomplish the following technicaltasks: design and implementMicrosoft 365 services; manage useridentity and roles; manage accessand authentication; and plan Office365 workloads and applications.CertificationPass certification examsMS-100 and MS-101to earn this certification Implement Microsoft 365 securityand threat management Manage Microsoft 365 governanceand complianceKnowledge and experience:This exam measures your ability toaccomplish the following technicaltasks: implement modern deviceservices; implement Microsoft 365security and threat management; andmanage Microsoft 365 governanceand compliance.Microsoft 365 Certified:Enterprise AdministratorExpertMicrosoft 365 EnterpriseAdministrators evaluate,plan, migrate, deploy, andmanage Microsoft 365services.

The journey to Microsoft 365 Certified:Get started atM365Certs EnterpriseAdminEnterprise Administrator ExpertStart hereDecide if this is the rightcertification for youThis certification is a good fit if: You aspire to the Microsoft 365Enterprise Admin role and havecompleted one of the Microsoft 365role-based administratorcertification paths.OR You’re responsible for evaluating,planning, migrating, deploying,and managing Microsoft 365services in your organization.Not right for you? Microsoft 365 Certified:Messaging AdministratorAssociateOR Microsoft 365 Certified:Modern DesktopAdministrator AssociateOR Microsoft 365 Certified:Security AdministratorAssociateOR Microsoft 365 Certified:Teams AdministratorAssociateUpskill with recommended trainingSkills outline guideSelf-pacedonline learningMicrosoft LearnORInstructor-led trainingCourse MS-100T00-A(for exam MS-100):Microsoft 365 Identityand Services (5 days)ORCourse MS-101T00-A(for exam MS-101):Microsoft 365 Mobilityand Security (5 days)Pass examsPass required exam toearn your certificationExam MS-100Microsoft 365 Identityand ServicesExam MS-101Microsoft 365 Mobilityand SecurityMicrosoft 365 Certified:Enterprise Administrator ExpertMicrosoft 365 Enterprise Administratorsevaluate, plan, migrate, deploy, andmanage Microsoft 365 services.

Overview of Microsoft 365 Certified:Get started atM365Certs TeamsVoiceEngineerTeams Voice Engineer ExpertWho is thiscertification for?This certification is designed fortelecommunications professionalsEarn this certification firstExam detailsCertification Microsoft 365Certified: TeamsAdministratorAssociateMS-700:Managing Microsoft TeamsPass certification examMS-700 to earn thiscertificationSkills measured:that know how to plan, design, Plan and configure a MicrosoftTeams environmenttroubleshoot an integrated Manage chat, teams, channels, andappsconfigure, maintain, andcommunications solution usingMicrosoft Teams. Manage calling and meetings Monitor and troubleshoot aMicrosoft Teams environmentKnowledge and experience:This exam measures your ability toaccomplish the following technicaltasks: plan and configure a MicrosoftTeams environment; manage chat,teams, channels, and apps; managecalling and meetings; and monitor andtroubleshoot a Microsoft Teamsenvironment.Microsoft 365 Certified:Teams Voice EngineerExpertMicrosoft 365 EnterpriseAdministrators evaluate,plan, migrate, deploy, andmanage Microsoft 365services.

The journey to Microsoft 365 Certified:Get started atM365Certs TeamsVoiceEngineerTeams Voice Engineer ExpertStart hereDecide if this is the rightcertification for youThis certification is a good fit if: You aspire to the Microsoft 365Enterprise Admin role and havecompleted one of the Microsoft 365role-based administratorcertification paths.OR You’re responsible for evaluating,planning, migrating, deploying,and managing Microsoft 365services in your organization.Not right for you? Microsoft 365 Certified:Teams AdministratorAssociateOR Microsoft 365 Certified:Teams Support EngineerSpecialtyUpskill with recommended trainingSkills outline guideSelf-pacedonline learningMicrosoft LearnORInstructor-led trainingCourse MS-720T00:Microsoft Teams VoiceEngineer (3 days)Pass examsPass required exam toearn your certificationExam MS-700: ManagingMicrosoft TeamsMicrosoft 365 Certified:Teams Voice Engineer ExpertMicrosoft Teams Voice Engineers plan,design, configure, maintain, andtroubleshoot an integratedcommunications solution usingMicrosoft Teams.

Overview of Microsoft 365 Certified:Messaging Administrator AssociateWho is thiscertification for?Get started atM365Certs MessagingAdminExam detailsCertificationmanages, and troubleshoots recipients, permissions,MS-203:Microsoft 365 MessagingPass certification exam MS-203to earn this certificationon-premises and cloud enterprise environments.Skills measured:The Messaging Administrator deploys, configures,mail protection, mail flow, and public folders in bothResponsibilities include managing message hygiene, Manage organizational settings and resourcesmessaging infrastructure, and hybrid configuration Plan and manage the mail architecturetopology that meets the business needs of a Plan and implement a hybrid configurationand migrationand migration. To implement a secure hybridmodern organization, the Messaging Administrator Secure the messaging environmentand Microsoft 365 Enterprise Administrator. TheKnowledge and experience:must collaborate with the Security AdministratorMessaging Administrator should have a workingknowledge of authentication types, licensing, andintegration with Microsoft 365 applications.This exam measures your ability to accomplishthe following technical tasks: manageorganizational settings and resources; planand manage the mail architecture; plan andimplement a hybrid configuration and migration;and secure the messaging environment.Microsoft 365 Certified: MessagingAdministrator AssociateMicrosoft 365 MessagingAdministrators deploy, configure,manage, troubleshoot, and monitorrecipients, permissions, mail protection,mail flow, and public folders in hybridand cloud enterprise environments.

The journey to Microsoft 365 Certified:Get started atM365Certs MessagingAdminMessaging Administrator AssociateStart hereDecide if this is the rightcertification for youThis certification is a good fit if:Not right for you?Master the basics withFundamentals certifications You’re an administrator or anIT professional.Microsoft 365 FundamentalsOROR You’re responsible for activitiesincluding deploying, configuring,managing, troubleshooting,and monitoring recipients,permissions, mail protection,mail flow, and public foldersin hybrid and cloud enterpriseenvironments; managing hygiene,messaging infrastructure, hybridconfiguration, migration, transport,mailboxes, and client access;implementing a secure hybridor cloud-only topology thatmeets the business needs ofan enterprise.Browse all Microsoft 365certificationsUpskill with recommended trainingSkills outline guideSelf-pacedonline learningMicrosoft LearnORInstructor-led trainingCourse MS-203T00-A:Microsoft 365 Messaging(5 days)Pass examsContinue to growPass required exam toearn your certificationExplore thesecertifications nextExam MS-203Microsoft 365MessagingOther tracks (Associate)Microsoft 365 Certified:MessagingAdministratorAssociateMicrosoft 365 MessagingAdministrators deploy,configure, manage,troubleshoot, and monitorrecipients, permissions, mailprotection, mail flow, andpublic folders in hybrid andcloud enterprise environments. Microsoft 365 ModernDesktop AdministratorAssociate Microsoft 365 SecurityAdministrator Associate Microsoft 365 TeamsAdministrator AssociateNext level (Expert) Microsoft 365 EnterpriseAdministrator Expert

Overview of Microsoft 365 Certified:Modern Desktop Administrator AssociateExam detailsWho is thiscertification for?The Modern Desktop Administratormust be familiar with Microsoft 365workloads and must have strongskills and experience deploying,configuring, and maintainingWindows 10 and non-Windowsdevices. The Modern DesktopAdministrator role focuses on cloudservices rather than on-premisesmanagement technologies.Get started atM365Certs ModernDesktopAdminCertificationMD-100:Windows ClientMD-101:Managing Modern DesktopsSkills measured:Skills measured: Deploy Windows Deploy and update operating systems Manage devices and data Manage policies and profiles Configure connectivity Manage and protect devices Maintain Windows Manage apps and dataKnowledge and experience:Knowledge and experience:This exam measures your ability toaccomplish the following technicaltasks: deploy Windows; managedevices and data; configureconnectivity; and maintain Windows.This exam measures your ability toaccomplish the following technicaltasks:deploy and update operating systems;manage policies and profiles; manageand protect devices; and manage appsand data.Pass certification examsMD-100 and MD-101 toearn this certificationMicrosoft 365 Certified:Modern DesktopAdministrator AssociateModern DesktopAdministrators deploy,configure, secure, manage,and monitor devices andclient applications in anenterprise environment.

The journey to Microsoft 365 Certified:Modern Desktop Administrator AssociateStart hereDecide if this is the rightcertification for youThis certification is a good fit if: You’re an administrator or anIT professional.Not right for you?Master the basics withFundamentals certificationsMicrosoft 365 FundamentalsOROR You’re responsible for activitiesincluding performing installation,configuration, general localmanagement and maintenanceof core services or deploying,configuring, securing, managing,and monitoring devicesand client applications in anenterprise environment.Browse all Microsoft 365certificationsUpskill with recommended trainingSkills outline guideSelf-pacedonline learningMicrosoft LearnORInstructor-led trainingCourse MD-100T00-A(for exam MD-100):Windows Client (5 days)ORCourse MD-101T00-A(for exam MD-101):Managing ModernDesktops (5 days)Get started atM365Certs ModernDesktopAdminContinue to growPass examsPass required exam toearn your certificationExplore thesecertifications nextExam MD-100Other tracks (Associate)Windows 10 Microsoft 365 MessagingAdministrator AssociateExam MD-101Managing ModernDesktopsMicrosoft 365 Certified:Modern DesktopAdministrator AssociateModern DesktopAdministrators deploy,configure, secure,manage, and monitordevices and clientapplications in anenterprise environment. Microsoft 365 SecurityAdministrator Associate Microsoft 365 TeamsAdministrator AssociateNext level (Expert) Microsoft 365 EnterpriseAdministrator Expert

Overview of Microsoft 365 Certified:Security Administrator AssociateGet started atM365Certs SecurityAdminWho is thiscertification for?Exam detailsCertificationThe Microsoft 365 Security Administrator collaboratesMS-500:Microsoft 365 Security AdministrationPass certification exam MS-500to earn this certificationwith the Microsoft 365 Enterprise Administrator,business stakeholders, and other workloadadministrators to plan and implement securitySkills measured:strategies and to ensure the solutions comply with Implement and manage identity and accessrole proactively secures Microsoft 365 enterprise Implement and manage information protectionthe organization’s policies and regulations. This Implement and manage threat protectionenvironments. Responsibilities include respondingto threats and implementing, managing, and Manage governance and compliance features inMicrosoft 365Microsoft 365 environment. Security AdministratorsKnowledge and experience:monitoring security and compliance solutions for therespond to incidents and investigations, and theyenforce data governance. The Microsoft 365 SecurityAdministrator is familiar with Microsoft 365workloads and hybrid environments. This role hasstrong skills and experience with identity protection,information protection, threat protection, securitymanagement, and data governance.This exam measures your ability to accomplish thefollowing technical tasks: implement and manageidentity and access; implement and manage threatprotection; implement and manage informationprotection; and manage governance andcompliance features in Microsoft 365.Microsoft 365 Certified: SecurityAdministrator AssociateMicrosoft 365 SecurityAdministrators proactively secureMicrosoft 365 enterprise and hybridenvironments, implement andmanage security and compliancesolutions, respond to threats, andenforce data governance.

The journey to Microsoft 365 Certified:Get started atM365Certs SecurityAdminSecurity Administrator AssociateStart hereDecide if this is the rightcertification for youThis certification is a good fit if: You’re an administrator or anIT professional.Not right for you?Master the basics withFundamentals certificationsMicrosoft 365 FundamentalsOROR You’re responsible for activitiesincluding identity protection,information protection, threatprotection, security management,and data governance; youimplement, manage, and monitorsecurity and compliance solutionsfor Microsoft 365 and hybridenvironments; you collaboratewith the enterprise administrators,business stakeholders, and otherworkload administrators to planand implement security strategiesto ensure that solutions complywith the policies and regulations ofthe organization.Browse all Microsoft 365certificationsUpskill with recommended trainingSkills outline guideSelf-pacedonline learningMicrosoft LearnORInstructor-led trainingCourse MS-500T00-A:Microsoft 365 SecurityAdministration (4 days)Pass examsContinue to growPass required exam toearn your certificationExplore thesecertifications nextExam MS-500Microsoft 365 SecurityAdministrationOther tracks AdministratorMicrosoft 365 SecurityAdministrators proactivelysecure Microsoft 365 enterpriseand hybrid environments,implement and managesecurity and compliancesolutions, respond to threats,and enforce data governance. Microsoft 365 MessagingAdministrator Associate Microsoft 365 ModernDesktop AdministratorAssociate Microsoft 365 TeamsAdministrator AssociateNext level (Expert) Microsoft 365 EnterpriseAdministrator Expert

Overview of Microsoft 365 Certified:Teams Administrator AssociateWho is thiscertification for?Ideal candidates for this certificate areinterested in passing the Microsoft TeamsAdministrator Associate certification exam.Get started atM365Certs TeamsAdminExam detailsCertificationMS-700:Managing Microsoft TeamsPass certification exam MS-700 to earnthis certificationSkills measured: Plan and Configure a Microsoft Teams environment Manage chat, calling, and meetings Manage Teams and app policiesKnowledge and experience:This exam measures your ability to accomplish thefollowing technical tasks: plan and configure a Teamsenvironment; manage chat, calling, and meetings; andmanage Teams and app policies.Microsoft 365 Certified:Microsoft Teams Administrator AssociateMicrosoft Teams Administrators configure,deploy, and manage Office 365 workloadsfor Teams that focus on efficient andeffective collaboration and communicationin an enterprise environment.

The journey to Microsoft 365 Certified:Get started atM365Certs TeamsAdminTeams Administrator AssociateStart hereDecide if this is the rightcertification for youThis certification is a good fit if: You’re an administrator or anIT professional.Not right for you?Master the basics withFundamentals certificationsMicrosoft 365 FundamentalsOROR You’re responsible for activitiesincluding planning, deploying,and managing Microsoft Teamschat, apps, channels, meetings,audio conferencing, live events,and calling; you collaborate withtelephony engineers to integrateadvanced voice features intoMicrosoft Teams.Browse all Microsoft 365certificationsUpskill with recommended trainingSkills outline guideSelf-pacedonline learningMicrosoft LearnORInstructor-led trainingCourse MS-700T00-A:Managing Microsoft Teams(4 days)Continue to growPass examsPass required exam toearn your certificationExplore thesecertifications nextExam MS-700ManagingMicrosoft TeamsOther tracks (Associate)Microsoft 365 Certified:Teams AdministratorAssociateMicrosoft TeamsAdministrators configure,deploy, and manage Office365 workloads for MicrosoftTeams that focus on efficientand effective collaborationand communication in anenterprise environment.Microsoft TeamsAdministrators must be ableto plan, deploy, and manageTeams: chat, apps, channels,meetings, audio conferences,live events, and calls. Microsoft 365 MessagingAdministrator Associate Microsoft 365 ModernDesktop AdministratorAssociate Microsoft 365 SecurityAdministrator AssociateNext level (Expert) Microsoft 365 EnterpriseAdministrator Expert

Overview of Microsoft 365 Certified:Teams Support Engineer SpecialtyWho is thiscertification for?Ideal candidates for this certificationare support engineers who supportMicrosoft Teams environments.Get started atM365Certs TeamsSupportEngineerExam detailsCertificationMS-740:Troubleshooting Microsoft TeamsPass certification exam MS-740to earn this certificationSkills measured: Troubleshoot Microsoft Teams voice issues Troubleshoot issues with Microsoft Teams meetings and live events Troubleshoot federation issues Troubleshoot issues signing into Microsoft Teams Troubleshoot teams and channels Troubleshoot issues with filesDownload certification skills outlineKnowledge and experience:Candidates should have significant exposure to unified communicationsand hands-on experience with Microsoft Teams. In addition, candidatesshould have networking knowledge of Azure fundamentals, telephony,PowerShell, data storage technologies, APIs, app security, authenticationand authorization, security, and compliance information, debugging,performance tuning, and monitoring.Microsoft 365 Certified:Microsoft Teams SupportEngineer SpecialtyMicrosoft Teams SupportEngineers troubleshootdeployments, tuneperformance, collect andanalyze telemetry and logdata, and manage Teamsenvironments.

The journey to Microsoft 365 Certified:Get started atM365Certs TeamsSupportEngineerTeams Support Engineer SpecialtyStart hereDecide if this is the rightcertification for youThis certification is a good fit if:Not right for you?Master the basics withFundamentals certifications You’re an administrator or anIT professional.Microsoft 365 FundamentalsOROR You’re responsible foractivities including supportingand troubleshooting MicrosoftTeams environments.Browse all Microsoft 365certificationsUpskill with recommended trainingSkills outline guideSelf-pacedonline learningMicrosoft LearnPass examsContinue to growPass required exam toearn your certificationExplore thesecertifications nextExam MS-740:TroubleshootingMicrosoft TeamsOther tracks (Associate)Microsoft 365 Certified:Microsoft Teams SupportEngineer SpecialtyMicrosoft Teams SupportEngineers troubleshootdeployments, tuneperformance, collect andanalyze telemetry and logdata, and manage Teamsenvironments. Microsoft 365 Certified:Teams AdministratorAssociate

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Microsoft Office. Certification: Pass certification exam : MS-600: to earn this certification. Microsoft 365 Certified: Developer Associate. Microsoft 365 Developers design, build, test, and maintain applications and solutions that are optimized for the productivity and collaboration needs of organizations using the Microsoft 365 platform.