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THE ONE MINUTEMANAGERKENNETH BLANCHARD&SPENCER JOHNSON
*PEOPLE WHO FEEL GOODABOUT THEMSELVESPRODUCE GOOD RESULTS*
THE FIRSTSECRET: ONEMINUTE GOALSETTING
1. AGREE ON YOUR GOALS2. SEE WHAT GOODBEHAVIOUR LOOKS LIKE
3. WRITE OUT EACH OF YOURGOALS ON A SINGLE SHEET OFPAPER USING LESS THAN 250WORDS.4. READ & RE-READ EACH GOAL ,WHICH REQUIRES ONLY A MINUTEOR SO EACH TIME YOU DO IT.
5. TAKE A MINUTE EVERY ONCE IN AWHILE OUT OF YOUR DAY TO LOOKAT YOUR PERFORMANCE, AND,6. SEE WHETHER OR NOT YOURBEHAVIOUR MATCHES YOUR GOAL.
*HELP PEOPLE REACH THEIR FULLPOTENTIALCATCH THEM DOINGSOMETHING RIGHT*
THE SECONDSECRET: ONEMINUTE PRAISINGS
1.TELL PEOPLE RIGHT FROMSTART THAT YOU ARE GOING TOLET THEM KNOW HOW THEY AREDOING.2. PRAISE PEOPLE IMMEDIATELY.
3.TELL PEOPLE WHAT THEY DID RIGHT BE SPECIFIC4 . TELL PEOPLE HOW GOOD YOU FEELABOUT WHAT THEY DID RIGHT,& HOW ITHELPS THE ORGANIZATION & OTHERPEOPLE WHO WORK THERE
5.STOP FOR A MOMENT OF SILENCETO LET THEM ‘FEEL’ HOW GOODYOU FEEL.6 . ENCOURAGE THEM TO DO MOREOF THE SAME.
7. SHAKE HANDS ORTOUCHPEOPLE IN A WAY THAT MAKES ITCLEAR THAT YOU SUPPORT THEIRSUCCESS IN THE ORGANIZATION.
THE THIRD SECRET :ONE MINUTEREPRIMANDS
TELL PEOPLE BEFOREHAND THAT YOU AREGOING TO LET THEM KNOW HOW THEY AREDOING & IN NO UNCERTAIN TERMS.THE FIRST HALF OF REPRIMAND: REPRIMAND PEOPLE IMMEDIATELY. TELL PEOPLE WHAT THEY DID WRONG - BESPECIFIC
TELL PEOPLE HOW YOU FEEL ABOUTWHAT THEY DID WRONG - & IN NOUNCERTAIN TERMS. STOP FOR A FEW SECONDS OFUNCOMFORTABLE SILENCE TO LET THEMFEEL HOW YOU FEEL.
THE SECOND HALF OF THE REPRIMAND : SHAKE HANDS, OR TOUCH THEM IN AWAY THAT LETS THEM KNOW YOU AREHONESTLY ON THEIR SIDE. REMIND THEM HOW MUCH YOU VALUETHEM.
REAFFIRMTHAT YOU THINK WELL OFTHEM BUT NOT OF THEIR PERFORMANCEIN THIS SITUATION. REALIZE THAT WHEN THE REPRIMANDIS OVER , IT’S OVER .
*THE BEST MINUTEI SPEND ISTHE ONE I INVESTIN PEOPLE*
WHY ONE MINUTEGOALS WORK.
INMOST ORGANIZATIONS MANAGERSKNOW WHAT THEY WANT THEIR PEOPLE TODO . THEY JUST DON’T BOTHER TO TELLTHEIR PEOPLE IN A WAY THEY WOULDUNDERSTAND!
*“FEEDBACK ISBREAKFASTOF CHAMPIONS”*
*EVERYONE IS A POTENTIALWINNER,SOME PEOPLE ARE DISGUISED ASLOSERS,DON’T LET THEIR APPEARANCESFOOLYOU.*
*TAKE A MINUTE :LOOK AT YOUR GOALSLOOK AT YOUR PERFORMANCESEE IFYOUR BEHAVIOURMATCHES YOUR GOALS*
WHY ONE MINUTEPRAISINGS WORK.
THE MOST IMPORTANT THING IN TRAININGSOMEBODY TO BECOME A WINNER IS TOCATCH THEM DOING SOMETHING RIGHT - INTHE BEGINNING APPROXIMATELY RIGHT &GRADUALLY MOVING THEM TOWARDS THEDESIRED BEHAVIOUR.
WHY ONE MINUTEREPRIMAND WORKS.
THE PERSON RECEIVING THE REPRIMANDCAN “HEAR”THE FEEDBACK, BECAUSEWHEN THE MANAGER DEALS WITH ONEBEHAVIOUR ATA TIME , IT SEEMS MOREFAIR& CLEAR
SECONDLY WHEN YOU REPRIMAND ,YOUSHOULD NEVER ATTACK A PERSON’SVALUE AS A PERSON - REPRIMAND THEBEHAVIOUR ONLY
*WE ARE NOTJUSTOUR BEHAVIOURWE ARE THEPERSON MANAGINGOUR BEHAVIOUR*
*GOALS BEGINBEHAVIOURSCONSEQUENCESMAINTAINBEHAVIOUR*
HE BECAME A ONE MINUTEMANAGER .
the one minute manager kenneth blanchard & spencer johnson * people who feel good about themselves produce good results * the first secret: one minute goal setting . 1. agree on your goals 2. see what good behaviour looks like . 3. write out each of your goals on a single sheet of
