Transcription
HPE Synergy 480 Gen10 Compute ModuleMaintenance and Service GuideAbstractThis document is for the person who installs, administers, and troubleshoots the HPE Synergysystem. Hewlett Packard Enterprise assumes you are qualified in the servicing of computerequipment and trained in recognizing hazards in products with hazardous energy levels.Part Number: 876832-006Published: June 2019Edition: 6
Copyright 2017-2019 Hewlett Packard Enterprise Development LPNoticesThe information contained herein is subject to change without notice. The only warranties for Hewlett PackardEnterprise products and services are set forth in the express warranty statements accompanying suchproducts and services. Nothing herein should be construed as constituting an additional warranty. HewlettPackard Enterprise shall not be liable for technical or editorial errors or omissions contained herein.Confidential computer software. Valid license from Hewlett Packard Enterprise required for possession, use,or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer SoftwareDocumentation, and Technical Data for Commercial Items are licensed to the U.S. Government undervendor's standard commercial license.Links to third-party websites take you outside the Hewlett Packard Enterprise website. Hewlett PackardEnterprise has no control over and is not responsible for information outside the Hewlett Packard Enterprisewebsite.AcknowledgmentsIntel , Itanium , Pentium , Xeon , Intel Inside , and the Intel Inside logo are trademarks of Intel Corporation inthe U.S. and other countries.Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in theUnited States and/or other countries.Adobe and Acrobat are trademarks of Adobe Systems Incorporated.Java and Oracle are registered trademarks of Oracle and/or its affiliates.UNIX is a registered trademark of The Open Group.
ContentsIllustrated parts catalog. 6Mechanical components.6Access panel spare part. 6SFF drive blank spare part. 6DIMM baffle spare parts. 7Front panel/drive cage assembly spare parts.7Rear heatsink blank spare part.7Compute module end cap spare part. 7Mezzanine assembly spare part. 7System components. 7System battery spare part.8DIMM spare parts. 8HPE 16GB NVDIMM spare part. 9HPE Persistent Memory module spare parts.9Processor heatsink spare parts. 9System board spare parts.10Drive backplane spare parts. 10First Generation Intel Xeon Scalable Processor spare parts.10Second Generation Intel Xeon Scalable Processor spare parts.12Compute module options.14M.2 SSD adapter board spare part.15M.2 flash drive spare parts. 15HPE Trusted Platform Module 2.0 spare part.15Energy pack options. 16Mezzanine option spare parts.16HPE Synergy Internal SATA board spare part.16Drive spare parts. 17USB and microSD option spare parts.22Storage controller spare parts. 22Customer self repair.23Removal and replacement procedures.32Required tools. 32Safety considerations. 32Preventing electrostatic discharge.32Compute module warnings and cautions.32Symbols on equipment. 32Preparing the compute module. 34Powering down the compute module .34Removing the compute module. 35Installing the compute module. 36Removing and replacing an access panel.37Removing and replacing a drive blank. 38Removing and replacing a drive. 39Removing and replacing an SFF flash adapter. 39Removing and replacing the M.2 SSD adapter board and flash drive .40Removing and replacing a compute module end cap. 413
Removing and replacing the front panel/drive cage assembly. 42Removing and replacing a mezzanine option card.42Removing and replacing a heatsink blank.43Removing and replacing DIMM baffles.44DIMM-processor compatibility. 44Removing and replacing DIMMs.45Removing and replacing an NVDIMM. 46NVDIMM-processor compatibility. 47DIMM and NVDIMM population information. 47NVDIMM sanitization. 47NVDIMM relocation guidelines. 48Recovering restored data from an NVDIMM-N DRAM. 48Configuring the compute module for NVDIMMs . 49Removing and replacing an HPE Persistent Memory module.50HPE Persistent Memory module-processor compatibility.51Configuring the compute module for HPE Persistent Memory. 51HPE Persistent Memory module relocation guidelines.51HPE Persistent Memory module sanitization.53HPE Smart Storage Battery.54HPE Smart Storage Hybrid Capacitor. 54Minimum firmware versions. 54Removing and replacing the Energy pack option. 54Removing and replacing a storage controller. 55Removing and replacing the drive backplane.56Removing and replacing the internal SATA board.57Removing and replacing the system battery. 57Removing and replacing the mezzanine assembly. 59Removing and replacing the system board. 60Re-entering the server serial number and product ID.63Unassigning a server profile using HPE OneView.64Reassigning a server profile using HPE OneView.64Migrating a processor heatsink assembly to a replacement system board. 64HPE Trusted Platform Module 2.0 Gen10 Option. 67Dual 8Gb microSD Enterprise Midline USB device. 67Documentation and troubleshooting resources for HPE Synergy. 68HPE Synergy documentation. 68HPE Synergy Configuration and Compatibility Guide.68HPE Synergy Frame Link Module User Guide. 68HPE OneView User Guide and Help for HPE Synergy. 68HPE OneView Global Dashboard User Guide and Help. 68HPE Synergy Image Streamer User Guide. 68HPE Synergy Image Streamer GitHub. 69HPE Synergy Software Overview Guide. 69HPE OneView for Synergy Firmware and Driver Update Guide.69HPE OneView Support Matrix for HPE Synergy.69HPE Synergy Image Streamer Support Matrix. 69HPE Synergy Firmware Comparison Tool . 69HPE Synergy Upgrade Paths. 69HPE Synergy Glossary. 70HPE Synergy troubleshooting resources.70Troubleshooting within HPE OneView. 70HPE Synergy Troubleshooting Guide.70Error Message Guide for HPE ProLiant Gen10 servers and HPE Synergy. 70HPE OneView Help and HPE OneView API Reference. 704
HPE Synergy QuickSpecs. 70HPE Synergy document overview (documentation map). 71Component identification. 73Front panel components.73Serial label pull tab information.73Front panel LEDs and buttons.74Drive numbering. 75Hot-plug drive LED definitions. 76SFF flash adapter components and LED definitions. 77NVMe SSD LED definitions. 78System board components.79System maintenance switch. 80Processor, heatsink, and socket components. 81Mezzanine connector definitions. 81DIMM slot locations. 82DIMM label identification.82NVDIMM identification. 84NVDIMM LED identification. 85HPE Persistent Memory module label identification. 87Enterprise Midline USB.87LEDs. 88Component and LED identification for HPE Synergy hardware. 88Cabling.89Cabling resources.89Energy pack option cabling. 89P416ie-m Smart Array Controller cabling. 89Specifications. 91Compute module environmental specifications. 91Compute module physical specifications.91Acronyms and abbreviations. 92Websites. 93Support and other resources. 94Accessing Hewlett Packard Enterprise Support. 94Accessing updates. 94Customer self repair. 95Remote support. 95Warranty information. 95Regulatory information. 95Documentation feedback.965
Illustrated parts catalogMechanical componentsHewlett Packard Enterprise continually improves and changes product parts. See the Hewlett PackardEnterprise PartSurfer website for complete and current supported parts information.ItemDescription1Access panel spare part2SFF HDD blank assembly spare part3DIMM baffle spare parts4Front panel/drive cage assembly spare parts5Rear heatsink blank spare part6Compute module end cap spare part7Mezzanine frame assembly spare partSee Removal and replacement procedures for more information.Access panel spare partCustomer self repair on page 23: mandatoryDescriptionSpare part numberAccess panel873077-001SFF drive blank spare partCustomer self repair on page 23: mandatory6Illustrated parts catalog
DescriptionPart numberSFF drive blank670033-001DIMM baffle spare partsCustomer self repair on page 23: mandatoryDescriptionSpare part numberDIMM baffles873078-001Front panel/drive cage assembly spare partsCustomer self repair on page 23: mandatoryDescriptionSpare part numberFront panel/drive cage assembly, standard873079-001Front panel/drive cage assembly, no drives830892-001HPE Synergy 480 Gen10 pull tab873074-001Rear heatsink blank spare partCustomer self repair on page 23: mandatoryDescriptionSpare part numberRear heatsink blank873080-001Compute module end cap spare partCustomer self repair on page 23: mandatoryDescriptionSpare part numberCompute module end cap813579-001Mezzanine assembly spare partCustomer self repair on page 23: mandatoryDescriptionSpare part numberMezzanine assembly801369-001System componentsHewlett Packard Enterprise continually improves and changes product parts. See the Hewlett PackardEnterprise PartSurfer website for complete and current supported parts information.Illustrated parts catalog7
ItemDescription1System battery spare part2DIMM spare partsHPE 16GB NVDIMM spare partHPE Persistent Memory module spare parts3Processor heatsink spare parts4Drive backplane spare parts5Processor spare partsSee Removal and replacement procedures for more information.System battery spare partCustomer self repair on page 23: optionalDescriptionSpare part numberSystem battery234556-001DIMM spare partsCustomer self repair on page 23: mandatoryTable 1: 2666 MT/s DIMMsDescriptionSpare part number8-GB, 1Gx8, PC4-2666V-R850879-00116-GB, 2Gx4, PC4-2666V-R850880-00116-GB, 1Gx8, PC4-2666V-R868846-001Table Continued8Illustrated parts catalog
DescriptionSpare part number32-GB, 2Gx4, PC4-2666V-L850881-00164-GB, 2Gx4, PC4-2666V-L850882-001128-GB, 2Gx4, PC4-2666V-L850883-001Table 2: 2933 MT/s DIMMsDescriptionSpare part number8-GB, 1Rx8, PC4-2933Y-RP06186-00116-GB, 1Rx4 PC4-2933Y-RP06187-00116-GB, 2Rx8 PC4-2933Y-RP06188-00116-GB, 1Gx8, PC4-2933Y-R, SAMP12416-00132-GB, 2Rx4 PC4-2933Y-RP06189-00132-GB, 2Gx4, PC4-2933Y-R, SAMP12417-00164-GB, 4Rx4 PC4-2933Y-LP06190-00164-GB, 2Rx4 PC4-2933Y-RP06192-00164-GB, 4Gx4, PC4-2933Y-R, SAMP12418-001128-GB, 8Rx4 PC4-2933Y-L 3DSP06191-001HPE 16GB NVDIMM spare partCustomer self repair on page 23: mandatoryDescriptionSpare part numberNVDIMM 16GB 1Rx4 NN4-2666V-R874540-001HPE Persistent Memory module spare partsCustomer self repair on page 23: mandatoryDescriptionSpare part numberHPE Persistent Memory module, 128 GB844071-001HPE Persistent Memory module, 256 GB844072-001HPE Persistent Memory module, 512 GB844073-001Processor heatsink spare partsCustomer self repair on page 23: noDescriptionSpare part numberFront processor heatsink (processors 1 and 2)873081-001Rear processor heatsink (processors 3 and 4)873082-001Illustrated parts catalog9
System board spare partsCustomer self repair on page 23: optionalDescriptionSpare part numberSystem board with base pan, compatible with FirstGeneration Intel Xeon Scalable Processors870841-001System board with base pan, compatible withSecond Generation Intel Xeon Scalable ProcessorsP08271-001Drive backplane spare partsCustomer self repair on page 23: mandatoryDescriptionSpare part numberStandard drive backplane873075-001Premium drive backplane873076-001First Generation Intel Xeon Scalable Processor spare partsCustomer self repair on page 23: noAll Intel Xeon processors in this HPE ProLiant server must have the same cache size, speed, number ofcores, and rated maximum power consumption.Table 3: 31XX processorsDescriptionSpare part numberXeon-B 3104 6c 1.7-GHz 85W875709-001Table 4: 41XX processorsDescriptionSpare part numberXeon-S 4110 8c 2.1-GHz 85W875711-001Xeon-S 4112 4c 2.6-GHz 85W875714-001Xeon-S 4114 10c 2.2-GHz 85W875713-001Xeon-S 4116 12c 2.1-GHz 85W875716-001Table 5: 51XX processors10DescriptionSpare part numberXeon-G 5115 10c 2.4-GHz 85W878082-001Xeon-G 5118 12c 2.3-GHz 105W875717-001Xeon-G 5120 14c 2.2-GHz 105W875718-001Xeon-G 5122 4c 3.6-GHz 105W875719-001Illustrated parts catalog
Table 6: 61XX processorsDescriptionSpare part numberXeon-G 6126 12c 2.6-GHz 125W875720-001Xeon-G 6128 6c 3.4-GHz 115W875721-001Xeon-G 6130 16c 2.1-GHz 125W874736-001Xeon-G 6132 14c 2.6-GHz 133W875722-001Xeon-G 6134 8c 3.2-GHz 130W875723-001Xeon-G 6136 12c 3.0-GHz 150W875724-001Xeon-G 6138 20c 2.0-GHz 125W874735-001Xeon-G 6140 18c 2.3-GHz 140W874734-001Xeon-G 6140M 18c 2.3-GHz 140W878084-001Xeon-G 6142 16c 2.6-GHz 150W874733-001Xeon-G 6142M 16c 2.6-GHz 150W878085-001Xeon-G 6143 16c 2.8-GHz 205W882169-001Xeon-G 6144 8c 3.5-GHz 150W875725-001Xeon-G 6146 12c 3.2-GHz 165W875726-001Xeon-G 6148 20c 2.4-GHz 150W874732-001Xeon-G 6150 18c 2.7-GHz 165W874731-001Xeon-G 6152 22c 2.1-GHz 140W874730-001Xeon-G 6154 18c 3.0-GHz 200W875727-001Table 7: 81XX processorsDescriptionSpare part numberXeon-P 8153 16c 2.0-GHz 120W875728-001Xeon-P 8156 4c 3.6-GHz 105W875732-001Xeon-P 8158 12c 3.0-GHz 150W875733-001Xeon-P 8160 24C 2.1-GHz 150W874729-001Xeon-P 8160M 24c 2.1-GHz 150W878086-001Xeon-P 8164 26c 2.0-GHz 150W875729-001Xeon-P 8165 24c 2.3-GHz 205WP00868-001Xeon-P 8168 24c 2.7-GHz 205W875730-001Xeon-P 8170 26c 2.1-GHz 165W874728-001Xeon-P 8176M 28c 2.1-GHz 165W878088-001Xeon-P 8176 28c 2.1-GHz 165W874727-001Table ContinuedIllustrated parts catalog11
DescriptionSpare part numberXeon-P 8180 28c 2.5-GHz 205W875731-001Xeon-P 8180M 28c 2.5-GHz 205W878089-001Second Generation Intel Xeon Scalable Processor spare partsCustomer self repair on page 23: noAll Intel Xeon processors in this HPE ProLiant server must have the same cache size, speed, number ofcores, and rated maximum power consumption.Table 8: 32XX processorsDescriptionSpare part numberXeon-B 3204 6c 1.7-GHz 85WP11604-001Table 9: 42XX processorsDescriptionSpare part numberXeon-S 4208 8c 2.1-GHz 85WP11605-001Xeon-S 4210 10c 2.2-GHz 85WP11606-001Xeon-S 4214 12c 2.2-GHz 85WP11607-001Xeon-S 4214Y 12/10/8c 2.1-GHz 105WP11636-001Xeon-S 4215 8c 2.5-GHz 85WP11608-001Xeon-S 4216 16c 2.2-GHz 85WP11609-001Table 10: 52XX processors12DescriptionSpare part numberXeon-G 5215 10c 2.6-GHz 85WP11610-001Xeon-G 5215M 10c 2.6-GHz 85WP11626-001Xeon-G 5215L 10c 2.6-GHz 85WP11631-001Xeon-G 5217 8c 3.0-GHz 115WP11611-001Xeon-G 5218 16c 2.3-GHz 125WP11612-001Xeon-G 5218B 2.3-GHz 125W 16CP12532-001Xeon-G 5218N 16c 2.3-GHz 105WP12021-001Xeon-G 5220 18c 2.2-GHz 125WP11613-001Xeon-G 5220S 18c 2.6-GHz 125WP11627-001Xeon-G 5222 4c 3.8-GHz 105WP11632-001Illustrated parts catalog
Table 11: 62XX processorsDescriptionSpare part numberXeon-G 6222v 20c 1.8-GHz 115WP12019-001Xeon-G 6226 12c 2.7-GHz 125WP12008-001Xeon-G 6230 20c 2.1-GHz 125WP11614-001Xeon-G 6230N 20c 2.3-GHz 125WP12022-001Xeon-G 6234 8c 3.4-GHz 130WP12009-001Xeon-G 6238 22c 2.1-GHz 140WP12010-001Xeon-G 6238L 22c 2.1-GHz 140WP12016-001Xeon-G 6238M 22c 2.1-GHz 140WP12014-001Xeon-G 6240 18c 2.6-GHz 150WP11615-001Xeon-G 6240L 18c 2.6-GHz 150WP12015-001Xeon-G 6240M 18c 2.6-GHz 150WP12013-001Xeon-G 6240Y 18/14/8c 2.6-GHz 150WP11637-001Xeon-G 6242 16c 2.8-GHz 150WP11616-001Xeon-G 6244 8c 3.7-GHz 165WP11617-001Xeon-G 6246 12c 3.3-GHz 165WP12018-001Xeon-G 6248 20c 2.6-GHz 150WP11618-001Xeon-G 6252 24c 2.1-GHz 150WP11619-001Xeon-G 6252N 24c 2.3-GHz 150WP12023-001Xeon-G 6254 18c 3.2-GHz 200WP11620-001Xeon-G 6262V 24c 1.9-GHz 135WP12020-001Table 12: 82XX processorsDescriptionSpare part numberXeon-P 8253 2.2-GHz 125W 16CP12011-001Xeon-P 8256 4c 3.8-GHz 105WP12012-001Xeon-P 8260 24c 2.4-GHz 165WP11621-001Xeon-P 8260M 24c 2.4-GHz 165WP11628-001Xeon-P 8260L 24c 2.4-GHz 165WP11633-001Xeon-P 8260Y 24-20-16c 2.4-GHz 165WP11638-001Xeon-P 8268 24c 2.9-GHz 205WP11622-001Xeon-P 8270 26c 2.6-GHz 205WP11623-001Xeon-P 8276 28c 2.3-GHz 165WP11624-001Xeon-P 8276M 28c 2.3-GHz 165WP11629-001Table ContinuedIllustrated parts catalog13
DescriptionSpare part numberXeon-P 8276L 28c 2.3-GHz 165WP11634-001Xeon-P 8280 28c 2.7-GHz 205WP11625-001Xeon-P 8280M 28c 2.7-GHz 205WP11630-001Xeon-P 8280L 28c 2.7-GHz 205WP11635-001Compute module optionsHewlett Packard Enterprise continually improves and changes product parts. For complete and currentsupported parts information, see the Hewlett Packard Enterprise PartSurfer website.ItemDescription1M.2 SSD flash drive and adapter board spare parts2HPE Trusted Platform Module 2.0 spare part3Energy pack options spare parts4Mezzanine option card (Type C) spare parts5HPE Synergy Internal SATA board spare partTable Continued14Illustrated parts catalog
ItemDescription6Drive spare parts SFF SAS HDD spare parts SFF SATA HDD spare parts SFF SAS SSD spare parts SFF SATA SSD spare parts SFF NVMe SSD spare parts Dual Flash Adapter and SFF SATA uFF SSD spare parts M.2 flash drive spare parts7Mezzanine option card (Type D) spare part8Storage controller spare partsFor more information, see Removal and replacement procedures.M.2 SSD adapter board spare partCustomer self repair on page 23: optionalDescriptionSpare part numberM.2 SSD adapter board kit873086-001M.2 flash drive spare partsCustomer self repair on page 23: mandatoryDescriptionSpare part number120 GB SATA M.2 2280 6G RI VE781565-001150 GB SATA M.2 2280 12G RI DS875835-001240 GB SATA M.2 2280 MU SCM DSP07721-001240 GB SATA M.2 2280 MU DS875850-001340 GB SATA M.2 2280 6G RI VE781566-001480 GB SATA M.2 2280 6G RI DS875836-001480 GB SATA M.2 2280 MU DSP07437-001480 GB SATA M.2 2280 MU DS875851-001480 GB SATA M.2 2280 RI DS875855-001960 GB SATA M.2 2280 RI DS875856-001960 GB SATA M.2 2280 MU DS875852-001HPE Trusted Platform Module 2.0 spare partCustomer self repair on page 23: noIllustrated parts catalog15
DescriptionSpare part numberHPE Trusted Platform Module 2.0 Gen 10 kit, TAA872159-001Energy pack optionsHPE Smart Storage Battery spare partCustomer self repair on page 23: mandatoryDescriptionSpare part numberHPE Smart Storage Battery with cable, 96W878644-001HPE Smart Storage Hybrid Capacitor spare partCustomer self repair: mandatoryDescriptionSpare part numberHPE Smart Storage Hybrid Capacitor, 260mm cableP07474-001Mezzanine option spare partsCustomer self repair on page 23: mandatoryDescriptionSpare part numberHPE Synergy
HPE Synergy 480 Gen10 Compute Module Maintenance and Service Guide Part Number: 876832-006 Published: June 2019 Edition: 6 Abstract This document is for the person who installs, administers, and troubleshoots the HPE Synergy
