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Edison SmartConnect AMI Deployments from Around the WorldSouthern California Edison:Edison SmartConnectCampbell Hawkins, Senior Manager,Edison SmartConnect Program Office
Southern California EdisonAn Edison International Company Southern California Edison (SCE), headquartered inRosemead, California, employs approximately 18,000people Serves a population of more than 14 million people ina 50,000 square mile area of Central, Coastal, andSouthern CaliforniaPG&E Service territory includes more than 180 cities andcommunities 9,000 MW of generating capacity from interests innuclear, hydroelectric, and fossil-fueled power plants Award-winning energy efficiency and demandresponse customer programs 1,415 MWSCE Industry leader in renewable energy, electrictransportation, Smart Grid, and smart metering Serving customers for 125 yearsSDG&E1 Copyright 2012, Southern California Edisonwww.sce.com/smartconnect
SCE’s Smart Metering ProgramEdison SmartConnectTM 5 million existing electric meters willbe replaced with “smart” metersbetween 2009 and 2012 1.6 billion project cost 2008 –2012– Approved by California PublicUtilities Commission in 2008– 1.25 billion in Capital– 1,422 employees2 Copyright 2012, Southern California Edisonwww.sce.com/smartconnect
State and Federal Regulatory andLegislative DriversUnited StatesFederalSmartGrid PolicyCalifornia StateSmartGrid PolicyCaliforniaRegulatorySmartGrid Policy3 Copyright 2012, Southern California Edisonwww.sce.com/smartconnect
SCE Smart Grid VisionA cleaner, more diverse generation supply. A smarter and more reliableelectricity grid. Serving customers who are using electricity more wisely,and in more ways, than ever before.Edison SmartConnect meterHydroRenewablesPlug-in hybridvehiclesNuclearNatural GasNatural GasExpanded, enhancedtransmissionExpanded, enhancedtransmissionCleaner, more efficient distributionCleaner, more rEnergy-storagecommunities,possibilities forhomes,andcommunities,intermittenthomes, andresourcesintermittentresources Copyright 2008, Southern California Edison4 Copyright 2012, Southern California Edisonwww.sce.com/smartconnect
Edison SmartConnect BenefitsRates & Programs Time of Use RatesSummer Advantage Incentive (CPP)Save Power Day Incentive (PTR)Budget AssistantEnabling technologyEnergy Information Drives Conservation More timely energy usage informationForecasted cost and demandUsage historyReduce peak load by 1,000 MWsReduce residential energy consumption by1% (minimum) Reduce GHG by 365,000 tons/yrAutomation Self-Service Remote service switch Improve customer experience5 Copyright 2012, Southern California Edisonwww.sce.com/smartconnect
SCE’s Customer Experience Will be Pervasiveand Tailored to Customer PreferencesCustomerfriendly“Lifestyle”plansWeb &mobiletoolsImproved loadmanagement throughEdison SmartConnecttechnologiesCustomer enabled automated responsethrough Smart Energy appliancesEnergyinformationdrives energyconservationand GHGreductions6 Copyright 2012, Southern California Edisonwww.sce.com/smartconnect
Transforming Our BusinessWith Edison SmartConnect, SCE will collect more meter reads ina 12-hour period than traditionally collected in an entire year.7 Copyright 2012, Southern California Edisonwww.sce.com/smartconnect
Moving from Concept to RealityEdison SmartConnect is using a multi-phased, multi-staged approachto develop and deploy 5 million smart meters and implement thecorresponding systems.Today2005 - 2006Phase I:Research Developed use casesand preliminarybusiness case Developed meterrequirements andsystem architecture Completed vendorprototype testing2007Phase II:Development Matured projectmanagement controls Completed field test withtwo meter/communicationsolutions Finalized business case andfiled Regulatory Application Completed procurementprocess with key vendors2008 - 2012Phase III:Deployment Implement back officesystems and security Deploy 5 million smartmeters Empower customers tomanage their usageand realize operationalbenefits8 Copyright 2012, Southern California Edisonwww.sce.com/smartconnect
Edison SmartConnect Meter TechnologyMeter Features 200A integrated service switch Home Area Network interface Energy & voltage measurement Outage detection & service status Theft/tamper detection Remote firmware upgradability Robust securityMulti-Tier Telecom Network Designed for flexibility & security 2-way narrowband 900MHz RF LAN Open standard ZigBee 2.4GHz HAN Cellular based WAN with flexibility fortechnology changes9 Copyright 2012, Southern California Edisonwww.sce.com/smartconnect
SCE.comWeb PresentmentENSEventNotificationSystemCSSMDMSMeter DataManagementSystemCustomerServiceSystem10 Copyright 2012, Southern California Edisonwww.sce.com/smartconnect
Edison efingPhoneSurveysZip code look upPressReleasesYouTubeChannelBill OnsertsEmployeeInformationFocusGroupsCorix CallCenterPre-installationletterCommunityForumsHow to readyour meterCorix CallCenterDirect MailEmail & WebSolicitationsEnrolls inNew RateMeterinstallNew il: UpcomingProgramsDoorhangerGetConnectedRandomMeter installsurveySocialMediaCarl & EddyMovie TrailersTelemarketingSavePowerDaysEmail & WebSolicitationsBudgetAssistantDirect MailCommunityForumsDirect MailTargetedCampaignSCE.comCustomerEnrollsMy Account11Online AdsGet Southern California EdisonSmartEnergy 2012, CopyrightSocial onnect
Edison SmartConnect Program Status 4 Million Smart Meters Installed 8,900 Cell Relays Installed Daily Install Average: 8,000 Installers: 330 Collecting Interval Data for MoreThan 4 Million Customers Generating Interval Data Bills forMore Than 1.7 Million Accounts Performance Metrics MeetingExpectations12 Copyright 2012, Southern California Edisonwww.sce.com/smartconnect
Challenges, Risk and IssuesSCE Internal / IndustryExternal / Customer Large Scope EmergingIssues High Complexity CustomerConcerns New Technology Aggressive Timeline Performance and Scalability Customer Participation &Adoption Multiple Vendor Integrationand Management Dynamic RegulatoryEnvironment13 Copyright 2012, Southern California Edisonwww.sce.com/smartconnect
Keys to Success Customers First – Communicate Benefits Technology Solutions andCustomer Engagement Think Local Listen – Learn - Communicate Be Here Now!14 Copyright 2012, Southern California Edisonwww.sce.com/smartconnect
www.sce.com/smartconnectgetconnected@sce.com15 Copyright 2012, Southern California Edisonwww.sce.com/smartconnect
Southern California Edison (SCE), headquartered in Rosemead, California, employs approximately 18,000 people . SCE's Smart Metering Program Edison SmartConnect TM 5 million existing electric meters will be replaced with "smart" meters between 2009 and 2012
