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Fostering successfulaging throughcompassion andinnovationA publication of Bethesda Health Group, Inc. Winter 2022Memorial Care Center Added toBethesda/BJC Management AgreementEmployees, patients and familiesat Memorial Care Center—welcome to Bethesda!Effective April 1, 2022, Bethesdawill assume management ofoperations at Memorial CareCenter (MCC), an 82-bed rehaband skilled nursing community onthe campus of Memorial Hospitalin Belleville, Illinois.This transition expands the existinglong-term care managementagreement between BJCHealthCare, of which MemorialHospital is a member, andBethesda. MCC will becomethe fourth BJC facility Bethesdamanages; Memorial Hospital willretain ownership of the facility.“We believe expanding ourpartnership with Bethesda presentsan opportunity to further improvehow our services are delivered,”says Dan Rothery, president ofBJC Home Care and communityservices. “Bethesda shares ourorganizational values and hasdelivered exceptional care at theother managed facilities since webegan our relationship in 2015.”“Memorial Care Center has astrong reputation for quality andfits well with Bethesda’s coremission of senior care and focuson operational excellence,”adds Mike McManus, presidentof Memorial Hospitals (a secondhospital is located in Shiloh, Illinois).It’s safe to say that no currentBethesda employee knowsMemorial Care Center any betterthan Kiel Peregrin, Chief OperatingOfficer. For the last four months,Kiel has been driving to Bellevillefive days a week and serving as theinterim Administrator of the facilitywhile continuing to serve in hisexecutive role at Bethesda.That changed in mid-December,when the promotion of Keri Bryer,who had been serving as MCC’sDirector of Nursing, to full-timeAdministrator was announcedat the same time as the facility’simpending transition to Bethesdamanagement.“From my perspective, theBethesda culture and the one I’veKiel Peregrin, Chief Operating Officer at Bethesda, speaks to Memorial Care Center employees during the Dec. 2, 2021 briefing. witnessed the last few months atBethesda will begin managing the rehab and skilled nursing community in April 2022.Memorial Care Center are goingto mesh quite nicely,” Kiel says.“BJC’s decision to increase thenumber of communities it hasentrusted Bethesda to manage isan accomplishment for which eachof us should be very proud,” wroteJoe Brinker, President & CEO, in amessage to Bethesda employeeson the day of the announcement.“This decision is a direct reflectionon the care and services you andyour staffs provide to residents andfamilies every day!” nwww.BethesdaHealth.org
Board of DirectorsKevin J. KlinglerChairJohn W. Rowe*TreasurerManagement Committee and Corporate AdministrationJoseph J. Brinker, President and Chief Executive OfficerRoger T. Byrne, Executive Vice President and Chief Financial OfficerKiel S. Peregrin, Chief Operating OfficerKatherine E. Joslin, Senior Vice President, Human Resources and MarketingMichelle M. Glass, Corporate Vice President, Senior Living and In-Home ServicesLinda L. Sanders, Corporate Vice President and Director of DevelopmentJeffrey R. Waldman, Corporate Vice President and Director of MarketingKevin L. Curry, Vice President and Corporate Compliance OfficerPhilip A. HutchisonSecretarySkilled Nursing Care/Rehab & TherapyJackie YoonVice ChairJoseph J. BrinkerPresident and CEOJames H. Esther, M.D.Fred G. FalkerJ. Michael KellerJ. Dale MeierSusan G. MooreMark W. ReifsteckPatrick J. RooneyColleen M. WasingerAdvisory BoardRobert S. BarrettR. Kenneth BassGeorge W. Clements, Jr.*Nicholas B. CliffordThomas R. Collins*David M. Culver*J. Curtis EnglerDavid L. Fleisher*Franc E. FlotronEarle H. Harbison, Jr.Juanita H. Hinshaw*Patricia P. KapsarRuth A. KohlPeter B. KrombachSally S. LillyGary L. MayesRichard C. Mueller, Jr.Fred H. PeraboAlphonse D. PoelkerCatherine M. ReissJames F. Sertl, M.D.Jacqueline R. ShillingtonJoan S. WhitfordStephen W. WoodardBethesda Health GroupFoundationLinda Sanders(314) 800-1981Care CoordinatorJulie Poelker(314) 963-2200Bethesda Dilworth9645 Big Bend BoulevardOakland, MO 63122, (314) 968-5460Carrie Vahldieck, AdministratorMary Goodwin, Admissions CounselorTiffany Knebel, Admissions CounselorSenior Independent LivingRobyn Duffey-Rogers,Corporate Sales DirectorBethesda Barclay House230 South Brentwood BoulevardClayton, MO 63105, (314) 963-4141Jerry Ahillen, General ManagerBethesda Meadow322 Old State RoadEllisville, MO 63021, (636) 227-3431Wade Hachman, AdministratorSusan LeBar, Admissions CounselorBethesda Gardens420 South Kirkwood RoadKirkwood, MO 63122, (314) 686-4250Angela Judge, General ManagerSarah Zimmerman, Sales CounselorBethesda Southgate5943 Telegraph RoadOakville, MO 63129, (314) 846-2000Jennifer Popp, V.P. and AdministratorSarita Weldon, Senior Admissions CounselorBethesda Orchard21 North Old Orchard AvenueWebster Groves, MO 63119, (314) 963-2296Todd Meury, General ManagerEloise Capelle, Sales CounselorAlton Memorial Rehabilitation & Therapy1251 College Ave.Alton, IL 62002, (618) 463-7330Mark Jeffries, V.P. and AdministratorHazel Morgan, Referral CoordinatorBethesda Terrace2535 Oakmont Terrace DriveOakville, MO 63129, (314) 375-1070Andrea Tripp, Senior General ManagerMarie Bartels, Sales CounselorChristian Extended Care & Rehabilitation11160 Village North Dr.St. Louis, MO 63136, (314) 355-8010Renee Cwiklowski, AdministratorAngela Funk, Admissions CounselorThe Oaks at BethesdaBig Bend & Berry RoadOakland, MO 63122, (314) 686-4250Angela Judge, General ManagerSarah Zimmerman, Sales CounselorBarnes-Jewish Extended Care401 Corporate Park Dr.Clayton, MO 63105, (314) 725-7447Candice Brown, V.P. and AdministratorBriah Snowden, Admissions CounselorVillage North Retirement Community11160 Village North Dr.St. Louis, MO 63136, (314) 653-4810Felinna Love, General ManagerAssisted LivingCharless Village5943 Telegraph RoadSt. Louis, MO 63129, (314) 606-9891Jennifer Popp, V.P. and AdministratorLea Ann Coates, Residency CounselorBethesda Hawthorne Place1111 Berry RoadSt. Louis, MO 63122, (314) 853-2551Lisa Reynolds, Executive DirectorLea Ann Coates, Residency Counselor*Former Board ChairPage 2Home and Community Based ServicesMichelle Glass, Corporate Vice PresidentSt. Andrews & Bethesda Home Health(314) 218-2600, Missy McAuley, DirectorBethesda Hospice Care(314) 446-0623, Missy McAuley, DirectorCare Management(314) 963-2212, Kristen Daniels, DirectorBethesda Senior Support Solutions(Formerly Bethesda Private Duty)(314) 963-2200, Kristen Daniels, DirectorMeals on WheelsKirkwood/Webster (314) 968-5460Bethesda Rehab & Therapy Centers(Short-Stay Medicare Rehabilitation)(314) 277-9959Thomas Miskle, Executive DirectorWomen’s BoardSara ArnMartha ArnoldLaura BaumstarkJean M. BouchardAntoinette C. BreihanSusan M. BrinkerSharon Burkhardt,MembershipLisa CalliottBarbara B. ClementsRuth Ann CranstonSondra EllisSusan FaganJackie FrerichsMargaret GanyardMichelle M. GlassAlicia GonzalezMargaret GoodeMichele HachmanSuzanne S. HarbisonAngelina HarrisAngeline HeumannJuanita H. Hinshaw*Joan M. HowarthChristy F. JamesMaud JeantyKatherine E. JoslinPatricia P. Kapsar,PresidentMary KirschmanBabs KolkmeierRosemary KurtSally S. LillySusan E. LogieKathy LupoJane MahanSusan MartinAnn C. McCandlessConnie McManusLydia MeierStephany MendelsohnLisa MeyerSusan MooreDessa MorrowSusan OberkromJulie OkenfussJulie R. Poelker, TreasurerAnn ReedJuliette ReedMary Ann ReifschneiderVirginia R. RoweMary M. SertlMartha SivierAnn StriedFrances B. StuhlJudy ThielkerJoan TiemannSusan TurnerJoyce UlrichZena UtrechtSue I. VoorheesGeorgee WaldmanSusan E. WebsterJoan S. WhitfordLouise WilsonGloria WotkaJackie Yoon
New Calendar Year Changes and PromotionsThe beginning of 2022 features a few new faces in leadershippositions—two at Bethesda retirement communities and onewith the Bethesda Health Group Foundation.Jerry Ahillen hasbeen promotedto the positionof GeneralManager atBethesda BarclayHouse in Clayton.Jerry, who hasbeen with Bethesda since June2016, had been serving as theSales Counselor at BethesdaBarclay House, a position hewill continue to hold as well.Angela Judgejoined Bethesdain October 2021,and is servingas the GeneralManager ofBethesdaGardens inKirkwood and The Oaks atBethesda Villa Homes in Oakland,located on the Bethesda Dilworthcampus. Angela came toBethesda from Regency Manor, aretirement community in O’Fallon,IL, where she was working asCommunity Manager.The newestmember ofthe BethesdaExecutive Teamis Linda Sanders,whose first dayat Bethesdawas Dec. 13.Linda’s position is CorporateVice President and Director ofDevelopment, in which she willbe interacting with donors andleading the efforts of the BethesdaHealth Group Foundation.Linda comes to Bethesda fromSt. Andrew’s Resources for Seniors,where she was serving as ChiefDevelopment Officer.Congratulations to all three, andto Angela and Linda, welcome tothe team! nBethesda Implements Contingency Nurse Program to Recruit Top NursesBethesda has implementeda new program to recruit topnursing talent. The ContingencyNurse Program is designed tofill gaps in scheduling staff towork in Bethesda communities—specifically, skilled nursing andassisted living. However, theopportunities afforded to theparticipants in the program, aswell as the criteria that must beagreed to, is what makes thisunique.The Contingency Nurse Programparticipants are not stationed atone specific facility; rather, theycan be asked to work anywherewithin the Bethesda system.In addition, while contingencynurses enjoy a higher rate of payand flexibility in their schedules,they are not eligible for benefitsfrom Bethesda. These nurseswould be full-time Bethesdaemployees. Currently, theprogram is recruiting for licensedpractical nurses (LPNs).Eileen Caffey, Bethesda’s Directorof Recruitment and EmployeeRelations, is confident that thisprogram will make a difference instaffing. “It works so well for ourcurrent needs,” she says.“It appeals to nurseswho are looking fora flexible scheduleand are willing towork at any of ourcommunities, but itdoesn’t take awayopportunities fromour current nursingstaff.”Contingent Staffing Coordinator.“Hopefully soon we will expandthe program to include certifiednursing assistants (CNAs) as well.”For more information about theContingency Nurse Program orto find out how to apply, contactNici at 314-800-1926. n“It’s almost likeBethesda has its ownstaffing agency,”says Nici Bovee,Bri Smith, LPN, a participant in the Contingency Nurse program (right), reviews chartsBethesda’swith Brandis Loving, LPN, during a shift at Bethesda Dilworth.Bethesda Information Resource Line 314-800-1911Page 3
Bethesda Board ChangesThe beginning of 2022 featureschanges to the BethesdaBoard of Directors’ ExecutiveCommittee and a new memberof the Board.Jackie Yoon has movedExecutive Committee positions,from Treasurer to Vice Chair.Jackie is the former President,St. Louis Market, Bank of America.Phil Hutchison is a new additionto the Executive Committee,and will serve as Board Secretary.Phil, a long-time member ofthe Board, is the Retired SeniorVice Presidentof HR, Emerson.Phil takes overfor John Rowe,Jackie Yoonformer BethesdaPresident and CEO and two-timeBoard Chair, who is moving fromSecretary to Treasurer.And a hearty welcome to FredFalker, the newest member ofthe Bethesda Board! Fred is thePresident of Falker ConsultingGroup, Inc., a consulting andhuman resource developmentPhil HutchisonFred Falkertraining firm, and the formerDirector of Workforce Developmentfor the Saint Louis Zoo. Welcome,Fred!Finally, a special thanks to GaryMayes, who will be leaving theBoard after nine years of serviceand multiple Executive Committeepositions. We appreciate yourcommitment and support! nCare Management Provides Support to ResidentsAs people age, tasks thatpreviously could be performedwith ease may require moreeffort or are sometimes no longerpossible. Because Bethesdais committed to providingsuperior care and serviceswherever seniors call home, theorganization developed its CareManagement program.Caregivers like Senior Wellness Coordinators Paula Hemphill(center) and Margie Rose provide assistance to residentslike 100-year-old Doris Schoenbeck.Page 4The goal of the program is tokeep people in their homes,allowing them to age in placefor as long as they are ableby providing the services andsupport seniors need to maintaintheir independence.“From attending doctor’sappointments or helping withmedication management,laundry or shopping, we are herefor one purpose— to help ourresidents,” says Julie Poelker, oneof Bethesda’s Care Coordinators.“This program is especiallybeneficial for residents who donot have family members livingin the area. Our team is able tostep in and help with daily tasksthat the residents have troublecompleting.”Julie and her team also assistresidents when they needanother level of care bynavigating the transition tothe appropriate Bethesdacommunity.The Care Management programis part of Bethesda Senior SupportSolutions, Bethesda’s in-homeprivate duty agency.“Our main priority is our residents,and our team provides care toensure that all of their needsare met,” says Kristen Daniels,Director of Senior SupportSolutions. “We’ve received greatfeedback from residents whohave used our services. They’revery appreciative to have anextra set of hands to help whenneeded.”For more than seven years,team members have attendeddoctors’ appointments with oneBethesda Terrace resident. Withno family members in town, theresident was left to navigatesome stressful situations on herown.“We relay information from thedoctor to this resident’s sister wholives out of town,” Julie says. “Inaddition, our team helped withmedication management andactivities of daily living when theresident returned home.”For more information on theCare Management programor Bethesda Senior SupportSolutions, call 314-963-2200. n
Bethesda Dilworth Couple Celebrates 79th Wedding AnniversaryVery few people are luckyenough to spend nearly eightdecades married to their bestfriend. Bethesda Dilworthresidents Bill and June Emde cansay just that, having celebratedtheir 79th wedding anniversaryon Oct. 3, 2021.“We met the summer after Igraduated high school while Iworked at an ice cream parlor,”June says. “He walked me homeafter work, and I knew he was aspecial man. After we starteddating, we spent every single daytogether. We attended churchtogether and went out dancing,which we both loved to do. Itdidn’t take long for me to realizehe was the man I wanted tospend my life with.”June and Billmarried just 10months later, at19 and 20 yearsold respectively.Together, theyhave lived alife full of love,laughter and funwith their fourchildren, ninegrandchildrenand 23 greatgrandchildren.June and Bill EmdeSome of theirfavorite memories over the yearshave been holidays spent withthe family they created.“The secret to a long and happymarriage is to find someone goodand kind that you want to bewith every single day,” says June.“You have to love your partnerBethesda Earns NumerousAHCA Quality AwardsCongratulations to all five of Bethesda’sMissouri skilled nursing communities, each ofwhich earned bronze American Health CareAssociation (AHCA) 2021 National QualityAwards. (Illinois communities were not eligible.)This progressive, 3-level (bronze, silver, gold)program assesses long-term andpost-acute care organizations’capabilities against nationallyrecognized standards forexcellence.more than yourself and alwaysput their wants and needs first.”Both June and Bill said theyfeel good (Bill said he feels“pretty good”), and are lookingforward to celebrating their80th anniversary. Oh, what acelebration that will be! nLocal Newspapers Honor AMRTFor the fourth consecutive year, the readers of theAlton Telegraph and the Edwardsville Intelligencerhave voted Alton Memorial Rehabilitation &Therapy (AMRT) as the Best Skilled Nursing Facilityin the area.“This honor is a direct reflection of the commitmentof our employees, who work diligently every dayto make sure our residents and patients receiveoutstanding care,” says Mark Jeffries, VicePresident and Administrator at AMRT. n“Only eight bronze awardswere given to Missourifacilities,” says Kiel Peregrin,Chief Operating Officer. “This is amajor achievement for Bethesdaand is a testament to the exceptional, acrossthe-board care we provide and have beenproviding for many, many years.”Each of these communities is now eligible toapply for a silver-level award in 2022. nBethesda Information Resource Line 314-800-1911Page 5
Veterans DayOn Nov. 11, Bethesda communities hosted their annual Veterans Daypinning ceremonies to honor our Veteran residents, to remember theirsacrifices, and show appreciation for their service. These Veteransare from all walks of life, but share qualities of courage, pride,determination, selflessness, dedication to duty and integrity‚ allqualities needed to serve a cause larger than oneself.“Most civilians, including myself, will never know the magnitudeof all that our brave Veterans have endured, especially those thatfought overseas,” saysLeslie Schaeffer, VeteransCoordinator at BethesdaHospice Care. “The priceof freedom is high, andwe cannot forget thosewilling to pay it.” nNorwood Award Ceremony ReturnsMollet, Mueller, Perabo Honored at In-Person EventIn what was the first gatheringsince the beginning of thepandemic, Bethesda celebrated(l-r, below) Dick Mueller, FredPerabo and Dianne Mollet, eachrecipients of the 2020 and 2021Norwood Award “in person”at Algonquin Golf Club.Named for former long-timeBethesda President & CEOJohn Norwood, the NorwoodAward honors individuals andorganizations that have givenextraordinary support and serviceto Bethesda.Dick and Fred each spent nearly20 years volunteering on theBoard of Directors, includingPage 6positions on the ExecutiveCommittee. Dick’s impact wasespecially strong in communityoutreach, and Fred’s impactwas vital in both expansion andphilanthropy. Dianne has beendelivering exceptional careand compassion as a BethesdaMeadow volunteer since 2013.Congratulations Dianne, Dickand Fred, and thank you for allyou have done for Bethesda andour residents! n
Resident FunStarting with this issue ofthe Pulse, we are goingto feature some of ourresidents, all of whom areclearly having a greattime doing whatever it isthey are doing!Some of these photos,and others like them, canbe found on the BethesdaFacebook pages. A list ofthe page web addressescan be found on p. 8 ofthe newsletter.21 Bethesda Orchard2 Bethesda Southgate3 Village North4 Bethesda Meadow134Morris Receives Proclamationat Veterans Day CelebrationLong-time Bethesda Meadow volunteer extraordinaireand former Norwood Award recipient Bob Morris washappy to be out of the spotlight.For the first time in many years, he had agreed to handthe reins for the annual Veterans Day celebration toJo Ann Skelton, Bethesda Meadow AdministrativeSecretary, and was happy just to be present to watchthe ceremony, listen to the resident choir and see thebeautiful bald eagle from the World Bird Sanctuary.Bob Morris (right) receives his Proclamation fromEllisville Mayor Mike Roemerman during the BethesdaMeadow Veterans Day celebration.What Bob didn’t knowwas that he was goingto be honored for allof his years of serviceto Bethesda Meadowand specificallyto the Veteranresidents througha Proclamationdelivered byEllisville Mayor MikeRoemerman.“I’m very surprisedand very honored,”said Bob. “As a Veteran myself, I tried to make sureother Veterans were recognized for their contributionand sacrifice. And the celebration was wonderful—JoAnn did a fantastic job.” nHoliday Lights Extravaganza!On Dec. 4, the team from Bethesda Southgateand Assisted Living at Charless Village turned itscampus into a holiday spectacular completewith lights, holiday characters, children’sactivities and (of course) Santa Claus.“We haven’t been able to hold the event for afew years, but despite COVID we decided thatthe show must go on—and we were excited tohave over 200 join us this year!” said JenniferPopp, Vice President and Administrator.“The vendor fair was a success, and evenFox 2 came out! The entire activities teamdid a wonderful job of organizing. We weredelighted, and cannot wait to do it againnext year!” nBethesda Information Resource Line 314-800-1911Page 7
Did You Know. that Bethesda has once againbeen nominated as one of theBest Places to Work in St. Louis?After finishing as a category finalistin both 2020 and 2021, we arehopeful that we can make it 3out of 3 years (and 8 of the last 11). that Bethesda Dilworthand Bethesda Meadow wereamong only 450 skilled nursingcommunities nationwide to berecognized by Newsweek as topnursing homes in America?Congratulations to the staffsat both communities for thisincredible achievement.1630 Des Peres Road, Suite 290St. Louis, Missouri 63131(314) onU.S. PostagePAIDSt. Louis, MOPermit No. 1617Connect with us:Change service requested that Bethesda will soon bemaking it easier for you to shareyour positive experiences withothers through Facebook andGoogle?Information on these and otherstories will be included in thenext edition of the Pulse. nSign Up for“Wisdom with Age!”Bethesda produces anelectronic newsletter that offers“news you can use” on a varietyof topics to help aging seniorsand their loved ones.The newsletter, “Wisdomwith Age,” is created bythe Corporate Marketingdepartment and can besent directly to your inboxfree of charge. All youhave to do is sign up atbethesdahealth.org/wwa.Enjoy “Wisdom with Age!” nThank you for your continued interest in Bethesda, and please “Like,”“Follow” and “Share” the posts on our social media inkedin.com/company/bethesda-health-group/I n many cases, a community has its own Facebook page.Here are the links to those Therapywww.facebook.com/BethesdaHawthornePlacePage 8www.facebook.com/VillageNorthRetirement
the program to include certified nursing assistants (CNAs) as well." For more information about the Contingency Nurse Program or to find out how to apply, contact Nici at 314-800-1926. n Bri Smith, LPN, a participant in the Contingency Nurse program (right), reviews charts with Brandis Loving, LPN, during a shift at Bethesda Dilworth.
