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Club VisitsIntroductionThe purpose of this session is to assist you in developing strategies to both support andmotivate clubs in providing the best possible member experience, enhancing memberretention, and building membership through club visits.OverviewFirst, you will discuss the elements of a successful club visit. Then, you will present youkey ideas to the rest of the participants. Finally, you will brainstorm how you can identifysuccess and prepare to support clubs.In this session, facilitators discuss the following topics: What is a Successful Club Visit?Club Visit OutcomesObjectivesAfter completing this session, you will be able to do the following: Identify what a successful club visit looks likeRecognize club visit outcomesDevelop strategies to hold productive and successful club visitsBy meeting these objectives, you will support your Area in delivering the best possiblemember experience.Club VisitsArea Director Training1
Session WorkbookWhat is a Successful Club Visit?B r e ak o u t R o o m A c t i v i t y : V i s it s t h a t C o u n t ( 1 5 m i n u t e s )Use the questions below to discuss what success looks like before, during, and after aclub visit.1. What guides, reports, and data should you review prior to visiting a club?2. How do you build rapport with club officers? How does this process differ whenworking with corporate clubs compared to community clubs?3. Consider club visits you have experienced. What was positive about thoseexperiences? What was negative?4. What are the follow-up tasks after a visit?Club VisitsArea Director Training2
Session WorkbookClub Visit OutcomesB r e ak o u t R o o m A c t i v i t y : S u c c e s s a n d S u p p o rt ( 2 5m i n ut e s )Brainstorm common challenges that you would expect clubs to face during your term.For each of these challenges, brainstorm what resources and support that you can offera club facing those challenges.Common Club ChallengesClub VisitsArea Director TrainingResources for Support3
Session WorkbookResourcesToastmaster MagazineShine as an Area DirectorOther ResourcesArea Director’s Club Visit ReportServing Clubs Through VisitsMoments of TruthDistinguished Club Program and Club Success PlanDistrict Leader HandbookClub VisitsArea Director Training4
Session WorkbookConclusionKey TakeawaysWhat is one idea from this session that you plan to adopt in your Area?What are some other key takeaways from this session that will help you be successful?Club VisitsArea Director Training5
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