Transcription
NVENT NUHEATSIGNATURE THERMOSTATOperating Manual
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TABLE OF CONTENTSINTRODUCTION 4SYSTEM TESTS 5SETUP WIZARD 5GFCI 5SECTION 1: HOME SCREEN 61.1Temporary Bypass and Hold Options 71.2Energy Use 81.3Settings 8SECTION 2: SETUP/PREFERENCES 92.1Language 92.2Date 92.3Time 92.4Unit 102.5Operating Mode 102.6Temperature Control 112.7Temperature Display 122.8Floor Type 122.9Early Start 122.10Floor Limit 132.11Screen Brightness 132.12Screensaver 13SECTION 3: PROGRAM/SCHEDULE 14SECTION 4: WIFI SETTINGS 15SECTION 5: WEATHER SETTINGS 16SECTION 6: THERMOSTAT INFORMATION 17SECTION 7: FACTORY RESET 18SECTION 8: WIFI TROUBLESHOOTING 19SECTION 9: CONNECTING TO NEST, GOOGLE ASSISTANT, AMAZON ALEXA, OR IFTTT . 22nVent.com 3
INTRODUCTIONThank you for choosingnVent NUHEAT Signature!You have chosen the most advanced thermostat to control your nVent NUHEATElectric Floor Heating System. This manual will cover each of the features of theSignature thermostat.4 nVent.com
SYSTEM TESTSThe Signature thermostat features a series ofdiagnostic tests to confirm the thermostat isinstalled and functioning properly.The System Tests option is available the firsttime the thermostat is connected to power orafter a factory reset is initiated.SETUP WIZARDThe Signature thermostat features a Setup Wizard to guide you through the basicsetup process.The Setup Wizard is available the first time the thermostat is connected to power orafter a factory reset is initiated. Refer to section 6 on page 17.GFCIThe Signature thermostat has a built-in GFCI (Ground Fault Circuit Interrupter).The GFCI protects against risks of electrocution caused by a current leakage. If thecurrent leakage exceeds 5 mA, the GFCI will automatically be triggered, thus cuttingpower to the floor heating system. To indicate the fault, a message will appear onthe screen informing you of the fault. To reset the GFCI, press the button on theright side of the thermostat. If problem persists, contact nVent NUHEAT at1.800.778.WARM(9276).nVent.com 5
SECTION 1: HOME SCREEN13274598610111. Change date and time7. Increase the temperature2. Access WiFi settings8. Decrease the temperature3. Access weather forecast(WiFi connection required)9. Heating indicator - when visible,system is heating4. Current temperature10. Access Energy Use data5. Target temperature or setpoint11. Access Settings menu6. Operating mode - Auto* means thethermostat is following the program/schedule. Manual means thethermostat is NOT following theprogram/schedule and is beingcontrolled manually.Refer to section 2.5 on page 10.*When thermostat is in Auto mode:Resume Programmed Schedule - only appears if thermostat is in Auto mode andtemperature is manually increased/decreasedHold Options - only appears if thermostat is in Auto mode and temperature ismanually increased/decreased. Refer to section 1.1 on page 7.6 nVent.com
SECTION 1: HOME SCREENSECTION 1.1 TEMPORARY BYPASS AND HOLD OPTIONSIf the thermostat is following the program/schedule (in Auto mode), you cantemporarily bypass the programmed temperature by pressing the or buttonuntil the desired Set To temperature is displayed. The thermostat will maintain thistemperature until the start of the next period.Press Resume Program to cancel the temporary bypass.Press Hold Options to access more options.Hold OptionsThe Signature thermostat allows you to set the duration you want to hold the temporary bypass temperature. Change the duration of the hold time by pressing theor arrows. Alternatively, press Permanent Hold to hold the temporary bypasstemperature indefinitely.Press Cancel to ignore the change or press Save to confirm.On the home screen, press Resume Program to cancel the temporary bypass.nVent.com 7
SECTION 1: HOME SCREENSECTION 1.2 ENERGY USEThe Signature thermostat tracks the amountof time your floor heating system has beenheating.Press Day/Week/Year to view the differenttime ranges.Press Back to return to the home screen.NOTE: The thermostat cycles the heatingon and off to maintain the desired setpointtemperature. Actual heating time is normallya percentage of the scheduled ON time.Example: Thermostat is programmed toturn on at 5:00pm and turn off at 8:00pm.The total ON time is 3 hours but the numberof hours the system is actually HEATING maybe a percentage of the total ON time.SECTION 1.3 SETTINGSThe following options are availableunder the Settings menu: Setup/Preferences Program/Schedule WiFi Settings Weather Settings Thermostat Info Factory Reset8 nVent.com
SECTION 2: S ETUP/PREFERENCESFrom the home screen, access the Setup/Preferences menu by pressingSettings Setup/Preferences. Press the or arrows at the top to view bothpages of Setup/Preferences.SECTION 2.1 LANGUAGEChoose betweenEnglish/Français/Español.Press Cancel to ignore the changeor press Save to confirm.SECTION 2.2 DATESet the current month/date/year.Select whether to enable/disable daylightsavings time based on your region.Press Cancel to ignore the changeor press Save to confirm.SECTION 2.3 TIMESet the current time. Select whether youwould like the time to sync with the networktime once the thermostat is connected toyour WiFi network.Press Cancel to ignore the changeor press Save to confirm.nVent.com 9
SECTION 2: S ETUP/PREFERENCESSECTION 2.4 UNITChoose between Fahrenheit or Celsius.Press Cancel to ignore the changeor press Save to confirm.SECTION 2.5 OPERATING MODEThe thermostat has two operating modes:1. Auto - Use Auto (default) mode ifyou want the thermostat to followa programmed heating schedule.Refer to section 3 on page 14.2. Manual - In Manual mode, theprogrammed schedule is not followed.Use this mode if you always want toset the temperature manually.The thermostat will maintain the settemperature until it is manually changedor until you switch to another operatingmode.Press Cancel to ignore the change or pressSave to confirm.10 nVent.com
SECTION 2: S ETUP/PREFERENCESSECTION 2.6 TEMPERATURE CONTROLThe thermostat can be configured tocontrol the floor temperature, air/roomtemperature, or a combination of floorand air/room temperature.TEMPERATURE CONTROL SETTINGDESCRIPTIONFloor temp. (default)The thermostat controls thefloor temperature.Air/Room temp.The thermostat controls the air/roomtemperature. This setting disables thefloor sensor and is useful if the floorsensor is damaged or not installed.Combined (advanced)For advanced users only - This settingallows control of the floor heatingsystem based on air/room temperaturebut will not turn on the floor heatingsystem if the floor temperature is abovethe floor limit.Press Cancel to ignore the change or press Save to confirm.nVent.com 11
SECTION 2: S ETUP/PREFERENCESSECTION 2.7 TEMPERATURE DISPLAYThe thermostat can display either of thefollowing temperatures on the home screenand screensaver: Floor temp. (default) Air/Room temp.Press Cancel to ignore the changeor press Save to confirm.SECTION 2.8 FLOOR TYPESet according to your flooring type. WhenEngineered/Laminate is selected, the floortemperature will be limited to 82 F / 28 C.NOTE: This setting is not available ifTemperature Control is set to Air/Roomtemp. Refer to section 2.6 on page 11.Press Cancel to ignore the changeor press Save to confirm.SECTION 2.9 EARLY STARTEarly Start calculates the optimal time tostart heating to ensure your floor reaches thedesired temperature at the scheduled timein your program/schedule. It only applies ifyour thermostat is following a programmedschedule (ie. thermostat is in Auto mode).Press Cancel to ignore the changeor press Save to confirm.12 nVent.com
SECTION 2: S ETUP/PREFERENCESSECTION 2.10 FLOOR LIMITSet the maximum temperature you want thefloor to reach. The floor heating will not turnon if the floor temperature is above the setfloor limit. If the floor limit is set too low, yourfloor heating system will not turn on. nVentNUHEAT suggests leaving the floor limit atthe default factory temperature setting.NOTE: This setting is not available ifTemperature Control is set to Air/Roomtemp. Refer to section 2.6 on page 11.Press Cancel to ignore the change or pressSave to confirm.SECTION 2.11 SCREEN BRIGHTNESSSet the desired screen brightness.Press Cancel to ignore the changeor press Save to confirm.SECTION 2.12 SCREENSAVERThe thermostat will display the screensaverafter two minutes of inactivity. You canchoose what information to display on thescreensaver.NOTE: Weather information is only availableif the thermostat is connected to your WiFinetwork.Press Cancel to ignore the changeor press Save to confirm.nVent.com 13
SECTION 3: P ROGRAM/SCHEDULESECTION 3.1 PROGRAM/SCHEDULEFrom the home screen, access the Program/Schedule menu by pressingSettings Program/Schedule.Below is the default schedule of the Signature thermostat:WEEKDAYFLOOR TEMPERATURESTART TIMETILEWOODWakePERIOD6:00 am88 F (31 C)82 F (28 C)Leave9:00 am74 F (23 C)74 F (23 C)Return5:00 pm88 F (31 C)82 F (28 C)Sleep11:00 pm74 F (23 C)74 F (23 C)START TIMETILEWOODWake8:00 am88 F (31 C)82 F (28 C)Sleep11:00 pm74 F (23 C)74 F (23 C)WEEKENDFLOOR TEMPERATUREPERIODTo adjust the setpoint(s):1. Use theorarrows to toggle between weekdays and weekend days.2. Select the period that you want to adjust.3. Using theorarrows, adjust the time and temperature of the setpoint.4. Press Cancel to ignore the change or press Save to confirm.To set a new program/schedule, Press New Program at the bottom of the screen:1. Select the days that share the same schedule.2. Press Next.3. Select the period that you want to adjust.4. Using theorarrows, adjust the time and temperature of the setpoint.5. Press Cancel to ignore the change or press Save to confirm.6. Press Next.7. Repeat steps 1 to 6 until all days have been programmed.8. Press Done to save the program/schedule.14 nVent.com
SECTION 4: WIFI SETTINGSSECTION 4.1 WIFI SETTINGSFrom the home screen, access the WiFi Settings menu by pressingSettings WiFi Settings.To connect your Signature thermostat to your WiFi network:1. Select your WiFi network from the list of available networks detected by theSignature thermostat. If the network name does not appear, refer to section 8on page 19 for WiFi troubleshooting.2. Enter the password for your WiFi network. Note upper/lower case letters,special characters, and numbers in your password. Numbers and specialcharacters can be accessed by pressing thebutton.3. Press Join.4. The thermostat will now attempt to connect to your WiFi network. If this fails,check your WiFi router and repeat steps 1 to 3. If problems persists, refer tosection 8 on page 19 for WiFi troubleshooting.5. Press Next once the screen says Connected.6. Enter a name for your thermostat (eg.“master bathroom” ).7. Press Next.8. Review the privacy policy available at Nuheat.com and press Next.9. Enter an email address where an activation email may be sent. Noteupper/lower case letters, special characters, and numbers in your emailaddress. Numbers and special characters can be accessed by pressingthebutton.10. A n activation email/link will be sent to the email address provided.Press OK.11. Press Back to return to the home screen.After 1-2 minutes, you will notice the WiFi icon turn on at the top of the home screen.This means your Signature thermostat is now connected to your WiFi network.If you cannot connect to your WiFi network, refer to section 8 on page 19 forWiFi troubleshooting.nVent.com 15
SECTION 5: W EATHER SETTINGSSECTION 5.1 WEATHER SETTINGSFrom the home screen, access the WeatherSettings menu by pressingSettings Weather Settings.NOTE: You must complete WiFi setup inorder to display weather information on yourSignature thermostat.Refer to section 4 on page 15.To setup weather information to be displayed on your Signature thermostat:1. A fter you have completed the WiFi setup. Refer to section 4 on page 15.Press Change on the Weather Location screen.2. Enter the ZIP/Postal Code for your area.3. Press Search.4. After a few seconds, your city name should appear on the screen.5. Press Next.6. Press OK.7. Press Back to return to the home screen.After 1-2 minutes, you will notice the weather information appear on the top rightcorner of the Home Screen. Press the weather icon to access the weather forecast.16 nVent.com
SECTION 6: T HERMOSTAT INFORMATIONSECTION 6.1 THERMOSTAT INFORMATIONFrom the home screen, access theThermostat Info items by pressingSettings Thermostat Info.Press the or arrows at the top to viewboth pages of thermostat information: Thermostat name - Name that was entered during the WiFi Settings setup.Refer to section 4 on page 15. Thermostat ID - Unique serial number assigned to the thermostat duringmanufacturing. W iFi network - Name of the WiFi network to which the thermostat is connected. Account - Email address that was entered during the WiFi Settings setup. Refer tosection 4 on page 15. This is the email where the activation/verification email wassent. A ccount status - Reports whether thermostat has been confirmed or not.Your MyNUHEAT.com account must be setup in order for the thermostat tobe confirmed to your account. Server status - Status of the MyNUHEAT server. Floor sensor - Status of the floor sensor. Air/Room sensor - Status of the built-in air/room temperature sensor. GFCI - Status of the GFCI. If ? appears, it means the GFCI has not been tested.Refer to GFCI Section on page 5. GFCI tested - Date that the GFCI was last tested. Appl. version - Firmware version number (for internal use during manufacturing). WiFi version - WiFi version number (for internal use during manufacturing).nVent.com 17
SECTION 7: FACTORY RESETSECTION 7.1 FACTORY RESETFrom the home screen, access the FactoryReset by pressing Settings Factory Reset.Factory Reset allows you to reset thethermostat back to factory default settings.This can be used to reset the thermostat fora new owner or for troubleshooting purposes.WARNING - Factory Reset will delete allinformation stored on the thermostatincluding energy usage data.18 nVent.com
SECTION 8: W IFI TROUBLESHOOTINGSECTION 8.1 WIFI TROUBLESHOOTINGI CAN’T CONNECT TO MY WIFI NETWORKCAUSESOLUTIONWrong passwordTry entering your password again. Be careful toenter uppercase and lowercase letters, numbersand symbols as needed. The Signature thermostatcan switch between three different keyboards toenter these characters.Your network name ishiddenIf you have another device connected to your WiFinetwork such as your mobile phone, stand next toyour Signature thermostat and go into your phone’sWiFi settings to see if the network name isappearing. If you do not see the network, it couldmean that your network name is hidden. If yourwireless network is hidden, it means you’ve chosento not have the network name broadcasted todevices. In the WiFi Settings on the Signaturethermostat, select Other at the bottom and type inthe name of your network (aka SSID). Then enteryour password when you are prompted.Thermostat is too far fromWiFi routerTry connecting another device such as your mobilephone to your WiFi network. Standing next to yourSignature thermostat, go into your phone’s WiFisettings. If the WiFi signal cannot be detected or isvery weak on your phone, it means other devicesmay have trouble connecting to the network fromthat area of the home. This means you may be toofar away from your WiFi router or there may be aproblem with it. If your WiFi router is too far, you canpurchase a WiFi signal repeater which will improvethe range of the WiFi signal in your home for alldevices.nVent.com 19
SECTION 8: W IFI TROUBLESHOOTINGI CAN’T CONNECT TO MY WIFI NETWORKCAUSESOLUTIONInsufficient securityWith so many home devices now connected tosettings on your WiFi router the Internet, we want to make sure our Signaturethermostats are connected to secured networksso that hackers cannot gain control of devices inthe home. There are two main types of encryptionor protection available through wireless routers;WEP and WPA. WEP is the original form of wirelesssecurity which offers very minimal security.Hackers can very easily break into your wirelessnetwork if your router is setup with WEP encryption.It was replaced with WPA encryption in 1999 andWPA2 in 2006. WPA is a security protocol thatmakes it much more difficult to break into thenetworks. The Signature thermostat currentlysupports WPA and WPA2 encryption only.nVent NUHEAT is releasing a version of theSignature that will support WEP in the comingmonths. If your router was manufactured after2003, you should be able to change the setting fromWEP to WPA tml). Without a WiFiconnection, the Signature thermostat can stillcontrol your floor heating system. nVent NUHEATrecommends the best course of action is toupgrade your security settings to properly protectyour network from hackers. If that is not anoption, please contact nVent NUHEAT at1.800.778.WARM(9276).Too many wireless devicesconnected to your network20 nVent.comSome WiFi routers have a limit on the number ofwireless devices that can connect to the Internet.To test if this is your issue, shut down one of theWiFi enabled devices in your home. Once that deviceis completely shut down, try again to connect to thenetwork with the Signature thermostat. If theSignature thermostat successfully connects,consult the documentation for your access point orcontact your Internet Service Provider (ISP) to findout if you can increase the number of simultaneousconnections to your WiFi network.
SECTION 8: W IFI TROUBLESHOOTINGI CAN’T CONNECT TO MY WIFI NETWORKCAUSESOLUTIONWiFi router requires arestart/rebootThe problem might be with your router (even if yourother wireless devices are still connected). A simplerestart of the router will usually resolve these typesof issues. While most routers just need to beunplugged and plugged back into their powersource to restart them, you should refer to yourrouter’s documentation for specific instructions.WiFi router firmware needsto be updatedContact your ISP or the router manufacturer forinstructions on how to updated the firmware.Presence of wirelessinterferenceTry turning off other wireless devices (Bluetooth,WiFi, wireless phones/cameras) that may causeinterference then test the Signature thermostat’snetwork connection.Signature thermostatneeds a factory resetRestart your Signature thermostat. To restart theSignature thermostat, go to Settings Factory Resetand select Reset. Once your Signature thermostathas restarted, go to Settings WiFi Settings to try toconnect again.nVent.com 21
SECTION 9: C ONNECTING TO NEST, GOOGLEHOME, AMAZON ALEXA, OR IFTTTThe nVent NUHEAT Signature thermostat now works with popular homeassistants and home automation products and services such as Google Assistant ,Amazon Alexa , Nest , IFTTT and more.WORKS WITH AMAZON ALEXA The Signature thermostat can be controlledusing any Alexa device includingAmazon Echo, Echo Dot, or Echo Plus.WORKS WITH THE GOOGLE ASSISTANT Control the Signature thermostat with anyGoogle Assistant enabled device such asGoogle Home and Google Home Mini .22 nVent.com
SECTION 9: C ONNECTING TO NEST, GOOGLEHOME, AMAZON ALEXA, OR IFTTTWORKS WITH NEST Save energy by using the occupancy sensorsbuilt into Nest products to turn off your floorheating system when no one is home.IFTTT The Signature thermostat is part of this popular free service that enables you toautomatically trigger actions for your floor heating system based on other apps,web services and devices.Automatically turn off the floor heating system every time you lock your front dooror get a text message whenever your floor drops below a certain temperature.All this is possible via IFTTT.Look for Nuheat applets in the IFTTT app or website!For setup information, please visit our interactive website resource atwww.nuheat.com/connected-home.IOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license. 2018 GoogleLLC All rights reserved. Android, Google and the Google logo are registered trademarks of Google LLC. Amazon, Alexa andall related logos are trademarks of Amazon.com, Inc. or its affiliates.” Nest , Nest Learning Thermostat and the Works withNest logos are trademarks licensed by Nest Labs, Inc. IFTTT and related marks are registered trademarks of IFTTT. 2018Control4. All rights reserved. Control4 and the Control4 logo are registered trademarks or trademarks of Control4 Corporationin the United States and/or other countries.nVent.com 23
North AmericaTel: 1.800.778.9276Fax: 1.604.529.4404res.customercare@nvent.comOur powerful portfolio of com/NUHEAT 2018 nVent. All nVent marks and logos are owned or licensed by nVent Services GmbH or its affiliates. All other trademarks are the propertyof their respective owners. nVent reserves the right to change specifications without notice.Nuheat-IM-H59344-SignatureThermostat-EN 18/10
The thermostat has two operating modes: 1. Auto - Use Auto (default) mode if you want the thermostat to follow a programmed heating schedule. Refer to section 3 on page 14. 2. Manual - In Manual mode, the programmed schedule is not followed. Use this mode if you always want to set the temperature manually. The thermostat will maintain the set
