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KITCHEN APPLIANCESTHIS SERVICE CONTRACT COVERSMechanical parts and components that affect the operation of the following items:Dishwasher - All parts and components affecting the heating or cleaning operation of the unit.Oven/Range/Cooktop - All parts and components affecting the heating or self cleaning operation ofthe unit, including hinges and seals.Microwave - All parts and components affecting the heating operation of the unit.Trash CompactorInstant Hot Water DispenserGarbage DisposalRECOMMENDED UPGRADE Select Elevated or Totally Elevated plan to include coverage for these additional items:Kitchen Refrigerator: Mechanical parts and components that affect the cooling operation, including refrigerantrecapture, recovery, and recharge; ice maker; beverage dispenser.Dishwasher: Racks, baskets and rollers.Oven/Range/Cooktop: Handles, knobs, dials, clocks, interior lining and rotisserie.Microwave: Clocks, shelves, interior lining.Trash Compactor: Removable buckets, lock and key assembly.Note: Maximum for diagnosis, repair or replacement of a Refrigerator is 2,000. Maximum for diagnosis, repair orreplacement of a Oven/Range/Cooktop is 2,000. When replacement of an appliance is required, EHW will attempt toreplace with equipment comparable in features, capacity, and efficiency but we are not obligated to match fordimensions, name brands and/or color/finish and will contribute up to 75 towards installation costs. See coverageupgrade options for Brand for Brand Appliance Upgrade.INTERIOR ELECTRICAL SYSTEMTHIS SERVICE CONTRACT COVERSMechanical parts and components that affect the operation of the following items:Interior WiringFuse and Breaker PanelsPlugsConduitSwitches and FusesJunction BoxesElectrical BoxesCircuit BreakersBathroom Exhaust FansCeiling Fans (replaced with builder standard if necessary)RECOMMENDED UPGRADESelect Elevated or Totally Elevated plan to include coverage for these additional items:Whole House Fans, Attic Fans, Smoke Detectors, and Carbon Monoxide Detectors.7

GARAGE DOOR OPENERTHIS SERVICE CONTRACT COVERSMechanical parts and components that affect the operation of the following items:Garage Door MotorsCapacitorPush ArmEye SensorsCarriageSwitchesRECOMMENDED UPGRADEReceiver UnitSelect Elevated or Totally Elevated plan to include coverage for these additional items:Rollers, Hinges, Springs, Remote Transmitters, and Key Pad.CENTRAL VACUUM MOTORTHIS SERVICE CONTRACT COVERSCentral Vacuum MotorNO FAULT COVERAGETHIS SERVICE CONTRACT COVERSBreakdowns caused by unknown defects and conditions that predate the effective date of this contract such as 1.)insufficiently maintained systems, 2.) rust or corrosion, 3.) mismatched systems, and 4.) improper installation or repairso long as the mechanical failure was not known, was not caused by the current contract holder, and would not havebeen detectable by a state certified home inspection or a visual inspection and simple mechanical test. A visualinspection is an observation of the covered item to verify that it is structurally intact, without missing parts, andwithout damage or conditions that could cause imminent failure (i.e. corrosion, sediment build-up, mechanicaldamage, etc.). A simple mechanical test consists of operating the covered item and performing simple diagnostic teststo ensure that it operates properly and without irregular sounds, smoke, or other abnormal outcomes. A homeinspection qualifies as a visual inspection and simple mechanical test.Note: The No Fault Coverage is intended to cover unknown pre-existing conditions caused by the previous owner. Forpurposes of determining whether a breakdown was caused by an unknown pre-existing condition, EHW will accept alicensed contractor’s written diagnosis or a state-certified home inspection as proof that the problem was unknown solong as the inspection was performed within 60 days of the effective date and so long as the contractor/inspector usesindustry standard diagnosis guidelines. For example, HVAC industry standards suggest that a properly functioning A/Csystem should have a temperature differential split between 16 degrees and 22 degrees. A temperature split differentialhigher or lower than that standard should not be considered to be in “working condition” in the contractor’s/inspector’swritten report. This coverage is not intended to take responsibility for normal maintenance and proper use of appliancesand equipment by the contract holder. The contract holder must have all known pre-existing defects correctly repairedby a service professional and deliver to EHW any paid invoices evidencing the repairs before the defective item can becovered by this contract. This coverage also does not cover undersized systems.84

RE-KEY SERVICETHIS SERVICE CONTRACT COVERSFor the standard service call fee, EHW will re-key up to six keyholes, including deadbolts and provide up to four copiesof the key.Note: EHW is not responsible for picking locks. Locks must be standard residential locks. We will not replace doors,doorknobs, or handles. Properties outside of these counties will be assessed an additional fee; Weber, Davis, Cache, SaltLake, Utah, Summit, Wasatch, Tooele, Iron and Washington.PRE-SEASON TUNE-UPS FORAIR CONDITIONING AND HEATING UNITSTHIS SERVICE CONTRACT COVERSAir Conditioning Unit: For the standard service call fee, EHW will perform one basic A/C tune-up in accordance withlocal industry standards. EHW will calibrate thermostat, check freon levels and system pressures, EHW will also testtemperature split, perform amp draw on condenser motor, evaporator motor and compressor, clean condenser coils,check condensate lines, clean or replace filters (must be supplied by owner), clean and tighten electrical connections,check contactors, test capacitors and safety switches.Heating Unit: For the standard service call fee, EHW will perform one basic heating tune-up in accordance with localindustry standards. EHW will calibrate the thermostat, check heat operations, clean and tighten electrical connections,clean or replace filters (must be supplied by owner) inspect pilot system, test safety switches, clean burners, and testlimit switches.Note: Tune-ups are covered for 1 unit. Any additional units inspected will require an additional 30 service call fee unit.Properties outside of these counties will be assessed an additional fee; Weber, Davis, Cache, Salt Lake, Utah, Summit,Wasatch, Tooele, Iron and Washington. If a contractor determines that a repair is needed while performing tune-up anadditional service fee will be required to perform repair. AC tune-up may only be scheduled between March 1st and May1st. Heating unit tune-up may only be scheduled between October 1st and December 1st. Homeowner is responsible forscheduling tune-ups online at ElevateHW.com.BUYER UPGRADE OPTIONSHomeowner may elect to receive additional protection and coverage on one or more of the following items by requestingthe specific additional coverages and making additional applicable payment at closing of sale. Coverage is limited tobuyer only.WASHER AND DRYER - 100(PER SET)This option covers all parts and components that affect the operation.9

KITCHEN REFRIGERATOR - 75 (BUILT IN OR FREE STANDING)This option covers all parts and components that affect the cooling operation, including refrigerant recapture, recovery andrecharge, ice maker/dispenser, water dispenser, and auger motor.Note: Coverage is limited to a maximum of 2,000 in the aggregate per Service Contract. Repair or replacement of ice maker/dispenser, waterdispenser, or auger motor will only be completed if parts are available.ADDITIONAL REFRIGERATION UNITS - 60(AVAILABLE WITH KITCHEN REFRIGERATOR PURCHASE)This option covers a combined total of four appliances: wet bar refrigerator, additional refrigerator, wine refrigerator, freestanding ice maker, and freestanding freezer.Free Standing Ice Maker: All parts and components are covered that affect the primary function of the ice maker and waterdispenser.Note: Coverage available for up to four additional refrigeration systems and is limited to a maximum of 1,000 in the aggregate.SWIMMING POOL AND HOT TUB/SPA EQUIPMENT - 190SALT WATER SWIMMING POOL AND HOT TUB - 350This option provides coverage for above-ground and accessible working parts, and components of heating and filtration systemas follows: heater, pool pump, motor, filter housing, filter timer, gaskets, blower, back flush valve, pool sweep motor and pump,above-ground plumbing and wiring.Additional Coverage For Salt Water Pools: Salt water control unit, salt cell, and flow sensor for the salt water chlorinator.Note: Swimming Pool and Hot Tub repairs will be limited to 1,000 per Service Contract for diagnosis, labor, parts, and/or materials.Salt Water Swimming Pool and Hot Tub repairs will be limited to 2,000 per Service Contract for diagnosis, labor, parts, and/or materials.ORANGE UPGRADE - 50This option provides coverage for failures due to Mismatched Systems, Improper Installation, Permit Fees, CodeViolations/Upgrades, Crane Costs, and Haul Away Service of failed appliances or systems, as set forth below.Code Violations/Upgrades: EHW will pay to correct code violations, if required, to effect repair or replacement under thisservice contract.Haul Away: EHW will pay the cost to remove a covered appliance, system, or component when we are replacing a coveredsystem or appliance.Permits: EHW will cover the cost of obtaining local building permits when required to commence replacement of a covereditem, EHW will not be responsible for replacement service if permits cannot be obtained.Mismatched System and Improper installation: EHW will repair or replace a covered item that was improperly installed,modified, or repaired prior to the Effective Date of this Service Contract or items pertaining to undersized cooling and heatingsystems relative to the square footage of area being cooled/heated.Crane: EHW will cover the cost of the use of cranes or other lifting equipment required for service of a covered rooftop airconditioner or heating unit.Note: Coverage under this option (Orange Upgrade Coverage) is limited to 250 in the aggregate to correct code violations/upgrades,improper installation and mismatched systems, permits, haul away, and crane costs. EHW may provide cash in lieu of repair/ service.WATER SOFTENER - 75This option covers the mechanical parts & components, which affect the operation of the water softener.Note: 500 limit to diagnose, repair, or replace.10

WELL PUMP - 100 (INCLUDES ONE PUMP PER SERVICE CONTRACT)This option covers all parts and components of well pump utilized exclusively for domestic use.SEPTIC TANK PUMPING - 35 (ONE TANK PER OPTION)This option covers a one time pumping per service contract if the stoppage is due to septic tank backup.SEPTIC SYSTEM - 75 (ONE TANK PER OPTION)This option covers the aerobic pump, jet pump, septic tank and line from house to septic, and sewage ejector pump.Note: Coverage for diagnosis, access, repair or replacement of sewer lines from house to septic tank, sewage ejector, aerobic and jet pumps,septic tank is limited to a maximum of 500 in the aggregate.ELEVATED PIPE LEAK COVERAGE - 100This option covers concrete encased or underground pipe leaks that are located outside the foundation of the covered home,including water, gas, and drain lines that service the main home.Note: Coverage not available to condominiums and multi-unit buildings. EHW will not be responsible to restore landscaping as a result ofaccessing underground plumbing. Coverage is limited to 2,000 in the aggregate.BRAND FOR BRAND APPLIANCE UPGRADE - 200This option provides additional coverage on all kitchen appliances including refrigerator (must have refrigerator coverage) bymatching for brand and color of appliance where normally excluded otherwise.Note: Coverage is limited to 10,000 in the aggregate.SPRINKLER SYSTEM AND TIMER - 80This option covers leaks and breaks of PVC lines (unless caused by freezing), sprinkler heads, bubbler heads, timers, gatevalves, shut-off valves, solenoid, and other remotely activated control valves.Note: Sprinkler heads and system timer is replaced with builder’s standard when necessary. Covers systems with six (6) valves or less. Systemswith more than six (6) valves please call for quote.HVAC EQUIPMENT INCOMPATIBILITY COVERAGE - 150**Included in Totally Elevated Plan or must be purchased as an upgrade optionWhen EHW replaces an R-22 condenser or air handling unit, if any replacement parts become incompatible with the existingequipment due to changes in the federally mandated refrigerant standards (R22 to R410A) EHW will pay to upgrade or modify theexisting covered air conditioning equipment to maintain compatibility, and to meet the new federal standards.Note: The Federal Government is mandating the phase out of R-22 refrigerant (Freon) because of its ozone-depleting properties (seephaseoutfacts.org for more details). As a result of this federal mandate, air conditioning manufacturers have stopped producing air conditioningsystems that utilize R-22 refrigerant. Instead, manufacturers are producing air conditioning systems that utilize a non-ozone depleting refrigerantcalled R-410a (Puron) for residential applications. The phase-out of R-22 refrigerant and R-22 air conditioning equipment will have a significantfinancial impact for homeowners who have R-22 air conditioning systems. If an R-22 condenser or air handler must be replaced, it must bereplaced with R- 410a air conditioning equipment or components. This will cause existing R-22 air conditioning equipment to becomeincompatible with any new replacement equipment unless the existing equipment is upgraded. This coverage is meant to cover those upgradecosts due to incompatibility when EHW replaces an R-22 condenser or air handler.Buyer may purchase optional coverage up to 30-days after the effective date of standard coverage. Coverage will commence upon receiptof payment and will expire one year after the Effective Date of Standard Coverage. New Construction Plan: Optional coverage must bepurchased within 30-days after close of sale and becomes effective one year after close of sale. To order additional buyer options pleasecall: 855-349-8824.11

TERMS & CONDITIONSa. This home Service Contract (“hereinafter referred to as Service Contract”) is offered,administered, and serviced by Elevate Home Warranty, LLC. (“EHW”), a residentialservice provider of home service plans that provide breakdown coverage onhousehold systems and appliances. EHW agrees to repair or replace covered itemsin accordance with the terms and conditions of this Service Contract or, at EHW’ssole discretion, to provide a cash payment in an amount equal to EHW’s actual costto repair or replace such item(s). As used herein, “Per Plan” means that EHW willprovide coverage up to the specified dollar amount per system in this ServiceContract.b. Subject to the terms, conditions, exclusions and limitations specified below, EHWwill provide service coverage to repair or replace selected covered items so long asthey:1) Are located within the confines of the Main Foundation of the Structure andGarage with the exception of the following items: pool/spa, well pump, septictank, and air conditioning units that are in place as of the effective date of thisService Contract. *Pool/spa, well pump and septic tank options only includedwith additional purchased coverage. See upgrade section for pricing.2) Are in proper, safe working order and correctly installed in the home on theeffective date of this Service Contract;3) Have become inoperable as a result of proper usage and normal wear-and-tearin accordance with manufacturer’s instructions and specifications;4) Are not covered by a manufacturer, distributor, builder, extended warranty, orhomeowner’s insurance policy;5) Are reported during the term of this Service Contract.c. This Service Contract covers breakdowns caused by unknown defects andconditions that predate the Service Contract Effective Date, see No Fault Coverageon page 8. Known pre-existing conditions are not covered by this service contract.The Service Contract holder must have all known or detected pre-existing defectscorrectly repaired by a service professional and deliver to us official paid invoicesevidencing the repairs before the defective item can be covered by this ServiceContract. This Service Contract does not cover cleaning or maintenance servicesdue to insufficiently maintained covered equipment or problems caused byundersized systems.d. This Service Contract covers single-family dwellings, including manufacturedhomes, new construction homes, condominiums, townhomes, and mobile homes,under 5000 sq. ft., (unless otherwise approved by EHW). Coverage is for occupied,owned or rental residential property and does not include commercial property.e. Pricing, coverages, and terms listed are for properties involved in a real estatepurchase transaction. For a home not involved in a real estate purchase transaction,please call us for a quote at (801) 804-5132.f. We may use the personal contact information provided for setting up andprocessing your warranty. We may also use this contact information provided forcommunicating with you about your account activities and events and formarketing purposes (such as providing you with special offers, additional coverageoptions and renewal programs.)g. Replacement: If EHW determines, at its sole discretion, that your covered item mustbe replaced, EHW will be responsible for providing equipment comparable infeatures, capacity, and efficiency, but not for matching dimensions, color, or brandexcept as provided by the Brand for Brand Upgrade (see Buyer Upgrade Options onpage 11). EHW reserves the right to offer cash in lieu of replacement according to theterms of this Plan as described in paragraph 6.f of this Service Contract. EHW is notresponsible for matching any feature of an existing item that does not contribute tothe primary function of that item. When replacement of an appliance is requiredEHW will contribute up to 75 for installation costs.h. Cash in Lieu: EHW reserves the right to offer cash in lieu of repair or replacement inthe amount of EHW’s actual cost (which may be less than retail) to repair or replaceany covered item. If EHW makes the determination to provide the contract holdercash in lieu of repair or replacement, we will make payment within twenty (20) daysfrom the time that determination is made. If we provide cash in lieu of repair orreplacement of a covered item, that item will not be covered until you haveprovided us with paid invoices or receipts evidencing that it has been correctlyrepaired or replaced by a service professional.LIMITATIONS OF LIABILITY & EXCLUSIONSThis Service Contract is intended to cover the costs to repair or replace yourcovered home systems and appliances when they fail due to normal wear andtear; however, coverage is not all inclusive. There may be situations in which youwill be responsible to pay additional costs for parts or services not covered by thisService Contract. In those cases, we will work with you to determine the bestcourse of action to reasonably minimize your out-of-pocket costs.a. General Exclusions: This Service Contract does not cover:1) Known defects that existed on or before the Service Contract effective date.The contract holder must have all known pre-existing breakdowns and defectscorrectly repaired by a service professional and deliver to us any official paidinvoices evidencing the repairs before the defective item can be covered.2) Breakdowns that are caused by any condition that is not considered to benormal wear and tear, such as, but not limited to:i. Misuse, abuse, or improper usage;ii. Lac

Elevate's service that we just renewed our annual warranty for the next year!" TOTALLY ELEVATED PLAN See page 3 for full list of covered items. Having an Elevate Home Warranty protects your budget from unexpected home repairs and expenses. Cost to repair: 350 Cost to replace: 2,500 Cost to repair: 300 Cost to replace: 4,000 Cost to repair .