What's New In SAP Solution Manager 7.2?

Transcription

What’s New in SAP Solution Manager 7.2?Solution Management SAP Solution Manager, Digital Business Services, SAP SE

DisclaimerThis presentation outlines our general product direction and should not be relied on in making apurchase decision. This presentation is not subject to your license agreement or any other agreementwith SAP. SAP has no obligation to pursue any course of business outlined in this presentation or todevelop or release any functionality mentioned in this presentation. This presentation and SAP'sstrategy and possible future developments are subject to change and may be changed by SAP at anytime for any reason without notice. This document is provided without a warranty of any kind, eitherexpress or implied, including but not limited to, the implied warranties of merchantability, fitness for aparticular purpose, or non-infringement. SAP assumes no responsibility for errors or omissions in thisdocument, except if such damages were caused by SAP intentionally or grossly negligent. 2016 SAP SE or an SAP affiliate company. All rights reserved.Customer2

SAP Solution Manager 7.2Our Mission PossibleYes, we’re open! For business. For innovation. For non-SAP.As-isDetect toCorrectRunRequest toFulfillDesignTo-beBusiness processes drive IT Predict and measure business value Build what the business needs, when they need it Single source of truth, always up-to-date, used by everyone every dayPortfolio toProjectBuildRequirementto DeployIntegration & Openness The lifecycle platform for managing processes, applications and systemsDrive continuous improvement based on productive usageGeneric third-party interfacesCollaboration between customer, partners, and SAPFor SAP and non-SAPContentCloudSolutionLandscape 2016 SAP SE or an SAP affiliate company. All rights reserved. For SAP S/4HANA & Digital For cloud & hybrid Out-of-the-box Implementation and operations contentCustomer3

SAP Solution Manager 7.2 in a nutshellSAP Solution Manager 7.2 delivers 4 key value scenariosPortfolio toProjectRequirement toDeployDetect tocorrectRequest toFulfillPortfolio ManagementDemandMonitorService CatalogueDesignProject ManagementDevelopmentIncidentTestProblemService RequestDeployOptimizeService FulfillmentValue scenarios - Life-cycle view 2016 SAP SE or an SAP affiliate company. All rights reserved.Customer4

SAP Solution Manager 7.2Functional AreasPortfolio toProjectProjectManagementRequirement stSuiteDetect tionsCustomCodeManagementLandscapeManagementData VolumeManagementIT ServiceManagementRequest toFulfill 2016 SAP SE or an SAP affiliate company. All rights reserved.Customer5

SAP Solution Manager 7.2Product Evolution – From Must to TrustFrom SAP-Support-Line Tool to Corporate Usage.Top-rated by analysts.State-of-the-art user experience.Integrated & scalable. Market-leader with 15,000 productive customers.7.27.1SAP S/4HANADigital Industries 7.1“Basic.” 2016 SAP SE or an SAP affiliate company. All rights !”Customer6

SAP Solution Manager 7.2Optimal for Your Digital Business TransformationOne Process Landscapefor Business and ITTransparentrequirements to deployDIGITALBUSINESSLaunchpad, Appsand DashboardsSAP S/4HANAand SAP customersolutionsOn-Premise, Hybridand Cloud SolutionsSAP Solution Manageron SAP HANA 2016 SAP SE or an SAP affiliate company. All rights reserved.Customer7

SAP Solution Manager 7.2Release ScheduleH2/2015H1/2016Ramp-Up 2016 SAP SE or an SAP affiliate company. All rights reserved.End20172025Go To ReleaseCustomer8

SAP Solution Manager 7.2Optimal for Your Digital Business TransformationOne Process Landscapefor Business and ITTransparentrequirements to deployDIGITALBUSINESSLaunchpad, Appsand DashboardsSAP S/4HANADigital IndustriesOn-Premise, Hybridand Cloud SolutionsSAP Solution Manageron SAP HANA 2016 SAP SE or an SAP affiliate company. All rights reserved.Customer9

Launchpad, Apps & DashboardsProviding the ultimate user experienceSAP Solution Manager 7.2 follows the SAP Business Suite Strategy.SAP Solution Manager Launchpad offers role-based accessto all relevant applications and Work CentersSAPUI5 / Fiori apps for key business-facing UIs and mobileapplications.Vital SAP Solution Manager UIs are revamped incrementallyusing SAPUI5 / Fiori, based on customers’ usage anddemand.All Flash-based UIs for Run SAP applications and the existingSAP Solution Manager dashboards are converted to SAPUI5.Browsers supported by the SAP Business Suite are alsosupported by SAP Solution Manager. 2016 SAP SE or an SAP affiliate company. All rights reserved.Customer10

Launchpad, Apps & DashboardsAnalytics OverviewApplication-specific Dashboards Cross-Application DashboardsCustomer consumesdashboards per application asthey are.Custom, BestPractice DashboardsCustomer picks and chooses KPIs Customer creates individualfrom a KPI catalogue to createdashboards based on predefinedtiles on individual dashboards.models in minutes. Ideal forjumpstarting OCCs.Cross-applicationCustomer-specificPredefined model 2016 SAP SE or an SAP affiliate company. All rights reserved.Customer11

SAP Solution Manager 7.2Optimal for Your Digital Business TransformationOne Process Landscapefor Business and ITTransparentrequirements to deployDIGITALBUSINESSLaunchpad, Appsand DashboardsSAP S/4HANADigital IndustriesOn-Premise, Hybridand Cloud SolutionsSAP Solution Manageron SAP HANA 2016 SAP SE or an SAP affiliate company. All rights reserved.Customer12

One Process Landscape for Business and ITBig PictureState-of-the-Art Business Process Modeling in SAP Solution Manager 7.2covers the whole lifecycle of a solution.DesignTo-be processes &requirementsRunContinuous improvementbased on real usageDigitalTransformationBuildAgile requirementsfulfillment 2016 SAP SE or an SAP affiliate company. All rights reserved.Customer13

One Process Landscape for Business and ITProcess Management in SAP Solution ManagerToday, customers are challenged with synchronizing business models and processes withIT solution documentation across build and run.SAP Solution Manager solution documentation Web-based documentation experienceIntegrated BPMN process editorMulti-level hierarchies (more than three)Processes assembled from re-use librariesProcesses are validated and optimized continuouslybased on real usageIntegrated process experienceIntegrated graphical BPMN process editor 2016 SAP SE or an SAP affiliate company. All rights reserved. Requirements ManagementIT Project and Portfolio Management integrationChange and Request Management integrationTest Management integrationBusiness Process Monitoring integrationCustomer14

One Process Landscape for Business and ITNew Business Process Monitoring applicationProcess Management and Process Monitoring share the same foundation!See the status of the last data collection for yourbusiness processes in a simplified tabular display,optionally per step or interface.In addition, you can see a graphicalrepresentation of your business process flow.This makes use of the new process graphic fromthe solution documentation.From both screens you can navigate to the detailsof the collected metrics (e.g. last measured valueor detail list). 2016 SAP SE or an SAP affiliate company. All rights reserved.Customer15

SAP Solution Manager 7.2Optimal for Your Digital Business TransformationOne Process Landscapefor Business and ITTransparentrequirements to deployDIGITALBUSINESSLaunchpad, Appsand DashboardsSAP S/4HANADigital IndustriesOn-Premise, Hybridand Cloud SolutionsSAP Solution Manageron SAP HANA 2016 SAP SE or an SAP affiliate company. All rights reserved.Customer16

Transparent Requirements-to-DeployAgile Delivery ModelProject Team OnsiteSAPICCProcess and ApplicationLandscapePerceivedGapsSAP StandardDevelopmentMCCGap validationSystem k Packages /Work Items 2016 SAP SE or an SAP affiliate company. All rights reserved.DevelopmentFactoriesJIRA IntegrationFitSolution Readiness DashboardGapOnsite DeliveryCustomer17

Transparent Requirements-to-DeployOutcome based delivery - constant feedback loops with the businessReady-to-run, and integrated, tool-supported methodology to managerequirements and software development in large, agile projects.Value added by methodology & tools Automated visibility of solution readiness againstdue dates, with integrated risk managementManagement of distributed development teamsAgile release and software engineering withoptional JIRA integrationAutomated test planning, change & releasemanagement to support continuous delivery &integration and DevOpsFull integration of demand, project, process,change, release and test management 2016 SAP SE or an SAP affiliate company. All rights reserved.Customer18

Transparent Requirements-to-DeployRelease Management to synchronize projects and keep them under controlBuild & Functional TestFreezeProject 1Build & Functional TestFreezeProject 2Build & Functional TestFreezeJoint IntegrationTest PhaseSynchronizedGo LiveGoLiveGoLiveGoLiveProject 3ScopeBuildTestDeployHypercareOperateRelease 1Reduce Risks, Simplify Go-Live Process, and Decrease Test Efforts 2016 SAP SE or an SAP affiliate company. All rights reserved.Customer19

SAP Solution Manager 7.2Optimal for Your Digital Business TransformationOne Process Landscapefor Business and ITTransparentrequirements to deployDIGITALBUSINESSLaunchpad, Appsand DashboardsSAP S/4HANADigital IndustriesOn-Premise, Hybridand Cloud SolutionsSAP Solution Manageron SAP HANA 2016 SAP SE or an SAP affiliate company. All rights reserved.Customer20

On-Premise, Hybrid and Cloud SolutionsThere Is More Cloud Than You Think!SAP Solution Managerfor Cloud Build, Deploy, and Run for SAPcloud products Same level of standards for cloudas on-premise 2016 SAP SE or an SAP affiliate company. All rights reserved.SAP Solution Managerwith Cloud SAP Solution Manageron CloudMaintenance Planner Cloud Appliance LibraryKPI Catalogue SAP Solution Manager as aManaged ServiceRoadmap ViewerSAP S/4HANA Readiness CheckBest PracticesCustomer21

On-Premise, Hybrid and Cloud SolutionsSAP Solution Manager for the cloudIn hybrid cloud scenarios, SAP SolutionManager enables the collaboration betweencustomer and cloud provider for: Solution Documentation Performance & Availability Management Interface Management Exception Management Data Consistency Management Business Process Management Maintenance Management Change Management Test Management IT Service Management Remote accessOn-premiseWeb servicesFull accessSAP S/4HANA 2016 SAP SE or an SAP affiliate company. All rights reserved.Cloud EditionSAP S/4HANAOn-Premise EditionPublic CloudSAP HANA Enterprise Cloud(Private Cloud)SAP CloudCustomer22

SAP Solution Manager 7.2Optimal for Your Digital Business TransformationOne Process Landscapefor Business and ITTransparentrequirements to deployDIGITALBUSINESSLaunchpad, Appsand DashboardsSAP S/4HANADigital IndustriesOn-Premise, Hybridand Cloud SolutionsSAP Solution Manageron SAP HANA 2016 SAP SE or an SAP affiliate company. All rights reserved.Customer23

SAP Solution Manager on SAP HANAMore value through in-memory technologyWhy choose SAP Solution Manager 7.2 on SAP HANA?Performance increase Drastically faster text search functionality opens new opportunities e.g. to work with documents,service reports, ITSM ticketsNo additional SAP HANA license fee for SAP Solution Manager SAP HANA for SAP Solution Manager 7.2 is delivered for free within your support agreementSAP HANA only strategy If SAP HANA is the only platform at your company, SAP Solution Manager 7.2 is your perfectlifecycle management platformSAP HANASAP Solution Manager as a door opener for SAP HANA First system in a general plan to migrate to SAP HANA and become familiar with it Preparation of SAP HANA operationsSAP recommends to execute your upgrade to SAP Solution Manager 7.2and your migration to SAP HANA in one go. 2016 SAP SE or an SAP affiliate company. All rights reserved.Customer24

SAP Solution Manager 7.2Optimal for Your Digital Business TransformationOne Process Landscapefor Business and ITTransparentrequirements to deployDIGITALBUSINESSLaunchpad, Appsand DashboardsSAP S/4HANADigital IndustriesOn-Premise, Hybridand Cloud SolutionsSAP Solution Manageron SAP HANA 2016 SAP SE or an SAP affiliate company. All rights reserved.Customer25

SAP Digital Solution RolloutThe Big PictureEnsure fast and efficient SAP S/4HANA implementationswith outcome-based, predefined services.Infrastructure for solution delivery, managing therequirements-to-deploy value chainSuppliers& networksCustomerexperienceDigital CoreWorkforceengagementloT& big dataMethodology and project plan template for newimplementation, conversion, and landscape transformationProcess content and solution architecture content(process & architecture diagrams, test cases,jump-start environment with pre-configuration) 2016 SAP SE or an SAP affiliate company. All rights reserved.Customer26

Digital BusinessUse SAP Activate for SAP S/4HANA for delta scopingSAP Activate provides SAP S/4HANA best-practice process content that consists of processdiagrams, documentation, and configuration.1. You can download this content into yourSAP Solution Manager2. From the diagram, you can jump intoSAP FIORI apps in a pre-activatedSAP S/4HANA trial system3. Execute show and tell of the SAPS/4HANA innovations hands-on4. Document requirements as a result ofthis fit/gap analysis 2016 SAP SE or an SAP affiliate company. All rights reserved.1243SAP S/4HANAOn-Premise EditionCustomer27

SAP Solution Manager 7.2Optimal for Your Digital Business TransformationCross Topic IFocused Solutions 2016 SAP SE or an SAP affiliate company. All rights reserved.Customer28

Focused Solutions for SAP Solution ManagerEnter a New World And Start Thinking DifferentlyFocused solutions are turnkey solutions, made for immediate consumption.Ready-to-run. Highly preconfigured and automated. Delivers all you need: Features, training Based on SAP Solution Manager. Available to all customers.Here is an example from our daily lives: Having DinnerCook your own meal Decide what you want to eatFind a recipeMake a shopping listShop ingredientsPrepare ingredientsSet the tableEatWash the dishesYou enjoy the preparation and eat your own food. 2016 SAP SE or an SAP affiliate company. All rights reserved.Go out to dineDecide what you want from the menuOrderEatGo homeYou order, and enjoy.Customer29

Focused Solutions for SAP Solution ManagerStandard Software, Tailored to YouYou get the solution you need. If you don’t need it, don’t buy it. It’s ready-to-run. All the benefits of a personal consulting solution without the cost involved. You get complete maintenance and support. You only pay what you use. No hidden costs. No shelf ware. Everybody can get it easily and instantly through SAP Store. Risk-free test drive, anywhere, anytime. Starting at only 250 per user.Looking for more information? Local partners are available. 2016 SAP SE or an SAP affiliate company. All rights reserved.Customer30

Focused SolutionsCurrent PortfolioFocused Build Automated visibility of solution readiness against duedates, with integrated risk management Management of distributed development teams Agile release and software engineering with JIRAintegration Automated test planning, change & releasemanagement to support continuous delivery &integration and DevOps Full integration of demand, project, process, change,release and test managementFocused Insights Build custom-specific, easy-to-use dashboards inminutes Pre-packaged content with simplified configurationmodels, no programming needed Monitor 800 best-practice KPIs, pre-selected forstandard use cases Mix real-time or historic metrics from across allSAP Solution Manager use cases Ideal to build your ICC and OCC Enable top-level, strategic, KPI-driven managementfor the business solution for IT and BusinessFurther Focused Solutions are planned. 2016 SAP SE or an SAP affiliate company. All rights reserved.Customer31

What Is Included in Focused Build?Focused BuildRole-based Training UnitsTurn-Key Process Configuration and IntegrationDemandPortfolio & tRequirementsManagementTestDeployUI5 ApplicationsStandaloneEnhancementsChange ControlManagementReleaseManagementTestSuite: Powerful, and flexible, configurable engines of SAP Solution Manager 2016 SAP SE or an SAP affiliate company. All rights reserved.Dashboards: Turn-key solutions tuning powerful engines for a focused use caseCustomer32

Value of Focused BuildAgile, DevOps &RequirementsProcess Expertise 25 PDChange & ReleaseManagementProcess Expertise 100 PDProjectManagementProcess Expertise 25 PDIntegration &ReportingProcess Expertise 75 PDPre-packagedrequirements todeploySolutionDocumentationExpertise 25 PD 250 PD * 1,500 375,000( cost for maintenance & upgrade3% 11,250 per year)(75 users * 250) (10 PD1 * 1,500) 33,750(no cost for maintenance & upgrade,rental fee per year)1) Configuration and setup 2016 SAP SE or an SAP affiliate company. All rights reserved.Customer33

Focused BuildOutcome based delivery - constant feedback loops with the businessReady-to-run, and integrated, tool-supported methodology to managerequirements and software development in large, agile projects.Value added by methodology & tools Automated visibility of solution readiness againstdue dates, with integrated risk managementManagement of distributed development teamsAgile release and software engineering withoptional JIRA integrationAutomated test planning, change & releasemanagement to support continuous delivery &integration and DevOpsFull integration of demand, project, process,change, release and test management 2016 SAP SE or an SAP affiliate company. All rights reserved.Customer34

Focused Insights for SAP Solution ManagerBuild and distribute powerful customer-specific dashboards in minutesusing state-of-the-art user experience.Value added by methodology & tools Build custom-specific, easy-to-use dashboards inminutes Pre-packaged content with simplified configurationmodels, no programming needed Monitor 800 best-practice KPIs, pre-selected forstandard use cases You can mix real-time or historic metrics from acrossall SAP Solution Manager use cases Ideal to build your ICC and OCC Enable top-level, strategic, KPI-driven managementfor the business solution for IT and Business 2016 SAP SE or an SAP affiliate company. All rights reserved.Customer35

Focused Insights Use CasesStrategyObjective compliance 2016 SAP SE or an SAP affiliate company. All rights reserved.GovernanceService LevelsOperationsPro-active detect-to-correctCustomer36

SAP Solution Manager 7.2Optimal for Your Digital Business TransformationCross Topic IIITransition to 7.2 2016 SAP SE or an SAP affiliate company. All rights reserved.Customer37

What happens when you upgrade to SAP Solution Manager 7.2?Upgrade to new functionalityKey developments Process Management incl. BPMN 2.0 modelingRelease ManagementProject ManagementUpgrade User ExperienceFiori meets SAP Solution Manager: Upgrade to latest technologyUpgrade to SAP HANA as a database: License for SAP Solution Manager included in support contractMigrate SAP HANA to consolidate all applications on SAPHANABuild up experience in running SAP HANA 2016 SAP SE or an SAP affiliate company. All rights reserved.SAP Solution Manager launchpad for personalizeduser experienceFiori Apps for dedicated use casesUpgrade to new maintenance intervalReceive mainstream maintenance beyond 2017: Packaged corrections (notes, support packages)Technology updates (new databases and operating systems)Customer38

SAP Solution Manager 7.2 Technical Stack ViewStack Split SAP Solution Manager 7.2 runs 2 single stacksSplit is done after upgradeThe upgrade from SAP Solution Manager 7.1 to 7.2 is a standard procedure 2016 SAP SE or an SAP affiliate company. All rights reserved.Customer39

Upgrade impactLow effortNo to minimal training and configuration effort, almost a non-event, can be treated as small changeMedium effortSome training effort, configuration changes required, can be treated as minor releaseHigh effortFull training and configuration required, needs to be treated as major releaseScenarioDetails of ImpactImpactProject ManagementProject Management capabilities are similar between 7.1 and 7.2LowIT Service ManagementNo disruption to 7.1 functionality, innovation can be adopted at own paceLowLandscape ManagementSimplification (Maintenance Planner can also be adopted without upgrade; more consistent handling oflandscape entities with removal of the product system)LowData Volume ManagementNo disruption to 7.1 functionality, innovation can be adopted at own paceLowApplication OperationsNo disruption to 7.1 functionality, significant renovation of user experience (UI5 instead of flash). Noarchitecture changes in Monitoring and Alerting infrastructureMediumChange Control ManagementSimplified landscape concept to be implemented (Logical component groups), included in contentactivationMediumCustom Code ManagementComplete redesign of technical infrastructure, migration wizard execution is requiredMediumProcess ManagementComplete redesign of Solution Documentation, Content Activation required, additional innovation can beadopted at own paceHighTest ManagementComplete redesign of Solution Documentation and assigned test cases, Content Activation required, noupgrade of existing Test PlansHighBusiness Process OperationsComplete redesign of Solution Documentation, Content Activation required, adoption of Monitoring andAlerting infrastructure requiredHigh 2016 SAP SE or an SAP affiliate company. All rights reserved.Customer40

Activation starts today!Start preparingSelect what’s rightKnow the impactFor SAP Solution Manager customers we offer Quick identification of those parts of your solution documentation which matter to youDecision support to plan and execute content activationBest practices, services, and tools for the upgrade to SAP Solution Manager 7.2Unparalleled special upgrade support for SAP Solution Manager 7.2Upgrade preparation services are available today. Your journey starts today! 2016 SAP SE or an SAP affiliate company. All rights reserved.Customer41

Key Take-AwaysOne Landscape forBusiness and ITTransparent businessrequirements-to-deploySupport for On-Premise,Hybrid, and Cloud SolutionsLaunchpad, Appsand DashboardsSAP Solution Manageron SAP HANASAP Solution Manager is the Digital Business Services delivery platformand a true value companion for SAP S/4HANA and Digital IndustriesFocused Solutions complement SAP Solution Manager with Focused Buildand Focused Insights. 2016 SAP SE or an SAP affiliate company. All rights reserved.Customer42

SAP Solution Manager Knowledge Resources & ServicesSAP ServicesSAP Enterprise SupportExpert GuidedImplementationRoadmapServices(Planning and Design)AcceleratedInnovationEnablementSAP SupportPortalE2ExSMx(Functional Overview)(Setup & Config.)(ManagementCompetence)Key ValueChains(Core Competence)YouTubePlaylistsPublic DemoSystemsProductDocumentationCommunityForum in SCNMedia Center(Product videos, Guided-DiscoveryTutorials)Functional Areas(Expert Competence)FocusedSolutionsCircleTurnkey SolutionsKnowledge ResourcesIntroductionPartner ServicesImplementationServicesAssurance &OptimizationServicesMeet the ExpertSAP Educational Services*Expert e book”)ExpertPublicationsPrivateEvaluationSystem (CAL)FocusedSolutionsCurriculum*) Planned availability Q1 2017 2016 SAP SE or an SAP affiliate company. All rights reserved.Customer43

Thank you.Solution ManagementDigital Business Services, SAP SE 2016 SAP SE or an SAP affiliate company. All rights reserved.Customer44

2016 SAP SE or an SAP affiliate company. All rights reserved.No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP SE or an SAP affiliate company.SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE (or an SAP affiliatecompany) in Germany and other countries. Please see ht/index.epx for additional trademark information and notices.Some software products marketed by SAP SE and its distributors contain proprietary software components of other software vendors.National product specifications may vary.These materials are provided by SAP SE or an SAP affiliate company for informational purposes only, without representation or warranty of any kind, and SAP SE or itsaffiliated companies shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP SE or SAP affiliate company products andservices are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed asconstituting an additional warranty.In particular, SAP SE or its affiliated companies have no obligation to pursue any course of business outlined in this document or any related presentation, or to developor release any functionality mentioned therein. This document, or any related presentation, and SAP SE’s or its affiliated companies’ strategy and possible futuredevelopments, products, and/or platform directions and functionality are all subject to change and may be changed by SAP SE or its affiliated companies at any timefor any reason without notice. The information in this document is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. All forwardlooking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Readers are cautioned not to placeundue reliance on these forward-looking statements, which speak only as of their dates, and they should not be relied upon in making purchasing decisions. 2016 SAP SE or an SAP affiliate company. All rights reserved.Customer45

SAP Solution Manager as a door opener for SAP HANA First system in a general plan to migrate to SAP HANA and become familiar with it Preparation of SAP HANA operations Why choose SAP Solution Manager 7.2 on SAP HANA? SAP HANA SAP recommends to execute your upgrade to SAP Solution Manager 7.2 and your migration to SAP HANA in one go.