Transcription
Company Profile2019 - 2020
The Blue Consulting GuideCONTENTSWhy We ExistOur Mission & VisionOur Core ValuesThe ProductsOur ServicesOur Delivery ProcessWatch Our Demo!Contact UsCOMPANY PROFILE. 2019 - 2020
Why We ExistWE HELP LOCAL & REGIONAL BUSINESSESSELL FASTER & SMARTER USING THEWORLD'S #1 CRM PLATFORMWe believe that we are living in "The Age of The Customer" and for any businessto succeed, great customer engagement is key. When Blue Consulting wasformally launched as a company in 2014,our main objective was to help businessesin Kenya grow by helping them improve their customer experience by giving themaccess to the world's best CRM Platform, Salesforce .Over the past 4 years Blue Consulting has been able to achieve success not onlyin Kenya, but in East &West Africa as well, and we are well on our way to becomingthe leading CRM Solutions company in Africa.COMPANY PROFILE 2019 - 2020
MISSION* To be the leading CRM Solutions Company in Africa:* To be Africa's top Salesforce Partner;VISIONTo help steer the growth of businesses across Africa by developingsmart technology based solutions.
OUR CORE VALUESACCOUNTABILITYTRUSTCUSTOMER SUCCESSUwajibikajiSadikiMafanikioWe make timely reports and analyze allour processes for your convenience andours as well, and we use these reports tolearn and grow our brand.Our culture of trust, openess and highprinciples stems directly from our Africanupbringing and respect for our clients,employees and partners.When we see our impunt leading to thegrowth and success of our clients, we aremore than happy because your success isour successCOMPANY PROFILE 2019 - 2020
Our Unique Selling PointWHY WE STAND OUTThanks to our wealth of experience using Salesforce and our continuedsuccess with local and regional companies, we are uniquely positioned to growyour business, because we understand what it means to run a business inAfrica.EXPERIENCEDWe’ve implemented a large number of successful Salesforce basedprojects in Africa that cut across various industries.LOCALWe are an African company based right in the heart of our very own“Silicon Savannah”, Nairobi.CERTIFIEDOur team of CRM experts is trained and certified in Salesforce Administration, Marketing, Development, Sales & Services Consulting.COMPANY PROFILE 2019 - 2020
GO BLUE!Connect with your CUSTOMERS in a whole new way usingthe WORLDS #1 CRM platform
The ProductsAs Salesforce resellers and Silver partners we provide ourclients access to the following Salesforce products:Sales CloudService CloudMarketing CloudCommunity CloudCommerce CloudQuipCOMPANY PROFILE 2019 - 2020
Our ServicesWe believe that CRM solutions have the power to help businesses operating inAfrica harness all that the fourth industrial revolution has to offer in order to growfaster and smarter by revolutionizing their customer journeys and making it easierfor their employees to be more productive.The Services we provide are based on years of best practice using the world'sleading CRM platform. From start-ups to large corporates our Salesforce -basedsolutions are a fit for all businesses across all industries.COMPANY PROFILE 2019 - 2020
FREE CONSULTATIONWHAT PROBLEM DO YOU WANT TOSOLVE?We help guide companies on which software solutions would be best suited forthem and we use our expertise to recommend the most ideal implementationprocesses depending on their needs at zero cost!Bijou Solutions, Inc. 2020
QUICK START IMPLEMENTATIONBENEFIT FROM CRM IN THEQUICKEST TIME POSSIBLE!The beauty of Salesforce products is that they areextremely easy to customize to fit any businesses'specific needs. As implementation partners, we at BlueConsulting use our expertise to understand yourbusiness processes and provide you with the bestimplementation plan to address all your needs.Whether you want to manage your sales team, overseeyour call center, run your recruiting processes, keeptrack of your fleet or manage your inventory we havethe experience and expertise to mold Salesforce tohelp you run your business in the best way.COMPANY PROFILE 2019 - 2020
TRY OUR BLUE QUICKSTART PACKAGES TODAY!SALESQUICKSTART LITESALESQUICKSTARTSERVICEQUICKSTARTRECOMMENDED FOR:-SalesCloud Professional edition;-Companies with 1-5 Sales people-Having a unified sales processRECOMMENDED FOR:-SalesCloud Professionalor Enterprise edition;-Companies with 5-15 Sales people-Having a unified sales processRECOMMENDED FOR:-ServiceCloud Professionalor Enterprise edition;-Companies with a single unifiedcustomer service departmentIMPLEMENTATION DURATION :-1 WeekIMPLEMENTATION DURATION :-3 WeeksIMPLEMENTATION DURATION :-2 WeeksUS 3,400US 7,500US 4,600per monthper monthAutomate yourSales process frominquiry to closeusing the worlds#1 Sales CRMper monthfooter
ENJOY HIGH ROI IN THE QUICKEST TIME YQUICKSTARTPARDOTQUICKSTARTRECOMMENDED FOR:-SalesCloud Enterprise Edition;-Companies with external contractors,partners, agents who sell on behalfof your companyRECOMMENDED FOR:-All companies who want to enablecustomer self serviceRECOMMENDED FOR:--Companies engaging in B2BmarketingIMPLEMENTATION DURATION :-1 WeekIMPLEMENTATION DURATION :-1.5 WeeksIMPLEMENTATION DURATION :-2.5 WeekUS 3,100US 3,600US 6,600per monthper monthAutomate yourSales process frominquiry to closeusing the worlds#1 Sales CRMper monthfooter
TRAININGA SYSTEM IS ONLY AS SUCCCESFUL AS THEPERSON USING IT.n order to achieve high returns on investment and high user adoption, propertraining is paramount. At Blue Consulting, we offer onsite training andremote Salesforce training for end users and System Administrators.We make it our business to ensure that end users will be able tonavigate Salesforce effectively, create reports, manage email campaigns andlearn from all the data.We offer basic training services and comprehensive customized trainingdepending on your needs. Get the most out of your investment by keeping youremployees up to date with the most recent Salesforce updates and ensuring thatthey are utilizing all the amazing features properly.COMPANY PROFILE. 2019 - 2020
SUPPORTSupport is more than just troubleshooting and answering questions. A wellmaintained system ensures that your organization is productive, competitive,online, engaged and ensuring high yields on your investment. With user queriesresolved promptly Blue Consulting ensures that you benefit from high adoptionrates and give users confidence in the system, therefore, making the most out ofthe platform. As the worlds #1 most innovative company, Salesforce has 3releases a year and over 1500 pages of release notes. As Silver Salesforce Partners, we promise to ensure you keep up with the latest updates through ourdigest summaries.COMPANY PROFILE 2019 - 2020
CUSTOMER SATISFACTION, SUCCESSFUL GO-LIVE, AND USER ADOPTIONARE AT THE CORE OF WHAT WE DO.Besides our standard 1-year implementation warranty, we offer the following support tiers:TIME & MATERIALUS 35 per hourUse hours as needed,pay as you goSupport hours based on requestsMonthly BillingGeneric Contact9 AM – 6 PM(EAT)SILVERUS 1,650for 50 hoursRecommended for:Professional Edition50 Hours of consultation included inthe packageGeneric Contact9 AM – 6 PM(EAT)GOLDUS 4,500 for 150 hoursRecommended for:Enterprise Edition150 Hours of consultation included inthe packageDedicated ContactMonthly Health ReportGeneric Contact9 AM – 6 PM(EAT)PLATINUMUS 6,750 for 250 hoursRecommended for:Enterprise Customers250 Hours of consultation included inthe packageDedicated ContactMonthly Health Report9 AM – 6 PM(EAT)COMPANY PROFILE 2019 - 20202
Our Service Delivery ProcessHOW WE DO ITDISCOVERYWORKSHOPWe take time tounderstand your businessprocess. This guaranteesthat we get it right fromthe get go.IMPLEMENTATIONBy utilizing agilemethodology, we willgive you periodic updateson the project and adjustbased on your feedback.TRAININGA system is only assuccessful as the enduser adoption. We offerboth onsite and remotetraining.SUPPORTWe will be available tohelp out on phone oremail within 1 hour.END OFDELIVERYCOMPANY PROFILE 2019 - 2020
WATCH OUR DEMO!Grow your business with a full suite of business-enhancing CRM tools.COMPANY PROFILE. 2020
ARE YOU READY TO BEGIN YOURBLUE CONSULTING JOURNEY?Our Salesforce consultants are equipped to tailor Salesforce to streamline businessprocesses. Through our tailored solutions your company will be able to increaseproductivity, have a clearer view of the sales process as well as cut on costs.We bring extensive experience providing expert, objective advice, combined with deepdomain knowledge and strong capabilities in strategy, and organization, analytics,technology and operations.
CONTACT USOFFICE LOCATION6th Floor, Woodlands Business Park, 11 Kiambere Rd, UpperhillPHONE NUMBER( 254) 711 999 ing.co.ke
COMPANY PROFILE. 2019 - 2020 The Blue Consulting Guide CONTENTS Why We Exist Our Mission & Vision Our Core Values The Products Our Services Our Delivery Process Watch Our Demo! . PHONE NUMBER ( 254) 711 999 555 ADDRESS info@blueconsulting.co.ke www.blueconsulting.co.ke. Title: BLUE CONSULTING COMPANY PROFILE 2019 - 2020 Author:
