WIXLIB

Patient & Family Guide2022Welcome to theQEIIWhat are your questions? Please ask.We are here to help you.Also available in Arabic: (AR85-2209) ﻟﻌرﺑﻳﺔا ﺔﻐﻠﻟﺎﺑ ﺎﻳﺿًأ ﻣﺗوﻓر Aussi disponible en français :Bienvenue au QEII (FF85-1126)www.nshealth.ca

Welcome to the QEIIWho we areThe QEII provides patients throughout Atlantic Canadawith the most advanced health care available. TheQEII is home to leading care, research, teaching andlearning in all medical and surgical fields.Where we areThe QEII has 10 buildings on 2 sites in Halifax: theHalifax Infirmary (HI) site and the Victoria General (VG)site:HI site1796 Summer StreetVG site1276 South Park StreetTo see where specific buildings at the QEII are located,please see the map at the end of this guide.ParkingParking locations are also shown on the map at theend of this guide. Special parking rates are available forfamilies of long-term inpatients after the patient’s 14thconsecutive (back to back) day in hospital. Discountedrates are also offered for outpatients with long-termtreatment schedules. Please ask staff at the nursingstation or clinic registration desk for details.Shuttle servicePatients who need transportation between the HI andVG sites can take the patient and staff shuttle, whichruns between sites every 20 minutes during the day.1

Shuttle pick-up and drop-off areas are located at the:HI siteOutside HalifaxInfirmary Building1796 Summer StreetLeaves every 20 minutesstarting at 6:15 a.m. andending at 4:10 p.m.VG siteOutside MacKenzieBuilding5788 University AvenueLeaves every 20 minutesstarting at 6:22 a.m. andending at 4:20 p.m.*Please note that the shuttle bus is not wheelchairaccessible.*Local transportationYou can view local bus and ferry schedules for HalifaxTransit at www.halifax.ca/transit.For a taxi, you can call Yellow Cab at 902-420-0000or pick up one of our taxi phones for direct access toYellow Cab dispatch.While you are hereThe QEII offers many amenities and services forpatients and families. These include:Wi-FiPatients and visitors at the QEII have free access towireless Internet services (Wi-Fi), generously providedby the Gauthier and David families through a gift to theQEII Foundation. Wi-Fi areas are marked with signs,and no password is needed. The network name isQEII wifi.2

Cafeterias and restaurantsThe following locations are open to everyone for mealsand snacks:VG siteScotia Room Restaurant and Coffee ShopVictoria Building, main floorWeekdays: 6:45 a.m. to 9 p.m.Weekends and holidays: 7 a.m. to 9 p.m.HI siteSummer Savory RestaurantHalifax Infirmary Building, second floorWeekdays: 7:30 a.m. to 7 p.m.Weekends and holidays: 8 a.m. to 7 p.m.Coffee Shop on RobieHalifax Infirmary Building, 4th floorWeekdays: 6:45 a.m. to 11 p.m.Weekends and holidays: 3:30 to 11 p.m.Camp Hill Veterans’ Memorial CafeteriaCamp Hill Veterans’ Memorial Building, main floorWeekdays: 7:30 a.m. to 2:30 p.m.(Closed on weekends and holidays)3

DrugstoresThere are 2 drugstores located within the QEII.HI siteHalifax InfirmaryBuilding, 4th floorVG siteVictoria Building, mainfloor along hallway toCentennial BuildingWeekdays:8:30 a.m. to 4:30 p.m.Weekdays:9 a.m. to 5 p.m.LibrariesThere are 2 health sciences libraries located within theQEII. Patients, families, and staff are welcome to usethe libraries, including available computer services.There is also free wireless Internet (Wi-Fi) available atthe libraries.HI siteHalifax InfirmaryBuilding, second floor,room 2201,1796 Summer StreetPhone: 902-473-4296VG siteDickson Building,5th floor, room 5106,5820 University Avenue(behind the MacKenzieBuilding)Phone: 902-473-8497Weekdays:8:30 a.m. to 4:30 p.m.Weekdays:8:30 a.m. to 4:30 p.m.4

Spiritual care and places of prayer and meditationThese spaces are open 24 hours a day and areaccessible to all who seek a place of peace andtranquility. Each space has an area set aside forworship, prayer, and meditation.HI site› Halifax InfirmaryBuilding, first floor,room 1211› Camp Hill Veterans’Memorial Building,first floor, room 1510VG site› Victoria Building,main floor, room 2007Church services are offered at the Camp Hill Veterans’Memorial Building:Inter-denominational worship› Sundays: 9:45 a.m.Roman Catholic Eucharist (Communion)› Sundays: 10:45 a.m.There are also many sacred spaces in the surroundingcommunity. If you have specific questions aboutchurches, synagogues, mosques, or other sacredspaces, please contact Spiritual Care at 902-473-4055.Patient relationsIf you have questions or concerns about your care orexperience at the QEII:› Phone (toll-free): 1-844-884-4177› Email: healthcareexperience@nshealth.ca5

SecuritySecurity Services ensures that all patients, families,visitors, and staff are safe at the QEII. To report aconcern or for more information, visit or call:HI siteHalifax InfirmaryBuilding, room 1237Phone: 902-473-4894VG siteDickson Building, mainlobbyPhone: 902-473-2230Please note, the hospital is not responsible for lost ormissing items. Please leave valuables at home.The QEII FoundationThe QEII Foundation is a non-profit, charitableorganization that inspires generosity to advancehealth care at the QEII. To learn more, or to contact theQEII Foundation:http://qe2foundation.caEmail: info@qe2foundation.caPhone: 902-334-1546Toll-free: 1-888-428-0220Fax: 902-442-7172Mailing address:5657 Spring Garden RoadPark Lane Mall, Suite 3005Halifax, NS B3J 3R46

AccommodationsIf you need a place to stay, there are not-for-profitlodgings near the QEII site that have rooms for patientsand families.Halifax Haven Guest HomeEmail: halifaxhaven@gmail.com5897 Inglis StreetPhone: 902-421-1650Point Pleasant Lodgewww.pointpleasantlodge.com1121 South Park StreetPhone: 902-421-1599The Dr. Susan K. Roberts Lodge That Gives(The Cancer Lodge)Canadian Cancer Society5826 South StreetPhone (toll-free): 1-800-639-0222 or 902-420-1849Some places also offer special rates for families ofpatients. Please ask when you make your reservation.7

Grocery storesThere are many grocery stores around the QEII. Theseinclude:Sobeys1120 Queen Street7 a.m. to 10 p.m. every dayPhone: eetPete’s Frootique1515 Dresden RowMonday to Saturday: 8 a.m. to 8 p.m.Sunday: 8 a.m. to 6 p.m.Lunchline (cafeteria service): 8 a.m. to 6 p.m. everydayPhone: 902-425-5700https://petes.ca/Atlantic Superstore6139 Quinpool RoadMonday to Saturday: 7 a.m. to 10 p.m.Sunday: 8 a.m. to 10 p.m.Phone: r/details/0383Atlantic Superstore1075 Barrington StreetMonday to Saturday: 7 a.m. to 10 p.m.Sunday: 8 a.m. to 10 p.m.Phone: r/details/03698

QEII Health Sciences Centreis made up of 10 buildings located on two sitesEmeraOvalEXIT RIGHTONLYEmergencyEntrancePENTRANCETOEMERGENCYAND PARKINGPPPPtoDalhousieUniversity4P67PP589P10Please do not wear scented productswhen you come to the QEII.Prin A504 Rev. 02/2016(1121 South Park Street)

Notes:Looking for more health information?Find this pamphlet and all our patient resources here: t your local public library for books, videos, magazines, and other resources.For more information, go to http://library.novascotia.caConnect with a registered nurse in Nova Scotia any time: call 811 or visit https://811.novascotia.caLearn about other programs and services in your community: call 211 or visit http://ns.211.caNova Scotia Health promotes a smoke-free, vape-free, and scent-free environment.Please do not use perfumed products. Thank you!www.nshealth.caPrepared by: CommunicationsDesigned by: Nova Scotia Health Library ServicesThe information in this pamphlet is for informational and educational purposes only.The information is not intended to be and does not constitute health care or medical advice.If you have any questions, please ask your health care provider.WX85-0603 June 2022 Nova Scotia Health AuthorityThe information in this pamphlet is to be updated every 3 years or as needed.

2022 Welcome to the QEII Aussi disponible en français : Bienvenue au QEII (FF85-1126) Also available in Arabic: (AR85-2209) What are your questions? Please ask.