AAS BTA Baltic Insurance Company

Transcription

AAS “BTA Baltic Insurance Company”SOLVENCY AND FINANCIAL CONDITION REPORTFOR YEAR 2017May, 20181

AAS “BTA BALTIC INSURANCE COMPANY” SOLVENCY AND FINANCIAL CONDITION REPORT FOR YEAR 2017CONTENTSUMMARY . 3A. BUSINESS ACTIVITIES AND PERFORMANCE . 3A.2. Underwriting performance. 6A.3. Investment performance . 8A.4. Performance of other activities . 8A.5 Other information . 8B. SYSTEM OF GOVERNANCE . 9B.1. General information on the system of governance . 9B.2. Fit and proper requirements . 12B.3. Risk management system, including own risk and solvency assessment (ORSA) . 13B.4. Internal control system . 14B.5. Internal audit function . 14B.6. Actuarial function . 14B.7. Outsourcing . 15B.8 Any other information . 15C. RISK PROFILE. 16C.1 Underwriting risk . 17C.2 Market risk . 18C.3 Credit risk (counterparty risk) . 19C.4 Liquidity risk . 19C.5 Operational risk . 19C.6 Other material risk . 20C.7 Any other information . 20D. VALUATION FOR SOLVENCY PURPOSES. 20D.1. Assets . 20D.2. Technical provisions assessment for Solvency II purposes . 20D.3 Other liabilities . 23D.4. Alternative methods for valuation . 23D.5 Other information . 23E. CAPITAL MANAGEMENT . 23E.1. Own funds . 23E.2. Solvency capital requirement and minimum capital requirement . 25E.3 Use of the duration-based equity risk sub-module in the calculation of the solvencycapital requirement . 25E.4 Differences between the standard formula and any internal model used . 25E.5 Non-compliance with the minimum capital requirement and non-compliance with thesolvency capital requirement . 25E.6 Any other information . 252

AAS “BTA BALTIC INSURANCE COMPANY” SOLVENCY AND FINANCIAL CONDITION REPORT FOR YEAR 2017SUMMARYABOUT REPORTThe purpose of this report is to provide customers, partners and society with information aboutAAS “BTA Baltic Insurance Company” (hereafter Company) solvency and financial condition,including information on business performance, corporate governance, risk profile, solvency andcapital management.The report is approved by Company’s Management Board decision No LVB1 0002/02-03-03-201850 of 03 May 2018.The outline and the contents of the report is developed in accordance with the Insurance andReinsurance Law of the Republic of Latvia, as well as Regulation 2015/35 delegated by theEuropean Commission, supplementing Directive 2009/138/K of the European Parliament and theEuropean Council on the taking-up and pursuit of the business of Insurance and Reinsurance(Solvency II) and Financial and Capital Market Commission regulatory provisions for thepreparation of solvency and financial condition report.OPERATIONS AND THE MAJOR CHANGES IN 20172017 has been a successful year for the company – the Company grew above market average inall main lines of business and got closer to more adequate price levels in motor insurance. The2017 financial result of 8.7 million EUR (before tax) reflects the Company’s financial stability in anenvironment of intense competition. In 2017, gross written premiums in the Baltics increased to163.0 million EUR (after mandatory payments). This significant increase of 24% has strengthenedthe position of the Company as one of the leading insurance companies in Latvia, Lithuania andEstonia, with a total market share of non-life and health insurance segments of 13%.The most significant changes during 2017 in the Company's development: Rebranding. At the end of May 2017, the Company changed its logo and corporate designin Latvia, Lithuania and Estonia; In 2017 the Company merged with InterRisk Vienna Insurance Group throughreorganization. The reorganization was successfully completed in the fourth quarter of2017; At the end of 2017, the shareholders decided to invest 10 million euros into the Company'sfurther development.A. BUSINESS ACTIVITIES AND PERFORMANCEA.1. BUSINESSCOMPANY TITLE:BTA Baltic Insurance Company, insurance joint-stock companyFINANCIAL SUPERVISORY BODIES OF THE COMPANY Financial and Capital Market CommissionAddress: Kungu iela 1, Riga, LV-1050Telephone: 371 67774800, Fax: 371 67225755,E-mail: fktk@fktk.lvThe Financial and Capital Market Commission provides financial supervision of the Company,encompassing the operation of branches established in Lithuania and Estonia. In the process of3

AAS “BTA BALTIC INSURANCE COMPANY” SOLVENCY AND FINANCIAL CONDITION REPORT FOR YEAR 2017the Company’s supervision, the Financial and Capital Market Commission also cooperates with theBank of Lithuania and the Financial Supervision Authority of Estonia. The Bank of LithuaniaAddress: Gedimino pr. 6, Vilnius, LT-01103Mailing address: Totorių g. 4, Vilnius, LT-01121Telephone: 370 80050500E-mail: info@lb.lt The Financial Supervision Authority of EstoniaAddress: Sakala 4, 15030 Tallinn, EstoniaTelephone: 372 668 0500E-mail: info@fi.ee Supervisory authority of Vienna Insurance Group AG:The Financial Market Authority of AustriaAddress: Otto Wagner Platz 5, A-1090, ViennaTelephone: 43 (1) 249590E-mail: fma@fma.gv.atAUDITORKPMG Baltics SIAAddress: Vesetas iela 7, Riga, Latvia, LV-1013Licence Nr. 55Telephone: 371 67038000E-mail: kpmg@kpmg.lvSHAREHOLDERSVienna Insurance Group AG (hereinafter – VIG), one of the leading insurers in Europe, became theCompany’s main shareholder in 24 August 2016. 90.83% of shares are owned by VIG and 9.17%of the shares of the Company are owned by Balcia Insurance SE.COMPANY SHAREHOLDING STRUCTURE INFORMATION31.12.2016Vienna Insurance Group AG WienerVersicherung GruppeBalcia Insurance SE31.12.2017Number ofshares261 000Proportion90 %Number ofshares377 920Proportion90.83%29 000290 00010 %100%38 174416 0949.17%100%Over 25,000 employees work for the Vienna Insurance Group AG (VIG), in around 50 companies in25 countries, developing insurance solutions in line with personal and local needs, which has madethem one of the leaders in the insurance industry in Austria and Central and Eastern Europe (CEE).VIG has an A rating with stable outlook from well-known rating agency Standard & Poor’s,meaning that it remains the top-rated company on the Vienna Stock Exchange’s index of leadingshares, the ATX. The Vienna Insurance Group AG is listed in both Vienna and Prague stockexchanges markets.4

AAS “BTA BALTIC INSURANCE COMPANY” SOLVENCY AND FINANCIAL CONDITION REPORT FOR YEAR 20175

AAS “BTA BALTIC INSURANCE COMPANY” SOLVENCY AND FINANCIAL CONDITION REPORT FOR YEAR 2017MATERIAL LINES OF BUSINESS AND MATERIAL GEOGRAPHICAL AREAS OF THE COMPANYThe Company was registered in 28 October 2014 in Riga, Latvia. The head office of the Companyis located in Riga, 11 Sporta Street, Republic of Latvia.The Company has two foreign branches – in Estonia (address: Lõõtsa 2B, Tallinn, 11415) and inLithuania (address – Viršuliškių skg. 34, Vilnius, LT-05132), offering a broad range of non-lifeinsurance products to corporate and private entities.The company offers a wide range of non-life insurance products for legal and private persons –since 2015, the Company has the following insurance licences: motor insurance (CASCO); motor vehicle liability insurance (incl. compulsory insurance on third party motor vehicleliability – MTPL); health insurance; property insurance against fire and natural forces; property insurance against other damages; general liability insurance (GTPL); miscellaneous financial loss insurance; goods in transit insurance; accident insurance; assistance (travel) insurance; railway rolling stock insurance; marine insurance; liability for ships insurance; aviation insurance; aircraft liability insurance; suretyship insurance; credit insurance; legal expenses insurance.NUMBER OF EMPLOYEES AT THE END OF THE REPORTING YEAR31 December201731 December2016Latvia480471Lithuanian BranchEstonian BranchTotal4654498944248961NUMBER OF CUSTOMER SERVICE CENTRES31 December2017Customer service centres located abroadCustomer service centres located in LatviaTotal31 December20161091025355162157A.2. UNDERWRITING PERFORMANCEThe Company has gross written insurance premiums of 163.0 million euros for the Baltic Statestogether in 2017 (after mandatory payments). The volume of gross written insurance premiumsincreased by 24% in year 2017, as compared to the results of year 2016 in Estonia ( 17 %),6

AAS “BTA BALTIC INSURANCE COMPANY” SOLVENCY AND FINANCIAL CONDITION REPORT FOR YEAR 2017Lithuania ( 29 %) and Latvia ( 21 %). Successfully reinforced positions in the corporatecustomer segment, where the volume of gross written insurance premiums increased by 26 %.By types of insurance, the steepest growth of gross written insurance premiums in 2017 was inproperty insurance ( 31 %), travel accident insurance ( 29 %), MTPL ( 27 %), CASCO ( 23 %)and health insurance ( 21 %).Throughout the year the Company could observe the volume of gross written insurance premiumsin voluntary insurance types grow. The demand for voluntary insurance coverage continued togrow in all the Baltic States. The total volume of the Company’s gross written insurance premiumsin voluntary insurance types reached 101.5 million euros in 2017, which is by 23% more than in2016.Following the growth of the volume of insurance premiums the volume of insurance claims,disbursed by the Company, increased by 3% in 2017 and reached 79.4 million euros. TheCompany disbursed about 315 thousand euros on average every business day in 2017, whichmakes it approximately 39 thousand euros every business hour. Insurance claims in 2017increased by 45% in Travel accident insurance, by 22% in Health insurance and by 16% inProperty insurance.At the end of 2017, the sum of the Company’s gross technical reserves reached 181.0 millioneuros, while the net technical reserves made 134.2 million euros. The total value of equity,reserves and liabilities made 289.2 million euros, which is the highest indicator among Latvianinsurance companies and one of the highest indicators among the Baltic insurers.EFFECT OF RISK MITIGATION ACTIVITIES ON THE UNDERWRITING RESULTIn order to reduce risk, Company risk underwriting is based on risk diversification, which ensures abalanced portfolio in the long term. The company monitors results by products in order to identifythe emergence of negative trends in a timely manner and to take measures required to improvebusiness performance and adjust the risk level in accordance with the strategy and the annualplan.One of the main risk mitigation tools for underwriting risk is ceded reinsurance. The company'sreinsurance policy in 2017 has improved, mainly due to reinsurance possibilities within the VIG.The main changes to the reinsurance structure this year are related to MTPL, Aircraft, Propertyand connected product reinsurance structure. New contracts for additional protection of theCompany's portfolio have been purchased.Retained risk part is chosen from the capital size, business needs, internal and VIG guidelines.According to the requirements of the Company and its major shareholder VIG, risks are transferredto reinsurance companies with credit rating A and better (Standard & Poor's equivalent).EFFICIENCY OF RISK MITIGATION TECHNIQUESIn order to minimize the Company's risk, risk retention levels were reviewed for all types ofinsurance and in 2017 Company's maximum liability is not higher than EUR 1 million.The efficiency of changes in reinsurance program is confirmed by the fact that gross writtenpremiums increased by 24% in 2017, with an equivalent increase in gross incurred claims (21%),but net incurred claims grew by only 7%, which is only a half of the increase in net premiumswritten (12%) compering with 2016. (Detailed data can be found in Annex 2 - Report templateS.05.01.02.).7

AAS “BTA BALTIC INSURANCE COMPANY” SOLVENCY AND FINANCIAL CONDITION REPORT FOR YEAR 2017A.3. INVESTMENT PERFORMANCEDuring year 2017 the Company continued to execute the approved investment strategy.Investments in government bonds continued to form the major share of the Company’s investmentportfolio, reaching the amount of 120 million EUR (year 2016: 79 million EUR). The Companydecreased the amount of cash and cash equivalents to 34 million EUR (year 2016: 42 million EUR)and increased share of investments in corporate bonds to 26 million EUR (year 2016: 2 millionEUR). In addition, the Company made investments into investment funds in the amount of6 million EUR (year 2016: 0).The investment risk is mitigated by both diversifying the investment portfolio and thoroughanalysis of the asset both before and after acquisition.Investment management chargesInterest income, including:interest income from fixed income securitiesinterest income from deposits with credit institutionsinterest on loansGain/(loss) from financial assets and liabilities at fair value through profit or loss,netInvestment result recognized in profit for the periodInvestment result recognized in revaluation )1 1441 0836017691 373957(92)1 010(12)The investment result of the Company recognized in revaluation reserve is 957 thousand EUR.During the reporting period, the Company made no investments into securitisation.A.4. PERFORMANCE OF OTHER ACTIVITIESIn the reporting year, the Company did not conduct any activities that are not directly or indirectlyrelated to underwriting or investing. In the reporting year, the Company concluded sometransactions, not disclosed as underwriting or investing result, and reported them under otherresults of other activities.During year 2017 the Company was exposed to currency risk from claims, which occurred incountries outside of Eurozone. In order to mitigate the currency risk, the Company conductscurrency matching of assets and liabilities. The result of foreign currency fluctuations from carryingassets in foreign currencies to match liabilities in year 2017 is also reported in the table below. Theeffect of the corresponding foreign currency fluctuations from liabilities is reported in the technicalresult as part of changes in outstanding claim technical reserves.2017EUR’000(174)(69)Gain/(loss) on foreign currency fluctuationOther expenses, net2016EUR’000(267)(135)A.5 OTHER INFORMATIONREORGANIZATIONOn 19 September 2017, a decision was taken regarding reorganisation of AAS BTA BalticInsurance Company. The reorganisation was performed as a merger by way of takeover, whereAAS BTA Baltic Insurance Company was an acquiring company and InterRisk Vienna Insurance8

AAS “BTA BALTIC INSURANCE COMPANY” SOLVENCY AND FINANCIAL CONDITION REPORT FOR YEAR 2017Group AAS, registration number: 40003387032, registered address: Ūdens iela 12 - 115, Riga, LV1007, was an acquired company.The reorganization was enacted effective on 27 December 2017. As a result of the reorganisation,all property of InterRisk Vienna Insurance Group AAS (assets, liabilities, rights and obligations)were transferred to AAS BTA Baltic Insurance Company. The share capital of AAS BTA BalticInsurance Company was increased by EUR 2,609,400. All newly issued shares were paid-up byway of non-monetary contribution of the net assets of InterRisk Vienna Insurance Group AAS.CAPITAL INCREASEOn 28 December 2017 the share capital of AAS BTA Baltic Insurance Company was increased byEUR 10,0 million to EUR 41,6 million. The purpose of increasing the share capital is to strengthenthe Company’s financial stability. Respectively all newly issued shares were paid up in cash andsubscribed by the existing shareholders.B. SYSTEM OF GOVERNANCEB.1. GENERAL INFORMATION ON THE SYSTEM OF GOVERNANCEThe Company has established a governance system that is relevant to the character, size andcomplexity of its operations, based on a transparent organizational structure with clearly defineddistribution of obligations, rights and responsibilities, as well as a well-designed informationmanagement system.The Shareholders’ meeting, the Supervisory board and the Management board according torequirements of the Articles of Association of the Company, external regulatory enactments andinternal regulatory documents execute the governance of the Company. To guarantee that theCompany is managed and supervised in a professional way, it is maintained that the Supervisoryboard and the Management board together have sufficient experience and knowledge regarding allessential Company’s operation segments and risks, as well as that each Management boardmember possesses a proper qualification, knowledge, skills and professional experience toaccomplish the assigned tasks.SUPERVISORY BOARDThe Supervisory board represents the interests of shareholders and supervises the operations ofthe Management board including supervision of the Company’s Management board ensuringefficient governance system establishment and operations. The Supervisory board determines thecompany’s development and operational strategy, as well as approves the budget and the policies,including defined risks, the company is willing to undertake, and the acceptable risks margin,supervises the company’s Management board establishing efficient risks management system toensure continuous management of current and prospective risks, risk groups management andsupervision of the interaction of different risks.The Supervisory board makes decisions regarding all significant business transactions, which arenot included in the Company business plan.At the end of the reporting period the Supervisory board is composed of 4 (four) members electedby the Meeting of shareholders. Supervisory board meetings occur at least four times a year, ittakes at least three members of the Supervisory board to reach a quorum.9

AAS “BTA BALTIC INSURANCE COMPANY” SOLVENCY AND FINANCIAL CONDITION REPORT FOR YEAR 2017Members of the company’s supervisory board and their positions held:Franz Fuchs – Chairman of the Supervisory BoardElisabeth Stadler – Deputy Chairlady of the Supervisory BoardJan Bogutyn – Supervisory Board MemberArtur Borowinski – Supervisory Board MemberGints Dandzbergs – Supervisory Board Member until 13.01.2017MANAGEMENT BOARDThe Management board is composed of 4 (four) members elected by the Supervisory board. EachManagement board member is assigned to supervise certain operational areas in line with itscompetence in the organizational structure. The Company avoids making unilateral decisions,which have material impact on the Company’s business strategy, operations and management, orwhich have material impact on the Company’s finances, employees or policyholders and insuredpersons.The Company’s Management board is responsible for governance system establishment,implementation, management and improvements, as well as for efficient operations of risksmanagement system.Company Management Board members and their positions held during the reporting period:Jānis Lucaus – Chairman of the Management BoardOskars Hartmanis – Management Board MemberEvija Matveja – Management Board MemberWolfgang Kurt Wilhelm Stockmeyer – Management Board Member.THE COMPANY’S COMMITTEESAudit committee composed of 3 (three) members has been established at the Company’sshareholders’ meeting in 27 April 2017. The main task of the committee is to supervise annualreport preparation process with the aim to increase the credibility of the information providedwithin the financial report, as well as to assess and to propose sworn auditor candidates forapproval of the supervisory board.The company has not established other committees.KEY FUNCTIONSThe Company appoints employees (company unit managers) in charge of key functions - riskmanagement, compliance, actuarial and internal audit functions, who regularly review andevaluate the implementation of the functions they are in charge of, information exchange anddecision making procedure, and inform the Management board regarding necessary improvementsor changes.The Company ensures that entrusting a number of tasks to individuals and organizational unitsdoes not interfere with correct, fair and objective performance of any particular function.To ensure sustainable and reliable functioning and supervision of the governance system, as wellas compliance, the Company has developed internal regulatory documents capturing the keyprinciples and procedures to be observed by the employees of the Company.10

AAS “BTA BALTIC INSURANCE COMPANY” SOLVENCY AND FINANCIAL CONDITION REPORT FOR YEAR 2017Risk Management and Compliance functionsRisk Management and Compliance functions are performed by Quality and Risks ManagementDepartment director, who is in charge of implementation and maintenance of risk managementsystem providing continuous, systematic and timely reaction.The following tasks are completed within risks management function: providing the Management board with reports on exposure of risks, as well as consultingthe Company’s Management board and organizational units on the matter of riskmanagement, therefore, aiding the Company’s management board to effect riskmanagement system efficiently; upon close cooperation with the actuary function, risk management system and the overallrisk profile monitoring is performed; identifying and assessing new risks. Within compliance function: compliance risk identification and assessment process is controlled; the Company’s awareness and compliance with external regulatory requirements isensured; compliance risk profile monitoring and risk reducing measure implementation is ensured, incase current control measures are assessed inefficient.Actuarial functionChief Actuary of the Company is in charge of execution of actuarial function. Further information indetail is provided upon section B.6.Internal audit functionInternal audit manager is in charge of execution of internal audit function. Further information indetail is provided upon section B.5.CHANGES IN THE GOVERNANCE SYSTEM OF THE REPORTING YEARIn 2017, minor changes occurred in the management system: The Accounting Division was separated from the Finance Department by establishing theAccounting Department; Actuarial and Reinsurance Department subordination was changed from the Chairman ofthe Management Board to the Member of the Management Board, who is also responsiblefor Finance Department and Accounting Department.REMUNERATION POLICYThe Company’s remuneration policy is based on the following key principles: internal fairness,remuneration meeting market requirements, equal approach, and enhancing staff activity focusedon achievement of the Company’s long-term operational goals.Remuneration for executing any internal control functions in the Company does not depend on thework results of the company unit, which is under these control functions.The proportion of base salary and variable part of remuneration in the total remuneration ofemployees is set to motivate the employees to reach the set goals, adhere to long-term interestsof the Company and improve their professional qualification in order to provide a better workperformance. The remuneration system balances the elements of remuneration in order the basesalary would constitute a sufficient part of the total remuneration and the staff would not be overlydependent on the variable part of remuneration.11

AAS “BTA BALTIC INSURANCE COMPANY” SOLVENCY AND FINANCIAL CONDITION REPORT FOR YEAR 2017Short-term employee benefits, including salaries, social security contributions, bonuses and holidayplayouts are included in net operating expenses according to the accrual principle at the time theservice is provided. The Company pays a contribution to the social fund for each employee for aspecified period during the entire period of employment in accordance with the requirements ofthe law, and the Company has no obligation to make further contributions to the services providedby retired employees.TRANSACTIONS WITH THE RELATED PARTIESTransactions with the related parties (persons, who effect considerably the company, governance,management or supervisory company unit members) are performed in accordance with thegeneral Company operational principles and market prices (arm’s length principle).The Company’s transactions with the related parties during year 2017 were primarily related toreinsurance operations. Due to introduction of proportional reinsurance program for compulsoryMTPL in year 2017, liabilities to related parties for ceded reinsurance increased significantlycompared to year 2016. The following table discloses receivables and payables to the relatedparties:Receivables from related partiesCompensa Towarzystwo Ubezpieczeń S.A. Vienna Insurance Group006216959Compensa TU S.A. Vienna Insurance Group 012806455Compensa Vienna Insurance Group, UADB EESTI filiaal 12970620Payables to related partiesVIENNA INSURANCE GROUP AGVIG RE zajišt’ovna a.s.31.12.2017EUR’00031.12.2016EUR’000-111323 74823 7481111B.2. FIT AND PROPER REQUIREMENTSThe operation of the Company’s units is governed by regulations defining company unit goals,tasks and governance procedure, and an integral part of each employee’s labour contract is jobdescription.When defining the requirements of professional qualifications, competences and being proper forthe position, only requirements that are necessary to perform the duties of a particular positionare included.The following minimum criteria are applied with respect to management board members: university education in finance, economics, management or legal sciences or another area,requiring specific knowledge for good performance of the duties assigned; at least 5-year experience of working in leading positions in financial institutions in areasthat the management board member is in charge of; impeccable reputation and outstanding work results in previous positions.The following minimum criteria are met for the persons responsible for the key functions: employee has a sufficient competence in the area for which it is responsible and is able toensure that the Company's governance is carried out in such a way that this company iscapable of carrying out insurance or reinsurance on a regular, professional, qualitative andin accordance with the requirements of regulatory enactments; employee has a required education and at least three years of work experience in the field; impeccable reputation; employee is not and has never been deprived of the right to engage in commercialactivities.12

AAS “BTA BALTIC INSURANCE COMPANY” SOLVENCY AND FINANCIAL CONDITION REPORT FOR YEAR 2017Whether an employee is fit and proper for a position is established in line with work performancemanagement procedure, where the employee completes work performance management surveyforms in the Company’s internal information system and the employee holding work performancemanagement interviews with the employee.B.3. RISK

FOR YEAR 2017 May, 2018. . BTA Baltic Insurance Company, insurance joint-stock company FINANCIAL SUPERVISORY BODIES OF THE COMPANY Financial and Capital Market Commission Address: Kungu iela 1, Riga, LV-1050 Telephone: 371 67774800, Fax: 371 67225755,