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Phone: (508) 786-0777 Email: training@qpsinc.comWebsite: www.qpsinc.comPMI – Project Management Professional Certification(PMP) PreparationCourse No. 221AThis course has been designed to help you understand the fundamentals, processes,and tools and techniques in Project Management, as well as to prepare you for the PMICertified Project Management Professional Exam. The course covers all the requiredareas of the Body of Knowledge (PMBOK Guide), as specified by the ProjectManagement Institute. This knowledge will increase your competency in ProjectManagement and prepare you to take PMI’s (PMP) or CAPM Certification Exam.Course BenefitsParticipants will learn all the required areas of the (PMBOK Guide) Body ofKnowledge, as specified by the PM Institute and be able to measure their knowledgeduring the course with access to over 1800 exam questions (1200 questions onlinecan be accessed for practice before taking the PMI exam). Students will enjoy: Access to knowledgeable instructors – as needed Review of 200 practice exam questions, in addition to questions beingcovered after each module to verify training needs are met Certificate of course completion and 42 units for professional development Discussion, interaction, and class exercises to enable better understandingof the different aspects in the Project Management Profession Guaranteed satisfaction (additional classes, coaching and mentoring at nocharge until you pass the exam). 98% of our students pass after first attempt. All classroom materials included: PMBOK Guide, QPS binder, PracticeExams, Forms, and templates CD, along with 90 days’ access to over 1200questions online.PrerequisitesSee PMI’s (PMP) certification requirements. See explanation at www.pmi.orgTechnology or Equipment RequiredAccess to use of computer and internet. All courses are instructor-driven and providedon-line or in-person.DurationSix Days; 48 clock hours(42 contact hours) 4.2 CEUs Quality & Productivity Solutions, Inc.Course 221A Project Management Rev. Oct 2021Page 1 of 11
Phone: (508) 786-0777 Email: training@qpsinc.comWebsite: www.qpsinc.comLearning ObjectivesThe students will be prepared to:1. Determine project team member requirements, appraise team skills and maintain teamknowledge transfer2. Collectively define project ground rules based on context, such as organizational rulesand team dynamics3. Determine a negotiation strategy and negotiate project agreements4. Organize around team strengths and support team task accountability5. Ensure team members and stakeholders are adequately trained6. Continually evaluate the effeteness of virtual team member engagement7. Reach consensus and support the outcome of the parties’ agreement8. Assess project needs, complexity, and magnitude to determine the appropriate projectmethodology/methods and practices9. Plan and manage the scope, budget and resources10. Plan, prepare, modify and manage the project schedule based on methodology11. Plan and manage the quality of products and deliverables12. Integrate project planning activities13. Plan and manage procurement strategy14. Establish the project governance structure15. Plan and manage project/phase closure16. Assess and manage risks17. Execute the project with the urgency required to deliver business value18. Manage communications19. Engage stakeholders20. Create project artifacts21. Manage project changes22. Attach issues with the optimal action to achieve project success23. Confirm approach for knowledge transfers24. Inspire, motivate and influence team members and stakeholders25. Appraise team performance against key performance indicators26. Determine, prioritize and remove impediments, obstacles, and blockers for the team27. Investigate and interpret the source and stage of a conflict and recommend anappropriate conflict resolution solution28. Evaluate stakeholder engagement needs and influence stakeholders to accomplishproject objectives29. Recognize mentoring opportunities and mentor relevant stakeholders30. Promote team performance through the application of emotional intelligence31. Determine necessary approach and action to address compliance needs32. Evaluate delivery options to achieve benefits and value33. Continually review internal and external business environment for impacts on projectscope/backlog34. Evaluate the impact of the project to the organization and determine required actions35. Assess the existing continuous improvement framework and execute continuousimprovement steps Quality & Productivity Solutions, Inc.Course 221A Project Management Rev. Oct 2021Page 2 of 11
Phone: (508) 786-0777 Email: training@qpsinc.comWebsite: www.qpsinc.comTopics Covered (See detailed schedule below)Note: All classes whether virtual or in person run 9a-5p. 60% of the time is spent on discussion, key words,exercises and reviewing questions.Certification RequirementsTo attain certification, attendees must pass the written examination, (earn a passinggrade) in course assessments, and meet all prescribed professional requirements ofattendance, participation, homework and learning objectives.InstructorThe course will be led by a Certified PMI PMP with 10 years’ experience inimplementing/training project management, and other organizational methodologies.What Our Student’s Say This course helped me to understand how PMBOK Guide is applied in IT andserviceareas” “QPS instructors are well-qualified with over 20 years of experience. Their experiencein Project Management was very helpful in understanding the BOK” to pass the PMIexam at first attempt.Who Should Attend36. Managers, engineers, analysts, associates, project managers, and any otherprofessionals that deal with projects directly or indirectly.37. Anyone who is seeking (PMP) certification.38. Mid-career professionals who seek to further develop their skillsDay urse OverviewIntroductions/Ice BreakerCreating a High- Performing Team Lesson Introduction Lesson ObjectivesTopic A: Build a Teamo The PMP Examination Content Outline (ECO)o Enablers, Deliverables, and Toolso Skills to Meet Project Needso Guidelines to Maintain Team Knowledge Transfero Activity 1-1 Building a TeamTopic B: Define Team Ground Ruleso Enablers, Deliverable, and Toolso Team Chartero Ground Ruleso Negotiation Skillso Brainstormingo Code of Ethics and Professional Conducto Activity 1-2 Defining Team Ground Rules Quality & Productivity Solutions, Inc.Course 221A Project Management Rev. Oct 2021TimeStart15 min9:00 AM45 min9:15 AM70 min*10:00 AMPage 3 of 11
Phone: (508) 786-0777 Email: training@qpsinc.comWebsite: .5Module1.6Module1.7TopicsTopic C: Negotiate Project Agreementso Enablers, Deliverables, and Toolso Performance Reporto Expert Judgemento Project Agreement Objectiveso Activity 1-3 Negotiating Project Agreements60 min30 minTopic D: Empower Team Members and Stakeholderso Enablers, Deliverable, and Toolso Team Strengthso Team Decision-Making Toolso Guidelines to determine and Bestow Levelsof Decision- Making Authorityo Activity 1-4 Empowering Team Members andStakeholdersTopic E: Train Team Members and Stakeholderso Enablers, Deliverable, and Toolso Training and Mentoring Plano Training Gap Analysiso Training Needso Training Optionso Guidelines to ensure Training Occurso Certificationso Measure Training Outcomeso Activity 1-5 Training Team Members andStakeholdersTopic F: Manage and Support Virtual Teamso Enablers, Deliverable, and Toolso Collaboration Technologyo Virtual team Member Needso Alternatives for Virtual team Member Engagemento Communicationo Powers of a PMo Guidelines to Continually Evaluate theEffectiveness of Virtual Team MemberEngagemento Activity 1-6 Engaging and Supporting VirtualTeamsTopic G: Build a Shared Understanding about a Projecto Enablers, Deliverable, and Toolso Visiono Project Chartero Estimation Techniqueso Guidelines to Reach Consensus and Supportthe Outcome of the Parties’ Agreemento Activity 1-7 Building a Shared Understandingabout a Project Quality & Productivity Solutions, Inc.Course 221A Project Management Rev. Oct 202111:10 AM12:10 PM60 min12:40 PM70 min*1:40 PM60 min2:50 PM70 min*3:50 PM to5:00 PMPage 4 of 11
Phone: (508) 786-0777 Email: training@qpsinc.comWebsite: www.qpsinc.comDay 2Module2.12.22.3Lunch2.4 TopicsStarting the Projecto Lesson Introductiono Lesson ObjectivesTopic A: Determine Appropriate Project Methodology/Methods and Practiceso Enabler, Deliverables, and Toolso Project Methodologies, Methods, and Practiceo Business case and Business Needs Documentso Hybrid Methodologieso Activity 2-1 Determining the Appropriate ProjectMethodologyTopic B: Plan and Manage Scopeo Enablers, Deliverable, and Toolso Scope Management Plano Scope Management Tools and Techniqueso Product and iteration Backlogso User Storieso Tools and techniques for verifying the Scopeo Activity 2-2 Planning and Managing ScopeTopic C: Negotiate Project Agreementso Enablers, Deliverables, and Toolso Cost Estimateso Governanceo Lessons-Learnedo Guidelines to Estimate Costso Activity 2-3 Estimating Project Costso Guidelines for Estimating Cost Baselineo Guidelines to Determine a Budgeto Activity 2-4 Estimating the Cost BaselineTopic D: Starting a Projecto Enablers, Deliverable, and Toolso Project Scheduleo for agile/adaptive environmento Iterative Scheduling with a Backlogo Guidelines for Estimating Project activitieso Activity 2-5 Creating Activity and Milestone Listso Activity Dependencyo Precedence Relationshipso Critical Path Activitieso Floato Ongoing Progress Based on Methodologyo Coordination with Other Projectso Activity 2-6 Sequencing Activities Quality & Productivity Solutions, Inc.Course 221A Project Management Rev. Oct 2021TimeClock60 min9:00 AM70 min*10:00 AM60 min11:10 AM30 min12:10 PM60 min12:40 PMPage 5 of 11
Phone: (508) 786-0777 Email: training@qpsinc.comWebsite: www.qpsinc.comModule2.52.62.7Day 3Module2.82.9 TopicsTopic E: Plan and Manage Quality of Products andDeliverableso Enablers, Deliverable, and Toolso Quality Standards and Regulationso Validated Deliverableso Quality Management Plano Cost of Qualityo Statistical Sampling Processo Guidelines to Controlling Project Qualityo Activity 2-7 Planning and Managing QualityTopic F: Integrate Project Planning Activitieso Enablers, Deliverable, and Toolso Integration Managemento Project Management Plano Guidelines to Develop a Project Management Plano Scrum of Scrums and SAFeo Activity 2-8 Integrating Project PlanningActivitiesTopic G: Plan and Manage Procurementso Enablers, Deliverable, and Toolso Procurement Strategyo Legal Concept when Managing Disputeso Guidelines for Handling Disputeso Guidelines to close Procurementso Guidelines to Manage Suppliers and Contactso Activity 2-9 Managing Suppliers and ContractsTopicsTopic H: Establish Project Governance Structureo Enablers, Deliverable, and Toolso Project Governanceo Project Governance Frameworko Project Phaseso Activity 2-10 Determining GovernanceTopic I: Plan and Manage Project/Phase Closureo Enablers, Deliverable, and Toolso Close Project or Phaseo Close Project or Phase Criteriao Lessons-Learned Registero Guidelines to close a Project or Phaseo Activity 2-11 Closing a Project or Phaseo Summary Quality & Productivity Solutions, Inc.Course 221A Project Management Rev. Oct 202170 min*1:40 PM60 min2:50 PM70 min*3:50 PM to5:00 PMTimeClock60 min9:00 AM70 min*10:00 AMPage 6 of 11
Phone: (508) 786-0777 Email: training@qpsinc.comWebsite: g the Work Lesson Introduction Lesson ObjectivesTopic A: Assess and Manage Riskso Enabler, Deliverables, and Toolso Risk Management Plano Risk Identificationo Risk Management Approacho Risk Classificationo Business Risk Typeso Contingency Planso Guidelines to Determine and Implement RiskResponseo Activity 3-1 Assessing and Managing RisksTopic B: Execute Project to Deliver Business Valueo Enabler, Deliverables, and Toolso Cycle and Time Boxeso Guidelines to Measure Ongoing Progresso Activity 3-2 Executing a Project with UrgencyTopic C: Manage Communicationo Enablers, Deliverables, and Toolso Project Communicationso Communications Management Plano Components of the Communicationso Communication Requirements Analysiso Activity 3-3 Planning Communications ManagementTopic D: Engage Stakeholdero Enablers, Deliverable, and Toolso Stakeholder Categorieso Stakeholder Engagement Strategyo Stakeholder engagement Assessment Matrixo Guidelines to Develop, Execute, and Validate aStrategy for Stakeholder Engagemento Activity 3-4 Creating a Stakeholder Registero Activity 3-5 Creating a Stakeholder EngagementAssessment MatrixTopic E: Create Project Artifactso Enablers, Deliverable, and Toolso Project Artifact Characteristicso Configuration Managemento Version Controlo Storage/Distribution of Artifactso Project Artifacts Managemento Guidelines to Continually assess theeffectiveness Management of Project Artifactso Activity 3-6 Creating Project Artifacts Quality & Productivity Solutions, Inc.Course 221A Project Management Rev. Oct 202160 min11:10 AM30 min12:10 PM60 min12:40 PM70 min*1:40 PM60 min2:50 PM70 min*3:50 PM to5:00 PMPage 7 of 11
Phone: (508) 786-0777 Email: training@qpsinc.comWebsite: www.qpsinc.comDay 4Module3.63.73.8Lunch4.1TopicsTopic F: Manage Project Changeso Enablers, Deliverable, and Toolso Change Management Plano Change Control Systemso Change Control Strategyo Approved Change Requestso Guidelines to Manage Project Changeso Activity 3-7 Managing Project ChangesTopic G: Mange Project Issueso Enablers, Deliverable, and Toolso Issueso Risks and Issueso Issue Logo Issue Resolutiono Guidelines to Resolving Issueso Activity 3-8 Managing Project IssuesTopic H: Ensure Knowledge Transfer for ProjectContinuityo Enablers, Deliverable, and Toolso Types of Knowledgeo Knowledge Managemento Lessons Learnedo Considerations of Lessons Learnedo Lessons-learned Registero Project Responsibility within the teamo Working Environment Expectationso Guidelines to Maintain Team andKnowledge Transfero Activity 3-9 Ensuring Knowledge Transferfor Project ContinuitySummaryKeeping the Team on Track Lesson Introduction Lesson ObjectivesTopic A: Lead a Teamo Enabler, Deliverables, and Toolso Vision and Missiono Diversity Awareness and Cultural Competencieso Leadership Styleso Power Gridso Reward and Recognition Plano Guidelines to Manage a Teamo Activity 4-1 Leading a Team Quality & Productivity Solutions, Inc.Course 221A Project Management Rev. Oct 2021TimeClock60 min9:00 AM70 min*10:00 AM60 min11:10 AM30 min12:10 PM60 min12:40 PMPage 8 of 11
Phone: (508) 786-0777 Email: training@qpsinc.comWebsite: www.qpsinc.comModule4.24.34.4Day 5Module4.5TopicsTopic B: Support Team Performanceo Enablers, Deliverable, and Toolso Key Performance Indicatorso Team Culture and Empowermento Team Structure and Workspaceso Team Building Activitieso Estimate at Completion Analysiso Team Performance Assessmentso Performance Assessment Taskso Team Development Stageso Effective Teamso Management by Objectives and Feedbacko Performance Tracking Toolso Earned Value Management (EVM)o Activity 4-2 Using Earned Value Managemento Performance Reportso Value Stream Mapo Retrospectives and Lessons Learnedo Example of a Retrospective Meetingo Guidelines for Conducting a Retrospectiveo Activity 4-3 Supporting Team PerformanceTopic C: Address and Remove Impedimentso Enablers, Deliverables, and Toolso Impediments, Obstacles, and Blockerso Backlog Assessmento Daily Standupo Other projects, and Work Demandso Guidelines to Prioritize Critical Impediments,Obstacles, and Blockerso Activity 4-4 Addressing ImpedimentsTopic D: Manage Conflicto Enablers, Deliverable, and Toolso The Project Manager’s Roleo Causes of Conflicto Conflict Managemento Change Management Theoryo Conflict Management Approacheso Team Chartero Activity 4-5 Managing ConflictTimingClock70 min*1:40 PM60 min2:50PM70 min*3:50 PM to5:00 PMTopicsTopic E: Collaborate with Stakeholderso Enablers, Deliverable, and Toolso Collaborationo Project Stakeholderso Stakeholder Identificationo Engagement Plano Guidelines to Develop a Stakeholder EngagementPlano Activity 4-6 Collaborating with StakeholdersTimingClock30 min9:00 AM Quality & Productivity Solutions, Inc.Course 221A Project Management Rev. Oct 2021Page 9 of 11
Phone: (508) 786-0777 Email: training@qpsinc.comWebsite: www.qpsinc.comModule4.64.75.1Lunch5.2TopicsTopic F: Mentor Relevant Stakeholderso Enablers, Deliverable, and Toolso Coaching and Mentoringo Transformation Skillso Determining Relevant Stakeholderso Training and Sharing Planso Facilitation Activity 4-7 Mentoring StakeholderTopic G: Apply Emotional Intelligence to PromoteTeam Performanceo Enablers, Deliverable, and Toolso Emotional Intelligenceo Self-Awareness Elementso Self- Regulation Elementso Interpersonal and Team Skillso Active Listeningo Personality Profile Assessmento Organizational Theoryo Guidelines for Building Emotional Intelligence withKey Stakeholderso Activity 4-8 Applying Emotional Intelligenceo SummaryKeeping the Business in Mind Lesson Introduction Lesson ObjectivesTopic A: Manage Compliance Requirementso Enabler, Deliverables, and Toolso Compliance Requirementso Risk Registero Configuration Management Systemo Auditso Samplingo QA Toolso Guidelines to Measure the compliance of a Projecto Activity 5 -1 Managing Project ComplianceTopic B: Evaluate and Deliver Project Benefits and Valueo Enablers, Deliverable, and Toolso Business Valueo Value Analysiso Present Valueo Net Present Value (NPV)o Internal Rate of Return (IRR)o Net Promoter Scope (NPS)o AB Testingo Monte Carlo Simulationo Decision Tree Analysiso Expected Monetary Valueo Example: Selecting a Vendor using Decision TreeAnalysiso Activity 5-2 Using Decision Tree Analysis Quality & Productivity Solutions, Inc.Course 221A Project Management Rev. Oct 2021TimingClock30 min*9:30 AM70 min*10:00 AM60 min11:10 AM30 min12:10 PM60 min12:40 PMPage 10 of 11
Phone: (508) 786-0777 Email: training@qpsinc.comWebsite: www.qpsinc.comModule5.3TopicsTopic C: Evaluate and Address Internal and ExternalBusiness Environment Changeso Enablers, Deliverables, and Toolso Internal Business Environmento Guidelines for Assessing the Impact on ProjectBacklog Based on Business Environment Changeso Activity 5-3 Addressing Internal and ExternalBusiness Environmental ChangesTopic D: Support Organizational Changeo Enablers, Deliverable, and Toolso Organizational Culture and Styleso Organizational Structureso Types of Project Management Organizationalo Training Artifactso Guidelines to Recommend, Plan, and FacilitateChangeso Activity 5-4 Discussing Organizational Influencesono ProjectsTopic E: Employ Continuous Process Improvemento Enablers, Deliverable, and Toolso Continuous Improvemento Culture of Continuous Improvementso Updates to process and Standardso Guidelines to Execute Continuous ImprovementStepso Activity 5-5 Employing Continuous Processimprovementso SummaryTimingClock60 min1:40 PM70 min*2:50 PM70 min3:50 PM to5:00 PMDay 6Module6.1TopicReview SummaryTiming70 minClock9:00 AM6.2Practice Exam120 min*11:10 AMProject Management Exam30 min260 min*12:10 PM12:40 PMto 5:00 PM5.45.5Lunch6.3(2 breaks@ 10 mineach isincl.)* timing includes a 10 minute break Quality & Productivity Solutions, Inc.Course 221A Project Management Rev. Oct 2021Page 11 of 11
o Integration Management o Project Management Plan o Guidelines to Develop a Project Management Plan o Scrum of Scrums and SAFe o Activity 2-8 Integrating Project Planning Activities 60 min 2:50 PM 2.7 Topic G: Plan and Manage Procurements o Enablers, Deliverable, and Tools o Procurement Strategy o Legal Concept when Managing Disputes
