WIXLIB

t, references in these Terms and Conditions to‘you’ and ‘your’ include the Joint Account Holders, togetherand separately.Your Account – what governs itThe Terms and Conditions apply to the Account.The operation of your Account is also subject to generalbanking law, regulation and practice including but notlimited to (i) banking and payments regulation, (ii) antimoney laundering and terrorist financing regulation and(iii) data protection regulation. These are in addition tothe Terms and Conditions (for example, on matters notcovered by them) and we may suspend the operationof your account generally and/or refuse to process orexecute individual transactions when required to do soby law. Where permitted, we will advise you that we haveblocked your account, or stopped any transaction.We reserve the right not to open an Account.You must not use the Account in any way which wouldbreach any Sanction. You must not authorise orknowingly permit any person to use the Account in anyway which would breach any Sanction. For example, youmust not use the Account or permit a person to use theAccount: (a) to make a payment to fund a trade, businessor any activity that involves or benefits a SanctionedPerson or a Sanctioned Country; (b) to make a paymentto fund a trade, business or activity that takes place in aSanctioned Country; (c) to take in a payment of moneywhere some or all of it is from a Sanctioned Person orCountry; (d) to take in a payment of money where someor all it derives from any activity in a Sanctioned Countryor any activity carried out by a Sanctioned Person orCountry; or (e) in a way that indirectly involves anythingthat is mentioned in the previous examples.Account must be kept in creditYou must keep the Account in credit at all times.Paying money into and out of your AccountThe Terms and Conditions for the Chosen Product may(a) limit your ability to lodge money to or take moneyfrom the Account and/or (b) mean there is a financialdisadvantage to you if you take money out of the Accountbefore the Chosen Product ends. PLEASE CHECK THETERMS AND CONDITIONS FOR YOUR CHOSEN PRODUCTBEFORE YOU TAKE MONEY FROM THE ACCOUNT.You can pay money into the Account at any of ourbranches but not if the Terms and Conditions for theChosen Product say otherwise (for example, if they sayyou can only pay money in using 365 Online or 365Phone).You can take money out of the Account at any of ourbranches. You can take money out of the Account using365 Online or 365 Phone where we tell you that it ispossible (for example, by a message to you on the phoneor on 365 Online). You cannot take money from theAccount by standing order, direct debit, or by using anATM card.Cheques and paper paymentsWhen you lodge a paper payment (for example, a cheque)into your Account, we ask the payer’s financial institutionto pay the amount to us on your behalf. When the payer’sfinancial institution pays the amount to us, the paperpayment is said to be “cleared for withdrawal”.When you consider how much you can withdraw fromyour Account, you should not count in the value of anypaper payment lodged into your Account unless and untilit has been cleared for withdrawal.It can take 5 Banking Days to clear a paper payment forwithdrawal that is from an account in an Irish financialinstitution. It can take considerably longer to clear a paperpayment from a financial institution in Northern Irelandor abroad or from a Government office.If the paper payment is returned unpaid by the payer’sfinancial institution, we take the amount of the paperpayment back out of your Account.6.Foreign cheques6.1 If you lodge a paper payment (for example, a cheque) toyour Account in a currency other than Euro, we convertthe amount to Euro using our exchange rate for thatcurrency on the date we add it to your Account. If thepayer’s financial institution returns the paper paymentunpaid, we calculate the amount we take back using ourexchange rate for that currency on that date we takethe amount back. We are not liable for any loss you maysuffer or any expense you have as a result.7.Interest7.1 Positive interest. For so long as positive interest appliesto a credit balance on the Account or part of it we paypositive interest on the Account as set out in the Termsand Conditions for the Chosen Product. Any positiverate of interest set out in the Chosen Product Terms andConditions comes to an end when the Chosen Productends (for example, the end of the term if the Account is aterm deposit).7.2 We pay you positive interest annually typically in March.7.3 If the Terms & Conditions for the Chosen Product or theDeposit Interest Rate Table say the interest rate for theaccount is variable, the Terms and Conditions that allowus change an interest rate apply to the Chosen Product.7.4 We will give you details of the applicable interest rate(s)on the Account by giving or sending them to you or byshowing them in our branches or on our websitewww.bankofireland.comThe details will include:7.4.1 The annual percentage interest rate;7.4.2 The annual equivalent rate (or AER);7.4.3 Whether the interest rate is a fixed interest rate or avariable interest rate;7.4.4 Whether the interest rate is a positive or negativerate or is 0% per annum;7.4.5 Whether tiered interest rates apply to differentbalances;7.5 DIRT is deducted at the rate set out in tax law, where itapplies, to positive interest only.7.6 We (a) quote (b) calculate and (c) pay interest basedon a 365 day year. We quote interest rates before thededuction of DIRT (unless we say otherwise).7.7 We calculate interest each day based on the amount ofmoney in the Account.7.8 Tiering of interest7.8.1 We may apply interest rates to your Account in anyof the following ways;7.8.2 We may apply the same interest rate to the entireAccount balance;7.8.3 We may apply different interest rates to one ormore parts of the balance on the Account on atiered basis by reference to;7.8.3.1 the credit balance on the Account; or7.8.3.2 the aggregate of the credit balances of theAccount and those on some or all of theother accounts you have with us (whetherthey are of a similar type or not);7.8.3.3 Where there is tiering of interest rate(s),any reference to “Account” or to the creditbalance on the Account in this Clause abouttiering includes a reference to part of thecredit balance as appropriate, by referenceto how the interest rates on the Account aretiered.7.8.3.4 Any reference in the Terms and Conditionsto ‘tier’, ‘tiering’ (or similar) of an interest rateshall be a reference to what is provided for inthis Clause about tiering.7.8.4 Tiered interest rates, groups of companies. 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8.8.18.28.38.48.59.9.19.29.39.49.5applies if you are a company or incorporated bodyin a Group. We may apply different interest rates toone or more parts of the balance on the Account ona tiered basis by reference to the aggregate of thecredit balances of the Account and those on someor all of the other accounts you or members of yourGroup have with us (whether they are of a similartype or not). (This clause applies in addition to anyother clause that provides for tiering in the Termsand Conditions). In this clause “Group” means a“group of companies” as defined in Section 8 of theCompanies Act 2014.Negative interestWe may at our discretion apply a negative rate of interestto the Account at a rate or rates that we determine.You pay negative interest to us. We can notify you of anegative interest rate: (a) in the documentation we giveyou when you open the Account which will mean thatnegative interest will apply from the time you open theAccount; or (b) at any time at our discretion by sendingyou notice in a way allowed for in these General Termsand Conditions in which case the negative interest willapply from the effective date set out in the notice;If the Terms and Conditions for the Chosen Product setout any negative interest rate or rates, it or they will applyfor so long as the Chosen Product Terms and Conditionsapply (if such negative interest rate is variable, theGeneral Terms and Conditions that allow us to changethe rate will apply to that rate);If the Terms and Conditions for the Chosen Product donot set out any negative interest rate or rates, we canchange any variable interest rate set out in the Terms andConditions for the Chosen Product to a negative interestrate at any time at our discretion by sending you notice ina way allowed for in these General Terms and Conditions;The prevailing rate for the Account can be a negative rate.This means, for example, that you may have to pay usprevailing interest at a negative rate when the Terms andConditions for the Chosen Product end or you breachthem;When we give you details of the applicable interest rate(s)on the Account we will tell you if any rate is a negative rate.About Negative interestIf negative interest applies to the Account, the effect willbe that we will calculate negative interest on the creditbalance on your Account each day based on the clearedbalance on the Account in euros, excluding cents, usingthe negative interest rate that applies and you will beobliged to pay us negative interest in full and on time. Anyamount of negative interest that becomes due by you tous is called a “Negative Interest Amount”.For so long as negative interest applies, the NegativeInterest Amount will be due from you on a monthly basison a date we determine and you will be obliged to pay usthe Negative Interest Amount in full and on time.You permit us to deduct and withdraw any NegativeInterest Amount from your Account and the balance onthe Account shall be reduced as a result.For so long as negative interest applies to your Account,you agree to keep enough money in your Account to payeach Negative Interest Amount in full and on time. We canrefuse to allow you withdraw money from your Accountwhere we reasonably anticipate that a withdrawal willcause a breach of this clause.If the amount of money standing to the credit of theAccount is not enough to pay in full a Negative InterestAmount due to us (the amount of such shortfall being the“Shortfall Amount”) you agree to pay the Shortfall Amountwithin three Banking Days of the due date for payment ofthe corresponding Negative Interest Amount (or on 12.112.212.3Nothing in the Terms and Conditions about negativeinterest shall be interpreted to oblige us to pay youinterest on any debit balance that may arise in theAccount.When we change our interest rates we may change apositive interest rate to a negative interest rate or viceversa. We may change (a) a negative rate of interest toa rate that is more negative or less negative; and (b) apositive rate to a rate that is more or less positive. Wemay change a positive or negative interest rate to 0%per annum. (This clause does not apply to any rate thatis fixed under the Terms and Conditions for the ChosenProduct).Accurate instructionsYou are responsible for ensuring that instructions topay money into and out of your Account are correctand accurate. We do not check whether any of theinformation is correct, for example, we do not checkthe name of the account given to us with a paymentinstruction.BIC, IBAN, Sort CodeYou agree that when we process any payment to yourAccount, made by yourself or by a third party, we will relyon the BIC, the IBAN or the Sort Code; and the accountnumber that is given with the payment. If these detailsare not correctly stated by you or by the third party, thepayment may not be processed or may be processedincorrectly. We are not liable to you or anyone else if thatresults in any loss or expense.If we receive a payment or payment instruction that doesnot have the information that we need to identify theaccount that is to receive the payment, for example, anaccount number and Sort Code (or IBAN and BIC), we mayrefuse to process it. We will tell you if we refuse to processa payment instruction from your Account for this reason.We will not be liable to you or anyone else if that results inany loss or expense.If we receive a payment or payment instruction afterthe relevant cut-off time we will not process it until thenext Banking Day. The cut-off time is the latest time ona Banking Day that we can process a particular accounttransaction. There are different cut-off times for differentaccount transactions. Please contact us at your branchif you have a query on cut-off times or refer to www.bankofireland.com.If we receive a payment or payment instruction on a nonbanking day we will treat it as if we had received it on thenext Banking Day.The financial institution where the payee’s account isheld controls payment into that account. We are notresponsible for that.For PSR regulated accounts: instructionsThis clause applies if the Account is PSR regulated.If we receive your payment instruction from you beforethe relevant cut-off time, we will process the paymentfrom your Account on the Banking Day (“D”) that wereceive it (unless you have asked us to pay it on a datein the future). If the payment is in Euro, and the financialinstitution of the payee is located in the EEA, we willensure that the financial institution of the payee willreceive the payment within one banking day of D (D 1).If a cross border payment is in Sterling, or other EEAcurrency (non-euro), and the financial institution ofthe payee is located in the EEA, we will ensure that thefinancial institution of the payee will receive the paymentwithin three banking days of D (D 3). Where the paymentinstruction is submitted on paper, the processing timemay be an extra banking day ((D 2) and (D 4)). Any otherpayment instructions may take longer to process.If you instruct us to make a payment from your accountto an account that is denominated in a different currency,Part 2: 37-1369R.7 (08/21)Page 3 of 8

e may carry out a currency conversion at the prevailingmarket rate.If a payment into your Account is received on a BankingDay; the relevant cut-off time has not passed, and thepayment does not require currency conversion, otherthan a conversion from euro to another Member Statecurrency, or vice-versa, we will credit your Account withthe payment on the same Banking Day that we receive it.All other payments requiring a conversion will be creditedto your Account as soon as the relevant conversion hasbeen completed. You also agree that we have the right todeduct transaction charges from any payment into yourAccount before crediting it to your Account.When you (or anyone else) lodge cash to your Accountin one of our branches and in the same currency as yourAccount, we will process it and immediately credit yourAccount.Incorrect, disputed or unauthorised transactionsIf money is paid into or out of your Account in error,you agree to let us reverse the payment and to correctthe entries in your Account. If we do this, we do nothave to contact you to tell you beforehand. In certaincircumstances we may request your authority to recovera misdirected payment which has been credited to yourAccount. If your authority is not forthcoming, we willprovide such of your details as may be required to therelevant payer in order to assist their recovery of themisdirected payment.You must tell us about any transaction that you didnot authorise, or any transaction that was not donecorrectly without undue delay but no later than thirteenmonths after the date of the transaction. To report anyincorrect, unauthorised or disputed transactions, youmay contact us free of charge via the Freephone numberlisted on our website www.bankofireland.com. You will beresponsible to demonstrate to our satisfaction that anysuch transaction was actually unauthorised or incorrectlyexecuted if you are not a Microenterprise or a consumer.Our records of transactions may be kept on paper,microfilm, electronically or a durable means. You agreethat if there is a dispute between you and us regarding atransaction that, in the absence of obvious error, theserecords are evidence of dealings in relation to yourAccount.If an unauthorised payment is made from your Account,we will refund your Account and restore it to the way itwould have been if the unauthorised payment had nothappened. If it is later determined that no refund shouldhave been paid, the Bank will be entitled to recover itfrom your Account without further reference to you.If any authorised transactions on your Account areincorrectly executed because of any acts or omissionsby us, we will refund the transaction and restore yourAccount to the way it would have been if the transactionhad not happened.In the event we suspect or detect any fraud orunauthorised activity on your Account, we will advise youvia phone call, SMS message or email as appropriate. Ifwe deem it necessary we may block your Account and willadvise you of the block and how it may be removed.Account transaction feesWe do not charge transaction fees for cash lodgements,cheque lodgements to or cash withdrawals from theAccount. However, we could introduce such fees in future.If we do, we will give you notice as required by law. Youmay be charged a fee on the account you use to fundsuch a cash lodgement, cheque lodgement or receivesuch a cash withdrawal.DIRTBy law, we must take DIRT from the positive interest wepay (unless you are exempt from this under Taxation Lawand fulfil the required conditions).15.2 The Government sets the rate of DIRT and may change itat any time.15.3 Under Taxation Law, the Revenue Commissioners can askus to send them details on the interest we pay out and towhom we pay it.15.4 If you are resident in the Republic of Ireland and qualifyunder Taxation Law, you may be able to get an exemptionfrom DIRT for your Account. To get this exemption:15.4.1 You must complete a declaration in the formrequired by the Revenue Commissioners foreach deposit account opened; you must do thiscorrectly and within the time limits set out inTaxation Law;15.4.2 You must give us the completed form within thetime limits set out in Taxation Law; or, if applying onthe basis of permanent incapacity, you must sendthe form to your local Revenue office;15.4.3 Interest must be paid to the Account or to anotheraccount in your name.15.4.4 We strongly recommend you take advice on howTaxation Law applies to you before you open theAccount.16. Non-Residents and DIRT16.1 If you are not resident in the Republic of Ireland underTaxation Law, you may be able to get an exemption fromDIRT for your Account. To get this exemption:16.1.1 You must complete a declaration of nonresidence in the form required by the RevenueCommissioners for each deposit account opened;you must do this correctly and within the timelimits set out in Taxation Law;16.1.2 You must give us the completed form within thetime limits set out in Taxation Law;16.1.3 You must keep 6,500 (inclusive of accruedpositive interest) or more in the Account at alltimes; and16.1.4 Interest must be paid to the Account or to anotheraccount in your name.16.2 We will apply DIRT to the positive interest paid to you ifthe balance on your Account is less than 6,500 (inclusiveof accrued interest), even if you are non-resident.16.3 We generally write to you if the clause above applies (butwe have no liability to you if we do not).16.4 We strongly recommend you take advice on how TaxationLaw applies to you before you open the Account.17. Term Accounts17.1 Usually, your Chosen Product lasts for a finite period (or“term”) only. The length of the term is set out in the Termsand Conditions for the Chosen Product.17.2 Sometimes, the Terms and Conditions for the ChosenProduct may allow you to choose from a list of alternativeterms (for example, they may allow you choose a term of3, 6 or 12 months). We confirm your choice of term to youin writing.17.3 We

the account must not breach the following Clause 2.8. 2.8 The maximum amount in the Optimum Fixed Term Deposit Account must not be more than the amount you put in at the start. 3. Interest Rate 3.1 The interest rate for the Optimum Fixed Term Deposit Account is a fixed rate. We set the interest rate for the Optimum accounts each day.