Your Career Development - AECOM

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YourCareer DevelopmentMiddle East

Talent Development // Your Career Development GuideForewordAECOM is committed to supporting you build yourcareer by providing strategically focused learning anddevelopment initiatives, encouraging new ideas andproviding professional development opportunities atall levels.Your professional and career development is important to our shared success. Ina competitive and changing world, a commitment to your development is a keyway to keep pace and thrive, both for you and for AECOM. By enhancing your skillsand expanding your knowledge, you become more versatile, effective and betterprepared for your current role and future opportunities. When you achieve your goalsand perform at your best, AECOM can deliver better results for clients and achieveour vision and purpose.This guide will support you to:Consider where you would liketo take your career.Identify skills and/orknowledge developmentareas.Grow with us at AECOM and take advantage of the learning resources at yourdisposal. Navigate through this booklet to understand what we have to offer and howwe will support you to build a lasting career at AECOM.Understand the optionsavailable to develop your skillsand career.3

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Talent Development // Your Career Development GuideContentsOur AECOMBuilt to deliver a better worldUsing your guideHow to make the most of theinformation inside your guideSuccess starts hereThe key to careerdevelopmentYour career pathwayDrive your career forwardwith career pathways7Yourdevelopment goals8Our behaviours1013What to considerwhen identifying yourdevelopment needsLearn and understandAECOM’s four key behavioursthat enable our successYour learning optionsPartner with your manager,determine which learningoptions will best support youachieve your career goalsFrequentlyasked questionsYour questions answered141619485

AECOMRanked as the #1engineering design firmby revenue in EngineeringNews-Record magazine’sannual industry rankings.Our vision at AECOM is tobecome the premier, fullyintegrated infrastructurefirm globally.6

Talent Development // Your Career Development GuideOur AECOMWorking together, we are creating a newcompany with the skills, passion andenergy to make the world a better placethrough our outstanding capabilities indesign, build, finance and operate (DBFO).AECOM comprises more than 85,000 of the brightest minds inthe world. Our vision is supported by three key enablers: ouremployees, our clients and excellence.You drive our business success. We strive for excellence ineverything we do. You, your knowledge, skills, passion anddiversity make AECOM successful.An investment made in developing your potential today can leadto career-developing outcomes tomorrow. Therefore, we arecommitted to investing in you, by providing you with learningopportunities to strengthen and support your growth.7

AECOMUsing your guideThis guide provides informationabout the options available to youto develop your skills and careerwith AECOM.Take time to read through the information enclosed to understand the opportunitiesthat will be the most valuable to your development. Discuss the options with yourmanager during your one-to-one discussions to ensure alignment and agreement ofyour development objectives.Once your development objectives have been agreed and recorded in the onlinePerformance Rewards system, you can arrange to complete your selectedactivities with your regional Talent Development team.This guide is available electronically via myAECOM at Middle East Human Resources Your Development.8

Talent Development // Your Career Development GuideWhere am Itaking my careerwith AECOM?Enclosed in this booklet are details about the development opportunities available to enhance yourskills and career. Before you begin to navigate through the information, you may like to consider:Which parts of your roleyou enjoy the most.What you findchallenging about yourcurrent role.What provides youwith the greatest jobsatisfaction.What skills you want todevelop.9

AECOMSuccessstarts hereAt AECOM we encourage you to takeownership of your career development.While we provide the opportunities forprofessional growth, career planningstarts with you.10

Talent Development // Your Career Development GuideHow can you accelerate your career with AECOM?In order to become more confident about managing your career,consider the following:Identify your strengthsUse Career Pathways to identify your pathSet annual business and development goalsShare your plan with your managerSeek opportunities to develop your skillsand knowledgeDemonstrate consistently strongperformance by achieving or exceedingannual goalsTake time to have frequent careerconversations with your managerTo be successful, you need to take control of your future by drivingyour career planning process. The best development and careeraccelerator is experience; your career planning should focus onobtaining a variety of role experiences as a key method to helpadvance skills and prepare you for your next role.Achieving career success requires more than luck and hard work– it requires a plan. We trust this guide will assist you to become aconfident career navigator.11

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Talent Development // Your Career Development GuideYour careerpathwayCareer Pathways is designed to raise awareness ofthe skills, behaviours and competencies required tosucceed in your current role and to help you developin your career at AECOM. The Career Pathwaysframework will provide you with meaningful content tohelp you own and manage your personal, professionaland career development.Career Pathways should be used alongside one-to-one discussions with yourmanager to discover more about your possible next career move and the areas youmight need to focus on in order to progress. Talk to your line manager if you are notclear of the profile that best suits your role.Ladder progressionExamples of linear career pathsLattice progressionDiagonal and horizontal movement across career pathway groups and roles isencouraged. There is no “right” or “wrong” way to progress your career. There areflexible career path choices where an employee creates his or her own pathway.Cross functional formal learning experiences support all AECOM professionals todevelop their skills, they should be mapped to AECOM’s behavioural competencyand career pathway framework.Take the time to view the Career Pathways (on myAECOM Human Resources Your Development) document to find out more about how you can move yourcareer with AECOM.Examples of more varied pathsfor growth and development13

AECOMYour careerdevelopmentgoalsAn important part of determining where you want to take your career is setting clearobjectives outlining the steps you will take to succeed. You and your manager will setyour priorities and have ongoing progress and development conversations. It is yourresponsibility to seek clarification on any goals or expectations and work with yourmanager to understand your strengths and development opportunities.Development goals identify the skills or experiences that will help you be moreeffective in your current role and make progress on your career goals.Before you start, think about:Where are you drivingyour career?14What opportunities fordevelopment align withyour career path?What strengths willenable you to havebusiness impact?

Talent Development // Your Career Development GuideWrite effective development goals that are:Focused and specificIdentify three business goalsand two development goalsOutline specific purpose,results and outcomes — nottasks or activitiesEnsure goals are relevantSupport team andorganisation goalsFocus on building skills thatalign with career interestsand business needsAchievable and controllableSet goals that are withinreach and provide anopportunity to growFocus goals toward resultsthat you can influenceEnsure that goals reflectthe time frame in which theyneed to be achievedState how success will bemeasuredMeasurable15

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Talent Development // Your Career Development GuideLeads by example Bias to listen and communicate Safety and integrity always -DEVELOPyourself,othersGROWDELIVERthe business creative valueresultsLIVEDemandsexcellenceIs accountableAECOMcore values- Innovative- Client-focusedMakes fact-baseddecisionsLeads change- Collaborative- Inpire- Anticipate- Collaborate- DeliverAt AECOM, our successdepends on the skills andexpertise of our people.We take pride in what weaccomplish; but equallyimportant is how weaccomplish our success.Use our behaviour guidelines withinPerformance Rewards to understandhow to assess yourself based onbehaviours and competencies uniqueto your role and level.Where you identify a skill gap use thisguide to determine the opportunitiesavailable to ensure you meet or exceedthe behavioural expectations for your roleor a role you are working towards.For information on learning opportunitiesto support you meet your behaviouralcompetencies, please refer to ‘Yourformal learning options’ section of thisguide or visit AECOM University.- SafeguardOur four key behaviours- Dream17

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Talent Development // Your Career Development GuideYour learning options19

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Talent Development // Your Career Development GuideAECOM University is our global learning environmentdesigned to support employees enhance their skills,knowledge and careers.Our university is an innovative online platform providing technical, professional,managerial and leadership learning opportunities, to create a sustainable culture ofcontinuous learning; one that empowers and enables our employees to delivera better world.Our partnerships with e-learning providers such as RedVector, Bently and Skillsoft aredesigned to deliver a variety of options to enhance technical and business capability.When blended with our internal learning options, you have the resources at yourfingertips to drive your career forward with AECOM.Blended learningInstructor-led learningAccessible from mobile and tablet devices, AECOM University allows you to manageyour learning programs on the go.AECOM University allows you to:Register for scheduled face-to-face, virtual and online classesRegister interest for flagship programsOnline learningTrack course and program completion in real-timeEngage in live technical webinarsRecord professional development hoursDrive your career by advancing your skills and knowledgeOnline assessmentsPlease visit myAECOM AECOM University to join the journey.21

AECOMAECOM’s learning approachaligns with current 70:20:10methodology and best practice.Learning experiences should be:%70%20%10on the job; experience based, stretch assignments and rotationsdeveloping through others; coaching, mentoringformal learning; internal and external courses,conferences and online learning22

Talent Development // Your Career Development GuideLearning on the jobFormal training courses and new tasks, projects or responsibilities at work mayoffer you the chance to develop new skills or build on existing ones, but these arenot the only way to learn at work.Successful learners will seek to create opportunities through discussions withmanagers or work shadowing colleagues. In fact, anything that extends yourknowledge or allows you to use this knowledge in practice can contribute todeveloping your development.These may include:Preparing and presenting reportsBroadening technical knowledgeJob shadowingMentoringDeveloping your business acumenUndertaking design tasksFormal training coursesAsking your manager for new assignments and responsibilitiesrelevant to your prioritiesAsking to take on specific tasks or projects to broaden yourexpertise and improve your competenciesLooking for ways to expand your job — like championing a newidea or initiative, or making a presentation on behalf of yourmanager or departmentChallenging assignments are most likely to be remembered asdevelopmental23

AECOMCoachingA coaching conversation with your manager can help you improve yourperformance, overcome obstacles, solve problems and focus on your careerdevelopment. Coaching doesn’t have to be a lengthy or formal discussion; infact, frequent conversations are more effective. These informal conversationscan take place in the hallway or part of regular one-on-one meetings. In thistwo-way discussion, ask your manager questions, share information andengage in the conversation when your manager asks questions or provides anew perspective. Coaching is not a conversation where your manager will tellyou what to do or where he or she has all the answers.A coaching conversation is effective when you come up with your ownsolutions to problems, identify new approaches and ask for the support youneed to better reach your goals. Development can come from many sources.24

Talent Development // Your Career Development GuideFormal LearningFormal learning is normally delivered by accredited training professionals in asystematic intentional way within a workshop (classroom) environment. Formallearning can also take shape using online learning platforms such as AECOMUniversity where employees undertake online courses.25

AECOMTechnical TrainingCollaborate with and learn from some of the best minds in the industry who are right here at AECOM.RedVectorA leader in online continuing education and workforce training for theArchitecture, Engineering and Construction industry.Having partnered with RedVector, AECOM University offers employeesaccess to 1,300 accredited courses authored by top industry experts.Courses focus on technical and current topics, including Transportation,LEED, BIM, ADA and compliance.Search the AECOM University to find out more and register for courses.26AECOM iscommittedto helping youdevelop theknowledge, skillsand competenciesyou need to besuccessful inyour role today,and to prepareyou for futureopportunitiesSteve MorrissChief ExecutiveEMIA

Talent Development // Your Career Development GuideTechnical NetworksTechnical Networks are a great way to share experiences, best practices andworld-class expertise across our geographies and technical professional disciplines.Participate in discussion forums, educational calls and webinars, and access usefulannouncements, documents, resources, and other content.The four networksTo learn more about the TPN attend a tutorial, AECOM University or visit the TPNpage on myAECOM to join, explore and begin contributing.Technical Practices (TPN)Technical Disciplines (TDN)Technical Specialties (TSN)Technical Forums (TFN)Bentley InstituteDelivering continuous technical learningopportunities to current and future generationsof infrastructure professionals. Engage in productlearning for architecture and engineering softwareand view the complimentary video for current bestpractices and application of technologies.Many of these opportunities offer learning units:Product trainingBentley video libraryAcademic programsReference booksAccess AECOM University to kick start yourtechnical development.27

AECOMOnline LearningSelf directed online courses allow you to learn new concepts or brush up on yourskills by taking refresher courses and solve on-the-job problems in real time.Content is available on desktop, tablet and mobile devices.Available 24 hours a day.More than 4,000 interactive courses and videos availableonline spanning leadership development, professionaldevelopment and essential learning. There is courseware forprofessional certifications and development resource guidesfor performance management as well as management andexecutive competencies.Access AECOM University to learn more28

Talent Development // Your Career Development GuideBenefitsMore flexibleLearning can be done in shortchunks of time that can fit aroundyour daily schedule.Tailor to youCourses aren’t confined to be fixed totry and suit the needs of the majority.Everyone is able to learn at their ownpace — a tailored solution onlyeLearning can provide.GlobalWe are confident that you will receivethe same content regardless of whereyou are located.MobileLearning can be done anytime,anywhere, 24/7.New materialAdded weekly and you can createcustomized learning plans based onyour interests and development goals.AECOMAccessible from your mobile and tablet devices,download AECOM University today to get started.University29

AECOMSelf DevelopmentSelf development primarily focuses on areas that recognize personal (self)development as an ongoing activity supporting employees execute their rolesand develop professionally.At AECOM we provide a variety of options to meet your individual selfdevelopment needs; from setting goals, enhancing communication, improvingour time management, as well as a selection of training aligned to AECOM’sfour key behaviours and core values.Our selection of self-development training is specifically designed to improveyour personal performance at work, but the principles of self-developmentare universal, so this training will give you greater confidence in your personallife too.To find out more visit AECOM University.30

Talent Development // Your Career Development GuideAECOM’s Project ManagementFramework was developed as aset of guiding principles for theAECOM project manager (PM)community and for those whowork with and support projectmanagers in their newlyelevated roles.Project ManagementProject management is the process and activity of planning, organizing, motivating,and controlling resources, procedures and protocols to achieve specific goals.A project is a temporary endeavour designed to produce a unique product, serviceor result with a defined beginning and end undertaken to meet unique goals andobjectives, typically to bring about beneficial change or added value.A very important element of attaining the vision of project management at AECOMis the identification, communication and implementation of best practicesthroughout the enterprise.At AECOM our project managers undergo internal training to align expertise withAECOM’s delivery model.The Project ManagementFramework consists ofthree parts: (1) roles andresponsibilities, (2) trainingand certification, and (3)performance and development.It includes guidelines toenable profit and loss (P&L)managers and PMs to assesscurrent alignment with thecompetencies and behavioursof the PM role.Read more about the ProjectManagement Framework onmyAECOM.Visit AECOM Universityto access the projectmanagement modules.31

AECOMClient RelationshipsOur Client Relationships training offerings ensure our employees aredeveloping commercial awareness, managing client relationships and avoid‘over delivering’ to clients.Satisfied clients are a valuable commodity — they not only bring us businessdirectly, but can also act as advocates, building our reputation and attractingnew clients.The training options available via AECOM University provide opportunitiesto learn how to leverage project delivery excellence to create AECOM’scompetitive advantage.32

Talent Development // Your Career Development GuideSafetyOur SH&E team strive towards world class performance through our accreditedmanagement system, effective training and education, communication andmonitoring programs. By providing competent resources we are totally committedto providing a safe and healthy working environment for our people.Overall our goals are:To prevent work-related injuries and illnessesTo prevent damage to property and/or equipmentTo learn more about the trainingoptions to support you, referto the programs outlined onpage 42 of this guide or visitAECOM University.To minimize the impact on the environment from our activitiesTo achieve this, we ensure there are a variety of learning options available to allemployees, both of

Career Pathways is designed to raise awareness of the skills, behaviours and competencies required to succeed in your current role and to help you develop in your career at AECOM. The Career Pathways framework will provide you with meaningful content to help you own and manage your personal, professional and career development.