WIXLIB

EMC SourceOne Products Compatibility GuideTable 2Mail server compatibility with EMC SourceOne Email Management 6.6Mail serverMail server operating systemLotus Domino 8.5 (32-bit), notusing IBM DB2 database(includes all point releases,such as 8.5.1) IBM AIX 5.3 and 6.1 Microsoft Windows Server 2008, SP2 or higher, Standard or Enterprise edition (32-bit or64-bit), SP2 or higher, with the EMC SourceOne Email Management extension managerinstalled as a 32-bit application Microsoft Windows Server 2003, with or without R2, Standard or Enterprise edition (32-bit or64-bit), SP2 or higher, with the EMC SourceOne Email Management extension managerinstalled as a 32-bit application Red Hat Enterprise Linux 5.0 (includes all updates) on 32-bit Intel platforms Sun Solaris 10 (using 64-bit kernel with 32-bit operating system)Lotus Domino 8.5 (64-bit), notusing IBM DB2 database(includes all point releases,such as 8.5.1) IBM AIX 5.3 and 6.1 Microsoft Windows Server 2003, with or without R2, Standard or Enterprise edition (64-bit),SP2 or higher, with the EMC SourceOne Email Management extension manager installedas a 32-bit application Microsoft Windows Server 2008, Standard or Enterprise edition (64-bit), SP2 or higher, withthe EMC SourceOne Email Management extension manager installed as a 64-bitapplicationLotus Domino 8.5 (128-bit), notusing IBM DB2 database(includes all point releases,such as 8.5.1) IBM i 6.1Remote Domino mail clients supported by EMC SourceOne Email Management6.6You can use EMC SourceOne Email Management 6.6 with thefollowing supported Domino mail clients when they are not installedon the same computer as the EMC SourceOne master or workerserver: IBM Lotus Notes 7.0, 8.0, or 8.5 (includes any subsequent pointreleases); the multi-user version of Notes is supported for clients. IBM Lotus iNotes (formerly Domino Web Access) 7.0, 8.0, or 8.5.Remote Exchange mail clients supported by EMC SourceOne Email Management6.6You can use EMC SourceOne Email Management 6.6 with thefollowing supported Exchange mail clients when those clients are notinstalled on an EMC SourceOne worker or master server:6EMC SourceOne Products Compatibility Guide

EMC SourceOne Products Compatibility Guide Outlook 2003 or Outlook 2007 (any service pack)Refer to the descriptions of the EMC SourceOne worker or masterin “EMC SourceOne Email Management 6.6 core componentcompatibility” on page 8 for what versions of Outlook aresupported on those servers.Optionally, EMC SourceOne Offline Access may be installed onthe same computer as Outlook to provide a better shortcutexperience. Refer to the EMC SourceOne Installation Guide forinformation on how to install EMC SourceOne Offline Access. Microsoft Outlook Web Access (OWA) 2003, 2007, or 2010The appropriate EMC SourceOne Extensions for OWAcomponent (for 2003, 2007 or for 2010) must be installed on theExchange server for the version of OWA being used. Refer to theEMC SourceOne Installation Guide for information on how toinstall the appropriate support component for OWA. Microsoft Outlook Web Access Light (for 2007 or 2010) viaUniversal URL featureUsage of shortcuts from OWA Light 2007 or 2010 requires that theUniversal URL Web service for the EMC SourceOne MobileServices software be configured using the EMC SourceOneconsole. Refer to the EMC SourceOne Installation Guide forinformation on how to install the EMC SourceOne MobileServices software. Refer to “Using shortcuts with email clientssupported by the Universal URL feature” on page 24 forinformation on shortcut usage with OWA Light 2007 or 2010. Microsoft Entourage 2004 or Microsoft Entourage 2008 viaUniversal URL featureUsage of shortcuts from Microsoft Entourage requires that theUniversal URL Web service for the EMC SourceOne MobileServices software be configured using the EMC SourceOneconsole.Refer to the EMC SourceOne Installation Guide for information onhow to install the EMC SourceOne Mobile Services software.Refer to “Using shortcuts with email clients supported by theUniversal URL feature” on page 24 for information on shortcutusage with Entourage. Mobile devices that support Exchange via Universal URL featureEMC SourceOne Email Management 6.67

EMC SourceOne Products Compatibility GuideUsage of shortcuts from mobile devices requires that theUniversal URL Web service for the EMC SourceOne MobileServices software be configured using the EMC SourceOneconsole.Refer to the EMC SourceOne Installation Guide for information onhow to install EMC SourceOne Mobile Services software tosupport mobile devices. Refer to “Using shortcuts with emailclients supported by the Universal URL feature” on page 24 forinformation on shortcut usage with mobile devices.Using shortcuts with email clients supported by the Universal URL featureThe EMC SourceOne Universal URL feature provides aplatform-independent mechanism to restore shortcuts that onlyrequires the email client to launch a web browser from an embeddedURL link within the body of a shortcut message. Email clients such asMicrosoft Entourage and OWA Light and mobile Exchange emailclients such as the Research in Motion Blackberry make use of thiscapability.These email clients typically rely on a pull mechanism to retrievemessages, and so synchronization between mailbox shortcuts and thedisplay of the retrieved shortcut messages in the email client may lag.This lag is caused by having large numbers of cached messagesstored locally.Users may avoid this retrieval and display lag by periodicallysynchronizing their email client mailbox in order to reduce their localcache size, if the email client has that capability.EMC SourceOne Email Management 6.6 core component compatibilityTable 3 on page 9 describes the supported environment in which theEMC SourceOne Email Management 6.6 core components can beinstalled.8EMC SourceOne Products Compatibility Guide

EMC SourceOne Products Compatibility GuideTable 3EMC SourceOne Email Management 6.6 core componentcompatibilityCore componentOperating systemRequired softwareEMC SourceOneconsole Windows XPProfessional, SP2 orhigher (32-bit only) Windows Vista,Business or Enterpriseedition, SP1 or higher(32-bit only) Windows 2003 Server,with or without R2,(Standard or Enterpriseedition), SP2 or higher(32-bit only)Requires that the following software be installed: Microsoft Visual C 2005 SP1 Redistributable Package (x86)On English, French, Italian, German and Spanish language systems, thispackage is automatically installed with the EMC SourceOne EmailManagement software if it is not present.On Simplified Chinese and Japanese language systems, the redistributablepackage specific to the supported language must be manually or silentlyinstalled. Microsoft Native Client Redistributable Package (installed by EMCSourceOne Email Management installation) Microsoft .NET Framework 3.5 Redistributable Package Microsoft Management Console (MMC) 3.0 If used with Exchange or Domino mail servers, a mail client supported bythe mail server you are using must be installed:- If using Exchange and installing the console on the master server,Microsoft Office Outlook 2007, any service pack, with cache mode disabled- If using Exchange and installing the console on a client computer and noton a master or worker server, Microsoft Office Outlook 2003 or 2007, anyservice pack, with cache mode disabled- If using Domino, IBM Lotus Notes 7.0, 8.0, or 8.5 (includes anysubsequent point releases); the multi-user version of Notes is notsupported with the EMC SourceOne console.EMC SourceOneMaster Services orWorker Services Windows 2003 Server,with or without R2,Standard or Enterpriseedition, SP2 or higher(32-bit only) Microsoft Windows 2008R2, Standard orEnterprise edition (64-bitonly)Requires that the following software be installed: Microsoft Visual C 2005 SP1 Redistributable Package (x86)On English, French, Italian, German and Spanish language systems, thispackage is automatically installed with the EMC SourceOne EmailManagement software if it is not present.On Simplified Chinese and Japanese language systems, the redistributablepackage specific to the supported language must be manually or silentlyinstalled. Microsoft SQL Server Native Client Redistributable Package (installed byEMC SourceOne Email Management installation) Microsoft .NET Framework 3.5 Redistributable Package If used with Exchange or Domino mail servers, a mail client supported bythe mail server you are using must be installed:- If using Exchange, Microsoft Office Outlook 2007, any service pack, withcache mode disabled- If using Domino, IBM Lotus Notes 7.0 or 8.0 (includes any subsequentpoint releases); the multi-user version of Notes is not supported on themaster or worker server.EMC SourceOne Email Management 6.69

EMC SourceOne Products Compatibility GuideTable 310EMC SourceOne Email Management 6.6 core componentcompatibility (continued)Core componentOperating systemRequired softwareEMC SourceOneSQL ServerdatabasesA server operating systemsupported by the softwarelisted in the Requiredsoftware columnRequires one of the following database server software be installed: Microsoft SQL Server 2005, SP2 or SP3, Standard or Enterprise edition,(32-bit or 64-bit), using Windows authentication only. Microsoft SQL Server 2008, with or without R2, SP1 or higher , Standard orEnterprise editions (64-bit only) using Windows authentication onlyThe databases are accessed using the Microsoft SQL Server Native Client.The EMC SourceOne SQL Server databases use Windows authentication.However, the SQL Server database engine can be set to use either Windowsauthentication or Mixed mode authentication.The EMC SourceOne Email Management and EMC SourceOne DiscoveryManager databases can be installed on the same computer or on separateSQL Server computers.EMC SourceOneONM Viewer Microsoft Windows XPProfessional, SP2 orhigher (32-bit) Windows Vista, SP1 orhigher, Business orEnterprise edition(32-bit) Microsoft Windows 7,Home, Professional, andUltimate editions (64-bitand 32-bit) IBM Lotus Notes 7.0, 8.0.2 FP1 (including any subsequent point releases),or 8.5; the multi-user version of Notes is supported. Microsoft .NET Framework 3.5 Redistributable Package Microsoft Visual C 2005 SP1 Redistributable Package (x86)On English, French, Italian, German and Spanish language systems, thispackage is automatically installed with the EMC SourceOne EmailManagement software if it is not present.On Simplified Chinese and Japanese language systems, the redistributablepackage specific to the supported language must be manually or silentlyinstalled.EMC SourceOneExtensions forDominoA supported IBM Dominooperating system andversion as listed in Table 2on page 5 On all operating systems, must be installed with a supported version ofDomino on a supported platform as described in Table 2 on page 5. On Microsoft Windows platforms, Microsoft Visual C 2005 SP1Redistributable Package (x86)On English, French, Italian, German and Spanish language systems, thispackage is automatically installed with the EMC SourceOne software if it isnot present.On Simplified Chinese and Japanese language systems, the redistributablepackage specific to the supported language must be manually or silentlyinstalled.EMC SourceOne Products Compatibility Guide

EMC SourceOne Products Compatibility GuideTable 3EMC SourceOne Email Management 6.6 core componentcompatibility (continued)Core componentOperating systemRequired softwareEMC SourceOneExtensions for OWA2003 Support Windows 2003 Server,with or without R2,(Standard or Enterpriseedition), SP2 or higher(32-bit) Windows Server 2008R2, Standard orEnterprise edition (64-bitonly) Microsoft Exchange 2003, SP2 or higher Microsoft Visual C 2005 SP1 Redistributable Package (x86)On English, French, Italian, German and Spanish language systems, thispackage is automatically installed with the EMC SourceOne software if it isnot present.On Simplified Chinese and Japanese language systems, the redistributablepackage specific to the supported language must be manually or silentlyinstalled. Microsoft .NET Framework 3.5 Redistributable PackageEMC SourceOneExtensions for OWA2007 Support Windows 2003 Server,with or without R2,(Standard or Enterpriseedition), SP2 or higher(64-bit) Windows Server 2008R2, Standard orEnterprise edition (64-bitonly) Microsoft Exchange 2007, any service pack Microsoft Visual C 2005 SP1 Redistributable Package (x86)On English, French, Italian, German and Spanish language systems, thispackage is automatically installed with the EMC SourceOne software if it isnot present.On Simplified Chinese and Japanese language systems, the redistributablepackage specific to the supported language must be manually or silentlyinstalled. Microsoft .NET Framework 3.5 Redistributable PackageEMC SourceOneExtensions for OWA2010 Support Windows Server 2008R2, Standard orEnterprise edition (64-bitonly) Microsoft Exchange 2010, any service pack Microsoft Visual C 2005 SP1 Redistributable Package (x86)On English, French, Italian, German and Spanish language systems, thispackage is automatically installed with the EMC SourceOne software if it isnot present.On Simplified Chinese and Japanese language systems, the redistributablepackage specific to the supported language must be manually or silentlyinstalled. Microsoft .NET Framework 3.5 Redistributable PackageEMC SourceOne Email Management 6.611

EMC SourceOne Products Compatibility GuideTable 312EMC SourceOne Email Management 6.6 core componentcompatibility (continued)Core componentOperating systemRequired softwareEMC SourceOneSearch Windows 2003 Server,with or without R2,(Standard or Enterpriseedition), SP2 or higher(32-bit) Windows Server 2008R2, Standard orEnterprise edition (64-bitonly) Microsoft Visual C 2005 SP1 Redistributable Package (x86)On English, French, Italian, German and Spanish language systems, thispackage is automatically installed with the EMC SourceOne software if it isnot present.On Simplified Chinese and Japanese language systems, the redistributablepackage specific to the supported language must be manually or silentlyinstalled. Microsoft .NET Framework 3.5 Redistributable Package Microsoft Internet Information Services (IIS) 6.0 with Windows 2003Server, IIS 7.5 with Windows Server 2008 R2. Microsoft ASP.NET 2.0 Microsoft ASP.NET 2.0 AJAX Extensions Redistributable Package(installed by EMC SourceOne Email Management installation)EMC SourceOneWeb Services Windows 2003 Server,with or without R2,(Standard or Enterpriseedition), SP2 or higher(32-bit) Windows Server 2008R2, Standard orEnterprise edition (64-bitonly) Must be installed on a worker server (refer to the EMC SourceOne Workerserver entry in this table for the list of software) Microsoft Internet Information Services (IIS) 6.0 with Windows 2003Server, IIS 7.5 with Windows Server 2008 R2. Microsoft ASP.NET 2.0EMC SourceOneMobile Services Windows 2003 Server,with or without R2,(Standard or Enterpriseedition), SP2 or higher(32-bit) Windows Server 2008R2, Standard orEnterprise edition (64-bitonly) Microsoft Visual C 2005 SP1 Redistributable Package (x86)On English, French, Italian, German and Spanish language systems, thispackage is automatically installed with the EMC SourceOne software if it isnot present.On Simplified Chinese and Japanese language systems, the redistributablepackage specific to the supported language must be manually or silentlyinstalled. Microsoft .NET Framework 3.5 Redistributable Package Microsoft Internet Information Services (IIS) 6.0 with Windows 2003Server, IIS 7.5 with Windows Server 2008 R2. Microsoft ASP.NET 2.0EMC SourceOne Products Compatibility Guide

EMC SourceOne Products Compatibility GuideEMC SourceOne Email Management 6.6 archive compatibilityTable 4 on page 13 lists the requirements for the archives that can beused with EMC SourceOne Email Management 6.6 to archivemessages.Table 4Archive component compatibility with EMC SourceOne EmailManagement 6.6Archive serverSupport descriptionEMC SourceOne Native ArchiveComputers comprising the Native Archive server must be installed with: Microsoft Windows 2003 Server, with or without R2, (Standard or Enterprise edition) SP2or higher (32-bit); or Windows Server 2008 R2, Standard or Enterprise edition (64-bitonly) Microsoft .NET Framework 3.5 Redistributable Package Microsoft Visual C 2005 SP1 Redistributable Package (x86)On English, French, Italian, German and Spanish language systems, this package isautomatically installed with the EMC SourceOne software if it is not present.On Simplified Chinese and Japanese language systems, the redistributable packagespecific to the supported language must be manually or silently installed. Microsoft SQL Server Native Client Redistributable Package (installed by EMCSourceOne Email Management installation) Optionally, Microsoft Outlook 2007 can be installed to support full-test indexing of contentthat contains embedded Exchange messages. This is required in an Exchangeenvironment and can be useful in a Domino environment where Exchange messages areencountered. It may not be needed in a strictly Domino environment or in an environmentwhere only SharePoint content is being archived.EMC EmailXtender 4.8 SP1EMC EmailXtender 4.81.1459 (patch 1459) with Hotfix build 1469 (for defect 34425) andHotfix build 1472 (for defect 34730) applied.EMC EmailXtender 4.8 SP1 archives are supported for reading and for searching, but cannotbe used to archive new data using EMC SourceOne Email Management.Table 5 on page 13 lists the file attachments that can be indexed by theEMC SourceOne Native Archive.Table 5Types of attachments indexed by the Native ArchiveAdobe Acrobat (PDF 3 - 9)Microsoft WMA Metadata (Windows Media Audio)Adobe Flash/Shockwave (SWF)Microsoft WMV Metadata (Windows Media Video)ANSI textMicrosoft Word DOS (2.0 - 5.5)ASCII (source code, text or transcript)Microsoft Word (2.0-6.0, 95, 97, 2000, XP, 2003, 2007)AutoCAD (11, 12, 13, 14, 2000, 2002, 2007)Microsoft WordPadEMC SourceOne Email Management 6.613

EMC SourceOne Products Compatibility GuideTable 514Types of attachments indexed by the Native Archive (continued)Comma Separated Values (CSV)Microsoft Works (1.0, 2.0, 3.0, 4.0)Corel WordPerfect (4.2, 5.0, 6, 7, 8, 10, 2000, X3)Microsoft XPS (1.0)DisplayWrite (4, 5)MP3 ID3Framework 3Multimate (3.0, 4.0, 5.0, Advantage)HTML (full, metadata, or text)Open Access IIIBM DCA/RFTOpenDocument (ODF)IBM FFTOpenOffice (1.0, 2.0)JPEG EXIFProfessional WriteLotus 123 (3, 4, 5, 96, 97)Q & A WriteLotus Ami Pro (2, 3)SGML TextLotus Manuscript (2)StarOffice 8Lotus WordPro (96, 97)TIFF MetadataMASS - 11PCUnicode UTF8 text (big-endian or little-endian)Microsoft BinderUnicode UCS2 T

Book titles Courier, italic Arguments used in examples of command line syntax. Courier System prompts and displays and specific . † Red Hat Enterprise Linux 5.0 (includes all updates) on 32-bit Intel platforms † Sun Solaris 9 or 10 (using 64-bit kernel with 32-bit operating system)