2. Overall Directions - Bendigo.vic.gov.au

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2. Overall Directions21

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Vision and GoalsVision for the CBDThe following vision has been developed to provide a comprehensive picture of the way thatthe Council and community envisage the CBD looking and functioning followingimplementation of the Plan recommendations.Bendigo CBD is a colourful, vibrant and exciting place, that showcases thebest of Bendigo’s cultural, economic and community life. The CBD projectsan inviting and inclusive image, appealing to and welcoming people of allages and interests. The streets are safe and pleasant places to walk, withfrequent spaces for entertainment and exhibitions, quiet relaxation andeating. Laneways and arcades provide opportunities to explore anddiscover.The depth and richness of Bendigo’s history is celebrated, evident in thegrand heritage buildings, their settings and streetscapes, and the variety ofbuildings and activities. New development reflects the quality of the CBD’sheritage, while adding to the CBD’s future heritage. The strong sense ofcivic pride and responsibility, enterprise and creativity that founded the CBD,is maintained by embracing opportunities to improve and move forward.The economy of the CBD thrives, providing a myriad of shoppingexperiences and employment opportunities. The CBD is a place to visit at alltimes of the day, evening, week and year, with new experiences alwaysavailable. The CBD is a cohesive, coordinated and effective entity, andrecognisable as uniquely Bendigo.23

Structure Plan GoalsThe following goals have been identified for the Structure Plan:Engender excitement, commitment and interest in the future of the BendigoCBD.Provide strategic directions for land use, built form, traffic and public spaces.Engender ownership of the Plan by residential community of Bendigo, CBDtraders, service providers and Council and government agencies throughinvolvement in the development of the Plan.Identify specific actions and implementation methods, including fundingsources, for recommendations of the Plan.ThemesTo achieve the above vision for the Bendigo CBD the following four key themes have beenidentified:Theme 1: Reinforcing the CBD as the centre of activityTheme 2: Celebrating cultural and heritage identityTheme 3: Creating an accessible placeTheme 4: Designing a high quality urban environmentEach Theme has a Principle that guides the consideration of the issues that it encapsulates.The Principles are drawn from best practice experience in planning, urban design andeconomic development. There are topics under each Theme and challenges specific tothese topics. Objectives, Key Actions and Other Initiatives are identified in each case toaddress and manage the challenges.24

Theme 1: Reinforcing theCBD as the centre ofactivityPrinciplesA vibrant, active city is a prosperous city; the two go hand in hand. The CBD is primarilyconsidered a shopping and business centre, and this role needs to be reinforced byproviding a diversity of activities including residential, tourism and entertainment, attractingmore people and for longer periods. Creating more destinations and reasons to visit theCity, other than shopping, broadens the scope and long-term health of the business sector,and ensures the future of the City as the heart of the community.Retail ActivityThe ChallengeThe CBD Retail Core area is characterised by small-scale retailers, with the Coles NewWorld and Myer department store providing anchors. Large retail ‘anchor’ stores in thecentral CBD are considered an important component of the effective operation of the RetailCore.The Commercial Land Strategy identifies the need to maintain the Bendigo CBD (includingMarketplace) as the highest order centre within the Bendigo retail and commercial hierarchy.The Commercial Land Strategy projects that of the 81,720 sqm GLA of shopfront floorspacedemand for 2004 – 2021 with Greater Bendigo, 37,520 sqm GLA is to be provided within thestudy area. The shopfront retail includes food, groceries and liquor, bulky goods, otherhousehold goods and retail services (see Tables on page 17 for details).The role of the CBD Retail Core needs to be better established in order to ensure its longterm economic sustainability, given the existing and potential competition from otherprecincts within the CBD, including Marketplace and other centres and to ensure this sectorof the CBD is able to attract higher order tenants.Opportunities for larger scale retail development within the CBD Retail Core are limited.Possible sites for future retail larger scale development include the Council car parks, formerpetrol filling station sites, vacant blocks and areas such as the ‘Crystal Ice’ and ‘Gillies PieFactory’ sites, however few of these are within the CBD Retail Core.Other opportunities for larger scale retail development would generally require consolidationof existing land holdings or major and costly refurbishment of existing buildings.Marketplace offers specialty and convenience shopping in an all-weather, enclosedenvironment and on-site car parking, a combination that is attractive to many shoppers who25

may have visited the CBD in the past. The centre is performing well and has attracted newretailers to Bendigo, with plans for expansion of the retail floorspace.Large sites adjacent to Marketplace have the potential to be redeveloped for retailing (theDiscovery Centre) and bulky goods retailing (‘Crystal Ice’ site) and other similar uses. DanMurphy’s large format liquor outlet is in the process of being developed north of Marketplaceon Edward Street.In any further development of Marketplace and surrounds, it will also be important to improvethe physical relationship of the area with the Railway Station and the adjacent land to thenorth.Physical connections between the CBD Retail Core and Marketplace are poor, with thepedestrian environment being confusing and unsafe. Better physical connections mayencourage more people to walk between the two centres.Objectives Reinforce and improve the role of the Bendigo CBD Retail Core as a prime centre forretail activity. Integrate further retail development of the Marketplace with adjoining sites, the RetailCore and consistent with the Commercial Land Strategy. Seek to establish retail uses at Marketplace that complement retail uses in the CBDCore Area and/or cannot be accommodated in the CBD Core Area. Develop the ‘Crystal Ice’ and Gillies Pie Factory site for large format, bulky goodsretailing integrated with Marketplace, if retailing becomes its owners preferred use. Improve the pedestrian connection between the Marketplace and the CBD.Key Actions Introduce a local policy into the Greater Bendigo Planning Scheme to ensure that newdevelopments incorporate retail uses on the ground level to create “active” streetfrontages and encourage pedestrian movement. Uses such as shops, cafes, banks andother financial institutions, travel agents and take away food outlets all generatepedestrian traffic and interest. Blank walls, non-transparent windows, empty shopfrontsand offices that do not generate pedestrian visits should be avoided at ground level,particularly in the Retail Core and pedestrian connections. Facilitate actions to ensure the retention and improvement of the Myer, Coles NewWorld and Target stores within the CBD Structure Plan area. Maintain regular contactwith Myer administration and continue to demonstrate the Council’s commitment toensuring the CBD retains a strong economic sector. Appoint a CBD Place Manager, possibly through the Streetlife program or with fundingfrom DSE, to initiate discussions with landowners, major operators and governmentauthorities, facilitate development, secure funding and coordinate the various actionsrequired to implement the Structure Plan and the Transit Cities master plan. Encourage the CBD traders to undertake on-going joint marketing and promotionactivities. This could be funded by a trader managed levy. Negotiate with the owners of the ‘Crystal Ice’ and Gillies Pie Factory sites for theappropriate redevelopment which could include larger format retailing including bulkygoods integrated with Marketplace. Implement planning scheme controls to achievedevelopment of a scale and type that will complement the retail offer of the CBD.26

Preparing a Development Plan for the Marketplace that delineates the future location ofexpansion of the retail and related functions, and details of public space improvementsrequired including improving the pedestrian connection with Mitchell Street. (SeePrecinct C for more detailed guidelines) Introduce a local policy into the Greater Bendigo Planning Scheme to require significantretail developments to provide an Economic Impact Statement addressing the impact ofthe proposed development on the economic health of the remainder of the CBD. Develop and improve Hargeaves Street and Mitchell Street as the two key pedestrianroutes in the CBD.Other Initiatives Continue to facilitate discussions between Sandhurst Trustees and estates andproperties under its control to achieve appropriate development and redevelopment ofunderutilised sites.Explore opportunities for site consolidation and redevelopment for retail uses within theCBD Core Area.Identify appropriate contributions to infrastructure improvements that could be made bydevelopers including improved pedestrian connections and/or streetscapeimprovements.Investigate the potential to consolidate Council owned land with adjoining privatelyowned development sites to form larger, more efficient development sites.Co-ordinate the redevelopment of all the Council car parks from Hargreaves to WillsStreets along Edward Street, with the redevelopment of the ‘Rivers’ site, with a view toencouraging retail development along the street frontages at ground level.Commercial ActivityThe ChallengeThe Commercial Land Strategy identifies a projected demand for 30,000 sqm GLAcommercial floorspace for 2004 – 2021 for the Greater City. This includes the projecteddemand for 24,900 sqm GLA commercial floorspace within the CBD study area.Large office and government uses provide employment for significant numbers of people.The location of these activities within the CBD is as important for the number of people theyemploy and attract to the CBD, as for the prestige and message of economic healthprojected by such location decisions.There are a number of significant commercial developments that are either underconstruction or proposed for the Bendigo CBD. The new developments include the newDepartment of Human Services (DHS) building on the corner of Edward Street and QueenStreet (400 employees), and the proposed Bendigo Bank development in Bath Lane (1000employees).These developments will shift substantial workforces to the north-western edge of the CBDfrom other locations in the CBD, presenting opportunities for retailers in the vicinity. Inaddition, the relocation of Bendigo Bank and DHS from existing premises will createopportunities for new office or similar uses in these buildings.Other potential commercial development sites include the Beaurepaires Carousel site(Edward Street), the ‘Rivers’ site (Hargreaves Street), and Council car parks (EdwardStreet).27

The block bounded by Lyttleton Terrace, St Andrews Avenue, Myers Street and MundyStreet has the potential to be consolidated as a civic and government based office precinct.Greater numbers of workers in this area would strengthen the surrounding retail activitiesincluding Hargreaves Mall. This block would be a desirable future location for the LawCourts if relocation becomes necessary.Objectives Encourage head offices and regional offices to locate in the Bendigo CBD. Encourage consolidation of sites within the CBD to facilitate larger commercialdevelopments. Consolidate the Lyttleton Terrace, Williamson, Mundy and Myers Street block as a civicand government precinct.Key Actions Include strategy and policy within the Greater Bendigo Planning Scheme that activelyseeks to ensure that proposed head offices and large businesses locate in the CBDrather than other locations in Bendigo. Allow multi-storey office development on larger sites in appropriate precincts in the CBD,as identified in the Built Form section. Investigate the potential to redevelop Council owned land for commercial development,including the potential to consolidate Council owned land with adjoining privately owneddevelopment sites. Introduce a local policy into the Greater Bendigo Planning Scheme to encourage thelocation of future government offices and civic uses within the Civic Precinct, particularlywhere there is a potential synergy between uses, and where multiple trips by serviceusers can be avoided.Other Initiatives Promote the CBD as a key office location through Bendigo marketing campaigns.Facilitate discussions between Sandhurst Trustees and the Council to exploreopportunities for site consolidation and redevelopment for commercial uses within theCBD Core Area.28

ResidentialThe ChallengeResidential development in the CBD would add to the customer base for retail andentertainment facilities, as well ascontributing to the diversity of the CBD.Residential development would havethe added benefits of increasing vitalityand out-of-hours activity, havingpositive spin-off impacts on retailingand entertainment facilities.The Residential Strategy recommendsthe development of more than 950dwellings by 2030 in the ‘coredevelopment area’, which includes theBendigoCBD.TheStrategyrecommends developments of up to 4storeys in height, with scope to developup to 5 or 6 storeys depending on thelocality. Residential development couldinclude shop-top housing (above offices and shops), home office developments, studenthousing and multi-unit/apartment development.The benefits of inner city living are many including access to services, facilities and work. Itis equally suitable for older people, ‘empty nesters’, young singles and couples. In manycases it can lead to less reliance on the car for transport, assisting in ecological sustainabilityobjectives.The large student population of Bendigo and the CBD in particular, provides a potentialresidential market that is largely untapped.LaTrobe University has identified the opportunity to develop student housing within the CBDif an appropriate site became available, comprising a multi-storey facility with self-containedaccommodation for up to 100 students. There are however funding and feasibility issues tobe resolved.CBD housing would complement the University’s teaching activities in the View Streetprecinct and at its information technology training centre in Garsed Street.Residential development has the potential to create some amenity conflicts, similar to thosealready experienced in the Melbourne CBD, requiring the location and design of residentialdevelopments to be carefully considered.The location of residential development will also be determined by resident preferences suchas access to cultural activities, open space, on-site car parking and other services.Potential sites or areas for residential development include land on the south side of theRailway Station (proposed long term high density residential by VicUrban), the formerBendigo Advertiser building, other existing office buildings, larger sites includingBeaurepaires, Rivers and Council-owned land, the mixed use areas on the periphery of theCBD where heritage controls permit, and sites around the View Street precinct.29

Refurbishment of existing buildings for residential use is sometimes difficult due to planningand building regulations, particularly fire separation and on-site car parking requirements.Reuse of historic buildings, in particular, is to be encouraged, as other uses are often moreproblematic in such buildings due to access and configuration issues.Objectives Encourage residential development in appropriate locations within the Bendigo CBDincluding areas/buildings with high amenity and larger sites capable of supporting multistorey residential development. Facilitate the adaptation and re-use of existing buildings for residential use, particularlyat upper levels.Key Actions Introduce a local policy into the Greater Bendigo Planning Scheme to encourage highdensity residential development in the Railway Station precinct, opposite Rosalind Parkin Pall Mall (the Bendigo Advertiser site in particular), in the View Street precinct and onlarger sites west of Edward Street. Encourage adaptation of the underutilized upper levels of CBD buildings for residentialuse. Identify impediments to the reuse of buildings including ownership, car parking, fireand building regulations, and develop possible options for developers/owners. Utilisesimilar work already undertaken in the City of Melbourne and, in conjunction with adeveloper, produce a demonstration project or virtual example. Introduce a local policy into the Greater Bendigo Planning Scheme to support adaptationof heritage buildings for residential use (e.g. in the View Street, Hargreaves Street andBath Lane area) while protecting the heritage character through provision of technicaladvice and planning approval support. Introduce a local policy into the Greater Bendigo Planning Scheme to reduce PlanningScheme car parking requirements for redevelopment of existing buildings for residentialuse in the CBD. Support residential development by undertaking amenity improvements such asstreetscape upgrades, safety audits and landscaping. Promote the opportunities for, and benefits of, CBD living in Bendigo in a marketingprogram similar to Melbourne City Council’s Postcode 3000 or City of Greater Geelong’sPostcode 3220.TourismThe ChallengeThe Council and Tourism Victoria have identified a lack of high quality, large-scale (4.5 to 5star) visitor accommodation in Bendigo and limited visitor accommodation in the CBD. Agreater supply of this type of visitor accommodation in the CBD would complement culturalfacilities and support the retail and entertainment uses in the CBD. Bendigo also lacksquality conference facilities for 100 plus groups (and ancillary accommodation). The CBDcould sustain more than one quality establishment of varying types (e.g. boutique hotel,large conference based hotel).Potential sites include the Police Station building in Rosalind Park (if demolition notpossible), the former Bendigo Advertiser building and the Beaurepaires site.30

The Bendigo CBD is a showcase of the city’s gold mining heritage. The ability to walk in andaround the CBD and between the tourist nodes would add to the tourism experience, andnecessitates the development of a high quality pedestrian environment, with interpretivesignage.The ‘Heritage Tram’, operating between Central Deborah mine along High Street/Pall Mall toLake Weeroona, has been highlighted as a popular tourist attraction, with potential forexpansion. Alternatively, there may be other forms of tourist transport (e.g. tourist bus, opentop bus) that could serve as an extension of the tram concept without the infrastructurecosts.The CBD has a good public transport network that could be made more effective (both railand bus), and its cultural heritage tourism product provide an opportunity to expand theniche backpacker tourism market. There is currently limited backpackers accommodation inthe region, and Bendigo is well placed as a destination in its own right, as well as a stoppingoff point for backpackers on route to the Murray River, Swan Hill, and Sydney etc. Moresuitable accommodation, combined with marketing to this sector should result in an increasein this potentially lucrative tourist market.Objectives Encourage the development of large scale, quality visitor accommodation in appropriatelocations within the CBD preferably close to the Retail Core and Rosalind Park. Encourage the development of a quality conference venue in the CBD in conjunctionwith visitor accommodation. Ensure that improved pedestrian connections, and installation of interpretive anddirectional signage, facilitate promenading by tourists. Support further improvements to the Heritage Tram or other tourist / visitor transportwithin the CBD. Encourage the development of backpacker accommodation in areas of the CBD withgood access to public transport.Key Actions Investigate the feasibility of establishing additional quality visitor accommodation in theCBD, including large scale five star and boutique style facilities. The Police Station,Bendigo Advertiser, and the Beaurepaire sites, and sites between McCrae St andFarmer Lane bounded by Chapel Street are the best located and provide the mostopportunity at present. Other historic buildings such as the building currently occupiedby St Lukes should be recognised as providing boutique hotel opportunities in future. Improve the potential to promenade between tourist nodes by providing safe pedestrianlinks supported by the provision of directional and interpretative signage. Utilise aconsistent approach in terms of design and theming of all signage. Investigating further improvements to the Heritage Tram, and/or an extension of othersimilar road based alternatives. Install directional signage from the Station to the Retail Core and tourist destinations.Other Initiatives Support visitor accommodation development with amenity improvements such asstreetscape improvements and landscaping.31

Promote opportunities for the development of visitor accommodation to the majoraccommodation providers.Work with Tourism Victoria to identify opportunities to develop overnightaccommodation.Encourage the establishment of ancillary tourist services such as currency exchangefacilities and tour operators.Entertainment and EventsThe ChallengeEvents and street activity enliven the CBD and make it a more pleasant and enjoyable placeto visit. Events can also draw a wider range of people into the CBD to discover its otherbenefits such as shopping, services and eating establishments.Events already taking place in Greater Bendigo include:Sheep and Wool ShowAgricultural ShowDahlia and ArtsThe Fire Brigade DemonstrationsBendigo CupNational Swap MeetingsThe CBD needs more informal, street based venues for such events, and more planning andcoordination of activities, on an annual basis, to provide on-going attractions and ‘street life’.In considering proposals for markets, one-off or annual activities, the Council shouldencourage the CBD to be used wherever feasible.Specific locations that could be promoted, redesigned or adapted to better accommodateevents include:Farmer Lane for a Farmers’ Market and/or a Night Hawker’s Market which could draw on theChinese cultural themes around the Museum and Garden;the gardens beside the Town Hall and the Town Hall forecourt in Bull Street, with thepossibility of street closure for events;greater use of the Conservatory in Rosalind Park for events and gardening focusedactivities; andthe Hargeaves Mall for daytime events, markets, busking, public art, play spaces,performance venue and displays.Use of the Council’s street banners to advertise events in the CBD and occasional public artin the streetspaces would also enliven the appearance of the streetscapes.A variety of entertainment facilities such as wine bars, live music venues and nightclubs canprovide after-hours activity and add to the diversity and vitality of the CBD. Safe andattractive night time entertainment can ensure young people are catered for and encouragedto remain in the city.Eating at cafes and restaurants located in the CBD is a major source of entertainment andthere is scope to build on precincts emerging in Bull Street and Pall Mall.32

Greater involvement of local artists in living and working in the CBD would strengthen theView Street precinct as well as showcase local products, particularly for visitors and tourists.Objectives Provide a range of informal street-based venues for events and utilise streetscapedesign to add to the vitality of the street space. Develop an on-going calendar of activities for the CBD that enliven the streets andshowcase the depth and range of Bendigo’s talent. Cater for a range of entertainment experiences of different types, venues and times toappeal to a variety of groups using or visiting the CBD. Ensure that late night entertainment uses are located away from existing and potentialresidential and accommodation areas to avoid potential amenity conflicts.Key Actions Provide enhanced entertainment opportunities in the Malland other locations in the CBD through the provision ofadditional informal street-based spaces and venues. (seealso Public Spaces) Prepare a co-ordinated event calendar and managementplan for the CBD, with trader involvement. (see Activities Bendigo CBD Core Area) Ensure that wherever possible all future proposed events inBendigo are located in the CBD. Utilise Council, educational institutions and communitybased resources to market and discover event possibilities. Coordinate the Council’s street banners with events andfestivals.Other Initiatives Street BannersAmend the local planning policy framework to direct entertainment uses to appropriateareas.Commission public art to enliven pedestrian routes.EducationThe ChallengeBoth the Bendigo Regional Institute of Technology (BRIT) and the La Trobe University(Information Technology Centre) have facilities in the CBD, and a new Fine Arts School islocated opposite the Art Gallery. This strong tertiary industry, supplemented by otherfacilities located outside the CBD, provides a clear basis on which to promote Bendigo as a‘University city’.The student presence in the CBD is supplemented by the 2000 students at the SeniorSecondary College located in Rosalind Park, many of whom visit the CBD on a daily basis,and the Continuing Education facility in the south-eastern part of the CBD. There is also a33

proposal for a federally funded Bendigo Technical College, and the Monash School of RuralHealth is located in Bendigo.Economic benefits to the CBD, and Bendigo generally, of such tertiary and secondaryinstitutions include revenue spent by students and their visitors, and the employmentgenerated to provide the physical and social infrastructure for the student population. Thereis an opportunity to promote the tertiary facilities in the CBD and ensure that tertiary studentshave a greater presence in the centre.The provision of student accommodation in the CBD and additional entertainmentopportunities would facilitate greater use of the CBD by students.BRIT has underutilised land and buildings on the Hargreaves Street frontage that havepotential for redevelopment. The existing buildings do not provide an active street frontage,however the Institute is developing a proposal to create an active use along HargreavesStreet.Objectives Encourage the development of additional education facilities in and around the CBD. Consolidate major educational uses in the BRIT Education Precinct and surroundingarea. Encourage the development of student accommodation in the CBD. Ensure that activities and retailing in the CBD continue to attract and provide for theneeds of students. Promote Bendigo as a ‘University city’ to encourage more students to consider thebenefits and options provided in Bendigo, and to encourage other educationalinstitutions to consider providing more courses in the city.Key Actions Include specific strategy and policy in the Greater Bendigo Planning Scheme toencourage the location of tertiary and higher education facilities in and around the CBD. Work with BRIT and La Trobe University to encourage and coordinate the furtherexpansion of tertiary facilities in the Bendigo CBD. Investigate the feasibility of establishing multi-storey student accommodation in CBDlocations identified as appropriate for residential development.Other Initiatives Ensure that the strong education sector is highlighted in any general marketing ofBendigo.Contact other tertiary institutions to develop interest in a diversity of tertiary opportunitiesin Bendigo.Encourage and support, if necessary, Bendigo’s tertiary institutions to maintain a highprofile presence at student information events (eg VCE Expo) and publications (egEducation Age).34

Specialist ServicesThe ChallengeThe Bendigo CBD experiences an influx of young people attending both secondary andhigher education facilities as well as other local young people that come to the CBD forrecreational and social activities.Bendigo Safe City Forum’s Working Group on ‘Young People and Public Spaces’ consideredthe behaviour of young people in Hargreaves Mall and other public spaces and found thatyoung people had equal preference for spending time at Hargreaves Mall and Marketplaceand that these places were used as a social outlet.Some traders expressed concern about young people’s behaviour within Hargreaves Mallassociated with congregating at the rotunda as well as use of bikes or skateboards, andtraders feared that older people were in danger of being knocked over. Young people havealso expressed a desire to feel safe in the CBD.The Council and the YMCA have recently developed a youth focussed facility adjacent tothe Council offices (known as B-Central) to coordinate youth activities and resources. ACentrelink office will be co-located. St Lukes provides a key community service for theNorthern region of Victoria from its headquarters in Bendigo, and should it relocate in futureit would be appropriate that it remain close to other similar services in the CBD.The Bendigo CBD needs to provide affordable and accessible recreation and social activitiesfor young people that create a positive youth image.By 2021, the number of people aged over the age of 60 years in Bendigo is expected toalmost double, which will have serious implications for the demand for aged services withinthe Bendigo CBD.Older aged people will require access to a wide range of services including health, medicalaccommodation, financial, social and

pedestrian traffic and interest. Blank walls, non-transparent windows, empty shopfronts and offices that do not generate pedestrian visits should be avoided at ground level, particularly in the Retail Core and pedestrian connections. Facilitate actions to ensure the retention and improvement of the Myer, Coles New