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4.THINGS YOU SHOULD KNOW ABOUT NISSAN Electric Vehicle PAN EUROPEWARRANTY4.1 Tyres4.4 Pre-Delivery InspectionTyres, even when originally installed on new NISSANvehicles, are warranted by the tyre manufacturer. Anauthorised NISSAN Dealer will assist you in making awarranty claim for tyres if necessary.To make sure you will be completely satisfied withyour new NISSAN EV from the very start, it has beeninspected thoroughly and prepared before deliveryaccording to NISSAN’s New Vehicle Pre-DeliveryInspection Procedure.4.2 12V BatteryThe 12V battery is warranted under the Basic VehicleWarranty.4.3 EV Battery (Li-ION Battery)The EV battery is warranted under Electric Vehicle (EV)System Warranty policy. During vehicle usage the battery will discharge. If the battery charge drops belowa minimum value the Power Limitation Indicator lamp(see Owner’s Manual) will illuminate and the batterywill need to be charged as soon as possible. ThePower Limitation Indicator lamp does not indicate awarrantable defect with the Li-ion battery but merelyindicates a greatly reduced level of charge. If the PowerLimitation Indicator remains illuminated after chargingis complete contact your nearest authorised EV Dealer.If a malfunction in the EV battery is detected, the EVSystem Warning Light is illuminated (see your Owner’sManual). It is recommended to contact an authorisedNISSAN EV Dealer as soon as possible to have your EVinspected and if necessary, repaired.4.5 Periodic Maintenance ServiceThe periodic maintenance services are a minimumrequirement for warranty. They should be performedin accordance with the NISSAN recommended maintenance schedule. Additional maintenance service maybe required since weather and atmospheric conditions,varying roads, vehicle usage and individual drivinghabits greatly influence the need for such service.4.6 EV DealerIt is recommended that periodic maintenance isperformed by an authorised NISSAN EV Dealer. Toensure your NISSAN EV can be serviced or repairedat an authorised NISSAN EV Dealer whilst travellingoutside your home country please contact your nearestauthorised NISSAN EV Dealer or your National SalesCompany.4.7 Genuine NISSAN Parts andAccessoriesGenuine NISSAN parts and accessories are designedby or for NISSAN for use on NISSAN vehicles. Usinggenuine NISSAN parts and accessories is recommendedfor safe driving and lower overall running cost. Onlygenuine NISSAN parts and accessories are coveredby NISSAN’s Genuine Parts and Accessories Warranty.4.8 Warranty Service in ForeignCountriesNISSAN Electric Vehicle Pan European Warranty is validin European countries where authorised NISSAN EVDealers are located (see Section 3.6 for details). TheWarranty Booklet must be presented to an authorisedNISSAN EV Dealer when a warranty repair is necessary,at home and abroad. Therefore it is essential that theWarranty Booklet is kept in your vehicle wherever itgoes. Instructions to foreign dealers in several languages, see section 6, may be useful when needing awarranty repair abroad. If you visit or relocate your EVto another European country without an authorisedNISSAN EV Dealer, you will not be able to receive warranty or maintenance services in that country. Pleasecontact the nearest authorised NISSAN EV Dealerwho will be able to advise you how to obtain warrantyservice.If the Li-ion battery is covered by a lease scheme thewarranty and repair procedure for the Li-ion batteryexclusively is governed by the lessor contract. Pleaserefer to your lease scheme documentation for detailson the Li-ion battery lease scheme warranty and repairprocedure.7

4.9 Design ChangeNISSAN has the right at any time to make changes to thedesign or specifications of any NISSAN vehicle withoutnotice and without any obligation to make such changeson vehicles that have been sold in the past.4.10 What is Not Covered1. Tyres are covered by the tyre manufacturer’s warranty, see section 4.1 for details.2. Any non-genuine NISSAN parts, accessories orequipment.3. Any parts and labour cost incurred in connectionwith required or recommended maintenance servicesuch as, but not restricted to, wheel balancing andalignment, headlight aiming, replacement of lightbulbs, brake discs/drums, brake shoes, brake pads,filters, wiper blades, fluids or lubricants.4. Damage, failures or corrosion resulting from: M isuse, accident, theft, arson or intentionaldamage; Industrial fall-out, acid or alkali contamination,stone chipping, chemical fall-out, tree sap, birddroppings, salt, hail, windstorm, lightning orother environmental conditions; Failure to follow the relevant guidelines given inthe Owner’s Manual and under the caption “whatyou must do” in this booklet; Failure to have the vehicle repaired at the earliestopportunity after a defect has become apparent; Lack of proper maintenance services as outlinedin this Warranty Booklet and/or your Owner’sManual; Alteration, modification or improper repair; Repairs not performed by an authorised NISSANEV Dealer;8 U se of non-genuine parts, accessories orequipment; Use of improper or dirty, fluids or lubricants.Additionally, damage or failures to the Li-ion batteryresulting from or caused by: Exposing a vehicle to ambient temperatures above120F (50 C) for over 24 hours. Storing a vehicle in temperatures below -13F (-25 C) for over seven days. Leaving your vehicle for over 14 days where theLi-ion battery reaches a zero or near zero state ofcharge. Physically damaging the Li-ion battery or intentionally attempting to reduce the life of thebattery. Exposing the Li-ion battery to contact with a directflame. Charging the Li-ion battery full on a daily basisdespite the battery keeping a high state of chargelevel (98-100%). Immersing any portion of the Li-ion battery inwater or fluids. Opening the Li-ion battery enclosure or having itserviced by a non EV certified technician. Neglecting to follow correct charging procedures. Use of Incompatible charging devices. Consequential damage caused by the failure torepair an existing problem.5. Normal deterioration of trim, paint or other cosmeticitems.6. Any vehicle on which the odometer has been alteredor replaced so that the reading does not correspondwith the actual mileage of the vehicle, withoutofficial registration on the Speedometer changecertificate (located in the rear of this booklet), oron which the Vehicle Identification Number and/orMotor Number have been altered or removed.7. Incidental or consequential damages such as lossof use of the vehicle, inconvenience or commercialloss.8. GRADUAL CAPACITY LOSSThe Lithium-ion battery (Electric Vehicle Battery),like all lithium-ion batteries, will experiencegradual capacity loss with time and use. Loss ofbattery capacity due to or resulting from gradualcapacity loss is NOT covered under this warrantybeyond the terms and limits specified in theELECTRIC VEHICLE BATTERY (LI-ION) CAPACITYCOVERAGE above. See OWNER’S MANUAL forimportant tips on how to maximize the life andcapacity of the “Lithium-ion battery.”4.11 What we will doAll warrantable defects will be repaired by an authorised NISSAN EV Dealer at no charge to the customerfor labour or parts within the limitations set out in thisWarranty Booklet.4.12 What you must do1. Properly use, maintain and care for your vehicle asoutlined in this Warranty Booklet and your Owner’sManual.2. Take the vehicle to an authorised NISSAN EVDealer’s place of business during regular businesshours at your expense in order to obtain warrantyservice.3. Check for trim, paint or other cosmetic defects atthe time the new vehicle is delivered and report thesame to your selling dealer without delay.4. Retain maintenance service records in the eventa question should arise concerning the vehicle’s maintenance. As for the Genuine Parts andAccessories Warranty, keep relevant documentsand invoices of all parts installations.

5. As for the Paint Warranty and the Perforation fromCorrosion Warranty, the following things must bedone additionally: Carefully read vehicle care and maintenanceinstructions given in the Owner’s Manual; Have the annual paint inspection carried out anddocumented in section 9; Wash and wax the vehicle regularly; remove salt,sand, ice melting agents, road and oil tar, treesap, bird droppings and other potentially harmfulmaterials immediately when they are found sticking to the vehicle; Promptly repair any damage to the surface finishof the vehicle at your own expense.9

5.NISSAN AssistanceDuring New Vehicle Warranty you are entitled to NISSAN ASSISTANCE 24 hours a day, all year round, Sundays and public holidays included.NISSAN ASSISTANCE is provided by a Nissan Europe partner and is available in the following countries:Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France*, Germany, Greece,Hungary, Iceland, Ireland, Italy, Kosovo, Latvia, Liechtenstein, Lithuania, Luxemburg, Macedonia, Malta, Moldova, Monaco, Montenegro, Netherlands, Norway, Poland,Portugal, Romania, Russia, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine, United Kingdom, Vatican City.* excluding: French overseas territoriesIf the breakdown occurs in an enclave or on an island belonging to one of the countries listed above you are eligible for Basic Service only. In case Repair on the spot is notpossible, the vehicle is towed to the local Nissan (EV) dealer or to a local workshop if no Nissan (EV) dealer is located there.5.1 Basic Service5.2 Additional ServiceIf your vehicle becomes immobilized due to awarrantable incident, non-warrantable incident oraccident, you can call the telephone number printedon the Warranty Certificate. The first objective is toidentify the possibility to solve the problem throughtelephone instructions. If Phone Fix is not possible youare entitled to one of the two following Basic Services:If your vehicle is towed to a Nissan EV dealer and cannotbe repaired the same day, you are entitled to one of thefour following Additional Services.1. Repair on the spot2. Towing to the Nissan EV dealerThe first objective is to repair your vehicle on the spot,if that is not possible your vehicle will be towed to aNissan EV dealer or recharge point/home address (incase of empty Li-ion battery). You can choose the NissanEV dealer or recharge point/ home address if these arelocated within 50 km of the place of the breakdown. Ifthat distance is more than 50 km your vehicle is towedto the nearest Nissan EV dealer or recharge point.101. Journey continuation:To start or continue the journey or to return homefor driver and passengers and returning to thedealer to retrieve the repaired vehicle for thedriver (or a person selected by the driver).- train / ship (1st class)- taxi up to 50 km- plane, if train journey is more than 8 hours(economy class)- public transportCombinations of the above are possible. The costof local transport between the dealer where thevehicle can be repaired and the station, airport,hotel, Rental Company is covered.2. Replacement vehicle:Until the vehicle is repaired with a maximumof three working days with unlimited mileage.When the vehicle has to be towed to a LiB RepairCentre you are entitled to an additional 3 workingdays. Fuel and toll charges are at the user’sexpense. In case of a Rental vehicle a depositmay be required. The replacement vehicle will bea segment C vehicle. A replacement vehicle maynot be used for commercial activities (such asbusiness continuation).3. Accommodation:If the breakdown occurred more than 50 km fromhome and if you would like to wait for repair ofthe vehicle. Until the vehicle is repaired with amaximum of three working days in a 3 star hotelincluding breakfast for driver and passengers.4. Repatriation:If following a breakdown abroad the vehiclecannot be repaired within 3 working days afterit arrived at the Nissan EV dealer, repatriationof the vehicle / driver / passengers / luggagecan be arranged if necessary. In that case therepatriation should be arranged within 4 workingdays after the vehicle arrived at the Nissan EVdealer. If it cannot be foreseen within one daythat a vehicle cannot be repaired within 3 working

days Repatriation can be combined with one ofthe three services mentioned above if necessary.5.3 Lifetime NISSAN ASSISTANCEIf you have your vehicle serviced at a Nissan EV dealer,you will benefit from NISSAN Assistance until your nextscheduled maintenance. Therefore you will continueto benefit from the same cover as described in theChapters above. For more information please contactyour nearest Nissan EV dealer.5.4 Battery Lease SchemeIf the Li-ion battery is covered by a lease scheme thewarranty and repair procedure for the Li-ion batteryexclusively is governed by the lessor contract. Pleaserefer to your lease scheme documentation for detailson the Li-ion battery lease scheme warranty and repairprocedure.5.6 LimitationsNISSAN ASSISTANCE will not cover:- incidents that occur off-road- incidents caused by force majeure- incidents that occur during participation incompetitions, rallies and races- cargo damages, physical injuries or loss of income asa result of an immobilization- incidents caused by intentional action or extreme lackof care from the driver or passengers- c osts the customer would normally have whentravelling, insurances, tolls, parking fees, meals, etc.(Nissan EV dealer Entity authorized to sell or repairNissan Electric Vehicles) (Recharge point Anysuitable energy source and plug where the customercan recharge the vehicle) (Nissan LiB Repair Centre Nissan EV dealer authorized to repair Li-ion battery)5.5 Fair Usage Clause No/Low Li-IONBattery ChargeDuring the NISSAN Assistance entitlement period thenumber of NISSAN Assistance services due to no orlow Li-ion battery charge are depending on fair usageof the vehicle:A - In case of repeated non-starts with plausible causesNISSAN Assistance services will be provided.B - In case of repeated non-starts (by same driver)without plausible causes no NISSAN Assistanceservices will be provided.The NISSAN Assistance provider will be able to makea fair judgment based on best practice experience.11

6.To The Authorised NISSAN ev Dealer ITALIANOAn Vertragshändler fürNISSAN-Elektrofahrzeuge.Au réparateur agréé NISSANvéhicules électriques.Réparation sous garantie :Ce véhicule a été immatriculé dans un autre pays etest couvert par la garantiepaneuropéenne NISSAN pourla durée et le kilométragementionnés sur le certificatde garantie au début de cecarnet. Si le véhicule estencore couvert par la garantiepaneuropéenne NISSAN,toute réparation sous garantie nécessaire, demandée parle conducteur, doit être effectuée gratuitement. En cas dedoute, veuillez contacter ledistributeur de votre pays.Para o concessionário autorizado para o veículo eléctricoNISSAN que fará a reparaçãoem garantia:Aan de erkendeNISSAN-Dealer vanelektrische voertuigen.Al concessionario autorizzatodi veicoli elettrici NISSAN.Garantiereparatur:Dieses Fahrzeug wurde ineinem anderen Land zugelassen und ist für den Zeitraumund die Laufleistung, die aufder Garantiekarte vorn indiesem Heft angegeben sind,von der paneuropäischenNISSAN-Garantie gedeckt.Wenn für das Fahrzeug nochdie paneuropäische NISSANGarantie gilt, müssen sämtliche vom Fahrer gefordertenGarantiereparaturen fürdiesen kostenlos durchgeführt werden. Wenden Siesich im Zweifelsfall an denVertriebspartner in IhremLand.Al Concesionario AutorizadoNISSAN para vehículoseléctricos.NISSAN Assistance:Wenn der Kunde aus einemLand kommt, das durchden NISSAN AssistanceDienst gedeckt ist, und dieGarantiereparatur für einesichere Weiterreise erforderlich ist, diese aber nichtam selben Tag fertiggestelltwerden kann, ist folgendesVerfahren zu beachten:- Weisen Sie den Kunden an,sich für Unterstützung andie Nummern von NISSANAssistance zu wenden, diemit dem Fahrzeug geliefertwurden und in diesem Heftvermerkt sind.Der Kunde hat Anspruch aufZusatzleistungen wie in 5.2beschrieben.12NISSAN Assistance :Si le client est originaire d'unpays dans lequel la couverture de NISSAN Assistances'applique et que la réparation sous garantie est indispensable pour poursuivrele voyage en toute sécurité,mais que la réparation nepeut pas être effectuée le jourmême, respectez la procédure suivante :- Indiquez au client decontacter NISSAN Assistanceaux numéros fournis avecle véhicule et mentionnésdans ce carnet pour obtenirde l'aide.Le client peut prétendre à desservices supplémentaires telsque décrits à la section 5.2.Reparación en garantía:Este vehículo se ha registradoen otro país y está cubiertopor la Garantía Paneuropeade NISSAN durante el periodoy kilometraje mencionadosen el Certificado de Garantíasque aparece al inicio de estelibro. Si el vehículo estáaún cubierto por la GarantíaPaneuropea de NISSAN, cualquier reparación que soliciteel conductor debe llevarse acabo sin cargo alguno. Paracualquier duda, contacte conel distribuidor de su país.NISSAN Assistance:Si el cliente procede de unpaís cubierto por NISSANAssistance y para continuarel viaje de forma segura esesencial una reparación engarantía, y se prevé que la reparación no puede finalizarseel mismo día, lleve a cabo elsiguiente procedimiento:- Indique al cliente quedebe ponerse en contactocon el número de NISSANAssistance proporcionadocon el vehículo e incluido eneste Libro de Garantías parahacer uso del servicio deasistencia.El cliente tiene derecho a losservicios adicionales descritos en el apartado 5.2.Reparação coberta pelagarantia:Este veículo foi registadonoutro país e está abrangidopela Garantia Pan-europeiaNISSAN durante o período equilometragem indicados noCertificado de Garantia naparte da frente deste livrete.Se o veículo ainda estiverabrangido pela Garantia Paneuropeia NISSAN, quaisquerreparações necessáriascobertas pela garantia quesejam solicitadas pelo condutor devem ser realizadas deforma gratuita para o cliente.Em caso de dúvida, contacteo distribuidor para o seu país.NISSAN Assistance:Se o cliente for de um paísabrangido pela NISSANAssistance e a reparaçãocoberta pela garantia foressencial para prosseguir aviagem em segurança, e areparação não puder ser concluída no mesmo dia, procedada seguinte forma:- Dê instruções ao clientepara utilizar os númerosde contacto da NISSANAssistance divulgados como veículo e indicados nestelivrete para obter

3. NISSAN ELECTRIC VEHICLE PAN EUROPEAN WARRANTY INFORmATION 3.1 BASIC VEHICLE WARRANTY The Basic Vehicle Warranty covers all parts and compo-nents not covered by the EV System Warranty of each new NISSAN EV supplied by NISSAN which prove defec - tive in materials or workmanship. The Basic Vehicle Warranty is valid for the period of time and .