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ManufacturingSupplier RequirementsManualRCO Engineering, Inc29200 CalahanRoseville, Michigan 48066Date: April 16, 2021Page: 1 of 15Rev: gFile:Q:\Aerospace\SupplierRequirementsTABLE OF CONTENTSSECTIONTITLEPAGE. Table of Contents. 2. Log of Revisions . 3. List of Effective Pages . 31.0 .Cost of Poor Quality . 42.0 . Manufacturing Process Control . 43.0 . Lot Control/Part Serialization . 54.0 . Labeling . 65.0 . Inspection and Testing . 66.0 . Control of Inspection, Measuring and Test Equipment . 97.0 . Deviations . 98.0 . Packaging. 99.0 . Documentation Requirements . 1010.0 . Rejected Material . 1011.0 . Corrective and Preventive Action . 1112.0 .Supplier Audits . 1113.0 . Changes to the Manufacturing Inspection System . 1214.0 .Counterfeit Material Avoidance . 12Appendix A . Sampling Plan . 12RCOQ-002 REV G

ManufacturingSupplier RequirementsManualRCO Engineering, Inc29200 CalahanRoseville, Michigan 48066Date: April 16, 2021Page: 2 of 15Rev: gFile:Q:\Aerospace\SupplierRequirementsLOG OF REVISIONSRevision–BPage(s)Title to 13.0Section 1.0Appendix ADescriptionApproved ByDateInitial RevisionKim PurcellNorm StarrModified i. to include all travel costsSampling Plan added and definedKim PurcellNorm Starr6/10/10Kim PurcellNorm Starr3/6/11Section 3.0Section 5.0CDClarification for lot and serial numbersAdd specific section for First ArticleInspectionSection 10.0 Add Section 10.0 (c)Section 12.0 Add reference to Supplier Audit ChecklistSection 2.0Section 4.0Section 5.0Section 8.0Add Special Processes sectionRemove requirement for PO on labelAdd Requirement for SAE AS9102 FAIRAdditional packaging requirementsSection 3.0Add shelf life discussionEFSection 1.0Section 3.0Section 5.0Section 11.0Section 14.0RCOQ-002 REV GAdded flow down requirementTraceability to source definedCorrected AS9102 revision levelDescribe RCO’s reporting responsibilityAdded section for Counterfeit MaterialAvoidanceKim PurcellNorm StarrKim WittenbergDebbie MackKim WittenbergDebbie 12/201912/12/2019

ManufacturingSupplier RequirementsManualRCO Engineering, Inc29200 CalahanRoseville, Michigan 48066GSection 5.0 Add reference to sampling planAppendix A Updated sampling plan reference to ANSIZ1.9Date: April 16, 2021Page: 3 of 15Rev: gFile:Q:\Aerospace\SupplierRequirementsKim WittenbergDebbie Mack04/16/202104/16/2021LIST OF EFFECTIVE PAGESPage No.1234567891011---B, C,D, FD, E,FCCD, F,G–C, DFPage ge Page onRCOQ-002 REV G

ManufacturingSupplier RequirementsManualRCO Engineering, Inc29200 CalahanRoseville, Michigan 48066Date: April 16, 2021Page: 4 of 15Rev: gFile:Q:\Aerospace\SupplierRequirementsSupplier Requirements – (INTERNAL AND EXTERNAL SUPPLIERS)1.0 Cost of Poor QualityThis manual and its contents is in effect and is expected to be flowed down to all supplier sub-tier suppliersand evidence to support this shall be supplied to RCO upon request.a.The potential costs associated to failure of products and/or failure to provide the supportingdocumentation to the Customer is very high. The tangible costs that may be passed on to anyinternal or external suppliers as a result of supplier failure:i. Any costs associated with travel of an RCO technicianii. Logistics cost to return defective seatiii. Logistics cost to send replacement seativ. Logistics cost to send refill seat to strategic global locationsv. All labor costs associated to fixing or replacing seat in a certified repair facilityvi. Critical Expedite fees due to flight schedules etc vii. Documentation fees (tear down report, corrective action doc. etc.)2.0 Manufacturing Process Controla.Suppliers shall identify and plan for processes that directly affect product quality to ensure theseprocesses are performed under controlled conditions.b.Control of these processes assures that the product conforms to the approved design.c.Processes also include any process deemed special in application.i. The sequence in which operations are to be carried out.ii. The description of the operations.iii. Details of any special tools and equipment to be used at each operation.iv. Any special working environment requirements.d.Products will be held until the required inspections and tests have been completed or thenecessary reports have been received and verified, except when the product is released underpositive recall procedurese.Special Processesi. Special processes shall be performed only by NADCAP or Gulfstream AerospaceCorporation (GAC) approved processors. The list of NADCAP approved suppliers can befound at www.eauditnet.com by creating an account. The list of GAC approved processorsRCOQ-002 REV G

ManufacturingSupplier RequirementsManualRCO Engineering, Inc29200 CalahanRoseville, Michigan 48066Date: April 16, 2021Page: 5 of 15Rev: gFile:Q:\Aerospace\SupplierRequirementsis available from the RCO Engineering purchasing agent. Any deviations to thisrequirement must be approved in writing by RCO Engineering, Inc., Corporate QualityAssurance.ii. Special Processes include the following:1.Chemical Processing (including core/shell removal and grain etching)2.Cleaning3.Non-Destructive Testing4.Heat Welding10. X-RayNote – Special Process requirements DO NOT apply to Commercial Off-The- Shelf or(COTS) parts. COTS parts are products which are ready – made and available to thegeneral public; often referred to as catalog items.3.0 Lot Control / Part Serializationa.Suppliers shall identify individual products by serial number and date code or batches by lotnumberb.Products manufactured shall be traceable from the raw material and through the manufacturingprocess. Records shall be maintained for review by the Customer Quality Representative, FAA, andany other government representative.c.All material supplied by Seller to RCO must be delivered with a minimum of 90% remaining shelflife. RCO reserves the right to reject shipments that do not meet the 90% minimum. Supplier maydeliver product with less than 90% only under the condition of written approval from theauthorized buyer of said material.d.Suppliers shall maintain a method of commodity and item level traceability that ensures tracking ofthe supply chain back to the manufacturer of all material being delivered for any order. Thistraceability method shall clearly identify the name and location of all of the supply chainintermediaries from the manufacturer to the direct source of the material for the supplier andshall include the manufacturer's commodity or item level identification for the item(s) such as datecodes, lot codes, heat codes, serializations, unique item identifiers, or batch identifications. ThisRCOQ-002 REV G

ManufacturingSupplier RequirementsManualRCO Engineering, Inc29200 CalahanRoseville, Michigan 48066Date: April 16, 2021Page: 6 of 15Rev: y system must comply with the FIFP (First In-First Out) principles for incoming andoutgoing materials.Supplier’s shall have defined procedures which define the following:i. Material Lot Control, including:1.Document Lot/Batch of material used for production of component2.Knowledge of Lot/Batch expirationa.Disposal or segregation of questionable material3.Material Verification4.Record Keepingii. Component Lot Control, including:1.Lot definitiona.Same lot/batch of materialb.Same tool/machinec.No process changed.Setup / tear downe.Same Operator – Manual Operations4.0 Component Labelinga.The Supplier is responsible for the proper identification of finished material. The followingrequirements shall be maintained, at a minimum:i. All components shall be permanently labeled.ii. Placement of labels shall not affect appearance, fit or function of componentiii. Labels shall include the following:RCOQ-002 REV G1.Part Number2.Revision Level3.Date of Production4.Lot/Batch # or Serial #a.If unable to maintain lot control, serialization is requiredb.Serial numbers shall be numerically sequenced

ManufacturingSupplier RequirementsManualRCO Engineering, Inc29200 CalahanRoseville, Michigan 48066Date: April 16, 2021Page: 7 of 15Rev: gFile:Q:\Aerospace\SupplierRequirementsc.Serial numbers shall be directly referenced to dimensional inspectiondata/reports, and all part documentationd.Serial numbers shall not be repeated5.0 Inspectiona.Certification Articlesi. 100% inspection, which includes; dimensional, material, functional, critical processes andappearance, shall be conducted on all certification articles as defined by the controlleddrawing.1.Required data shall consist of, but not limited to, the following:a.Material Certificationb.All dimensional and angular characteristicsc.Processes (NDT)d.Hardnesse.Finish Characteristicsf.Structural and functional tests to verify conformity to requirementsg.Assemblyh.Process Certificationii. Inspection results shall be recorded on an approved inspection result sheet, designrecord, laboratory test report or coordinate measuring machine print out. These actualmeasurements shall be cross referenced to the controlled drawing.iii. The supplier’s name shall appear on all inspection result sheets, cross sections and/orauxiliary drawings used in conjunction with the design record.1.RCOQ-002 REV GInspection results shall include, at a minimum:a.Dateb.Methodc.Name and function of responsible partyd.Laboratory Identificatione.Reference gage calibration information (traceability documents)f.Unique identification of item (serialized part number)

ManufacturingSupplier RequirementsManualRCO Engineering, Inc29200 CalahanRoseville, Michigan 48066g.Date: April 16, 2021Page: 8 of 15Rev: gFile:Q:\Aerospace\SupplierRequirementsResults of inspection or testi. Specificationii. Toleranceiii. Disposition (pass / fail)b.First Article Inspectioni. First Article Inspection shall be performed for a new part representative of the firstproduction run. This includes details which constitute the end item ordered. The FirstArticle Inspection record shall not be considered complete until all nonconformities areresolved. Prototype parts, or parts built using methods different from that intended forthe normal process, shall not be considered as part of the first production run.ii. The First Article Inspection requirement shall continue to apply even after initialcompliance. Re-accomplishment of the First Article Inspection is required for thefollowing events:1.A change in the design affecting form, fit or function of the part.2.A change in manufacturing source(s), processes, inspection method, location,tooling or materials with the potential of affecting fit, form or function.3.When required as part of corrective action.4.A lapse in production for two years.iii. First Article Inspection Report per SAE AS9102, latest revision, required.c.Continuing Conformancei. Inspection shall be accordance to the ANSI Z1.9 sampling plan (see Appendix) and shouldinclude at a minimum:1.Critical Characteristics2.Processes (NDT)3.Finish Characteristics4.Assemblyii. Inspection results shall be recorded on an approved inspection result sheet, designrecord, laboratory test report or coordinate measuring machine print out. These actualmeasurements shall be cross referenced to the controlled drawing.iii. The supplier’s name shall appear on all inspection result sheets, cross sections and/orauxiliary drawings used in conjunction with the design record.1.RCOQ-002 REV GInspection results shall include, at a minimum:

ManufacturingSupplier RequirementsManualRCO Engineering, Inc29200 CalahanRoseville, Michigan 48066Date: April 16, 2021Page: 9 of 15Rev: hodc.Name and function of responsible partyd.Laboratory Identificatione.Reference gage calibration information (traceability documents)f.Unique identification of item (serialized part number)g.Results of inspection or testi. Specificationii. Toleranceiii. Disposition (pass / fail)d.Records of inspection shall be maintained by the Supplier and a copy submitted with componentdelivery6.0 Control of Inspection, Measuring and Test Equipmenta.Tool / Gage / Fixturei. Suppliers are responsible for inspecting and ensuring any inspection or testing devise iscalibrated to a standard traceable to a National or International Standard.ii. Schedule of inspection and calibration intervals for production tools, fixtures and gages isrequirediii. Records of calibrations and inspections shall be maintained by the Supplier1.Records shall include the following, at a minimum:a.Dateb.Methodc.Name and function of responsible partyd.Laboratory Identificatione.Reference gage calibration information (traceability documents)f.Unique identification of itemg.Results of calibration or verificationi. SpecificationRCOQ-002 REV G

ManufacturingSupplier RequirementsManualRCO Engineering, Inc29200 CalahanRoseville, Michigan 48066Date: April 16, 2021Page: 10 of 15Rev: gFile:Q:\Aerospace\SupplierRequirementsii. Toleranceiii. Disposition (pass / fail)7.0 Deviationsa.Deviations from Controlled Drawingsi. Use of “like” materials or components are prohibitedii. Supplier “approved” deviations are prohibitedb.Considerationsi. Any deviation shall be approved by the RCO Program Engineering Managerii. Approved deviations shall be documented by Quality and reported to the FAA MISO officeiii. Major changes REQUIRE FAA approval prior to release8.0 Packaginga.Weight Limit for Hand Carried Box is 35 lbsb.One Part Number per Boxc.Proper separation of components to prevent damage is required.d.Inspection Package must be included with each shipment.i. Inspection reportii. Drawing cross sections and/or auxiliary drawings referenced in inspection dataiii. Material certificationiv. Special Processing Certificationv. Parts inspected (Continuing Conformance)vi. Certificate of Conformancee.All inspection packages shall be placed at the top of the box for easy retrieval.f.Package Label shall include, at a minimum:i. Program Nameii. Part Numberiii. Revision Leveliv. Descriptionv. QuantityRCOQ-002 REV G

ManufacturingSupplier RequirementsManualRCO Engineering, Inc29200 CalahanRoseville, Michigan 48066Date: April 16, 2021Page: 11 of 15Rev: gFile:Q:\Aerospace\SupplierRequirementsvi. Date9.0 Required Documentationa.Each shipment requires the following documents, at a minimum:i. Inspection Package1.Inspection report2.Drawing cross sections and/or auxiliary drawings referenced in inspection data3.Material certification4.Parts inspected (Continuing Conformance)ii. Shipperiii. Certificate of Conformance10.0 Rejected Materiala.Suppliers shall contact RCO Engineering Program Manager if articles do not meet specifications,defined on the controlled drawing, prior to shipment.i. Rejected Material shall be segregatedii. MRB process shall be followediii. Components or material designated as Scrap, shall not be reworkediv. Root Cause Analysis shall be completed, upon requestb.Shipment of nonconforming articles, without prior authorization, will be rejected.c.Suppliers shall immediately report if a part or component has been released from that supplier andsubsequently found not to conform to the applicable design data.Upon identification of suspect or confirmed fraudulent/counterfeit material RCO will providetimely notification to the reporting service organizations as applicable (GIDEP, FAA, etc.).11.0 Corrective and Preventive Actiona.Suppliers shall establish and maintain documented procedures for implementing corrective andpreventive action.b.Corrective or preventive action taken to eliminate the cause of actual or potential nonconformitiesshall be reviewed to detect adverse trends and to determine appropriate levels of corrective actionrequired.c.Customer requested corrective action response:i. Initial Response within 24 hrsRCOQ-002 REV G

ManufacturingSupplier RequirementsManualRCO Engineering, Inc29200 CalahanRoseville, Michigan 48066Date: April 16, 2021Page: 12 of 15Rev: gFile:Q:\Aerospace\SupplierRequirementsii. Written Response within 5 business days12.0 Auditsa.Suppliers shall allow RCO Engineering representatives the right to conduct audits, evaluations andinspection of the Supplier’s Quality System and products supplied to RCO Engineering. In addition,RCO Engineering reserves the right to conduct audits, evaluations and inspection of the Supplier’sSubcontractors Quality System and products supplied to RCO Engineering.Reference Supplier Audit Checklistb.Suppliers shall permit access and provide facilities and assistance, as necessary, to governmentrepresentatives to enable them, initially and periodically, to evaluate Supplier’s facilities and toreview procedural controls, records, process and products at all times and places duringmanufacturing, for conformance with government regulations and applicable specifications.13.0 Changes to the Manufacturing / Inspection Systema.Suppliers shall notify RCO Engineering Quality representative immediately, in writing, of anychanges to the manufacturing and inspection system which directly affect product intended forshipment to RCO Engineering.14.0 Counterfeit Material Avoidancea.RCO will only procure materials from original manufacturers, manufacturer franchised distributorsor authorized aftermarket manufacturers. As such, suppliers to RCO shall in turn ensure that onlynew and authentic materials are used in materials delivered to RCO. Suppliers may only purchasematerial directly from original manufacturers, manufacturer franchised distributors or authorizedaftermarket manufacturers. Use of material that was not provided by the aforementioned sourcesis not authorized unless first approved in writing by RCO purchasing representative. The suppliermust present compelling support for its request (e.g., original manufacturer documentation thatauthenticates traceability of the material to the original manufacturer) and include in its request allactions to ensure the material thus procured is authentic and conforming.RCOQ-002 REV G

ManufacturingSupplier RequirementsManualRCO Engineering, Inc29200 CalahanRoseville, Michigan 48066APPENDIX ASAMPLING PLANRCOQ-002 REV GDate: April 16, 2021Page: 13 of 15Rev: gFile:Q:\Aerospace\SupplierRequirements

ManufacturingSupplier RequirementsManualRCO Engineering, Inc29200 CalahanRoseville, Michigan 48066Date: April 16, 2021Page: 14 of 15Rev: gFile:Q:\Aerospace\SupplierRequirementsSAMPLING PLAN(Reference ANSI/ASQC Z1.9)Lot Size/Sample SizeAcceptable Quality Levels for Normal Inspection (% defective)0.01LS 9 to 15SS 3LS 16 to 25SS 5LS 26 to 50SS 8LS 51 to 90SS 1391 to 150SS 20151 to 280SS 32281 to 500SS 50501 to 1200SS 801201 to 3.2KSS 1253201 to 10KSS 20010001-35KSS 31535001-150K000.0650.10.150.250.40.6511.52.54Lot Acceptance (Ac) Number (maximum number of rejects to accept the lot)LS 2 to 8SS Q-002 REV G

ManufacturingSupplier RequirementsManualRCO Engineering, Inc29200 CalahanRoseville, Michigan 48066Date: April 16, 2021Page: 15 of 15Rev: gFile:Q:\Aerospace\SupplierRequirementsSS 500150001500KSS 80000011235SAMPLING PLAN (CONT’D)710142121The acceptable quality level or AQL that is expected by RCO is 0.015%. Reduced sampling is notpermitted if AQL is not achieved.RCOQ-002 REV G-

The supplier's name shall appear on all inspection result sheets, cross sections and/or auxiliary drawings used in conjunction with the design record. 1. Inspection results shall include, at a minimum: RCO Engineering, Inc 29200 Calahan Roseville, Michigan 48066. Manufacturing Supplier Requirements Manual . Date: