Elevate Your Brand. Elevate Your Customer Experience. Elevate Your .

Transcription

RetailElevate your brand.Elevate your customer experience.Elevate your business.

Your Challenges are Complex.Honeywell Can Help.Today’s retailers recognize the need for aneffective omni-channel strategy. Thanks todigitally connected consumers, the mantra,“the customer is always right,” couldwell be coined, “the customer is alwaysempowered.” As a result, the multichannelbusiness model has reached a tippingpoint. Individual business silos must worktogether to satisfy demand for a unifiedand seamless customer experience acrossall channels. For brick-and-mortar retailprofessionals, the omni-channel strategyrequires technology solutions designedto grow top-line revenue – solutions thatextend marketing initiatives to the consumersmartphone, integrate with e-commerce,provide greater mobility and data visibility,and improve the customer experience.That’s where Honeywell can help.1 Retail Honeywell

Creating the PerfectCustomer ExperienceShoppers today use multiple channels to buymerchandise – ever more of it online. As a result,innovative retailers are enhancing their onlinepresence and leveraging the shopper’s mobilephone to increase shopping visits, both onlineand in-store. It’s all about creating the perfectcustomer experience, building a loyal customerbase, and growing a more profitable business.Connecting with the Mobile ShopperWhile empowering consumers, mobile technologyhas also been the driving force in reshaping retailcustomer engagement and the customer experience.In fact, customer engagement is one key toensuring your omni-channel strategy is a success.Honeywell iOS sleds and mobile computers help toensure your business is equipped to thrive in today’sdynamic retail environment. Mobile staff can nowhave easy access to information about product, price,promotion and stock, enabling them to provide guidedselling and accept payment from anywhere in the store,or even from remote locations. These value-addedservices enrich the customer’s shopping experienceand increase your potential for greater share of wallet.Honeywell’s industry-leading imaging technologystreamlines your mobile marketing programs. Identify shoppers and their coupons at the pointof sale via easy-to-implement 2D bar codesdisplayed on their smart devices – improving theshopping experience and top-line revenue. Expand your loyalty program by quickly andaccurately enrolling shoppers at the pointof sale – proven the most effective time andplace to extend a loyalty program offer. Quickly acquire customer information with ascan of a driver’s license. Honeywell 2D imagerswith EasyDL software make it simple, whileminimizing the impact on average checkout time.And whether your checkout clerks use a handheldscanner, a presentation scanner or an in-counterbioptic scanner, or your shoppers self-scan mobilebar codes, Honeywell has a solution to elevateperformance and the customer experience right now.What Consumers are Saying About:In-Store MobileEngagementCustomer engagement works According to the CFI Group, consumerswho are engaged by mobile devicewielding associates are far more likely tospend moreand evangelizethe brand.155% of 18-to-44 year-oldssay they’re likely tofavor a storewith advanced mobile capabilities.1Shoppers desireexperiences withdevice-enabledassociates 2Very important:Check special offers/promos64%Check inventory at other stores58%Provide loyalty program lookup56%Identify compatible products42%Check product preferences40%Provide product information38%Provide purchase history38%Information adapted from How Mobile Engagement is Reinventing Brick and MortarRetail. -0001 Sponsored by Honeywell, and brought to you by IntegratedSolutions for Retailers, 2014.Sources:1CFI Group, Retail Satisfaction Index, 2013. il2/retail-satisfaction-barometer-2014/2CFI Group dataHoneywell Retail 2

OperationsFrom the multi-modal warehouseto the sales floor to the checkoutcounter, Honeywell solutions helpyou realize the full potential of yourpeople, time, assets and information.Store OperationsHoneywell provides a wide selectionof ergonomic, high performancemobile devices and printers to enablethe smooth flow of merchandise from thereceiving dock to the POS checkout. Honeywell’somni-directional 2D scanners reduce the timenecessary to receive shipments and collect replenishmentorders. When complemented with our reliable countertopand mobile label printers, they keep your workflow humming.The omni-channel model is driving change in store operationalworkflows, requiring the ability to pick, pack and ship small ordersfrom the store. As in the warehouse, Honeywell Vocollect voice-directedsoftware enables that change, freeing the store associate’s hands during thepicking process and allowing associates to suspend the operation to help customerand resume at the exact same point. Even better, Vocollect allows you to consolidateyour traditional replenish walk, price mark down, cycle count and new picking tasks intoone single workflow, reducing associate foot traffic, thereby improving productivity.Honeywell RFID technology can also help you reduce stock-outs, resulting in higher revenueand better improving the customer experience. Honeywell’s RFID technology can automaticallytrack the movement of merchandise from the back room to the display floor, and allows morefrequent cycle counts that close the gap between virtual and actual store inventory.3 Retail Honeywell

Warehouse/Distribution CenterThe omni-channel model is driving change in the warehouse and distribution center asmuch as in the store. Logistics centers are adapting to new ship-to-consumer requirements,picking and packing individual items in much smaller quantities. With Honeywell, you’ll havea complete portfolio of hand-held and fixed mount mobile computers; fixed long-rangeimaging scanners to optimize your receiving, picking and putaway workflows.Honeywell’s Vocollect voice-directed software frees both hands of the associate tohandle individual items more efficiently. Finally, Honeywell’s high performance2D countertop scanners allow your associates to validate every itempacked into small consumer shipments, eliminating mis-shipmentsand their associated loss in profit margin.Point-of-Sale (POS)At retail checkout, you can win or lose a customer – sometimes forever. A superior customer experience is whatdistinguishes innovative and successful retailers from the pack. In the past, a customer may have been willing towait five minutes at checkout. Today, he or she is likely to tolerate less than two minutes. That makes speed andaccuracy for retail scanning critically important to the customer experience – and your bottom line.At Honeywell, we understand this challenge. That’s why we’ve developed a wide range of high-performancehandheld, hands-free, and in-counter bioptic retail barcode scanners – solutions that are helping many of theworld’s leading retailers to minimize shoppers’ checkout time, automate loyalty program enrollment and ageverification, and unlock the full potential of omni-channel mobile marketing.Honeywell Retail 4

Honeywell Retail SolutionsIncrease store productivity – from the front end to the back end – with Honeywell’s leadingretail solutions. From handheld to hands-free to bioptic scanners, Honeywell has point-ofsale applications covered. Our point-of-sale scanners help retailers enhance their mobilemarketing initiatives, leading to increased customer satisfaction and profitability. For in-storeand back-end applications, Honeywell mobile computers and enterprise sleds are a smartchoice. With wireless connectivity that enables real-time access to critical information suchas pricing and inventory, our solutions help retailers improve profitability by reducing the totalcost of ownership.Mobile ComputersEnterprise Sleds for iOS Dolphin 60sDolphin 70eWearableSolutionCK3RDolphin 7800CaptuvoSL22CaptuvoSL42Warehouse / DC Store Operations Point-of-Sale Handheld RFIDIF2 Hands-Free ScannersVoyager1450/1452gXenon1900/1902g Warehouse / DCRFIDIn-CounterScannersGenesis 7580Vuquest 3310gStratos 2700 Store OperationsPoint-of-Sale Mobile PrintersPB22Warehouse / DCStore OperationsPoint-of-Sale5 Retail Honeywell Desktop PrintersPB32PB50 PC43t Industrial PrintersPD43cPM43

All retail organizationshave challenges.The best haveHoneywell solutions.Elevate the customer experience.Elevate your business. OnlyHoneywell offers a completeportfolio of integrated retailworkflow solutions to deliver whatyour organization needs: Results.Contact us today to find outhow your retail business canthrive with Honeywell.Call 800.582.4263 or visitwww.HoneywellAIDC.comHoneywell Retail 6

For more information:www.honeywellaidc.comHoneywell Scanning & Mobility9680 Old Bailes RoadFort Mill, SC 29707800.582.4263www.honeywell.com 2014 Honeywell International Inc.

Point-of-Sale Honeywell Retail Solutions Increase store productivity - from the front end to the back end - with Honeywell's leading retail solutions. From handheld to hands-free to bioptic scanners, Honeywell has point-of-sale applications covered. Our point-of-sale scanners help retailers enhance their mobile