Impact Profile Massachusetts - Cisco

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CorporateSocialResponsibilityImpact ProfileCisco Networking AcademyMassachusettsEducation and technology are two of the greatest social equalizers. Education helps peopleimprove their economic opportunities, while technology provides access to education.In the United States, Cisco partners with many private and public organizations to deliver programs thatcontribute to education and the innovative use of technology. The largest of these programs is CiscoNetworking Academy .Every year, Networking Academy teaches hundreds of thousands of students worldwide the skills needed todesign, build, manage, and secure computer networks, helping to enhance these students’ career prospects andfill the global demand for networking professionals. With over 2,100 academies across the country, NetworkingAcademy delivers classroom instruction, online teaching materials, interactive tools, and hands-on learning tostudents from every socioeconomic background, so that they can develop the knowledge and skills required tosucceed in a technology-driven market.As organizations become increasingly reliant on intelligent networks and innovative workers, Cisco and ourpartners are helping the workforce prepare by teaching the career-ready skills that employers need.3,225students ICT taught in 2010-201187instructors preparing the ICT workforce12,412students since inception60organizations offering Cisco courses5.19 Millionin-kind contribution to educationyou networks impact 2012 Cisco and/or its affiliates. Cisco Systems, Inc. All rights reserved.Page 1 of 6

2012 Academy Impact ProfileMassachusettsEconomic and Workforce DevelopmentFor a competitive and sustainable economy, the United States must have askilled and well-trained workforce that can meet the needs of industry.Students must now acquire problem-solving and critical-thinking skills, inaddition to specific job-related expertise, to reach their full potential as a vitalwork resource.The growth of global networks has resulted in a shortage of people who arequalified to design, build, manage, and secure the information infrastructureneeded to do business, support communications and in some cases, savelives. Every business, school, hospital, nonprofit, and other organization thatrelies on intelligent networks requires trained professionals to keep themrunning and secure.A workforce that is well-schooled in information and communicationstechnology (ICT) and engineering can spur innovation across many industries,which in turn inspires additional opportunities to fuel productivity and economicgrowth. ICT investments are expected to play a major role in generatingstable, high-paying jobs and boosting the nation’s gross domestic product(GDP).Every 60 seconds:- 168 million emails sent- 13,000 iPhone apps downloaded- 98,000 tweets- 698,000 web searchesFrom an economic developmentperspective, the Internet accountsfor 21% of GDP growth in themature countries studied.The Internet creates 2.6 new jobsfor every 1 job lost.McKinsey Global InstituteCisco Networking Academy is assisting the nation by helping to ensure thesupply meets the demand.Innovative Education ProgramCisco Networking Academy is a technology education program that partnerswith public and private organizations to provide the knowledge and skillsrequired for career- and college-ready students. Students acquire basic-toadvanced knowledge of information communications technology and learnnetworking skills. They also develop the analytic, teamwork, and efficiencyskills and the self-confidence that are so essential in the 21st century, bothin the job world and in college.For career-ready students, this means preparation for globally recognizedcertification exams that qualify them for high-demand, high-wage jobs.Coursework reflects all STEM Cluster Topics, and teaches many of the readingand writing Common Core Standards for technical subjects.College-ready students strengthen their understanding of technology as wellas math, science and engineering concepts, improving success in theiradvanced studies.The program is available to high schools, community colleges, universities anda variety of community based organizations. The coursework iscomprehensive and free to nonprofit institutions.Technical and Career-Ready SkillsCourses include IT Essentials, Cisco CCNA (Cisco Certified NetworkingAssociate) Discovery, CCNA Exploration, CCNA Security, and the moreadvanced Cisco CCNP (Cisco Certified Networking Professional).“Everything I learned in CiscoNetworking Academy coursesproved applicable in my career.”Academy StudentWith a focus on learning technical skills, the instructional approach encouragesstudent engagement, enhancing students’ ability to synthesize what they learn 2012 Cisco and/or its affiliates. Cisco Systems, Inc. All rights reserved.Page 2 of 6

2012 Academy Impact ProfileMassachusettsand apply it in other contexts. Networking Academy course content integrates fourskill areas identified by education researchers as critical for 21st century workers: Problem solving and decision making: Students practice and test theirknowledge by configuring and troubleshooting networks using hands-onlabs and simulation software. Creative and critical thinking: Students understand the how and why ofnetworking by combining hands-on learning with conceptual and analyticalexercises. Collaboration, communication and negotiation: Students acquire individualand teamwork skills as they perform lab exercises and practice solvingproblems in the context of business scenarios. Intellectual curiosity and information handling: Students develop the abilityto locate, select, structure and evaluate information. Real-world casestudies give students the opportunity to develop advanced problem-solvingtechniques.Courses also prepare and motivate students to pursue further education or toapply these skills in their own businesses.Comprehensive with Communities of SupportEach course is free to non-profits and includes instructor-led course content, labexercises and simulation software, skills assessments, case studies, a gamingapplication, and interactive teaching guides and grade books. All materials areavailable to instructors online with 24/7 support.Unique to Networking Academy is our focus on instructor professional development,and the creation of communities to support both instructors and students.Instructors receive training prior to teaching their first class and many freeprofessional development opportunities throughout the year. Cisco hosts peercommunities where instructors can collaborate and share best practices online andin person. Students have access to skills competitions and a global network ofpeers to troubleshoot coursework and prepare for exams, while mentoring andencouraging one another.“We ended up with an amazinghigh school graduation rate ofat-risk young people gettinginvolved with IT, and pursuingpostsecondary education.”High School Principal“The tools and support arethe reason we chose CiscoNetworking Academy overany other tech ed program.”Academy InstructorHuman NetworkTechnology NetworkFuture WorkforceAt the heart of Cisco NetworkingAcademy is a unique publicprivate partnership model,directing vast networks ofhuman passion and expertiseinto creating the world’s largestclassroom. Cisco partners withgovernments, businesses,schools, universities, nonprofits,non-governmental and community organizations in 165countries to deliver itsinnovative ICT curriculum.Networking Academy usestechnology networks and cloudcomputing to deliver innovative,comprehensive ICT educationthrough a blended learning modelthat provides immediate interactivefeedback. Instructors accessteaching content and assessmentsonline. Students create, configure,secure, and troubleshoot highlycomplex simulated networksthrough Cisco Packet Tracer, apowerful network simulation andvisualization tool.With more than 4 million studentsto date, Networking Academyhelps to ensure a supply of ICTprofessionals around the world.Many Networking Academy graduates have gone on to successfulICT careers in a variety ofindustries, including education,healthcare, financial services, andof course technology. Othergraduates have harnessed theentrepreneurial spirit and knowledge they’ve acquired to startbusinesses and create new jobs. 2012 Cisco and/or its affiliates. Cisco Systems, Inc. All rights reserved.Page 3 of 6

2012 Academy Impact ProfileMassachusettsThe Growing Demand for ICT SkillsThe Bureau of Labor Statistics provides insight into some of the demand with occupation projections for five selected ICT job titles.Table 1.National employment projections for select ICT occupations1EmploymentU.S. Occupation Projections20082018Increase%Computer Support Specialists565,700643,70078,00014.0Computer Systems Analysts532,200640,300108,10020.0Network and Computer Systems Administrators339,500418,40078,90023.0Network Systems/Data Communications Analysts292,000447,800155,80053.0Computer and Information Systems Managers293,000342,50049,50017.0Table 2.Employment projections for select ICT occupations1EmploymentMassachusetts Projections1ChangeChange20082018Increase%Computer Support Specialists17,36018,4201,0606.0Computer Systems Analysts14,81018,3703,56024.0Network and Computer Systems Administrators9,39011,3401,95021.0Network Systems/Data Communications Analysts7,67011,4703,80050.0Computer and Information Systems Managers10,61011,5509409.0Source: U.S. Department of Labor, Bureau of Labor Statistics, www.bls.gov/oco/oco20024.htmThe Impact in MassachusettsThe partnership between Cisco and Massachusetts has touched the lives of 12,412 students and generated anestimated in-kind contribution value of 5.19M.Table 3.Impact since the adoption of Cisco Networking Academy in MassachusettsStudents12,412In-kind contribution value 5.19MTable 4.Detailed results of Cisco Networking Academy over the last 12 months in Massachusetts3,225StudentsFemale studentsInstructors19%87AcademiesEducation Level601SecondaryCommunity ies72%18%2%9%Advanc ednetworking1CurriculaStudents enrolled in each curriculum12B as ic IC TB as ic networkingIntermediate networking47%43%10%IT EssentialsCCNA 1, 2CCNA 3, 4CCNA-S, CCNP0%Academies and students that teach or enroll in more than one education level or curriculum in 12 months may be counted more than onceCommunity-based organizations, middle schools, military, nontraditional educational settings, and post-graduate institutions 2012 Cisco and/or its affiliates. Cisco Systems, Inc. All rights reserved.Page 4 of 6

2012 Academy Impact ProfileMassachusettsCongressional DistrictsMany of the state's congressional districts have institutions offering Networking Academy courses.Table 5.Congressional districts are summarized belowCongressional districts partnering with Cisco in the stateTable 6.COUNTYInstitutions in the state offering Networking Academy coursesCITYSCHOOLBourneWestBarnstableNorth AdamsUpper Cape Cod Regional Technical SchMcCann Voc/Tech SchoolPittsfieldBerkshire Community CollegeAttleboroAttleboro High SchoolBristolNew BedfordNew Bedford High SchoolBristol Plymouth RVTHSDukesTauntonVineyardHavenAndoverDanversNorth Shore Community CollegeLawrenceMovement City - Lawrence Comm WorksLynnLynn English High SchoolMiddletonNorth Shore Technical High SchoolChicopeeChicopee Comprehensive Voc Tech HSBarnstableBerkshireEssex1-10West NewtonCantonCape Cod Community ty Regional Voc Technical HSQuincy High SchoolHanoverSouth Shore Voc Technical High SchoolWestSpringfieldCareer and Technical Education CenterWestfieldWestfield Vocational High SchoolBillericaShawsheen Valley Voc Technical HSCambridgeCambridge Rindge & Latin High SchoolEverettEverett MA High SchoolFraminghamJoseph P Keefe Technical SchoolMaldenMalden, MA High SchoolMarlboroAssabet Valley Regional Tech HSMedfordMedford Vocational High SchoolSomervilleTyngsboroNetwork Technology AcademySomerville MA High SchoolGLTechWeymouth High SchoolBrockton High SchoolArioch Center at WentworthBen Franklin Institute of TechnologyGreater Lawrence Technical High schoolUrban League of SpringfieldMassasoit Community CollegeQuincySouthWeymouthBrocktonYMCA of Martha's VineyardSpringfield Technical Community CollegeBlue Hills Technical High SchoolFranklinBoston Chinatown Neighborhood CenterBoston Latin AcademyBunker Hill Community CollegeBostonBurke High SchoolCommunity BuildersNew England Center for Homeless VetsRoger L. Putnam Vocational Technical HSHampdenLearning PrepSalesian Boys and Girls ClubSuffolkUMB AcademyYear Up BostonYear Up, Inc.DorchesterDotWellSonoma Maple SchuylerJohn D. O'Bryant HSl of Math & ScienceRoxburyRoxse Homes Tenant AssociationTimothy Smith NetworkWorcesterRoxburyCrossingFiskdaleTantasqua Regional High SchoolFitchburgMontachusett Regional Voc Tech SchoolGardnerMount Wachusett Community CollegeWorcesterWorcester Technical High SchoolMadison ParkAcademy Impact StoryOriginally from Morocco, Hafid Benamara took Cisco Networking Academy courses at Bunker Hill Community College(BHCC), as part of his associate’s degree in network technology. Hafid participated in the Commonwealth HonorsProgram at BHCC, presenting a research project at the annual statewide conference.Hafid’s academy instructor recommended him for an internship with NWN Corporation. One month into the internship,he was hired as a full-time employee, even before his graduation. “Almost everything I’ve learned in NetworkingAcademy, I’ve been able to apply at work.” Drew Phelps, Hafid’s supervisor, says, “Hafid has been a tremendousaddition to our team. He came to NWN with a solid understanding of networking fundamentals and quickly mastered a 2012 Cisco and/or its affiliates. Cisco Systems, Inc. All rights reserved.Page 5 of 6

2012 Academy Impact ProfileMassachusettsfast-paced and demanding job. He proves his solid work ethic, skills, and technical acumen day after day as anengineer for NWN.”Hafid later became a Command Center Engineer with NWN, responsible for monitoring, maintaining, andtroubleshooting network infrastructures for client companies. “Commitment and passion are the keys to success. Youhave to love what you are doing and be committed to it.”Learn MoreFor additional information onNetworking Academy, impact stories,contacts in your area, and how youcan get involved, visit our co Corporate Social ResponsibilityWe believe that businesses have a responsibility to operate in ways that respect and ultimately benefit people, communities and the planetwe live on; we call this Corporate Social Responsibility (CSR). Our core CSR philosophy is that impact multiplies whenever human andtechnology networks combine to solve a problem.This is why we approach CSR the same way we approach business – by applying our technology, employee expertise and partnerships.We are focused on four primary goals: improving the well-being of people and communities around the world, reducing our environmentalimpact and helping our customers do the same, conducting our business ethically, and creating a workplace where our employees thrive. 2012 Cisco and/or its affiliates. Cisco Systems, Inc. All rights reserved.Page 6 of 6

Billerica Shawsheen Valley Voc Technical HS Cambridge Cambridge Rindge & Latin High School Everett Everett MA High School Framingham Joseph P Keefe Technical School Malden Roxbury Malden, MA High School . Ben Franklin Institute of Technology Boston Chinatown Neighborhood Center Boston Latin Academy Bunker Hill Community College Burke High School