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Client and Caregiver ManagementUnlimited Support and TrainingRobust dashboard view of client andcaregiver statistics, including accessto individual care plans andby-the-minute reporting throughout thevisit.Extensive and unlimited training andresources in both English andSpanish. White-glove onboardingincludes training sessions with adedicated system trainer. Extensivehelp system with video tutorials.Streamlined Scheduling and EVVAccurate Billing and PayrollSophisticated scheduling supportssimple to complex servicerequirements. Real-time visitverification, alerts for late arrivals,integrated care plans, and electronicsignatures.Automate schedules and timesheetsfor instantaneous and accuratebilling. QuickBooks billing interface,electronic claims, and payrollexports to QuickBooks , ADP , andPaychex . CSV exports for otherbilling and payroll providers.Generations helps homecare providers grow theirbusiness, deliver the best care, and improveclient safety and health outcomes.Contact Us
Easier SchedulingCaregiver SearchCaregivers Can Request ShiftsOptimize client and caregivermatching with Caregiver Search.Use various filters to find availableand qualified caregivers, then easilycreate schedules from the results.Caregivers can request availableshifts via the mobile app.Schedulers then approve therequest and seamlessly fill theavailable shift.Service Order ComplianceFlexible ShiftsSet service authorizations andvalidation rules by client. Receivealerts when schedules arecreated that exceed authorizedhours or units.No complicated workarounds.Generations scheduling workswith 24-hour shifts, split shifts,multi payers, and more.
Accurate GPS VerificationReal-TimeVisitVerificationAccurate visit verificationensures quality of care for yourProprietary in-app mapping makes itpossible for caregivers to check in foreach visit, even if cellular service is notavailable.State EVV Aggregator InterfacesHaving the right technology in place is thebest way to stay ahead of the 2020 EVVmandated deadlines for Medicaid services.Our list of state aggregator interfaces isgrowing steadily.clients and accurate billing andreporting for your agency.Accurate Billing & PayrollSchedules are automatically confirmed viaVisit Verification resulting in accuratebilling and payroll exports.
Electronic Visit VerificationMissed Visit AlertsOffice staff are notified right away ofmissed visits so that replacementcaregivers can be quickly arranged.Exception ManagementThorough reports of visit verificationexceptions and resolutions contribute tostreamlined reimbursements.Flexible TechnologyYour dedicated 800 number is anoption for visit verification when aninternet connection is not available.
Electronic BillingInterfaces to State AggregatorsPaper billing forms are going theway of the dodo in favor ofelectronic forms. Generationsoffers a selection of electronicbilling capabilities including forms837p/i, direct to payer, or through aclearing house.For Medicaid services,state-specific interfaces are eitherin development or will soon beavailable for states with an openEVV model. Check with aGenerations Product Specialistfor more information.streamline billing processes andQuickBooks InterfaceManage Multiple Payersexpedite reimbursement.Maintain accurate records withGenerations’ seamless interface toQuickBooks ., the leadingaccounting software.Generations supports anunlimited number of payers perclient.AccurateBillingAccurate billing is made possible bykeeping accurate schedules andrecords. Generations helps agencies
Accurate PayrollAccurate payroll begins with accurate reports and schedules.Payroll ExportsFlexible Pay RatesDirect export file for QuickBooks, ADP,and Paychex payroll services. Easyexports for all other payroll providers.No complicated workarounds. Payrollexport files work with 24-hour shifts,split shifts, and multiple pay rates.City and State Minimum WageAccurate ReimbursementsFully customizable pay rates, includingstate- and city-specific requirements.Easily track work that may bereimbursable to your staff, includingovertime and mileage.
DocumentManagementStreamline SharingCommunicate SecurelySecurely and conveniently shareessential documents with theentire care team, includingcaregivers, recipients of care andtheir families.Administrators can safely uploaddocuments and set permissionsfor all documents to securelyshare critical information.Providers use Document ManagementKeep Everyone In the LoopMaintain Complianceto thoroughly document day-to-dayDocuments that are uploaded toDocument Management can bemade available to the appropriateparties anywhere, anytime via theGenerations Mobile App or browser.Communicate critical informationacross care teams effectively,efficiently and in a timely mannerto maintain compliance.Streamline communications andprovide safe, reliable care withGenerations Document Management.operations and share essentialinformation and policies with careteams.
Turn-By-Turn DirectionsPlan and map routes between allcontact types in Generations.MappingIntegrated Google Maps for maximum efficiency across the entire care team.Marketing RoutesCreate a route between referralsources for marketing staff.Caregiver SearchReduce travel time and increase efficiencyby scheduling qualified caregivers based onproximity to clients.Client MappingVisually plot all clients and caregivers on amap to know where to concentrate hiringstaff, and for emergency preparedness. 2019 Google LLC, used with permission. Google and the Google logo are registered trademarks of Google LLC.
Mobile App: Office StaffThe Call CenterSecure MessagingConveniently track all communicationA secure in-app communicationwith clients, caregivers, referral sources,channel for the entire care team.and more.HIPAA Compliant and SecureEnhanced MappingSecurity features include touchGoogle Maps integration providesID/face ID and automaticturn-by-turn directions and ideal routeslogouts.between referral sources for marketingpurposes.
Mobile App:CaregiversHIPAA Compliant with Top-RatedSecuritySecurity features include touch ID/faceID, strong password controls, andautomatic logouts.Request Available ShiftsProviding the right tools forQuickly fill available shifts by allowingcaregivers simultaneouslycaregivers to request shifts via theimproves caregiver job satisfactionGenerations Mobile App.and ensures client safety.Electronic SignatureCaregivers and clients can electronicallysign for care delivered on a daily or weeklybasis.
Mobile App: CaregiversWellness DocumentationCare NotesAgencies can closely monitorCaregivers securely and electronicallychanging client conditions viacomplete required documentation atreal-time alerts.the time of each visit.Enhanced MappingSecure MessagingVisit NotesTurn-by-turnA secureQuick, easy, anddirections to clientscommunicationsecure visit notesvia the integratedchannel for the entireensure the entire careGoogle Maps care team.team can deliver thefeature. 2019 Google LLC, used with permission. Google and the Google logo are registered trademarks of Google LLC.best care.
Caregiver Recruitment and RetentionHome health aides are in high demand, with a growth rate of 41 percentthrough 2026, according to the US Bureau of Labor Statistics.7 Tips Recruit & Retain Quality CaregiversHomecare providers can keep up with demand byproviding caregivers with technology that supportsexceptional care delivery. Download our free guide torecruiting and retaining the best caregivers.Free Download
Mobile App:ClientsView Scheduled Care and CarePlansClients can view scheduled visits andtheir care plans for greater transparencyaround the care they receive.Caregiver ProfilesCaregiver biographies help careEmpower your clients to track theircare via the Generations Mobilerecipients feel at ease and provide asense of familiarity.App or web portal.Completed TasksEnsure the best care via real-timereporting of completed tasks.Electronic SignatureCaregivers and clients electronically signto verify date, time, and type of care.
Clinical NursingWound ChartingDocument wound progression withcomprehensive charting tools.Customizable Care PlansTools for in-the-field assessments and clientspecific care plans.Client WellnessProvide the highest quality of care viareal-time alerts for changing client conditions.
The CallCenterCommand central for all officecommunications and activities.Tools for MarketingTrack communication and upcoming tasksassociated with referral sources. Easily assigncalls due for follow-up and note completion.Track all Day-to-Day ActivitiesActivities and assignments tracked in thecall center automatically attach to theassociated client, caregiver, or referralsource record.
Secure MessagingA secure communication channel for the entire care team.
Secure MessagingAll messages stay within Generations, ensuring better records and enhanced security.
Care PlansCustomizable Care PlansElectronic SignatureRead-Only Care PlansCompletely customizableClients and administrators electronicallyCaregivers in the field can convenientlyassessment and care plans createdsign established care plans.and securely access care plans via theduring initial visit.Generations Mobile App.
Key Emergency Preparedness ToolsCommunication ToolsIn-the-Field ToolsCOVID-19-Specific ToolsThe Call CenterSecure Generations Mobile AppCaregiver MessagingDocument ManagementOnline Application and ServiceInquiry FormsElectronic and Voice SignatureCaregiver Pre-ScreeningClient and Caregiver NotesWellness QuestionsClient and Caregiver AttachmentsRequired TasksVisit NotesCaregiver Search - Map ResultsAsk a Generations Homecare Solutions Advisor to walk you through our portfolio ofemergency preparedness features and functionality - info@homecaresoftware.com.
Top-Rated SecurityData security and best practices around the collection and storage of data hasalways been at the core of our mission.We don’t mess around when it comes to privacy and security.We created a software service that focuses on three key areas:security, ease of use, and documentation.To demonstrate our commitment to protecting your data, we’ve earned athird party independent certification. Generations’ privacy and securitypractices are certified by TrustArc, leaders in the tech security.
Support andTrainingWhite-Glove OnboardingDedicated Success ManagerWork one-on-one with a GenerationsIn addition to your trainer, atrainer to get your team started indedicated success manager isthe system. They’ll even walk youwith you from day one.through your first payroll and billing.Proven onboarding andimplementation methods ensureyour team has the right tools forUnlimited SupportUnlimited Trainingdelivering the best care.No hidden fees or complicatedOngoing training is available assupport agreements. Theoften as your team needs it.Generations Support team is herefor you. Always.
GenerationsUsersProviders across the U.S., Europe, Centraland Latin America, and Asia useGenerations to manage their businesses.
Reliable. Relationship Oriented. Responsive.Meet the TeamSince 2002, the Generations team has beendedicated to creating a quality service for arapidly growing homecare industry.Team GWe’re trainers, customer success managers,programmers, and product specialists. We arepassionate about empowering homecare agencyowners, providers, and caregivers.Contact Us@GenerationsHCS@GenerationsHCS
LeadershipLisa and Lance Ferden, the innovativehusband and wife duo behindGenerations, utilize their professionalbackgrounds in homecare and IT toCo-Founder and Co-CEOCo-Founder and Co-CEOLance FerdenLisa Ferdencreate a software service committed todelivering exceptional technology to thehomecare re.com
info@homecaresoftware.comHomecareSoftware.com 989-546-4512@GenerationsHCS@GenerationsHCS
missed visits so that replacement caregivers can be quickly arranged. Missed Visit Alerts Thorough reports of visit verification exceptions and resolutions contribute to streamlined reimbursements. Exception Management Your dedicated 800 number is an option for visit verification when an internet connection is not available. Flexible Technology
