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February 2021INDIAN 20RAILWAYSKEVADIYARailway stationInaugurated on17th JanuaryFIT INDIA MOVEMENTALL OVER INDIAN RAILWAYS– Special Coverage
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In this issueINDIAN RAILWAYSFebruary 2021Vol. 64 No. 11Editorial BoardShri Suneet SharmaChairman &Chief Executive OfficerShri Naresh SalechaMember (Finance)Shri Sushant Kumar MishraSecretaryShri Rajesh Dutt BajpaiExecutive Director (I&P)Shri Sudipta SenEditorCOVER STORY : History Created in Gujarat as World’s TallestStatue of Unity is now on Indian Railway’s map withinauguration of new Kevadiya Railway Stationby Hon’ble Prime Minister 9Editorial CorrespondenceEDITOR, Indian Railways,Room No. 411, Rail Bhawan,PM Dedicates Rewari-Madar Section. New Delhi-110001.Prime Minister Flags Off 100th Kisan Rail. Tel. : 23383540, 23385072,Fitness Protocolsand Guidelines65 YearsEaseof Doing forBusinesswith Railway. 43416 (Rly.)Indian Railway Launches Upgraded e-Ticketing Website. Email : editorindianrailways@gmail.comBusiness CommunicationsShri Prashant Kumar PattnaikBusiness Manager Indian Railways,Room No. 310, Rail Bhawan,New Delhi-110001.Tel : 47845378, 45378 (Rly.).Email : bmpr310rb@gmail.comOURUNSUNGHEROES36Editorial AssistanceShrimati Geeta SrikalaCover PhotoReplica of Sardar Vallabhbhai Patel’s‘Statue of Unity’ in front of KevadiyaRailway Station inaugurated on17th January, 2021Fit India Movement22Zonal Railways/PU News Unless specifically mentioned, the articles andstatements published in this journal do notnecessarily reflect the views and policies of theMinistry of Railways (Railway Board)ANNUAL SUBSCRIPTION (OFFLINE)INDIA 250 ( 200 for Railwaymen)FOREIGN 1250 (Sea Mail) 2500 (Air Mail)SINGLE COPY : 20SPECIAL ISSUE : 70(See page 30 forONLINE and OTHER DETAILS)14161718Valour onFootplateShri SudhenduJ. Sinha47“Who Am I?” QUIZ3637The Changing Landscape ofContemporary Libraries 49 Shri Rajesh Kumar SinhaThe Siren Blown 51 Shri Subrata BhattacharyaFMC 54 Shri Uppuluri Krishna MurtyGlobalisation and Pandemic 57 Prof. S. BalakothandapaniHim Darshan Express with VistadomeCoaches between Kalka-Shimla 59 Shri Anil SaxenaOTHER FEATURESPAINTINGS by Shri Om Prakash 50Character's Identity : Poem by Kavyayini Singh 63Twilight : Poem by Apurba Kumar Chakravorty 63
February 2021INDIAN 20RAILWAYSKEVADIYARailway stationInaugurated on17th JanuaryFIT INDIA MOVEMENTALL OVER INDIAN RAILWAYS– Special CoverageIEditorialf morning shows the day, 2021 bids fare to be an eventful year for Indian Railways. The firstmonth of the calendar year has been full of activities – portions of both Eastern (on 29th Dec)and Western DFC (on 17th Jan) have been inaugurated, IRCTC’s revamped ticketing websitehas been launched, Freight Business Development portal has been started, Kevadiya Rlystation inaugurated, 5 Kevadiya-bound trains flagged off from different directions andinauguration of another renovated station in Gujarat ( Gandhinagar) is in the pipeline.Kevadiya – a small quaint township in the Narmada basin of Gujarat State is suddenlygrabbing public attention. How many of us would have even heard the name 10 years back?Barely a few. The small human settlement made brief appearances in Newspaper Headlinesduring Saradr Sarovar Dam project movement and then once again quickly receded back intooblivion. Today it is drawing throngs of national and international tourists. Apart from themain attraction of the Sardar Vallabbhai Patel’s gigantic statue, today Kevadiya boasts of atent city, a cactus garden, a Children’s Nutrition Park, River-rafting and Jungle safari andbears tell-tale evidence of what can be achieved when vision is backed up by steely resolve.The new Railway Station at Kevadiya and trains flagged off during its inauguration will helptourist have a quicker access to this newly developed tourist spot of Gujarat. The cover storyof this month is on Kevadiya and the newly inaugurated Station building there.Apart from the regular features like Central news, Zonal Railway news, infographics andpicture Gallery the issue also contains a poem written by Ms Kavyayini Singh, 13 year olddaughter of one of the Board’s Officers and beautiful drawings by Shri Om Prakash, Sr PRO,S Rly. 72nd Republic Day was celebrated all over IR with great patriotic zeal and enthusiasm.Detailed coverage of the events will be carried in the next issue of the magazine.Our magazine has a rich legacy of more-than-60-years old glorious past and our readerswill have a glimpse of it in our newly introduced feature named ‘From the Archive.’ We wouldlike to have our esteemed readers’ feedback on the item.This magazine congratulates S Rly for having won SILVER in the prestigious SKOCHAwards under the category of excellence in Response to COVID-19 and Western Railway forwinning the first position in Transportation Sector in the National Energy ConservationAwards-2020.Shri Suneet Sharma has joined as Chairman & CEO of Railway Board w.e.f. 31st December,2020. The magazine wishes him all the best for the assignment.Corrigendum : In the editorial column of January ’21 issue, 2020 was inadvertently mentioned as the 50thAnniversary of Hiroshima-Nagasaki bombing. 2020 was actually the 75th anniversary of the incident. Theoversight is sincerely regretted.FEBRUARY 2021 I Indian Railways I 7
CENTRAL NEWSHistory Created in Gujarat as World’s Tallest Statuenew Kevadiya Railway StationHistory was created in Gujarat on Sunday, 17thJanuary, 2021 as the world’s tallest statue –The Statue of Unity of Iron Man Sardar VallabhbhaiPatel came up on Indian Railways map at Kevadiya,Gujarat. On this occasion, Hon’ble Prime Ministerof India also inaugurated the Dhaboi-ChandodGauge converted BG line, Chandod-Kevadiya newBG line, Pratap Nagar-Kevadiya newly electrifiedsection and new station buildings at DhaboiJn., Chandod and Kevadiya. Hon’ble PrimeMinister of India also flagged off 8 newKevadiya – bound trains from variousdesti nations through video conferencing.With this marvelous milestone, aseamless connectivity by rail has beenprovided to pilgrims, passengers andtourists alike from different parts of thecountry visiting the various holy placesnestled on the banks of holy riverNarmada as well as other places ofinterest in the vicinity of the Statue ofUnity.The path to this achievement wasnot at all easy in view of the challengesposed by COVID pandemic reducingwork force of engineers, extendedmonsoon resulting in loss of workingdays and various hurdles faced in theprocess of land acquisition. It is worthmentioning here that the foundationstone for the construction of Statue ofUnity was laid by Hon’ble Prime Ministeron 31st October, 2013 when he was theChief Minister of Gujarat on the occasionof the birth anniversary of Sardar Patel.8 I Indian Railways I FEBRUARY 2021The gigantic statue of Unity standing tall at atowering high of 182 meters warmly opened itsdoors to the public on 31st October, 2018 on theoccasion of the 143rd birth anni v ersary of SardarPatel. This unique idea is a tribute to SardarVallabhbhai Patel – The Iron Man and the Architectof the today’s united India. The inspiring leaderstood tall and integrated the princely states intothe Indian Union laying the foundation of a strongand prosperous India. As an ode to this great figure,
CENTRAL NEWSof Unity is now on Indian Railway’s map with inauguration ofby Hon’ble Prime MinistertheIndianRailwayshassucceeded to bring every Indiancloser to this great son of motherIndia.Today, Kevadiya is a majorpilgrim destination drawing hugecrowds from all over the country.Kevadiya railway station hasbeen registered by IGBC forbeing India’s first railway stationto be certified as Green Buildingever since its inception. Thewater management through rainwaterharvesting,sewagetreatment plants and LED lightsused in the Station will all play amajor role in running the stationwithout any detrimental effect onthe environment. The projects(the stations and the new lines)are also expected to give a fillipto the developmental activities inthe nearby tribal regions, boostconnectivitytoimportantreligions and ancient pilgrimplaces on the banks of riverNarmada, increase both domesticand international tourism andact as an overall catalyst for socioeconomic development of theregionwhilealsohelpinggenerate new employment andbusiness opportunities. It willnow be easy for tourists to plantheir tours of the region.SALIENT FEATURES OF THE PROJECTllllllllllllllllllllllThe project was sanctioned at a cost of 811 cr.Land acquisition for new line project was completed as late as July2020 and the project has been commissioned only in 5 months.It has total of 7 stations with 3 major (crossing) stations & 4 minor(halt) stations.Out of these 4 are new stations - Moriya, Tilakwada, Garudeshwar &Kevadiya, and 3 are existing stations, namely Dabhoi Jn., Vadaj &Chandod.There are 8 major bridges, 79 minor bridges, 9 Road Over Bridges &31 Road Under Bridges.The sectional speed between Pratapnagar -Dabhoi has been raisedfrom 75 kmph to 110 kmph in a short span of 75 days & Dabhoi –Kevadiya section has been built with 110 kmph. The speed of theentire section from Pratapnagar – Kevadiya will be further enhancedto 130 kmph.The station buildings at Dabhoi Jn., Chandod & Kevadiya have beendesigned aesthetically incorporating local features and modern pass enger amenities. Also, Kevadiya station is India’s first railway stationwith a Green Building Certification since inception of construction.Modern engineering techniques & equipment such as Mobile FlashButt Welding machines, Ready Mix Concrete (RMC), Heavy EarthMoving equipment, Heavy duty Road Cranes & Track Machines weredeployed to quicken the pace of Civil Engineering work.A unique technical solution for design of Minor bridges has beenadopted by using locally available RCC Hume pipes. This has not onlyreduced execution time but has also garnered a savings of approx. 27 cr.Innovative technologies such as Factory Acceptance Test (FAT) &Sight Acceptance Test (SAT) for Electronic Interlocking Signallingsystem through Virtual Mode (during COVID-19 pandemic) have beenused to speed up the Signalling works & to reduce commissioning time.Tower Wagons, Over Head Equipment (OHE) wiring train wereutilized for expedition of Electrification works.FEBRUARY 2021 I Indian Railways I 9
CENTRAL NEWSTrain NoFromToTrain Name & Frequency09103/04KevadiyaVaranasiMahamana Express (Weekly)02927/28DadarKevadiyaDadar-Kevadiya Express (Daily)09247/48AhmedabadKevadiyaJanshatabdi Express (Daily)09145/46KevadiyaH. NizamuddinNizamuddin-Kevadiya Sampark Kranti Express (Bi-Weekly).09105/06KevadiyaRewaKevadiya-Rewa Express (Weekly)09119/20ChennaiKevadiyaChennai-Kevadiya Express (Weekly)09107/08PratapnagarKevadiyaMEMU train (Daily)09110/09KevadiyaPratapnagarMEMU train (Daily)10 I Indian Railways I FEBRUARY 2021
CENTRAL NEWSSALIENT FEATURES OF KEVADIYA STATIONllllllllllKevadiya Railway Station has been registered withthe Indian Green Building Council (IGBC) for beingIndia’s First Railway Station to be certified asGreen Building by IGBC ever since inception ofconstructionLED lights and star rated branded electricalappliances will save electricity.Water management through rain water harve sting,sewage treatment plant, eco-waterless urinals anddrip irrigation.The segregated green waste at source will be reusedto produce fertilizer and reduce wasteFirst 2 levels have passenger facilities such asllllllAC Waiting rooms & VVIP Lounge.The 3rd level houses a viewing gallery from whichtourists can have a good view of Statue of Unity &a tribal art gallery is also being developed hereA 12 feet tall replica of ‘Statue of Unity’ isinstalled at the prime location of stationcirculating area. It is also designed by the samesculptor Shri Ram V. Sutar who designed &created the Statute of Unity.The surrounding area has vast parking space,landscaping, thematic park, solar light poles, widetraffic way, horticulture plants, thematic park withselfie zone, food courts & children’s play area.FEBRUARY 2021 I Indian Railways I 11
CENTRAL NEWSKEVADIYA STATIONTRAINS READY FOR FLAGGING OFF FOR KEVADIYA ON 17 JANUARY, 2021Southern RailwayComplimentary foodduring inaugural run12 I Indian Railways I FEBRUARY 2021Western Railway
CENTRAL NEWSINTERIOR OF THE VISTADOME COACHES RUNNING ONAHMEDABAD - KEVADIYA SECTIONCourtesey : Shri Ajeet Singh Yadav,Publicity Inspector, Railway Board.Sink-in Food-trayObservatory loungeFEATURES* LHB Coaches with sky-line view* Rotatable seats with sink-in food tray* Large glass windows andobservatory lounge* Wi-fi based passenger informationsystem* Air spring suspension* Charging socket below arm-rest* Better ride comfort* Digital display screen* CCTV surveillanceFEBRUARY 2021 I Indian Railways I 13
CENTRAL NEWSPM Dedicates Rewari - Madar Section of Western Dedicated FreightCorridor to the Nation India Joins Select Nations in the World with the flag off of Double Stack Container TrainPrime Minister Shri Narendra Modi dedicated tothe nation the 306 km long Rewari-Madarsection of the Western Dedicated Freight Corridor(WDFC) 7th January, 2021 through video conference.He also flagged off the Double Stack Long HaulContainer Train on this route. Governors Rajasthanand Haryana, Chief Ministers of Rajasthanand Haryana and Union Ministers Shri PiyushGoyal, Shri Gajendra Singh Shekhawat, ShriArjun Ram Meghwal, Shri Kailash Choudhary, ShriRao Inderjit Singh, Shri Ratan Lal Kataria, ShriKrishan Pal Gurjar were present on the occasion.Dedicated Freight Corridor Corporation ofIndia (DFCCIL) is constructing the Western DFC(1506 Route km) and Eastern DFC (1875 route kmincluding Sonnagar-Dankuni PPP Section). TheEDFC starting from Sahnewal near Ludhiana(Punjab) will pass through the states of Punjab,Haryana, Uttar Pradesh, Bihar and Jharkhand toterminate at Dankuni in West Bengal. The WesternCorridor connecting Dadri in Uttar Pradesh toJawaharlal Nehru Port (JNPT) in Mumbai willtraverse through the states of UP, Haryana,Rajasthan, Gujarat and Maharashtra.DFCCIL will run freight train at the maximumspeed of 100 km/per hour as against the currentmaximum speed of 75 kmph on Indian Railwaytracks whereas the average speed of freight trainswill also be increased from existing speed of26 kmph on Indian Railways lines to 70 kmph onDedicated Freight Corridors (DFC). The opening ofthis stretch will benefit various industries in14 I Indian Railways I FEBRUARY 2021Rewari-Manesar, Narnaul, Phulera & Kishangarhareas of Rajasthan & Haryana. In addition to this,the container depot of CONCOR at Kathuwaswill also come on the DFC map and get advantagein terms of faster throughput. The ports of Gujaratlike Kandla, Pipavav, Mundhra, Dahej etc willhave an uninterrupted connectivity to the Northernparts of India. With the dedication to the nationof the 351-km Bhaupur- Khurja section, andthe interchange point between the WDFC &EDFC at Dadri, seamless connectivity can beensured.
CENTRAL NEWSOPERATION CONTROL CENTRE (OCC) AT PRAYAGRAJHIGHPOINTSEARLIER Heavy Haul train operationwith 25 Ton axle load has beenenvisaged for the First time inIndia. Double stack long haul cont ainers train movement on thissection will give assured timebound delivery at Ports andfaster evacuation of cargo fromthe ports to the hinterland. Double line electric (2 X 25 KV)track to undertake higher haul age at higher speeds Automated New Track Constr uction (NTC) machine withrecord single day track laying ofmore than 3 km. More Powerful Locomotives7000 kW (9000 HP) CO-CO 6axles High rise Over Head Equipment(OHE) of 7.4 meter height(existing IR OHE 5.5 m) fordouble stack container move ment on flat wagons. Connecting Multi Modal LogisticHubsandDelhi-MumbaiIndustrial Corridor Reduced Energy Consumptionusing latest technology Green Initiatives - developed as‘Low Carbon & Energy Ef ficientGreen Transportation’ withreduced GHG emiss ions w.r.t.freighttransportationbyexisting rail and road system Exclusive operation for freighttrainsShri Narendra Modi, Hon’ble Prime Minister inaugurated the 351Km Bhadan - Khurja Section and Operation Control Centre atPrayagraj on 29th December, 2020. Shri Yogi Adityanath, Hon’ble ChiefMinister, Uttar Pradesh along with Shri Piyush Goyal, Hon’bleMinister of Railways, Commerce & Industry, Consumer Affairs, Foodand Public Distribution also graced the occasion.This important section is situated in India’s most populous stateof Uttar Pradesh and is built at a cost of 5,750 crores. This sectionis funded by the World Bank. The New stations in this section areBhaupur, Kanchausi, Achalda, Ekdil, Bhadan, Makhanpur, Tundla,Hathras, Daudkan & Khurja. Some of the important Industrial Areasthat straddle this section are Aligarh, Khurja, Firozabad and Agra.This section will open new vistas of opportunity for the districtspassing through the Khurja-Bhaupur section. The DFC alignmentcovers the districts of Kanpur Dehat, Aurayia, Etawah, Firozabad,Hathras, Aligarh and Bulandshahr.Kanpur Dehat district'sPukhrayan region is known for aluminium utensils production. Theyare sold in local markets as well as in other districts like Jhansi,Hamirpur, Banda, Kanpur, Auraiya, Etawah etc. DFC will provide awider reach for the aluminium industry. Auraiya district is renownedfor milk processing and the production of desi ghee which is anoffshoot of animal husbandry. The district is a major producer of puredesi ghee.The state-of-the-art Operation Control Centre (OCC) at Prayagraj(Allahabad) will act as the command centre for the entire route lengthof 1856 Kms. of the Eastern Dedicated Freight Corridor (EDFC),controlling and monitoring the system including Train operation andpower supply system.Building ArchitectureThe OCC has a total built-up area of 13,030 square metres andhas been developed on a land parcel of 4.20 acres. It is one of the mostmodern and resilient control buildings of its kind globally for TrainOperations. The building is environment-friendly with a GreenBuilding rating of GRIHA4 equipped with solar power and rain waterharvesting. The OCC is fully equipped to meet the purpose ofAccessible India Campaign (Sugamya Bharat Abhiyan) for achievinguniversal accessibility for Persons with Disabilities.FEBRUARY 2021 I Indian Railways I 15
CENTRAL NEWSPrime Minister Flags Off 100th Kisan Rail from Sangola to ShalimarShuge traffic of capsicum, pomegranate, grapes grownin Sangola, Pandharpur, Modlimb, KavatheMahankal and Salgare in Solapur and Sanglidistricts; lemons from Ahmednagar area, tomatoand raw-plantain in the areas of Jeur and Karmalawhich were earlier being transported by road arenow being transported by Kisan Rail.Orange isan Rail for transporting oranges fromNagpur and surrounding areas was started from14th October, 2020. This area is famous for otheragro products for which there is a huge demand.The introduction of Santra Kisan Rail on Railwayshas proved to be another master stroke which willnot only increase orange production but also pavethe way for distribution of the famous oranges ofBackgroundMaharashtra all over the country. This is no lessRailways and Agriculture both worked eventhan a boon to the Orange Producers.during lockdown and ensured the foodgrainsSangola-Shalimar Kisan Rail was started onreached every nook and corner of the country.28th November, 2020. The multi-commodity trainKisan Rail has become a game changer in ensuringservice, carries vegetables such as cauliflower,a fast trans portation of agriculture produce acrosschillies, onion, etc., as well as fruits like grapes,the nation. It provides seamless supply chain oforanges, pomegranate, banana, custard apple. etc.perishable produce. Indian Railways introducedThe loading and unloading of perishablefirst ‘Kisan Rail’ from Devlalicommodities will be permittedto Danapur on 7th August,at all enroute sto ppages and no2020. This train was furtherminimum or maximum size ofextended upto Muzaffarpurcon signment is stipulated. Awith an increased frequencyfarmer can book a fewfrom weekly to 3 days in akilograms to several tonnes asweek as a result of goodper his requirement. Govt. ofresponse from the farmersIndia has extended a subsidy oftaking advantage of the50% on transpo rtation of fruitsservice to send their produceand vegetables, through Kisanto the distant places ofRails. Kisan Rail will continueNorthern India.to cater to the requirements ofA Link Kisan Rail fromsmall farmers and smallSangolainMaharashtratraders for carrying theirfollowed soon. There was aFirst Kisan Rail flagged off on 7 August, 2020perishables to distant places.hri Narendra Modi, Hon’ble Prime Ministerflagged off the 100th Kisan Rail from Sangola(Maharashtra) to Shalimar (West Bengal) on 28thDecember, 2020 through video link.Shri Narendra Singh Tomar, Minister forAgriculture & Farmers Welfare, Rural Development,Panchayati Raj and Food Processing Industries,Govt. of India and Shri Piyush Goyal, Minister forRailways, Commerce & Industry, ConsumerAffairs, Food & Public Distribution, Govt. of Indiawere present on the occasion through video link.The first Kisan Rail which started in August 2020as a weekly train, gained popularity and is nowrunning on three days in a week.16 I Indian Railways I FEBRUARY 2021
CENTRAL NEWSEase of Doing Business with Railway gets a solid boostShri Goyal said that Indian Railway is aninvisible thread which connects the length andbreath of India. During the lock down, Railwayshowed it's resolve in delivering the essentialsupplies to the nation in most challenging timesand keep national supply chains running. The newportal will be game changer in ensuring in ease ofdoing business with Railways. The portal willensure that best services are available to theIndian Railways is the backbone of the country'slogistics sector. During 2020, when most of theactivities were under lockdown, Indian Railwayswas providing relentless services in Freight trans po rtation in the country. Indian Railways achievedhighest ever loading continuously in Sept, Oct, Novand Dec 2020. Indian Railways has embraced a‘Freight on Priority’ policy by pushing for anaggressive customer-centric approach to expandthe freight carried not only from the traditionalseg ments but also by attracting new customers toits fold.In its commitment to take level of customerservices to new heights, Shri Piyush Goyal, Ministerfor Railways, Commerce & Industry, ConsumerAffairs and Food & Public Distribution launchedon 5th January, 2021 a Freight Business Develo pment Portal as one stop solution for all the needsof freight customers.clients. The Minister said that last 6 years haveseen an extra ordinary development in all spheresof Railway operations under the leadership of PM.Indian Railway is getting future ready. Thecommitment of Railways to further improve theTHE DISTINGUISHING FEATURES OF THE PORTAL ARE AS BELOWa) New to RailA new customer can register on this portaland place demand for wagons in the mostconvenient way.b) Existing CustomersRailways’ prestigious freight customers are ourmost valuable assets, we’re committed to offer themthe best-in-class services, the personalization andvital information that plays a key role in theirbusiness developments, sustenance and expan sions.The personalized dashboard of Freight BusinessPortal shall bring one the single view, which givesaccess to the entire business with Indian Railways.c) Commodity PagesThe portal has commodity pages on majorcommodities transported by Railways: Coal,Minerals and Ores, Food Grain, Flour & Pulses,Cement & Clinker, Chemical Manure, Iron andSteel, Petroleum products, Container services,Automobile and more.d) Tools and ServicesYour business is of utmost importance for us,we value your time and are committed to offer youthe frequently accessed tools and services toprovide direct access to vital information.e) Logistics PartnersIndian Railways invites and welcomes thepartnerships in Indian Railways freight operationsacross the country. One may join the networkthrough investments in Private Sidings, PrivateFreight Terminals or Railways Owned GoodsSheds to make railways, a part of the supplychain.f ) Professional SupportIndian Railways is always committed toprovide professional support to its valued customers.The customers can contact Indian Railway officialson phone or in writing. The customers can sendtheir suggestion, query or complaint to IndianRailways through contact us option.FEBRUARY 2021 I Indian Railways I 17
CENTRAL NEWSservices is unflinching. Greatness of Railwayswould not just be in being better than someone elsebut being the BEST. The portal can be accessed bylogging on to Indian Railways web ois.indianrail.gov.in/RailSAHAYFirst of it's kind dedicated Freight portal willensure that all operations stay customer centric,reduce the costs for logistics providers, provideonline tracking facility for suppliers and alsosimplify the process of goods transportation.Freight Business Development portal has beendesigned to replace physical processes with onlineones to minimize the need of human to humaninteraction. The Portal has been specially designedand developed keeping in mind the varied needs ofall existing as well as new customers with focus onease of doing business, to bring more transparencyand to provide professional support.Benefits to the CustomersThe Portal has been specially designed anddeveloped keeping in mind the varied needs of allexisting as well as new customers with focus onease of doing business, to bring more transparencyand to provide professional support.The event was attended by Chairman & CEORailway Board, heads, business leaders and officialsof multi modal logistics service providers, commoditysectors like foodgrains, steel, auto, salt etc andother stake holders.Indian Railway Launches Upgraded e-Ticketing Website & Mobile App for Booking ofOnline Railway Tickets – New Year gift to the passengersFollowing the vision of ‘Digital India’ of Hon’blePrime Minister, Shri Narendra Modi, IndianRailways has revamped & upgraded its e-ticketingwebsite www.irctc.co.in and IRCTC Rail ConnectMobile App, which are used for booking of Railwaytickets ‘online’.The Upgraded e-ticketing Website & App,offering ‘Best-in-class’ features was launched byMinister of Railways and Commerce & Industryand Consumer Affairs, Food & Public Distribution,Shri Piyush Goyal on 31st December, 2020.Speaking on the occasion, he said “The Railwaysis committed to serving the nation, and constantly18 I Indian Railways I FEBRUARY 2021working to augment its services to further improvethe rail travel experience. This Upgraded e-ticketingplatform for booking of online Railway tickets, willenhance passenger convenience.”e-Ticketing services for booking of Indian RailwayTicketsIn 2014, the Next Generation E-ticketing(NGeT) system was launched to provide seamlesse-ticketing services – higher booking loads andbetter user interface, through IRCTC. The upgradede-ticketing website & App will provide the nextlevel of services and experience to the rail users.
CENTRAL NEWSCustomer experience has been the focus for revampingthe featuresThe railway customer has been focus of thedesign of this new world class website for bookingof rail tickets. Novel user personalization featureslinked to user log in, have been incorporated for thefirst time ever, along with customizations forseamless travel experience, one stop train selectionfor booking, and integrated booking for meals &accommodation with tickets. Website & App, offering ‘Best-in-class’features The booking of meals, retiring rooms andhotels has been integrated and can bedirectly along with the tickets Predictive entry suggestions using ArtificialIntelligence to be given to the passenger Simpler checking of the refund status All information on one pageMinister of Railways delivering speech on the occasion of inauguration of IRCTC's revamped websiteSALIENT FEATURES OF NEW USER INTERFACEllllllllllllllllllCustomized Prompts for individual’s (on login) Dashboard for Last Transaction, Upcoming Journeys,booking Meals, Hotel and Retiring Room.One click Rebook Favourite Journeys and Refund Status Check.Intelligent Journey and Stations Suggestions from Recent Searches / bookings: Display of Most bookedstations and Routes by the individual (on login) or generally, f
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