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INDUSTRIAL CRANESNUCLEAR CRANESPORT CRANESHEAVY-DUTY LIFT TRUCKSSERVICEMACHINE TOOL SERVICECARE PROGRAMPREVENTIVE MAINTENANCE SERVICES
2KonecranesPreventive Maintenance ServicesKONECRANESSERVICEWe provide specialized maintenance services and spare parts for alltypes and makes of industrial cranes, hoists, machine tools and portequipment - from a single piece of equipment to entire operations. Ourobjective is to improve the safety and productivity of your operations.To help boost the performance of your operations, we offer five serviceprograms. From the first CONTACT, to our professional evaluation ofthe CONDITION of your equipment, to preventive maintenance andconsultation services that provide optimal CARE, Konecranes will tailora service program to lift your business. When a mutual COMMITMENTto maintenance outsourcing or COMPLETE maintenance and materialhandling outsourcing is required, Konecranes has the experience andresources to help you meet your business objectives.Preventive Maintenance ServicesKonecranesOUR APPROACHTO MAINTENANCELifecycle Care results in highest lifecycle value - maximizing the productivityof uptime and minimizing the cost of downtime.Our crane experts apply a systematic R isk and Recommendation Methodand a consultative, planning and review process to drive continuousimprovement in safety and productivity.MORE E IN ,400 6,000 1.75MORE THANSERVICE VANSMORE THANREMOTECONNECTIONSMILLIONANNUAL SERVICECALLSInspections and Preventive Maintenance identify risks and improvementopportunities and support compliance.Corrective Maintenance and Retrofits address safety and productivityissues and capitalize on improvement opportunities.Consultation Services guide decision making, uncover critical issuesand maximize the return on investment.430,000PIECES OFEQUIPMENT UNDERMAINTENANCE SERVICEAGREEMENT6,200DEDICATEDSERVICE PEOPLEModernizations prolong the economic service life of equipment.New equipment for new installations or replacing old equipment.3
4KonecranesPreventive Maintenance ServicesCARE ProgramKonecranesCARE PREVENTIVEMAINTENANCE PROGRAMLifecycle Care is Konecranes approach to maintenance. The foundation of Lifecycle Care is our CARE PreventiveMaintenance Program. We will tailor the program to your operations taking into account crane usage, operatingenvironment, duty classification, manufacturer’s recommendations and local regulations.CONSULTATIVE APPROACHSERVICE PRODUCTS TAILORED TO YOUREQUIPMENT AND HOW YOU USE ITMAINMAN Planned MaintenanceVisual checks and routine maintenance work such asadjusting and lubricating are performed to help satisfymanufacturer’s maintenance instructions.Compliance InspectionsWhere applicable, these inspections are designed tosatisfy regulatory requirements. Our inspectors andtechnicians are trained and experienced with yourlocal regulations.TRUCONNECT Remote MonitoringWhere available provides you with usage data tosupplement your preventive maintenance program.RISK AND RECOMMENDATION METHODUsing this method, we assess and prioritize safety,production and undetermined risks and identifyimprovement opportunities. We then providerecommendations to improve your safety andproductivity via our consultative reviews.Safety ReviewOur goal is to inform you of detected safety-relatedfaults or issues before the technician leaves your siteor before your equipment is returned to production.Visit and Service ReviewsThese consultative discussions provide you withinsight into inspection and maintenance findings andrecommended actions.Business ReviewWe will meet with you to go over your currentmaintenance program and all crane- and hoist-relatedexpenditures. We will also provide action plansand recommendations. The goal is to optimize yourmaintenance spending and demonstrate a return oninvestment with Konecranes.FULL ACCESS TO INFORMATIONOur customer portal is an easy way to access relevantand up-to-date service information. It allows you toview your inspection and service reports as well asservice requests and history.FULL RANGE OF SERVICE PROGRAMSJUST THE BASICSBEYOND PREVENTIVE MAINTENANCECONTACTOn-Demand ServiceCOMMITMENTMaintenance ProgramWe can respond quickly when you CONTACT us forparts, breakdowns and other short-term needs.For customers that recognize the benefits of broad-scopemaintenance outsourcing, our COMMITMENT maintenance programcan be tailored to your requirements.CONDITIONInspection ProgramIf you are not ready to outsource your preventivemaintenance, our CONDITION inspection programcan help you comply with your local statutoryinspection requirements and/or support your ownin-house maintenance actions.COMPLETEMaintenance & Operations ProgramFor customers that are looking to outsource their entire materialhandling process, including operations and maintenance, ourCOMPLETE maintenance & operations program may be the answer.“It’s indispensable to have a service provider youcan depend on to maintain your operations. For the25 years I’ve been at Karmax, they have providedus excellent, timely service.”Karmax Heavy Stamping, division of leading automotive supplier Magna International, Inc.7
6KonecranesCARE ProgramPreventive Maintenance ServicesKonecranesSUPPLEMENT YOURMAINTENANCE PROGRAMWe help you enhance the safety and productivityof your operations with a variety of innovativetechnologies and consultation services.RailQTAKE A LOOK AT WHAT’SHAPPENING INSIDE YOUR CRANEVisual inspections are essential to the healthof your crane, but what you don’t see can hurt.Konecranes Critical Components Assessmenttakes a deeper look at the working parts of yourcrane. The Gear Case Inspection assesses the internalgear case components and is designed to uncoverissues that may lead to hoist gear failure. The bottom block is made up of many internalcomponents that are critical to carrying yourloads. The Hook/Shank Inspection is designedto look for wear and cracks that could lead tofailure in any of these components. The RopeQ Magnetic Rope Inspection hasbeen designed to assess the condition of a wirerope including internal wires, strands and corethat are not readily visible.Crane Reliability StudyRopeQTrainingSpare PartsHOW MUCH LIFE ISLEFT IN YOUR CRANE?The Crane Reliability Study looks at the currentcondition and remaining life of your crane. A teamof trained and experience Konecranes specialistsgather detailed information about your crane,perform an inspection using specialized tools andmethods and conduct an engineering analysis.KEEP YOUR CRANE RUNNINGSMOOTH AND STRAIGHTCranes that are straight, square and alignedexperience less repair costs and are more reliable.CraneQ and RailQ work together for a total look atcrane and runway geometry. A CraneQ Crane Geometric Survey providesaccurate information detailing the alignment ofwheels and the square of your crane. A RailQ Runway Survey typically utilizes aremote-controlled robot trolley which runs along therail collecting information. The data is presentedin reports that help visualize problem areas.TRAIN YOUR PEOPLEFOR SAFETY AND COMPLIANCECrane operator training provides participants theworking knowledge to assist in reducing operatorerrors which may lead to unnecessary downtime.Operator training can also provide additionalknowledge to help avoid possible serious injury topersonnel caused by improper crane operation.SPARE PARTS FOR ALL MAKESKonecranes is the OEM for many of the bestknown brands of lifting equipment as wellas one of the largest single source suppliersfor parts of all makes. We have dedicated inhouse manufacturing and extensive engineeringservices to supply you with obsolete orunavailable parts.REAL-TIME SERVICEApplying the Industrial Internet to lead theevolution of Service through remote monitoring,diagnostics, analytics and usage-basedpredictive maintenance. Providing real-timevisibility and a unique customer experience.TRUCONNECT is our suite of Remote Serviceproducts connecting data, machines and people.This publication is for general informational purposes only. Konecranes reserves the right at anytime, without notice, to alter or discontinue the products and/or specifications referenced herein.This publication creates no warranty on the part of Konecranes, express or implied, including butnot limited to any implied warranty or merchantability or fitness for a particular purpose.7
NUCLEARCRANESPORTCRANESHEAVY-DUTY SERVICELIFT TRUCKSMACHINETOOLSERVICEKonecranes is a world-leading group of Lifting Businesses offering lifting equipment andservices that improve productivity in a wide variety of industries. The company is listed onNASDAQ OMX Helsinki Ltd (symbol: KCR1V). With over 12,000 employees at more than 600locations in almost 50 countries we have the resources, technology and determination todeliver on the promise of Lifting Businesses . 2014 Konecranes Plc. All rights reserved. ‘Konecranes’, ‘Lifting Businesses’ andtrademarks of Konecranes Plc.are either registered trademarks or2014 MHINDUSTRIALCRANESkonecranes.com
maintenance outsourcing, our COMMITMENT maintenance program can be tailored to your requirements. COMPLETE Maintenance & Operations Program For customers that are looking to outsource their entire material handling process, including operations and maintenance, our COMPLETE maintenance & operations program may be the answer.
