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SITELINE WOO D A N D CL A D -WOO DW I N DOW S A N D PAT I O DO O R S
A BOUT JELD -W ENDED I CAT I O N FRO M DAY O N ESince 19 6 0, w hen J EL D -W EN b egan w ith one millwork plant, we’veb e en d edic ated to craf ting w indow s and patio do or s that enhancethe b eaut y and func tionalit y of your home. To day we continue thattradition w ith pro duc t s that are durable and worr y-fre e. It ’s theresult of innovation as a driving force in all that we do.I t b egins in the fores t s w here we har ves t our premium lumb er. I naddition to resp onsible refores t ation prac tices, we reus e and re c ycleas much of our raw res ources as p os sible. I nnovation is als o at thehear t of our d esign and manufac turing pro ces s. W ith J EL D -W EN , youc an ex p e c t pro duc t s that are more than jus t b eautiful on the out side.T he inner workings of our w indow s and do or s are engine ered tofunc tion for year s to come.2JELD-WEN
TA BLE O F CO N TEN T SAU R A L A S T P I N E4I N T RO D U C T I O N6A RCH I T EC T U R A L S T Y L E S8CH O OS I N G YO U R W I N D OW S16Ca s e m e nt a n d Aw n i n g17Double-Hung18P o c ke t a n d S a s h P a c k20Specialt y Shapes22CH O OS I N G YO U R PAT I O D O O R S24Sw i n g i n g25Sliding / Folding26OPTIONSPatio Door Hardware28Window Hardware30Co l o r32E x t e r i o r Cl a d Tr i m & D i v i d e d L i t e s36Glass, Spacers, and Blink Blinds37SP ECI F I C AT I O N SProduct Detail Matrix38Wa r r a nt y40S I T E L I N E W I N D O W S & PAT I O D O O R S3
T R A D I T I O N A L T R E AT M E N TAuraLast pine is a patented wood product thatprovides protection against wood rot, waterdamage and termites. This water-based processfortifies wood all the way to the core, providingan exclusive level of protection you’ll only findthrough JELD-WEN.S U R F A C E O N LYSURFACE TO CORETraditional treatment s cover jus t the sur face.Aura L as t p enetrates to the core using a propriet ar yvacuum - pres sure pro ces s.4JELD-WEN
EASY ON THE ENVIRONMENTWater-based process releases up to 96percent fewer volatile organic compounds(VOCs) during the manufacturing processthan traditional solvent-based methods.W E T W E AT H E R P R O T E C T I O NWhatever the climate, AuraLast pineprotects against water damage and rot likeno other. Whether it’s humidity, stormsor dampness, AuraLast pine standsup to the rigors of wet weather.TERMITE PROTECTIONTermites can be devastating to windows anddoors, but not to those built with AuraLast pine.It safely and effectively repels termites,preserving the beauty of your investment.S I T E L I N E W I N D O W S & PAT I O D O O R S5
DE TAIL S THAT MAKEALL THE DIFFERENCET he result of more than a d e c ad e of res earch andd evelopment, J EL D -W EN Siteline w indow s and patio do or sare d esigned to b e more than b eautiful. T hey are made tob e reliable and ef ficient and are backed by a warrant y thatgives you p eace of mind.I N N OVAT I O ND o u b l e - h u n g s t y l e s a r e d e s i g n e d w i t h co n c e a l e dj a m b l i n e r s fo r a u n i q u e a n d u n i fo r m a p p e a ra n c e.Ca s e m e nt s fe a t u r e r e c e s s e d s a s h fo r h e i g ht e n e dd e t a i l a n d e n e r g y e f f i c i e n c y.P ROT EC T I O NB u i l t w i t h s u p e r i o r A u ra L a s t p i n e p r o t e c t i o na g a i n s t w o o d r o t , w a t e r d a m a g e, a n d t e r m i t e s .S e e p a g e 4 f o r m o r e i nf o r m at i o n .V ER S AT I L I T YAv a i l a b l e w i t h a w o o d o r a l u m i n u m c l a d e x t e r i o r,with ex tensive finish and hardware choices.I m p a c t o p t i o n s a v a i l a b l e fo r m o s t s t y l e s .AU T H EN T I C I T YA b l e to m e e t m o s t h i s to r i c a l b u i l d i n g r e q u i r e m e nt s( p l e a s e c h e c k y o u r l o c a l r e g u l a t i o n s).CO N FI D EN C EB a c ke d b y a 20 -Ye a r L i m i t e d Wa r ra nt y o n e a c hw i n d o w o r p a t i o d o o r, p l u s a L i m i t e d L i fe t i m eWa r ra nt y o n A u ra L a s t p i n e.S e e p a g e 4 0 f o r m o r e i nf o r m at i o n .6JELD-WEN
V ER SAT I LE DESIGN P OSSI BI L I T I ESSiteline w indow s and patio do or s are designed and craf ted to fe el athome in any resid ential archite c tural s t yle. S e e for your s elf over thenex t few pag es. W hich s t yle is clos es t to your vision for your home?S I T E L I N E W I N D O W S & PAT I O D O O R S7
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CO N T EM P OR ARYT he simplicit y, minimalism, and natural element sof contemp orar y archite c ture are elegantly emb o diedin Siteline’s clean, uniform lo ok and fe el.S I T E L I N E W I N D O W S & PAT I O D O O R S9
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T R A NSI T I O N A LConfid ently blend and celebrate the b es t oftraditional and mo d ern element s w ith Siteline’sb eautifully adapt able d esigns.S I T E L I N E W I N D O W S & PAT I O D O O R S11
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FARMHOUSESiteline’s warm, natural b eaut y complement s the comfor t,rugg ednes s, and s oul of timeles s farmhous e design.S I T E L I N E W I N D O W S & PAT I O D O O R S13
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MO DERN CR A F TSMA NExperience the classic charm and fresh vitality of Moder nCraftsman design with Siteline’s graceful authenticity.S I T E L I N E W I N D O W S & PAT I O D O O R S15
CHOOSINGYOUR W INDOW SConsid er placement and app earance, availablespace, and your preferences for view s andventilation. W hatever you’re lo oking for,Siteline has a s olution.16JELD-WEN
CA SEMEN T A N DAW N I NG W I N DOWSMa ximize ventilation and add a clean, mo dernaccent to any ro om in the hous e.A ES T H E T I C A P PE A LP ER F O R M A N C EPUSH- OUT OPTIONSBoth styles feature recessed sashfor architectural interest and energyefficiency, plus a choice of traditionalor contemporary glazing profiles.Siteline’s design includes heavierhardware and greater thermalperformance to help you achievebetter efficiency.We also offer push-out stylesthat feature swinging screens andstylishly simple push-out handles.S I T E L I N E W I N D O W S & PAT I O D O O R S17
DOU BLE- HU NGW I N DOWSSt ate - of-the -ar t engine ering me et s traditionald esign, w ith a variet y of elegant options andinnovative features.BE AU T YConcealed jamb liners create auniform appearance that’s uniqueto Siteline .18JELD-WEN
D ES I G N C H O I C ESS T REN G T HCO N V EN I EN C EOptions include simulated dividedlites (SDLs), sash configurations, andwood/clad variations (wood frame/clad sash or clad frame/wood sash).Built with chambered compositeinterior sills for added strength andthermal efficiency.Simply slide in the tabs and tilt inboth sash for easy, safe cleaning.S I T E L I N E W I N D O W S & PAT I O D O O R S19
P OCKE T & SA SHPACK W I N DOWSBring sup erior qualit y, ver s atilit y, and heightenedaes thetic s to any residential cons truc tion proje c t w ithSiteline Double - Hung Po cket, Cas ement Po cket, andDouble - Hung S ash Pack w indow s. Each s t yle is eas y toins t all and includ es quick conne c tor s that conceal thejamb liner s for a clean, uniform lo ok.20JELD-WEN
S M A L L ER JA M B D EP T HAU T H EN T I C I T YEFFI C I EN C YSiteline replacement options offerwood or clad-wood windows witha jamb depth of 3 1/4".Meets most historical buildingrequirements (please check yourlocal regulations).Upgrade any window with more energyefficient, dual-pane sash options.S I T E L I N E W I N D O W S & PAT I O D O O R S21
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SPECI A LT Y SHAPES(FI X ED, R A D I US, A N D GEO M E T R I C)R a d ius a n d g e o m e t r i c w in d o w s , ava ila b l e a s f i xe do r o p e rat ing uni t s , a d d d is t in c t i o n a n d va r i e t y toa ny ro o m in yo ur h o us e.S I T E L I N E W I N D O W S & PAT I O D O O R S23
CHOOSING YOURPATIO DOOR SW ith Aura L as t pine or cladding out sid e, Siteline patio do or s provid e multiple color and s t yle s ele c tionsw ith s olid craf t smanship and durabilit y built in.
S W I NGI NGPAT I O DOOR SCreate an impres sive, s ophis tic ated entrancew ith s w inging patio do or s available in a variet yof configurations, including French do or s.CHOICEP ER F O R M A N C EACC ES SAvailable with one to four panelsthat swing out or in on side hinges.The energy-efficient fiberglass sill allowswater to drain away while preventinghigh winds and rain from coming in.Inswinging and outswinging patio doorsare available with an optional ADAcompliant sill for wheelchair accessibility.S I T E L I N E W I N D O W S & PAT I O D O O R S25
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SL I DI NGPAT I O DOOR SSimple, elegant, and built to last, these doors slidealong horizontal tracks that don’t take up anyadditional floor space.CO N S I S T EN C YALSO IN FOLDINGChoose wide or narrow stile designsto match your windows andcomplement your architectural style.Siteline folding patio doorsare also available.See page 39 for more information.S I T E L I N E W I N D O W S & PAT I O D O O R S27
PATIO DOORHA RDWA REA w i d e ra ng e of ha rd wa re a n d ha rd wa ref inis h e s e nsure s t hat yo ur S i te lin e w in d o w sa n d p at i o d o o r s w ill b e au t i full y a li g n w i t h a nya rchi te c tura l s t y l e.W H I T BY CO N T EM P O R A RY
B EL M A R T R A N S I T I O N A atteBlackBlackChromeH A R L E S TO N T R A D I T I O N A LFinishes will perform at or above PVD-tested finishes.*Plated finish will not change over time.S I T E L I N E W I N D O W S & PAT I O D O O R S29
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W I N DOW HARDWAREW I N D O W H A R D WA R E O P T I O N SCasementand AwningS TA N D A R D F O L D E DNESTING HANDLEDouble-Hung andHorizontal SlidingWhiteDesert NCEALEDSASH LOCKPUSH-OUT HANDLEW I N DOW OPEN I NGCO N TRO L DE V I CES ( WOCD)AVAILABLE ON DOUBLE-HUNG AND CASEMENT WINDOWSBecause windows can be necessary for emergency escape and rescue,building codes in your area may require certain windows to openfully. Factory-installed window opening control devices are designedto meet the current ASTM F2090 standard intended to help preventaccidental falls from windows by children five years of age andyounger. A WOCD automatically limits the sash opening to less thanfour inches, unless it is deliberately disengaged, allowingthe sash to open fully.Window OpenWindow ClosedS I T E L I N E W I N D O W S & PAT I O D O O R S31
COLORP e r s o na lize yo ur w o o d o r a lum inumcla d w in d o w s a n d p at i o d o o r s w i t h 27e x te r i o r f inis h e s a n d 12 inte r i o r f inis h e s .Cus to m co l o r s a n d P V D F p rote c t i o n a rea ls o ava ila b l e.BRILLIANT WHITE32JELD-WEN
DOVEI N T E R I O R PA I N T itwoodCordovanWalnutKodiakCharcoalAmericanoI N T E R I O R S TA I N SS I T E L I N E W I N D O W S & PAT I O D O O R S33
MOSSEXTERIOR CLADDING COLORS34Bone ENDesertSand
N AV BronzeLuxuryBronzeBlackS I T E L I N E W I N D O W S & PAT I O D O O R S35
E X T ERI OR CL A D T RI MSelect one of our exterior clad trim options to create the architectural lookyou want for your windows: historical, transitional, or contemporary.Adams3 1/2" FlatBrickmouldOTHER OPTIONAL TRIM2" Exterior JambExtensionStandard1" Sill Nosing2" Sill NosingDI V I DED L I T ESAdd architectural interest to your JELD-WEN Siteline wood and clad-wood windows with one ofour decorative grille options. These options include traditional or contemporary Simulated DividedLites (SDL) for an authentic look, Full-Surround (FS) wood grilles that can be removed for easycleaning, and maintenance-free Grilles Between the Glass (GBG).Simulated Divided Lites (SDL)36JELD-WENFull-Surround (FS)Wood GrillesGrilles Betweenthe Glass (GBG)Contemporary SimulatedDivided Lites (SDL)
GL A SSL O W - E I N S U L AT I N G G L A S STEMPERED GLASSOur standard high-performance Low-E insulating glassenhances energy conservation by helping homes staycooler in the summer and warmer in the winter. Low-Eglass provides greater protection against solar heatgain, reduces condensation, and helps limit fading ofinterior furnishings. Additional Low-E glass options areavailable for improved thermal performanceD I R T- R E S I S T A N T G L A S SStandard for all Siteline products, this innovativeproduct harnesses the sun’s UV rays to loosen dirt fromthe glass, so that rainwater can easily rinse away anygrime. No manual activation is required.Treated with heat in order to withstand greater force orpressure on its surface, tempered glass will not breakinto sharp pieces. It is used most frequently on patiodoors or windows installed near floor level.E N E R G Y S TA R O P T I O N SMany JELD-WEN windows and doors are ENERGYSTAR certified, which means they exceed the minimumenergy efficiency criteria for the climate region in whichyou live. JELD-WEN has been a proud ENERGY STARpartner since 1998. Please see your local dealer foroptions in your area.PROTECTIVE FILMStandard for all Siteline products, this film is factoryapplied to both sides of the glass. It protects againstdebris and scratches during shipping and handling orat a construction site. Easy to remove, it saves clean-uptime after installation.SPACER SS TA N D A R DTHERMOPLASTICFor even more versatility, spacer bar color optionsenhance the appearance of your windows.Our insulating glass may now be ordered with astate of the art black thermoplastic spacer that“disappears” into the window while providing thebest thermal performance and the lowest seal failurerates of any spacer on the market.STAINLESSSTEELBLACKGRAYBL I NK BL I N DS Select Siteline windows and patio doors areavailable with Blink Blinds Glass. This exceptionalblinds-between-the-glass offering delivers a clean,modern design with a choice of six colors, plusperformance glass options. Blink blinds never needdusting, and there are no exposed cords.S I T E L I N E W I N D O W S & PAT I O D O O R S37
PRO DUCT DE TA I L MATRI XHardwareHardware ush-out CasementSash lock with integratedtilt latchesNesting handleNesting handleN/ASash lockPush-out handle9 Finishes9 Finishes9 Finishes9 Finishes9 Finishes9 FinishesGlass Options50 Choices50 Choices50 Choices50 Choices50 Choices50 ChoicesSizes: MinMax21 3/8" x 32"45 3/8" x 92"18" x 18"36" x 84"18" x 18"60" x 48"18" x 18"108" x 78"29" x 23"72" x 60"18" x 18"36" x 72"GBG: 5/8" Flat, 23/32"Contoured, 1" ContouredBead: 7/8", 1 1/8", 1 3/8",2 5/16"Putty: 5/8", 7/8", 1 1/8",1 3/8", 2 5/16"Contemporary: 5/8", 7/8",1 1/8", 1 3/8", 2 5/16"Combination SDL available:mix and match designsGBG: 5/8" Flat, 23/32"Contoured, 1" ContouredBead: 7/8", 1 1/8", 1 3/8",2 5/16"Putty: 5/8", 7/8", 1 1/8",1 3/8", 2 5/16"Contemporary: 5/8", 7/8",1 1/8", 1 3/8", 2 5/16"Combination SDL available:mix and match designsGBG: 5/8" Flat, 23/32"Contoured, 1" ContouredBead: 7/8", 1 1/8", 1 3/8",2 5/16"Putty: 5/8", 7/8", 1 1/8",1 3/8", 2 5/16"Contemporary: 5/8", 7/8",1 1/8", 1 3/8", 2 5/16"Combination SDL available:mix and match designsGBG: 5/8" Flat, 23/32"Contoured, 1" ContouredBead: 7/8", 1 1/8", 1 3/8",2 5/16" Putty - 5/8", 7/8",1 1/8", 1 3/8", 2 5/16"Contemporary: 5/8", 7/8",1 1/8", 1 3/8", 2 5/16"Combination SDL available:mix and match designsGBG: 5/8" Flat, 23/32"Contoured, 1" ContouredBead: 7/8", 1 1/8", 1 3/8",2 5/16"Putty: 5/8", 7/8", 1 1/8",1 3/8", 2 5/16"Contemporary: 5/8", 7/8",1 1/8", 1 3/8", 2 5/16"Combination SDL available:mix and match designsGBG: 5/8" Flat, 23/32"Contoured, 1" ContouredBead: 7/8", 1 1/8", 1 3/8",2 5/16"Putty: 5/8", 7/8", 1 1/8",1 3/8", 2 5/16"Contemporary: 5/8", 7/8",1 1/8", 1 3/8", 2 5/16"Combination SDL available:mix and match designsPerformanceRating45 3/8" x 80" - PG 50,WZ3 - PG 50/-6536" x 72" - PG 50, WZ3 PG 50/-6548" x 48" - PG 50, WZ3 PG 50/-6584" x 84" - PG 50, WZ3 PG 50/-6572" x 60" - PG3036" x 72" - PG50ConfigurationsSpecial Mulls, Transoms,Bays & Bows, MultiplesSpecial Mulls, Transoms,Bays & Bows, MultiplesSpecial Mulls, Transoms,MultiplesSpecial Mulls, MultiplesN/ASpecial Mulls, Transoms,Bays & Bows, MultiplesSpacer ColorBlack (Standard), Gray & SilverBlack (Standard), Gray & SilverBlack (Standard), Gray & SilverBlack (Standard), Gray & SilverBlack (Standard), Gray & SilverBlack (Standard), Gray & SilverBlink BlindsN/AWhite, Tan, Sand, Espresso,Silver Moon, Slate GrayWhite, Tan, Sand, Espresso,Silver Moon, Slate GrayWhite, Tan, Sand, Espresso,Silver Moon, Slate GrayN/AN/AGrillesOther options available, including impact-rated options (depending on operating type) and screens.For more information, please see your JELD-WEN representative or visit jeld-wen.com.38JELD-WEN
HardwareHardware FinishesGlass OptionsSizes: MinMaxGrillesDouble-Hung PocketCasement PocketSash PackSwinging Patio DoorsSliding Patio DoorsFolding Patio DoorsSash lock with integrated tilt latchesNesting handleSash lock with integrated tilt latchesHarleston , Whitby , Belmar Harleston , Whitby , Belmar Standard9 Finishes9 Finishes9 Finishes10 Finishes10 Finishes10 Finishes50 Choices50 Choices50 Choices50 Choices50 Choices50 Choices21 3/8" x 31 7/32"45 3/8" x 92"18" x 18"36" x 72"20" x 30"40" x 90"23 5/8" x 79 1/2"43" x 98 1/2"(Panel Size)30" x 79"48" x 96"(Panel Size)62 1/2" x 80 3/8"148" x 96"(Panel Size)GBG: 5/8" Flat, 23/32"Contoured, 1" ContouredBead: 7/8", 1 1/8", 1 3/8",2 5/16"Putty: 5/8", 7/8",1 1/8", 1 3/8", 2 5/16"Contemporary: 5/8", 7/8",1 1/8", 1 3/8", 2 5/16"Combination SDL available:mix and match designsGBG: 5/8" Flat, 23/32"Contoured, 1" ContouredBead: 7/8", 1 1/8", 1 3/8",2 5/16"Putty: 5/8", 7/8", 1 1/8",1 3/8", 2 5/16"Contemporary: 5/8", 7/8",1 1/8", 1 3/8", 2 5/16"Combination SDL available:mix and match designsGBG: 5/8" Flat, 23/32"Contoured, 1" ContouredBead: 7/8", 1 1/8", 1 3/8",2 5/16"Putty: 5/8", 7/8", 1 1/8",1 3/8", 2 5/16"Contemporary: 5/8", 7/8",1 1/8", 1 3/8", 2 5/16"Combination SDL available:mix and match designsGBG: 5/8" Flat, 23/32"Contoured, 1" ContouredBead: 7/8", 1 1/8", 1 3/8",2 5/16"Putty: 5/8", 7/8",1 1/8", 1 3/8", 2 5/16"Contemporary: 5/8", 7/8",1 1/8", 1 3/8", 2 5/16"Combination SDL available:mix and match designsGBG: 5/8" Flat, 23/32"Contoured, 1" ContouredBead: 7/8", 1 1/8", 1 3/8",2 5/16"Putty: 5/8", 7/8", 1 1/8",1 3/8", 2 5/16"Contemporary: 5/8", 7/8",1 1/8", 1 3/8", 2 5/16"Combination SDL available:mix and match designsGBG: 5/8" Flat, 23/32"Contoured, 1" ContouredBead: 7/8", 1 1/8", 1 3/8",2 5/16"Putty: 5/8", 7/8", 1 1/8",1 3/8", 2 5/16"Contemporary: 5/8", 7/8",1 1/8", 1 3/8", 2 5/16"Combination SDL available:mix and match designs45" x 78" - PG5036" x 72" - PG35N/AInswing - PG35,PG50 Limited WaterOutswing - PG50 WZ3 Available2-Panel WS - PG654-Panel WS - PG252-Panel NS - PG404-Panel NS - PG25148" x 96"N/AN/AN/AX, OX, XO, OXXOSidelites & Transoms AvailableOX, XO, OXXOTransoms Available2-, 3-, or 4-PanelSpacer ColorBlack (Standard), Gray & SilverBlack (Standard), Gray & SilverBlack (Standard), Gray & SilverBlack (Standard), Gray & SilverBlack (Standard), Gray & SilverBlack (Standard), Gray & SilverBlink BlindsN/AN/AN/AN/AWhite, Tan, Sand, Espresso,Silver Moon, Slate GrayN/APerformanceRatingConfigurationsS I T E L I N E W I N D O W S & PAT I O D O O R S39
JELD-WEN WINDOW & PATIO DOOR LIMITED WARRANTYOUR WARRANTY TO YOU. 1JELD-WEN Products are designed to create lasting value for your home. This warranty is effective for all JELD-WEN windowand patio door Products (except United Collection products) manufactured on or after June 1, 2019 for use in the United Statesand Canada. Any previous warranties will continue to apply to products manufactured by JELD-WEN prior to this date. Foradditional information, including care and maintenance instructions, installation instructions, and previous warranties, refer towww.jeld-wen.com or www.jeld-wen.ca.What This Warranty COVERSExcept as set forth in the Special Coverages section below, we warrant that if your JELD-WEN Product exhibits a defect in materialor workmanship within the time periods from the date of manufacture as specified below, we will, at our option, repair, replace orrefund the purchase price of the Product or component part. Skilled labor2 (where deemed necessary by us) to repair or replace anycomponent is provided as specified below.Wood & MetalClad WoodCompositeVinyl and MetalClad VinylAluminumBasic Product CoverageOwner-Occupied Single-Family Residence20 years10 years; glass iscovered for 20yearsas long as youown and occupyyour residence10 yearsBasic Product CoverageCommercial (Other than Owner-Occupied SingleFamily Residence)20 years10 years10 years2 yearsSkilled Labor2 Coverage2 years2 years2 years1 year10 years10 years10 yearsNon-transferableTransferability - the maximum length of anycoverage when you sell your residence or itbecomes occupied by other than the original ownerSpecial Coverages (Applies to both Owner-Occupied and Commercial)The following Special Coverages apply to special product features and options; not all options are available on all products or in allregions.Glass OptionsCoverageTriple-Glazed Glass Units20 yearsImpactGard Glass Units10 yearsSpecial GlazingsBlinds/Shades Betweenthe GlassStress CracksAccidental GlassBreakageFinish OptionsClad Finish on MetalClad ExteriorsColored and LaminatedSurfaces on Vinyl andComposite Products40Includes the glass panes and the insulating seal.5 yearsIncludes laminated glass units other than ImpactGard, and glass options not listedin our product literature, e.g., leaded or decorative glass.10 yearsIncludes the seal, external control mechanism, and operation of the shade/blind.1 yearApplies to sealed glass units installed in windows and patio doors. Laminated glassand special glazings are excluded. Coverage includes replacement glass and skilledlabor2 necessary to replace the glass. Stress cracks occur when the glass develops acrack without sign of impact.Same as the BasicProduct Coverageabove (OwnerOccupied orCommercial)Applies to Products ordered with tdouble strength or thicker glass. Not covered:damage attributable to acts of nature (e.g. fire, hurricane, etc.), civil disorder,building settling, structural failures of walls or foundations or improperinstallation, construction job-site mishaps, storage, or handling. Special glazingsand ImpactGard glass are not covered by this glass breakage warranty.CoverageNotesAAMA 2605: 30yearsCoverage is for peeling, checking, cracking, or exhibiting excessive chalk, fade orcolor change3.AAMA 2603/2604:10 yearsClad products installed within one mile of a salt-water source (for example, anocean or salt lake) or other corrosive environment require additional and specificmaintenance requirements. Refer to our full care and maintenance instructions.Anodized: 5 yearsFactory Interior Finish onWood ProductsNotes1 yearCoverage is for peeling, checking, or cracking. Should the factory interior finish beproven defective within this time period, we will at our option, replace or refinishthe component or product, or offer a refinish credit up to 50 per opening forwindows or 100 per opening for patio doors. This coverage applies to factoryapplied finish coat options only; standard factory-applied primer is not a finishcoat.10 yearsCoverage is for peeling, blistering, or flaking, and excessive color change3. Thiscoverage does not extend to discoloration, polish, surface damage, or alterationcaused by the use of natural or chemical solvents or an environmental factorcausing such damage.Continued on next pageJELD-WEN
Other Special CoveragesOther Special CoveragesAuraLast Protection for Wood ProductsAuraLastProtection forWood ProductsCustom Fiberglass DoorSlabs Fiberglass DoorCustomSlabsFactory Prefinish onCustomFiberglassonDoorsFactory PrefinishCustom Fiberglass DoorsElectric OperatorsElectric OperatorsRetractable Roll ScreensRetractable Roll Owner-OccupiedResidence: asSingle-Familylongas you ownResidence:asandlongoccupyas you yourownandresidenceoccupy yourresidenceCommercial: 20years 20Commercial:yearsAs long as youownand asoccupyAs longyouyourandresidenceownoccupyyour residence10 years10 years1 year1 year5 years5 yearsNotesNotesCoverage is for wood decay and/or termite damage in pine wood components.Warranty iscoverageoutsideCanada,termitethe contiguousstatesAlaska isCoveragefor wooddecay and/ordamage in48pinewoodandcomponents.contingentupon approvalfromthe JELD-WENCustomer48CareDepartment.PleaseWarranty coverageoutsideCanada,the contiguousstatesand Alaskaiscontactus. upon approval from the JELD-WEN Customer Care Department. Pleasecontingentcontact us.Should the factory prefinish be proven defective, we will at our option refinish thedoororthepayfactoryup to 350.00perto the currentowner.Shouldprefinishbeopeningproven defective,we willat our option refinish thedoor or pay up to 350.00 per opening to the current owner.Coverage includes replacement parts and skilled labor necessary to replace theoperatorone year.Coverageforincludesreplacement parts and skilled labor necessary to replace theoperator for one year.How To Get AssistanceIf youTohaveproblem with your JELD-WEN Product, contact the dealer/distributor or contractor from whom you purchased yourHowGeta Assistanceproductor contactus directly:If you havea problemwith your JELD-WEN Product, contact the dealer/distributor or contractor from whom you purchased yourproduct or contact us directly:In the United States:In Eastern Canada:In Western Canada:In Ontario CanadaIn the United States:In Eastern Canada:In Western Canada:In Ontario CanadaJELD-WEN Customer CareJELD-WEN Service DeptJELD-WEN Service DeptJELD-WEN Service DeptMail:Attn:WarrantyClaimsCare90, rue Industrielle550 MunroeAvenue90 Stone RidgeRoadJELD-WENCustomerJELD-WENService nt-Apollinaire,90, rue IndustrielleQuebecCanadaGOS 2EO QuebecSaint-Apollinaire,Canada GOS .O. Box1329 ClaimsAttn:WarrantyKlamathFalls, OR 97601P.O. Box 1329Klamath Falls, OR 0MunroeAvenueCanadaR2KManitoba4H3Winnipeg,Canada R2K gservice@jeld-wen.comVaughan,Ontario90 Stone RidgeRoadCanada L4H3G9Vaughan,OntarioCanada L4H 0905-265-5704905-265-5704We can respond quickly and efficiently if you provide the following: a) product identification (from the original order/invoice, spacercode,permanentlabel, orthewindow identificationfound a)onproductcorner ofglass), b) howto contactyou, c)the address whereWe canrespond quicklyandefficientlyif you provide numberthe following:identification(fromthe originalorder/invoice,spacerthe productcan beinspected,d) a descriptionof numberthe apparentandproduct(photographsare helpful).code,permanentlabel,or the andwindowidentificationfoundproblemon corneroftheglass),b) howto contact you,c) the address wherethe product can be inspected, and d) a description of the apparent problem and the product (photographs are helpful).What We Will DoUponWhat receivingWe Will yourDo notification, we will send out an acknowledgement within three business days to the contact, which you haveprovided.We willinvestigateyourweclaimwillbeginto take appropriateactionthreewithin30 daysdaysafterof landsendoutan acknowledgementwithinbusinesstoreceiptthe contact,which youIf havewarrantyis denied,we mayan inspectionfor anonsite inspectionthat is 30requiredor requestedyou.provided. claimWe willinvestigateyourchargeclaim andwill begin feeto takeappropriateaction withindays afterreceipt of bynotification.If yourwarranty claim is denied, we may charge an inspection fee for an onsite inspection that is required or requested by you.If your claim is approved, and we choose to repair or replace the product or a component of the product, the replacement product/componentbe providedthechoosesame specificationas the originalproductits nearest ofequivalentcurrentReplacementIf your claimwillis approved,andinweto repair or replacethe productor aorcomponentthe product,the product.replacementproduct/components/productsare warrantedfor thebalance ofastheor 90equivalentdays, whicheveris product.longer. Replacementcomponent will be providedin the warrantyor its nearestcurrentcomponents/products are warranted for the balance of the original product warranty or 90 days, whichever is longer.If the claimed nonconformity is warp of a door slab, we may defer repairing or replacing the door slab for a period up to twelve (12)monthsfrom thedate of claim.is Itwarpis nottemporarywarp conditionto occurthe doorslaba adjustshumidityIf the claimednonconformityofuncommona door slab,forwea maydefer repairingor replacingtheasdoorslab forperiod touplocalto l not beagainsttheconditionwarrantytoperiod.monthsfrom the dateof claim.It isnot uncommonforcounteda temporarywarpoccur as the door slab adjusts to local humidityand temperature conditions. This deferral will not be counted against the warranty period.What This Warranty Does NOT CoverJELD-
2 JELD-WEN Since 1960, when JELD-WEN began with one millwork plant, we've been dedicated to crafting windows and patio doors that enhance the beauty and functionality of your home. Today we continue that tradition with products that are durable and worry-free. It's the result of innovation as a driving force in all that we do.
