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Page 1 of 7TECHNICAL SERVICE BULLETIN2.0L EcoBoost - Coolant In Cylinders, White Exhaust SmokeAnd/Or Illuminated MIL19-220826 June 2019This bulletin supersedes 19-2172. Reason for update: Replace Awareness/Interim MessageModel:Ford2015-2018 Edge2017-2019 Escape2017-2019 FusionLincoln2017-2019 MKC2017-2019 MKZSummaryThis article supersedes TSB 19-2172 to update the vehicles affected and Parts List.Issue: Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0LEcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition withor without an illuminated malfunction indicator lamp (MIL). Diagnostic trouble codes (DTCs) may includeP0300, P0301-P0304, P0316, P0217, P1285 and/or P1299 stored in powertrain control module (PCM).This may be due to coolant intrusion into the cylinder. To correct the condition, follow the ServiceProcedure steps to replace the long block engine assembly.Action: Follow the Service Procedure steps to correct the condition on vehicles that meet all of thefollowing criteria: One of the following vehicles:- 2015-2018 Edge- 2017-2019 Fusion/MKZ built on or before 8-Apr-2019- 2017-2019 Escape built on or before 16-May-2019- 2017-2019 MKC built on or before 18-Apr-2019 2.0L EcoBoost engine Presence of coolant in the engine cylinders, white exhaust smoke and/or a runs roughcondition with or without an illuminated MILNOTE: Part availability for this TSB is initially limited and Dealers may experience temporarybackorders that will be filled as quickly as possible. Dealers are requested to order parts onlywhen required to complete a customer vehicle repair.PartsPart Number6006W715618S437EJ7Z-9448-BDescriptionEngine Long Block - Refer To The Parts Catalog ForThe VIN Specific ApplicationTorque Converter Nuts (Package Contains 4 pieces)Turbo Gasket (All m/Ford Content/vdirsnet/TSB/EU/ WTSB19-2208/US/E.7/1/2019
Page 2 of 7BE8Z-6731ACW716457S4397N5Z00812-AOil Filter Kit (All Models)Subframe Bolts (Edge/Fusion/MKZ)Subframe Bolts (Escape/MKC)W713095S403Turbo Heat Shield Nuts (All Models)W520103S442Tailpipe Fastener (Escape/MKC/Fusion/MKZ Only)W714265S442Catalytic Converter Fastener (All Models)CV6Z-9450-EEJ7Z6L612-AW713212S300Tailpipe Gasket (All Models)Turbo To Catalytic Converter Gasket (All Models)Turbo Coolant Tube Washers (All Models)FT4Z6N652-DTurbo Coolant Tube O-Ring (All Models)F2GZ6K679-ATurbo Oil Supply Tube Washers (Edge)W715323S300Turbo Oil Supply Tube ger Oil Filter (All Models)EJ7Z6N652-ATurbo Oil Return Tube Gasket (All Models)FT4Z6N652-ETurbo Oil Return Tube O-ring (All Models)112111111111111W520214S440Engine Mount Nuts (Fusion/MKZ/Edge) (PackageContains 4 Pieces, Fusion/MKZ Require 3 Pieces, EdgeRequires 2 Pieces)1W520204S440Engine Mount Nuts (Escape/MKC) (Package Contains 4Pieces, Escape/MKC Requires 4 Pieces)1W717674S439Engine Mount Bolt (All Models)W710807S442Engine Mount Nut (All Models)W714878S439Steering Column Fastener (2015-2016 Fusion/MKZOnly)1W712961S450BSteering Column Fastener (Edge And 2017-2019Fusion/MKZ Only)1W711137S442Steering Column Fastener (Escape/MKC)5F9Z-4682AAF2GZ-4682-APTU Bolt And Washer Assembly (AWD Only)RDU Bolt And Washer Assembly (Edge AWD Only)111Escape/MKC/Fusion/MKZ: 6,Edge: 33http://www.fordservicecontent.com/Ford Content/vdirsnet/TSB/EU/ WTSB19-2208/US/E.7/1/2019
Page 3 of 7W712154S439Center Bearing Fastener (Fusion/MKZ/Edge AWD Only)1W711806S442Center Bearing Fastener, Bracket To Body(Escape/MKC Only)1W500020S442Center Bearing Fastener, Bracket To Center Bearing(Escape/MKC Only)1W712503S440Stabilizer Bar Fastener (Fusion/MKZ/Edge)W715135S440Stabilizer Bar Fastener (Escape/MKC)W715623S439Front Brake Caliper Bolts (Fusion/MKZ/Edge)W715295S439Shock Mount Bolt (Edge Only)W715490S442Shock Mount Bolt (Escape/MKC Only)W520216S440Shock Mount Nut (Edge Only)211111DL3Z19B596-BA/C Compressor Gasket And O-Ring(Escape/MKC/Edge, 2016-2019 Fusion/MKZ Built On OrAfter 5-Apr-201619W7Z19B596-BA/C Compressor Gasket And O-Ring (2015-2016Fusion/MKZ Built On Or Before 4-Apr-2016)1DS7Z19B596-AA/C Compressor Gasket And O-Ring (All Models)CCPZ3B477-BWheel Bearing Hub Nut (Fusion/MKZ/Edge)CCPZ3B477-GWheel Bearing Hub Nut (Escape/MKC FWD)CCPZ3B477-CWheel Bearing Hub Nut (Escape/MKC AWD)W500545S439Ball Joint Pinch Bolt (Fusion/MKZ/Edge)W520214S442Lower Ball Joint Nut (Fusion/MKZ)W520214S440Ball Joint Pinch Nut (Edge)4S4Z-3N324AAHalfshaft Retaining Strap (Fusion/MKZ/Edge)W520102S442Halfshaft Retaining Strap Nuts (All Models)W500635S439Upper PTU Bolts (Escape Built On Or Before 20-Sep2016)W718250S439Upper PTU Bolts (AWD Only)BB5Z1S177-CHalfshaft Seal (FWD)1222Fusion/MKZ: 1, Edge: 22111511http://www.fordservicecontent.com/Ford Content/vdirsnet/TSB/EU/ WTSB19-2208/US/E.7/1/2019
Page 4 of 79L8Z-1177-CHalfshaft Seal (AWD)1CV6Z-7086-APTU Compression Seal (AWD Only)1BB5Z4B422-CYS4Z-3N324AADG9Z7G273-BHalfshaft Retaining Circlip (All Models)Halfshaft Retaining Strap (Escape/MKC)Halfshaft Washer (All Models)W718507S439Transmission Support Insulator Bolts (Edge Only)W520205S440Transmission Support Insulator Nuts (Edge Only)W716200S437Transmission Fluid Cooler Tube Bolts (Edge Only)W712146S437Transmission Fluid Cooler Tube Bolts(Fusion/MKZ/Edge Only)W520215S440Tie Rod End Nut (Fusion/MKZ/Edge)W716075S442Ball Joint Pinch Bolt (Escape/MKC)W520415S442Ball Joint Pinch Nut (Escape/MKC)CN1Z7H424-BIntermediate Shaft Seal (AWD Only)11111111111XO-5W30Q1SPMotorcraft SAE 5W-30 Premium Synthetic BlendMotor Oil (All Markets Except Canada)6CXO-5W30LSP6Motorcraft SAE 5W-30 Super Premium Motor Oil(Canada Only)6VC-3-BMotorcraft Orange Concentrated Antifreeze/Coolant(All Markets Except Canada)1.1CVC-3-B2Motorcraft Orange Concentrated Antifreeze/Coolant(Canada Only)1.1TA-26Motorcraft Threadlock 2621Replace As NecessaryCM5Z12029-KIgnition CoilAA5Z9C587-AHigh Pressure Pump Roller TappetEJ7Z-9276-B High Pressure Pump Drive GasketBB5Z2A572-BBrake Vacuum Pump GasketCJ5Z-9439-A Intake Manifold GasketW704474S437Turbo StudW712458S900Turbo To Exhaust Stud4111111http://www.fordservicecontent.com/Ford Content/vdirsnet/TSB/EU/ WTSB19-2208/US/E.7/1/2019
Page 5 of 7F2GZ63600A58-AIntermediate Shaft Bushing (AWD Only)W714753S442Front Brake Caliper Bolts (Escape/MKC)W520203S442Tie Rod End Nut (Escape/MKC)111Warranty Status: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage And EmissionsWarranty Coverage. Warranty/ESP coverage limits/policies are not altered by a TSB. Warranty/ESPcoverage limits are determined by the identified causal part and verified using the OASIS part coveragetool. For repairs covered by the New Vehicle Limited Warranty, completion of the procedure outlined inthis TSB does not require obtaining Prior Approval or completion of a Cost Cap.Labor TimesOperationNo.DescriptionTime2017-2019 MKC AWD 2.0L EcoBoost: Diagnose And Replace The Engine LongBlock (Do Not Use With Any Labor Operations Outside Of This Article)DR192208A14.7Hrs.2017-2019 MKC FWD 2.0L EcoBoost: Diagnose And Replace The Engine LongBlock (Do Not Use With Any Labor Operations Outside Of This Article)DR192208B13.6Hrs.2017-2019 Escape 4X4 2.0L EcoBoost: Diagnose And Replace The EngineLong Block (Do Not Use With Any Labor Operations Outside Of This Article)DR192208C15.3Hrs.2017-2019 Escape 4X2 2.0L EcoBoost: Diagnose And Replace The EngineLong Block (Do Not Use With Any Labor Operations Outside Of This Article)DR192208D13.6Hrs.2015-2018 Edge AWD 2.0L EcoBoost: Diagnose And Replace The Engine LongBlock (Do Not Use With Any Labor Operations Outside Of This Article)DR192208E15.0Hrs.2015-2018 Edge FWD 2.0L EcoBoost: Diagnose And Replace The Engine LongBlock (Do Not Use With Any Labor Operations Outside Of This Article)DR192208F13.3Hrs.2017-2019 Fusion/MKZ AWD 2.0L EcoBoost: Diagnose And Replace TheEngine Long Block (Do Not Use With Any Labor Operations Outside Of ThisArticle)DR192208G14.9Hrs.2017-2019 Fusion/MKZ FWD 2.0L EcoBoost: Diagnose And Replace TheEngine Long Block (Do Not Use With Any Labor Operations Outside Of ThisArticle)DR192208H12.9Hrs.Vehicles Without Lane Departure: Additional Time To Check And Correct FrontToe (Can be Claimed With Operation A-H Only)DR192208J0.6Hrs.Vehicles With Lane Departure: Additional Time To Check And Correct Front Toe(Can be Claimed With Operation A-H Only)DR192208K0.8Hrs.Repair/Claim CodingCausal Part:6009Condition Code: D8Service ProcedureFor repairs covered by the New Vehicle Limited Warranty, completion of the procedure outlined inthis TSB does not require obtaining Prior Approval or completion of a Cost Cap.NOTE: Part availability for this TSB is initially limited and Dealers may experience temporarybackorders that will be filled as quickly as possible. Dealers are requested to order parts onlywhen required to complete a customer vehicle repair.http://www.fordservicecontent.com/Ford Content/vdirsnet/TSB/EU/ WTSB19-2208/US/E.7/1/2019
Page 6 of 71. For Edge/Escape vehicles, proceed to Step 3. For Fusion/MKZ/MKC vehicles, inspect the engine codeinformation label located on the end of the cam cover. (Figures 1-2) Refer to Figure 1 Callout 1 for theengine part number location. Verify that the engine base part number matches the followingrequirements:(1). Fusion/MKZ - engine base part number is 910(2). MKC - engine base part number is 206Figure 1ItemDescription1Engine part numberFigure 22. Does the engine base part number match the requirements listed in Step 1?(1). Yes - proceed to Step 3.(2). No - this article does not apply. Refer to the Powertrain Control/Emission Diagnosis (PC/ED)Manual for normal diagnostics.http://www.fordservicecontent.com/Ford Content/vdirsnet/TSB/EU/ WTSB19-2208/US/E.7/1/2019
Page 7 of 73. With the engine at normal operating temperature, pressurize the cooling system to 138 kPa (20 psi) andhold for 5 hours. Refer to the coolant pressure test in Workshop Manual (WSM), Section 303-03A andcheck for cooling system combustion gases.4. Did coolant system pressure drop more than 27.57 kPa (4 psi) after 5 hours?(1). Yes - proceed to Step 5.(2). No - this article does not apply. Refer to the PC/ED Manual for normal diagnostics.5. Remove the spark plugs and, using a borescope or equivalent, inspect and determine if coolant hasentered the cylinders.6. Is coolant present in any cylinder?(1). Yes - remove the engine and replace the long block. Refer to WSM, Section 303-01A.(2). No - this article does not apply. Refer to WSM, Section 303-01 for normal diagnostics. 2019 Ford Motor CompanyAll rights reserved.NOTE: The information in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge,tools, and equipment to do the job properly and safely. It informs these technicians of conditions that may occur on some vehicles, orprovides information that could assist in proper vehicle service. The procedures should not be performed by "do-it-yourselfers". Donot assume that a condition described affects your car or truck. Contact a Ford or Lincoln dealership to determine whether theBulletin applies to your vehicle. Warranty Policy and Extended Service Plan documentation determine Warranty and/or ExtendedService Plan coverage unless stated otherwise in the TSB article. The information in this Technical Service Bulletin (TSB) wascurrent at the time of printing. Ford Motor Company reserves the right to supersede this information with updates. The most recentinformation is available through Ford Motor Company's on-line technical resources.http://www.fordservicecontent.com/Ford Content/vdirsnet/TSB/EU/ WTSB19-2208/US/E.7/1/2019
TECHNICAL SERVICE BULLETIN 2.0L EcoBoost - Coolant In Cylinders, White Exhaust Smoke And/Or Illuminated MIL 19-2208 26 June 2019 This bulletin supersedes 19-2172. Reason for update: Replace Awareness/Interim Message Model: Ford 2015-2018 Edge 2017-2019 Escape 2017-2019 Fusion Lincoln 2017-2019 MKC 2017-2019 MKZ Summary
