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Verizon/Florida Association of CountiesNetwork Presentation & Public Safetyand Cyber SecurityJuly 8, 20202PM to 3PMTroy M. Dunning - FacilitatorManager Business Development & Strategic PlanningNetwork Real EstateTemple Terrace, FloridaVerizon confidential and proprietary. Unauthorized disclosure, reproduction or other use prohibited.

Verizon TopicsTopicsOwner/sTimeMeeting type1.IntroductionsALL5 min.Discuss2.GovernmentTechnologyRyan Lopez20min.Discuss3.Small CellsJay Bidlack10 min.Discuss4.Smart CitiesCrystal Chubeck10 min.Discuss5.5GTroy M.Dunning/MichaelBuerki5 min.Discuss6.Closing/Thank youTroy M. Dunning5 min.Wrap UpVerizon confidential and proprietary. Unauthorized disclosure, reproduction or other use prohibited.2

GovernmentTechnologyRyan LopezManager Solutions ArchitectGovernment SalesCentral Florida407-595-5044ryan.lopez@vzw.comTopicsRemote Worker/Distance LearningCyber SecurityDisaster Recovery /COOPPublic Safety Priority & PreemptionVerizon confidential and proprietary. Unauthorized disclosure, reproduction or other use prohibited.

Verizon One Talk Keeps YouConnected Even When Away.Desk phonesSmartphonesDesk, conferenceand cordlessNative/EnhancedDialerMobile AppiOS andAndroid OneTalkHuntGroupVerizon confidential and proprietary. Unauthorized disclosure, reproduction or other use prohibited.Desktop AppWindows and Mac OSAutoReceptionist

Distance LearningVerizon confidential and proprietary. Unauthorized disclosure, reproduction or other use prohibited.

Cyber SecurityDVerizon confidential and proprietary. Unauthorized disclosure, reproduction or other use prohibited.

Device SecurityMobile Device Management MDMMobile Security & PolicyEnterprise Device ManagementHIPAA CJIS CIPABring Your Own Device BYODTxt ArchivingDeploy & SecureMobile Threat DefenseApple Business ManagerMobile Application SecuritySamsung Knox MobileWindows Device ManagementGoogle Zero TouchUnified Endpoint Management UEMContent FilteringVerizon MDM HotspotsComing soonVerizon confidential and proprietary. Unauthorized disclosure, reproduction or other use prohibited.

Secure Private NetworksVerizon confidential and proprietary. Unauthorized disclosure, reproduction or other use prohibited.

We run to a crisis,not away.We’ve earned the trust of our public safetypartners by providing mission-critical responsesto help agencies deliver when it matters most.98%During Hurricane Harvey,98 percent of our networkremained operational.197%During Hurricane Florence, 97percent of our network remainedoperational at our lowest servicelevel. Restored to 99% within ne-florence-network-updatesVerizon is a true partner. We can help you maintainand restore vital services and protect lives with ourproven platforms, solutions and connectivity.Verizon Public Safety ResponseTeam24/7 Hotline – 1-800-981-95581 “Hurricane Harvey by the numbers,” Verizon internal research, November les/HarveyFInal11117.pdf10

Verizon ConnectVerizon Connect allows you to operate more efficiently utilizing a variety of products that bring many benefitsto your organization. Locate valuable assets during critical times Improve driver behaviors with Integrated Video Improve driver safety with automated pre & post trip inspections Automate vehicle maintenance scheduling and improve vehicle health Simplify job management, scheduling and dispatching, and improve communication between techniciansand dispatchersConfidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure ordistribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.

Verizon Public Safety ProductComing SoonPlan Available TodayPrivate CorePriority &PreemptionDedicated PublicSafety CoreNo AdditionalChargeEnabled Preemption& PriorityNo AdditionalChargeDeployablesApplicationsPublic Safety PTTMobile ConnectivityTrailerDeveloper ProgramApp StoreCriticalCommunicationsWe deliver the public safety promiseConfidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure ordistribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.11

PortsA Thank You for Those Who ServeContact us with any questions:Ryan Lopez407-595-5044ryan.lopez@vzw.comVerizon confidential and proprietary. Unauthorized disclosure, reproduction or other use prohibited.

Small CellsJay BidlackSenior ManagerNetwork Real EstateTemple Terrace, FloridaVerizon confidential and proprietary. Unauthorized disclosure, reproduction or other use prohibited.

Connectingour homes,businessesandcommunities.Rev. OCT19

Why are weexpanding thewireless network?More people than ever before rely onwireless connections to manage theirlives and businesses.57%Verizon is expanding its wireless networkto meet the growing demands of todayand tomorrow.But it takes time.1.2.3.The average NorthAmerican smartphoneuser will consume 48 GBof data per month in2023, up from just 5.2 GBper month in 2016 and 7.1GB per month in 2017 .1Of American homes arewireless only.2In North America, theaverage household has13 connected deviceswith smartphonesoutnumberingtablets 6 to 1.3Ericsson Mobility Report, November 2017CDC’s 2018 Wireless Substitution: Early Release of Estimates From the National Health Interview Survey, July-December, 2018IHS Market Connected Device Market Monitor: Q1 2016 , June 7, 2016

What it takesto keep families andbusinessesconnected.High-speedconnectionHow does wireless service work?Radio frequencies can carry signals from radios andtelevisions, to baby monitors, garage door openers,home Wi-Fi service, and cordless phones.Cell service uses these radio frequencies towirelessly connect a mobile device with the nearestantenna. That antenna may be hidden in a churchsteeple, sitting on a rooftop, attached to a buildingfaçade or mounted on a freestanding towerstructure. All are known generically as cell sites.From the cell site, the call or data session thentravels through a high-speed connection to anetwork switching center where it is then directed tothe recipient.This all happens in fractions of a second.Cell siteSwitchingcenterRecipientThe many types of wireless technologiesinclude cellular and fixed wireless, or Wi-Fi.

Different locationsrequire differentsolutions.Verizon uses a balancedapproach to engineering thebest possible network giventhe local community’s needs.Traditional, or macro cell sites, aremost often the best choice formeeting coverage and capacityneeds. Macro sites are traditional cellsites or towers that provide coverageto a broad area, up to several miles.Small cells are just like the nameimplies – short range cell sites usedto complement macro cell towers in asmaller geographic area ranging froma few hundred feet to upwards of1,000 feet. These lower powerantennas enhance capacity in hightraffic areas, dense urban areas,suburban neighborhoods, and more.Small cells use small radios and asingle antenna placed on existingstructures including utility poles andDistributed Antenna Systems street lights.(DAS) are a group of antennas inoutdoor or indoor locations thatconnect to a base station. DASsystems are typically used inlarge venues including stadiumsand shopping centers.

Staying ahead ofdemand.More wireless traffic needs more wirelessfacilities just like more vehicle traffic needsmore lanes.A wireless network is likea highway system Many wireless users share each cell site andcongestion may result when too many try touse it at the same time. Wireless coverage may already exist in anarea, but with data usage growth increasingexponentially each year, more capacity isneeded. To meet capacity demands, we need to addmore wireless antennas closer to users andcloser to other cell sites to provide thereliable service customers have come toexpect from Verizon.In the United States, the gigabyte equivalent of allmovies ever made will cross mobile networks every1 hour by 2022.11Cisco VNI Mobile Forecast Highlights Tool, October 2019

Verizon gathers information from many sources includingcustomer feedback, results of our own exhaustive networktesting, and data from third parties.Finding theright location.When an area for improvement is identified, utilizing ourexisting network is always our first effort. If that is not possible,we then look at adding a new site.To meet customer needs andexpectations, wireless providersneed the ability to expand and enhancetheir networks where users live, work,travel and play.Steps to finding a new siteOur engineers analyze the areas that need improvementto figure out the ideal location based on customer needs,terrain and modeling results.Using existing structures is considered first.Network teams perform exhaustive searches in thearea needing improvement to find a location that will meet ourtechnical needs. We also look at interest from property owners.We pick a location that has the highest likelihood of meetingtechnical needs and works for the community.Guidelines for new sitesWe comply fully with all requirements for communitynotification and review, zoning and permitting.Potential antenna locations must meet all local, stateand federal regulations.Verizon holds Federal Communications Commission (FCC)licenses for the frequencies utilized and we strictly followtheir regulations.Verizon confidential and proprietary. Unauthorized disclosure, reproduction or other use prohibited.

National studies demonstrate that most homebuyers value good cell service over many otherfactors including the proximity of schools whenpurchasing a home.Wireless facilitiesand property values.Cell service in and around the home hasemerged as a critical factor in home-buyingdecisions.75%More than 75% of prospective homebuyers said a good cellularconnection was important to them.183%The same study showed that 83%of Millennials (those born between1982 and 2004) said cell servicewas the most important fact inpurchasing a home.90%1.2.90% of U.S. households usewireless service. Citizens needaccess to 911 and reverse 911 andwireless may be their onlyconnection.2RootMetrics/Money, The Surprising Thing Home Buyers Care About More than Schools, June 2, 2015CTIA, June 2015

Health and safetybackground.The Federal Communications Commission (FCC)guidelines for operating wireless networks are basedon the recommendations of federal health and safetyagencies including: The Environmental Protection Agency (EPA) The Food and Drug Administration (FDA)Health and safety organizationsworld-wide have studied potentialhealth effects of RF emissions fordecades, and studies continue. The National Institute for Occupational Safetyand Health (NIOSH) The Occupational Safety and Health Administration (OSHA) The Institute of Electrical and Electronics Engineers (IEEE)Hundreds oftimes less The National Council on Radiation Protection andMeasurements (NCRP)Wireless technology, equipment and network operations arehighly regulated.More information can be found through these organizations:Federal Communications Commission Radio Frequency Safety Program:http://wireless.fcc.gov/siting/FCC LSGAC RF Guide.pdfhttp://www.fcc.gov/oet/rfsafety/RF emissions exposure at ground level is wellbelow Federal CommunicationCommission limits.World Health ns/facts/fs304/en/American Cancer thercarcinogens/athome/cellular-phone-towVerizon confidential and proprietary. Unauthorizeddisclosure, reproduction or other use prohibited.ers