PMI Agile Certified Practitioner (PMI-ACP) Handbook

Transcription

PMI Agile Certified Practitioner (PMI-ACP) Handbook

Table of ContentsTopicPageHow to Use this Handbook (copyright and revision)2About PMI’s Certification Program3Overview of the PMI-ACP CertificationAbout the PMI-ACP Certification4Timeline of the PMI-ACP Process5Agile Job Analysis6PMI-ACP Eligibility Requirements7PMI-ACP Application & PaymentHow to Complete the Online Application8How to Record Your Experience on the Application9How to Record Your Training on the Application10Application Processing11PMI-ACP Certification Fees12How to Submit Payment13PMI-ACP Refund Policy14PMI Audit Process15Certification Examination Policies & ProceduresPMI-ACP Exam Information16PMI-ACP Exam Blueprint17Examination Administration18Special Accommodations for the Exam19Legal Restrictions on Taking the Examination20Examination Eligibility21How to Schedule Your Examination22Rescheduling/Cancellation Policy for CBT Exams26Rescheduling/Cancellation Policy for PBT Exams27Emergency Situations (Extenuating Circumstances)27No Show Status28PMI Examination Security & Confidentiality29Examination Site Requirements & Instructions30Examination Report34Reexamination35PMI Appeals Procedure36Use of Your PMI-ACP Certification37Continuing Certification Requirements (CCR) ProgramAbout the CCR Program38How to Determine Your Certification/CCR Cycle39

Certification Status40Professional Development Units (PDUs)41Why You Should Keep PDU Documentation42PDU Categories43Map PDU Categories from Old to New47Limits on PDU Categories48How to Transfer PDUs to the Next Cycle48How to Record PDU Activities49How to Maintain Multiple Credentials50Application Fees & Audit Process for Credential Renewal52PMI Code of Ethics and Professional Conduct53PMI Certification Application/Renewal Agreement58

How to Use the PMI-ACP HandbookThis handbook contains information on how you can apply for the PMI Agile Certified Practitioner (PMIACP) certification. It applies to both computer-based and paper-based testing candidates.PMI requires that all certification applicants read the entire handbook. The purpose of this handbook is toprovide you with important information about the policies and procedures for obtaining and maintainingthe PMI-ACP certification.Some features of this handbook allow you to: Find information on each policy or procedure by clicking on a topic in the left navigation bar. Find tips and important information by reading NOTES throughout the handbook. Access the online application system and other information by clicking on links within this handbook.PMI CONTACT INFORMATIONFor general information about the Certification Program, contact theCustomer Care Service Centre in your region. Find this information I Customer Care email:customercare@pmi.orgUse the Online Certification System to Applyhttps://certification.pmi.orgUse the Online Continuing Certification Requirements (CCR) Systemfor credential maintenancehttps://ccrs.pmi.org/ PMI Agile Certified Practitioner (PMI-ACP) Handbook last updated on 6 April 2015. 2011-2015 Project Management Institute, Inc. All rights reserved.Revised: 2015“PMI”, the PMI logo, “Making project management indispensable for business results”, “PMBOK”, “CAPM”, “Certified Associatein Project Management (CAPM)”, “PMP”, “Project Management Professional (PMP)”, “Project Management Professional”, thePMP logo, “PgMP”, “Program Management Professional (PgMP)”, “PMI-RMP”, “PMI Risk Management Professional (PMIRMP)”, “PMI Scheduling Professional (PMI-SP)”, “PMI-SP”, “PMI-ACP”, “PMI Agile Certified Practitioner (PMI-ACP)”, “PfMP”and “Portfolio Management Professional” are registered marks of Project Management Institute, Inc.For a comprehensive list of PMI marks, contact the PMI Legal Department.PMI-ACP Handbook – revised 6 April 2015 2011-2015 Project Management Institute Inc. All rights reserved.2

About PMI’s Certification ProgramPMI offers a comprehensive certification program for practitioners with different levels of education andexperience. There are currently two certifications and four credentials which are developed and maintainedthrough a vigorous process.The certification program includes: Certified Associate in Project Management (CAPM) certification PMI Agile Certified Practitioner (PMI-ACP) certification PMI Risk Management Professional (PMI-RMP) credential PMI Scheduling Professional (PMI-SP) credential Portfolio Management Professional (PfMP)SM credential Program Management Professional (PgMP) credential Project Management Professional (PMP) credentialPMI’s certifications and credentials are distinguished by their global development and application, whichmakes them transferable across industries and geographic borders. The role and tasks of projectprofessionals around the globe are researched and documented to define each credential. The strength ofPMI’s credentials is that they are portable and not tied to any single method, standard, or organization.PMI’s certification program is designed to ensure that all certification and credential holders havedemonstrated their competence through fair and valid measures. Steps are taken to ensure only the mostreliable testing measures are used in the assessment of candidates. For example, interviews can beinfluenced by how difficult the interviewer tends to be, how well the candidate is performing that day, and evenhow many questions the interviewer asks along the same line of questioning.PMI certifications and credentials are also developed by project management practitioners for practitioners.The certification program is driven by the thousands of certification and credential holders who volunteer tospend time constructing and refining the exam questions. These volunteers represent the diversity of PMI’smarket, coming from every region of the world, industry, job level, and experience level. The exam questionsare monitored through industry-standard statistical procedures, also overseen by volunteers.Finally, PMI’s certification program is supervised by the Certification Governance Council (CGC), a committeeof PMI certification and credential holders who have a board mandate to oversee the program.Candidates are assessed by examining their competence using: Reviewing Education and Experience – A combination of education and/or experience in projectmanagement is required for each certification. For example, the PMP requires both trainingspecifically in project management and experience in the role of a project manager by leading anddirecting project teams, while delivering project results. Testing Competence – The candidate is required to apply project management concepts andexperience to potential on-the-job situations through a series of scenario-based questions. Ongoing Development – Maintenance of a PMI certification requires the accumulation of ongoingprofessional development and education or, in the case of the CAPM certification, re-certification.PMI Certification Department MissionInitiate, establish, evaluate, maintain and administer a professional credentialprogram to promote and support project management practitioners and theprofession.PMI-ACP Handbook – revised 6 April 2015 2011-2015 Project Management Institute Inc. All rights reserved.3

Overview of the PMI-ACP CertificationAbout the PMI-ACP CertificationAgile is a topic of growing importance in project management. The marketplace reflects this importance,as project management practitioners increasingly embrace agile as a technique for managing successfulprojects. The PMI-ACP certification recognizes an individual’s expertise in using agile practices in theirprojects, while demonstrating their increased professional versatility through agile tools and techniques.In addition, the PMI-ACP certification carries a higher level of professional credibility as it requires acombination of agile training, experience working on agile projects, and examination on agile principles,practices, tools, and techniques. This global certification also supports individuals in meeting the needsof organizations that rely on project practitioners to apply a diversity of methods to their projectmanagement.PMI-ACP Handbook – revised 6 April 2015 2011-2015 Project Management Institute Inc. All rights reserved.4

Overview of the PMI-ACP CertificationTimeline of the PMI-ACP Certification ProcessPMI-ACP Handbook – revised 6 April 2015 2011-2015 Project Management Institute Inc. All rights reserved.5

Overview of the PMI-ACP CertificationAgile Job AnalysisPMI conducted a job analysis in the development of the certification in alignment to industry bestpractices. This job analysis determines the level of importance of each of the tasks, tools and techniques,and knowledge and skills required to use agile principles and practices in project management. It is thebasis for the creation of the examination. The examination for the PMI-ACP certification is a vital part ofthe activities leading to earning this certification, thus it is imperative that the examination reflectaccurately the agile practices, tools, and techniques being used by project management practitioners.This certification has been designed to: demonstrate to employers the practitioner’s level of professionalism in agile practices of projectmanagement; and, increase the practitioner’s professional versatility in both project management tools andtechniques.PMI-ACP Handbook – revised 6 April 2015 2011-2015 Project Management Institute Inc. All rights reserved.6

Overview of the PMI-ACP CertificationPMI-ACP Eligibility RequirementsTo be eligible for the PMI-ACP certification, you must meet the following educational and professionalexperience requirements.EducationalBackgroundSecondarydegree (highschooldiploma,associate’sdegree orglobalequivalent) General ProjectExperience*2,000 hours(12 months)working on projectteamsThis experiencemust have beenearned in the last5 years Agile ProjectExperience1,500 hours(8 months)working on projectteams using agilemethodologies Training in AgilePractices21 contact hoursHours must havebeen earned inagile practicesThis experiencemust have beenearned in the last3 yearsThese hours are inaddition to the2,000 hoursrequired in generalprojectexperience.*Note: for those who hold a PMP and/or PgMP credentials, PMI has already verified you have exceeded the project experiencerequirements. In other words, PMP and/or PgMP credential holders will be accepted as fulfilling the general project experiencerequirements.PMI-ACP Handbook – revised 6 April 2015 2011-2015 Project Management Institute Inc. All rights reserved.7

PMI-ACP Application & PaymentHow to Complete the Online ApplicationPMI encourages you to use the online certification system to apply for all certifications and credentials.However, printable application forms are available on PMI.org.Before you begin:Check to make sure you meet the eligibility requirements and canrecord the necessary information on the application.Once you start anonline application: You cannot cancel it. You can save it unfinished, come back to it later, and editany information you already entered. The application will remain open for 90 daysduring which time PMI will send you an email reminder to complete theapplication.Please ensure that the application includes your valid email address as this will be the primary mode ofcommunication from PMI throughout the certification process. Although PMI will email you remindersduring the process, you have the responsibility to schedule and sit for your examination withinthe one-year eligibility period (see Exam Eligibility section of this handbook for more details).NOTE: Electronic communications from PMI may inadvertently be blocked or forwarded to bulkmail folders by some spam filters. Please add customercare@pmi.org to the personal addressbook in your email program to help ensure that you don’t miss important certification notificationsfrom PMI.Before you submit the application, you will be required to read and agree to the PMI Code of Ethics andProfessional Conduct and the Certification Application/Renewal Agreement, which can be found in thishandbook and on PMI.org.NOTE: Incomplete paper applications will not be processed or returned.You can also use the online certification system to: View your submitted applicationView your examination eligibility statusDownload PMI audit formsDownload your exam report with your pass/fail statusApply and submit payment to take or retake any PMI examination and/or evaluationSubmit payment for certification renewalDownload receiptsAccess your certification record and update your contact informationView your listing on the Certification RegistryPMI-ACP Handbook – revised 6 April 2015 2011-2015 Project Management Institute Inc. All rights reserved.8

PMI-ACP Application & PaymentHow to Record Your Experience on the ApplicationGeneral Project ExperienceUse the General Project Experience Worksheet in the application to record your general projectexperience. This includes time spent working on project teams regardless of the methodology. Recordeach project you worked on individually.You need a minimum of 2,000 hours (12 months) of unique, non-overlapping experience accrued withinthe last five years. This means that each month you worked on multiple, overlapping projects (projectsthat ran simultaneously) counts as one month toward the total requirement. Using this example below,the time spent working on Project 1 from January–April would count as four months toward the eligibilityrequirement while the time spent working on Project 2 during May–June would count as two monthstoward the eligibility requirement. However, you cannot count the time working on both projects duringFebruary–April twice. Therefore, Project 1 and Project 2 equal six months (January–June) of projectexperience toward your eligibility requirement.Agile Project ExperienceUse the Agile Project Experience Worksheet in the application to record your agile project experience.This includes time spent working on agile teams.Record each project you worked on individually. You need a minimum of 1,500 hours (eight months) ofunique, non-overlapping experience accrued within the last three years. This means that each month youworked on multiple, overlapping projects (projects that ran simultaneously) counts as one month towardthe total requirement (same as noted above).Further, your agile project experience must be unique and separate from your general projectexperience. This means that you: Cannot record the same project or a project by the same name under both your general projectexperience and agile project experience.Cannot count the hours associated with general project experience toward fulfilling therequirements for agile project experience andCannot use the same project activities to summarize your experience from general project toagile project.PMI-ACP Handbook – revised 6 April 2015 2011-2015 Project Management Institute Inc. All rights reserved.9

PMI-ACP Application & PaymentHow to Record Your Training on the ApplicationRecord at least 21 contact hours of training on agile practices. Agile training can include topics coveringagile philosophy, methodologies, principles and practices.Record all training hours regardless of when they were accrued. The course work must be completedby the time you sit for the examination.NOTE: One hour of classroom instruction equals one contact hour. If you have completed auniversity or college course on project management that met for three hours per week for 15weeks, you would record 45 contact hours. If only a portion of a course dealt with agile practices,only the hours spent on agile practices can be applied toward the total.You can satisfy the training requirements by demonstrating the successful completion of courses,workshops and educational sessions offered by one or more of the following types of providers:A.B.C.D.E.F.PMI Registered Education Providers (R.E.P.s)*PMI chapters or communities of practice*Employer/company-sponsored programsTraining companies or consultants (e.g., training schools)Distance-learning companies, including an end-of-course assessmentUniversity/college academic and continuing education programs*Courses offered by PMI R.E.P.s, PMI chapters and communities of practice or by PMI arepre-approved for contact hours in fulfillment of the educational eligibility requirement.The following education does not satisfy the training requirements: PMI chapter meetings*Self-directed learning (e.g., reading books, watching instructional videos or sessionswith coaches or mentors)*If at least one hour of a chapter meeting is spent conducting a learning activity, the hour(s)spent in that activity can be counted towards the training eligibility requirement.NOTE: While you may be able to record applicable classes that counted toward a degree, youcannot record the degree program in its entirety because some classes within the program willnot apply to the requirement.PMI-ACP Handbook – revised 6 April 2015 2011-2015 Project Management Institute Inc. All rights reserved.10

PMI-ACP Application & PaymentApplication ProcessingPMI strives to process applications in a timely manner. The application processing timeline depends onhow you submit your application—either online using the certification system, or on paper sent by postalmail to PMI. The following table details the application processing timeline.Application Processing TimelineApplication submitted:OnlinePaperby individualsby corporationsProcess time:10 calendar days10 business days20 business daysNOTE: This processing timeline does not apply if your application has been selected for PMI’saudit process (refer to the PMI Audit Process section in this handbook for more details).PMI-ACP Handbook – revised 6 April 2015 2011-2015 Project Management Institute Inc. All rights reserved.11

PMI-ACP Application & PaymentPMI-ACP Certification FeesThe proper fees for payment are determined by your PMI membership status and the examinationdelivery type (computer-based versus paper-based) for your geographic location. Refer to theExamination Administration section in this handbook to see if you qualify for paper-based exam delivery.Otherwise, plan on taking a computer-based exam and submitting the associated fees. Use the followingchart to determine the certification fee.Exam Administration TypePMI Member StatusUS DollarsEurosComputer-based testing (CBT)Computer-based testing (CBTPaper-based testing (PBT)Paper-based testing (PBT)membernonmembermembernonmember 435 495 385 445 365 415 320 370Reexamination CBTReexamination CBTReexamination PBTReexamination PBTmembernonmembermembernonmember 335 395 285 345 280 330 240 290CCR certification renewalCCR certification renewalmembernonmember 60 150USD onlyUSD onlyThe PMI membership rate will apply only if you are a member of PMI in good standing at the time yousubmit payment for the credential. If you apply for membership right before you apply for the credential,make sure you receive confirmation of your membership before you pay for the credential. If yourmembership has not been completely processed before you pay for the credential, you will be chargedthe nonmember rate.If PMI membership is obtained after you submit payment for the credential, PMI will not refund thedifference.Review all the benefits of PMI membership or Join Now!PMI-ACP Handbook – revised 6 April 2015 2011-2015 Project Management Institute Inc. All rights reserved.12

PMI-ACP Application & PaymentHow to Submit PaymentOnce your online application has been processed and determined to be complete, PMI will sendelectronic notification to you requesting payment.This requires you to go back into the online certification system to complete the following steps:1. Select your examination delivery method(refer to the Examination Administration section in this handbook f

PMI Agile Certified Practitioner (PMI-ACP) Handbook. Table of Contents Topic Page How to Use this Handbook (copyright and revision) 2 About PMI’s Certification Program 3 Overview of the PMI-ACP Certification About the PMI-ACP Certification 4 Timeline