Transcription
OCBC Bank (Malaysia) Berhad (295400-W)Customer Service: (603) 8317 5000 (Individual) / (603) 8317 5200 (Corporate)OCBC Al-Amin Bank Berhad (818444-T)Customer Service: (603) 8314 9310 (Individual) / (603) 8314 9090 (Corporate)www.ocbc.com.myv.021019
ContentsRate as of 2 Oct 2019Page no.Product / Services1. Current Account, Current Account-i & iQ Account2. Savings Account & Savings Account-i3. Foreign Currency Account & Foreign CurrencyAccount-i4. Safe Deposit Box & Safe Deposit Box-i5. Cheque Charges6. Travelers Cheque (TC)7. Standing Instruction (SI)8. Remittances9. Debit Card & Debit Card-i Charges10. ATM Charges11. Cash Financing-i12. Credit Cards13. Home / Term Loan and Overdraft14. Professional Financing15. Financing: Home Financing-i / Term Financing-i16. Other ChargesCorporate / Commercial / SME1. Corporate / Commercial / SME Loan (Conventional)2. Corporate / Commercial / SME Financing (Islamic)3. Business Internet Banking (Velocity@OCBC)4. Other Charges5. Trade 1
Product / ServicesCurrent Account, Current Account-i & iQ AccountSavings Account & Savings Account -iCurrent Account & Current Account-i Service ChargeHalf Yearly Service Charge- if average balance RM1,000No Charge- if average balance RM1,000RM10.00iQ Elite Service Charge- if average balance RM10,000- if average balance RM5,000 to RM10,000- if average balance RM5,000No chargeRM5.00 per monthRM10.00 per monthiQ Basic Service Charge- if average balance RM500- if average balance RM500No chargeRM5.00 per monthWafi Service Charge- if average balance RM100- if average balance RM100No chargeRM5.00 per monthRequest for StatementRM10.00 per monthEarly Closure of Account(if closed within 3 months)RM20.00 per requestEarly Closure of Account (if closed within 3 months)RM20.00 per requestDormant Account Service Charge- if balance RM10- if balance RM10Balance absorbed & acct closedService Charge for Account with Sweep Facilities- if average balance RM5,000- if average balance RM5,000No chargeRequest for StatementStatement for Account Trailers (Compressed)RM10.00 per monthRM2.00 per pageRM5.00 per monthForeign Currency Account & Foreign Currency Account-iHalf yearly service chargeDormant Account Service Charge- if balance RM10- if balance RM10RM10.00 per year up to 7 years1USD20.00 or equivalentSafe Deposit Box and Safe Deposit Box-iBalance absorbed & acct closedRM10.00 per year up to 7 years1Annual RentalSmall SizeMedium SizeLarge SizeRM200.00 per annumRM300.00 per annumRM450.00 per annum1Account is considered dormant if there is no transaction within 12 months. Any balance from accountthat has been dormant for 7 years will be classified as Unclaimed.02v.02101903
Cheque ChargesTravelers Cheque (TC) (only in USD)Cheque Book Request- Stamp duty- Service charge for courierRM0.15 per chequeRM5.00 for up to 3 cheque booksCheque Processing FeeRM0.50 per cheque issuedCheque Return (due to insufficient funds)RM150.00 per chequeStop Payment- Service charge (continuous / non-continuous)- Withdrawal of Stop Payment instructionRM20.00 per request / chequeRM10.00 per request- Postage- Stamp dutyRequest for Cheque ImageRM10.00 per chequeInward Cheque ReturnCourier ChargeRM10.00 per event04Payment for loans, credit cards or dues to OCBCNo chargePayment to OCBC Bank Accounts- Service chargeRM2.00 per transactionPayment to non-OCBC Bank Accounts- Service charge- Remittance charges- Postage (if applicable)RM2.00 per transactionRefer to RemittancesDepending on destinationRM3.00 per chequeTemporary Overdrawing1 Arising from Cheque Presented- Service charge (Individual)RM50.00 per event- Service charge (Non-Individual)RM50.00 per event1 Temporary0.1% on TC amount(Min RM10.00, Max RM100.00per TC)Depending on destinationRM0.15 per TCStanding Instructions (SI)(A charge of RM150.00 will be levied if a payment stopped cheque is returned at a timewhen the account does not have sufficient funds. The RM150 charge is imposed inaddition to the RM20.00 service charge for processing stop payment instruction)Third Party Cheque EncashmentTravelers Cheque Pricing- CommissionUnsuccessful Standing Instruction (insufficient fund)- Service chargeRM2.00 per unsuccessfulattemptoverdrawing is subject to bank’s approval.v.02101905
RemittancePurchase of Cashier’s Order (CO)- Commission- Stamp Duty- Cashier's Order Processing FeeRM2.00 (waived for new share issue)RM0.15RM0.50 per CO issuedPurchase of Foreign Demand Draft (DD)- Commission for draft value RM5,000- Commission for draft value RM5,000WaivedRM2.00 per draftStop Payment on Cashier’s Order (CO) or Local Demand Draft (DD)- Service ChargeRM15.00 per request- Stamp dutyRM10.00 per requestStop Payment on Foreign Demand Draft- Service charge- Cost of wire- Agents charges- Stamp dutyRepurchase of Cashier’s Order (CO) orLocal Demand Draft (DD)RM25.00 per requestActual charge imposedActual charge imposedRM10.00 per requestRM2.00 per requestRepurchase of Foreign Demand Draft- Service charge- Cost of wireRM2.00 per requestActual charge imposedInquiry on CO/DD & Retrieval of old recordsRM10.00 actual retrieval costLocal Outward Telegraphic Transfer within Malaysia (via RENTAS)RM9.00 per transaction (forOver-the-counter (OTC)all except individuals andSMEs1)RM5.00 per transaction (forindividuals and SMEs)Foreign Outward Telegraphic Transfer- Commission for transfer RM5,000- Commission for transfer RM5,000- Cost of wire- Correspondence agent charges for exceptionalhandlingWaivedRM2.00Actual charge imposedRM80.00 (borne by remitterupon request)Amendment / Cancellation of Foreign Outward Telegraphic Transfer- Service chargeRM20.00- Cost of wireActual charge imposed- Correspondence agents chargeActual charge imposed- Administrative costRM35.00 for all currencies(Effective 06 Jun 2016: For Premier customers, charges relating to commission fortransfer RM5,000, cost of wire & correspondent agent charges for exceptional handlingwill be waived for Telegraphic Transfer (1st & 3rd party) to accounts within OCBC Group2)Inquiry on Telegraphic Transfer & Foreign Demand Draft and Old Records- Special agents chargesActual charge imposed- Cost of wireActual charge imposed- Service charge (for Foreign TelegraphicRM80.00Transfer)1SMEs refers to Small and Medium EnterprisesGroup refers to OCBC Singapore, OCBC China, OCBC NISP Indonesia, OCBC Wing Hang, Bank of Singapore, Great Eastern, Lion Global Investors and OCBC Securities.2 OCBC06v.02101907
Foreign Inward Telegraphic Transfer paid to customer by (instruction from both local &oversea)a) Crediting into customers account:- Service chargeRM10.00- Commission (NA for Central Clearing zone)RM2.00 (waived for TT RM5,000)b) Crediting to other local bank (amt RM10,000)RM9.00c) Crediting to other local bank (amt RM10,000)RM5.00Funds Transfer via DuitNowInternet & Mobile Banking (Individual)Internet & Mobile Banking (Corporate)- For transaction amount RM5,000 and below- For transaction amount above RM5,000Funds Transfer via Interbank GIRO (IBG)Internet & Mobile Banking, and Over the Counter(Individual)Internet & Mobile Banking (Corporate)(Daily Transaction limit)No chargeNo chargeRM0.50 per transactionDebit Card & Debit Card-iRegistration Fee (One-time Fee)RM8.00Annual FeeRM8.00 per annumCard Replacement FeeRM12.00ATM Cash Withdrawal Services- Domestic withdrawals at MEPS shared ATM network- Domestic withdrawals at HSBC, UOB, StandardChartered Bank ATMsUp to RM4.001 per withdrawalRM1.00 per withdrawal(Premier customers enjoy a cumulative of 4 free monthly while iQ customers enjoy acumulative of 2 free monthly domestic withdrawals at MEPS ATM network, HSBC, UOB and/or Standard Chartered Bank ATMs.)No chargeRM0.10 per transaction(RM1 million per transaction)- Overseas withdrawals at ATMs bearing theMasterCard logo- Withdrawals at OCBC Bank in Malaysia & Singapore,OCBC Al-Amin Bank, OCBC NISP (Indonesia) andOCBC Wing Hang (Hong Kong and Macau) ATMsRM10.00 per withdrawalFor Crediting time and operating hours please visit www.ocbc.com.my/interbankgiroMEPS Instant Transfer at OCBC ATMsNo chargeFunds Transfer via Instant TransferInternet & Mobile Banking (Individual)Internet & Mobile Banking (Corporate)- For transaction amount RM5,000 and below:- For transaction amount above RM5,000MEPS Instant Transfer via MEPS ATM network- Transaction amount RM5,000 and below- Transaction amount above RM5,000Over the Counter (Corporate)- For the first two transactions of the month- For subsequent transactions of the monthOCBC ATM card at OCBC ATMOCBC ATM card at MEPS ATM- Transaction amount RM5,000 and below- Transaction amount above RM5,0001RM0.50 per transactionRM2.00 per transactionNo chargeNo chargeRM0.50 per transactionNo chargeNo chargeFees will be determined byFinancial Institution thatprovides the ATM servicesNo chargeSales Draft Retrieval FeeNo chargeFees will be determined byFinancial Institution thatprovides the ATM servicesOverseas Conversion Fee- Conversion rate as determined by VISA, MasterCard or AMEX, plus any admin feescharged by VISA, MasterCard or AMEXRM15.00 per original copyRM8.00 per duplicate copyFees will be determined by Financial Institution that provides the ATM services.08v.02101909
Cash Financing-iBusiness ATM CardIssuance / Replacement of Business ATM cardRM8.00ATM Cash Withdrawal Services- Domestic withdrawals at MEPS shared ATM networkUp to RM4.00 per withdrawal1- Domestic withdrawals at HSBC, UOB, StandardChartered Bank ATMsRM1.00 per withdrawal- Overseas withdrawals at ATMs bearing the VISAPlus and MEPS logoRM12.00 per withdrawal- Withdrawals at OCBC Bank in Malaysia & Singapore,OCBC Al-Amin Bank, OCBC NISP (Indonesia) andOCBC Wing Hang (Hong Kong and Macau) ATMsNo chargeATM Charges at OCBC ATM for cards issued by other banksATM charges for withdrawal at OCBC ATMs- Withdrawals using cards issued within Malaysia byother MEPS membersRM4.00 per withdrawal- Withdrawals using cards issued within Malaysia byHSBC, Standard Chartered and UOBRM1.00 per withdrawal- Withdrawals using cards issued by other banks(other than cards issued within Malaysia by MEPSmembers, HSBC, Standard Chartered and UOB)Fees will be determined byFinancial Institution thatissued the cardsMEPS Instant Transfer at OCBC ATMsNo charge1Processing FeeWaivedProcessing Fee on Statement RequestRM10.00 per request (in additionto half yearly statements)Stamp Duty (Verbal contract)NilLate Charge1.0% per annum on the overdueinstallmentEarly Settlement(settlement within first half of total financing tenure)(applicable for Cash-i disbursed after 15 May 2008)RM150 or 2.5% of principlebalance whichever is higherCredit CardsService Tax- Principal- SupplementaryRM25.00*RM25.00** A service tax of RM25 for each principal card & supplementary card will becharged on activation of credit card and subsequently, every twelve monthsthereafter or part thereof after the card is activated or upon renewal of the creditcard.Fees will be determined by Financial Institution that provides the ATM services.10v.02101911
Annual FeesOCBC Premier Voyage MasterCard- Principal- SupplementaryRM750.00RM500.00OCBC 365 MasterCard- Principal- SupplementaryRM100.00RM50.00OCBC World MasterCard- Principal- SupplementaryRM388.00RM188.00OCBC Gold VISA- Principal- SupplementaryRM38.00RM28.00OCBC Great Eastern Platinum MasterCard- Principal- SupplementaryNo Annual FeeNo Annual FeeOthers:Joining FeeOCBC Titanium MasterCard (Blue/Pink)- Principal- SupplementaryNo Annual FeeNo Annual FeeOCBC Cashflo MasterCard- Principal- SupplementaryRM188.00RM68.00OCBC Great Eastern MasterCard- Principal- SupplementaryNo Annual FeeNo Annual FeeOCBC MasterCard (Blue/Pink)- Principal- SupplementaryNo Annual FeeNo Annual FeeFinance Charges – Retail Transactions- Card members who made prompt payments for 12consecutive months15% per annum- Card members who made prompt payments for either10 or 11 months within the past 12 consecutive months17% per annum- Card members who do not meet the above within thepast criteria18% per annumFinance Charges – Cash Advance / Casino Chip- Cash advance / casino chip transactions are calculatedon a daily basis from transaction dateCash Advance Fees / Casino Chip Fees (imposed foreach cash advance / casino chip txn)12No joining feev.02101918% per annum5% of amount advancedor a minimum of RM20.00whichever is higher13
Minimum Monthly RepaymentThe Minimum Monthly Repaymentmeans the higher of (a) and (b) below:(a) The aggregate of the following:(i) 5% of the new balance*(excluding the contracted monthlyinstalment referred in (ii) below);and(ii) 100% of all contracted monthlyinstalment amounts including forany instalment payment plans,balance transfer plans and anyauto balance conversion (“ABC”).(b) RM50.00For more information on what is ABC,who is eligible to qualify for ABC andhow ABC works, please visithttps://www.autobalconvert.com.my/* As defined in OCBC Cardmember’sAgreementLate Payment ChargeInterest Free Period(No interest free period for balance transferor cash advances)1% late payment fee only applicable toretail transactions and cash advance orRM10 (whichever is higher), subject to amaximum of RM10020 days from the statement dateprovided that there is no outstandingbalance in the cardmember’s account. Ifthe cardmember opts to make partial orminimum payment, finance charges onretail transactions will be imposed fromthe day the transaction posted to thecard account.Statement Retrieval Fee- Current to 2 months- Above 3 monthsOther Charges- Sales draft retrieval fee(All cards except OCBC 365 Mastercard &OCBC Premier Voyage Mastercard)- Sales draft retrieval fee(OCBC 365 Mastercard & OCBC PremierVoyage Mastercard)1No chargeRM5.00 per statementRM15.00 per original copy &RM10.00 per duplicate copyRM15.00 per original &RM8.00 per duplicate copy- Card replacement fee- Card replacement fee(OCBC 365 Mastercard)- Card replacement fee(OCBC Premier Voyage Mastercard)RM50.00RM35.00- Cheque returned fee- Over limit feeNo chargeNo chargeRM500.00Conversion for Overseas TransactionsOverseas transactions are subject to the currency conversion rate determined by VISA1International and Mastercard Worldwide plus a standard administration cost of 1.25% andany transaction fee charged by VISA International and Mastercard Worldwide.1Not applicable for OCBC MasterCard (Blue/Pink), OCBC Great Eastern MasterCard, OCBC 365MasterCard and OCBC Premier Voyage Mastercard.14v.02101915
Home / Term Loan and OverdraftMALAYSIAProcessing FeeWaivedLate Payment Charge1% per annum (on daily restbasis) on the amount inarrearsRequest for Redraw of Loan FacilityRM10.00 per requestRequest for Redemption Statement bycustomers / lawyers on behalf of customersRM50.00 per requestProcessing Fee on Loan Statement Request(in addition to half yearly statements)RM10.00 per request ofadditional statementProcessing Fee on Request of Letters to EPFfor withdrawals(applicable to hardcopy and softcopy letters)RM20.00 per requestPhotostating Title DeedPhotostating Legal DocumentsPhotostating Letter of OfferRM5.00 per titleRM10.00 per documentRM10.00 per documentOthers:Certification Fee for ASB/ASW2020 certificateRM100 per certificateBank Reference LetterRM10.00Audit Confirmation – Administration Fee- Account balance inquiry- Involving other information16Holding Fee for Shares (Per Counter)Withdrawal of SharesWithdrawal of WarrantsRegistration Fees (Share Inwards)RM1.00 per counter per annum0.05% of market value(Min RM5.00 and Max RM100.00)0.1% of market value(Min RM5.00 and Max RM1,000.00)0.1% of market value(Min RM5.00 and Max RM500.00)SINGAPORETransaction FeeSafekeeping FeeSpecial Handling FeeQuarter Holding FeeCDP Transfer FeeDelivery vs Payment Feei) Up to 1,000 transactions: USD10 pertransaction per monthii) Above 1,000 transactions: USD8.50 pertransaction per month0.006% of market value (of portfolio held) perannumAdditional USD3.50 per transactionSGD2 (no share) or SGD15 (with share) everyquarterSGD10SGD3.50Professional FinancingRM20.00 per requestAdditional RM50.00(On top of RM20.00, i.e. totalRM70.00)Request for Redraw of LoanFacilityRM10.00 per requestProcessing Fee on LoanStatement Request(In addition to half yearly statement)RM7.50 per request of additional statementv.02101917
Financing: Home Financing-i/ Term Financing -iOther ChargesFinancing Processing Fee (Personalapplication)WaivedRequest for Redemption Statement bycustomers / lawyers on behalf ofcustomersRM50.00 per requestProcessing Fee on FinancingStatement RequestRM10.00 per request of additionalstatementRequest for Redraw of FinancingFacilityRM10.00 per requestProcessing Fee on Request of Lettersto EPF for withdrawalsRM20.00 per requestDeposit of Foreign Currency ChequeCheque on cash letterPhotostating Title DeedRM5.00 per titleCheque sent on collection / final creditservicePhotostating Legal DocumentsRM10.00 per document0.1% on cheque amount(Min RM10.00, Max RM100.00 pluspostage & stamp duty)Photostating Letter of OfferRM10.00 per documentPostageStamp dutyDepending on destinationRM0.15 per chequeCompensation on Late Payment ChargeWithin tenure of financingAfter financing maturity18Foreign Retail Bond Custodian Fee0.014% per annum on nominal value(payable in Ringgit) equivalent of theEURHardware Security (2FA) Token for Online Banking (Individual)- First requestNo charge- Subsequent requests (delivery inRM30.00Malaysia & S’pore)- Subsequent requests (delivery toRM30.00 courier chargeoverseas)RM10.00 per cheque1% on the installment amount inarrears for the monthIIMM rate on outstanding balance(Islamic Interbank Money Market)v.02101919
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Corporate / Commercial / SME (Conventional)Corporate/Commercial/SME LoanThe following fees are applicable for Corporate / Commercial / SMEThe following fees are only applicable to Corporate / Commercial and not for SMEsBridging Loan Redemption StatementRM10 per statementForeign Revolving Credit Handling ChargeRM100Custody of Security Document – Admin FeeRM10 per unitFor loan origination/annual reviewEquipment Financing- Documentation Fees- Early settlement fee on fixed rate IHP- Cancellation Fee20Drawdown Fees (Commitment Fees)- Overdraft facility (OD)- Revolving credit facility (RC)Letter of Undertaking / DisclaimerPenalty Charges- Term Loan (TL)- Overdraft facility (OD)Charges & valuation reportbased on actual amountcharged by agents/ valuerconducting the Searches/valuation- Equipment FinancingRM200Amount prepaid x (CoF levied- CoF to date for the prevailingon prepayment remainingperiod to maturity) x remainingperiod0.25% of the Facility LimitPrepayment Charges (Early Termination)- For Revolving Credit facility or Term Loantagged on fixed rate / CoF1.0% per annum on unutilized OD1.0% per annum on unutilized RCRM101% on the amount in arrears forthe month1% per annum above the interestrate for excesses1% per annum above the interestrate on the amount in arrearsAmount prepaid x (CoF levied –CoF to date for the prevailing onprepayment remaining period tomaturity) x remaining period- Loan refinanced within 3 years from date offirst drawdown1.5% on amount prepaid or minRM25,000, whichever is higher- Sole proprietor and partnerships3% per annum on original loan ormin RM5,000, whichever is higherv.02101921
Corporate / Commercial / SME (Islamic)Corporate/Commercial/SME FinancingThe following fees are only applicable to Corporate / Commercial and not for SMEsThe following fees are applicable for Corporate / Commercial / SMELetter of Undertaking / DisclaimerBridging Financing Redemption StatementRM10 per statementForeign Revolving Credit Handling ChargeRM100Custody of Security Document – Admin FeeRM10 per unitCompensation Charges- Term Financing-i (TF-i)For financing origination/annual reviewEquipment Financing Documentation Fees- Facility RM200,000- Facility RM200,00022Charges & valuation reportbased on actual amountcharged by agents/ valuerconducting the Searches/valuationRM100RM200RM10-Cash Line facility-i (CLF-i)-Equipment Financing1% on the amount in arrears forthe month1% per annum on the excessamount1% on the amount in arrears forthe monthPrepayment Charges (Early Termination)-Break Funding Cost (BFC) to be conclusively calculated by the Bank for RevolvingCredit facility-i and Term Financing-i priced at fixed rate / CoF-Early Settlement Fee (within Holding Period)v.0210192.5% or the margin below theBank’s base financing rate againstfinancing limit, whichever is lower23
Business Internet Banking (Velocity@ocbc)Subscription FeeOther ChargesAccount Inquiry onlyRM10.00 per month (Basic Package)Retail Bond Half Yearly Maintenance FeeAccount Inquiry & TransactionalRM20.00 per month (Basic Plus, Classic 1 & Classic 2Package)(Not applicable for SMEs)RM50.00 per month (Premium Package)Security Token- Hardware Token- Digital Token(OCBC OneToken)RM50.00 per unit, first token freeRM40.00 per user, first token free(Effective 01 June 2019)Training Fee (Classroom)RM20.00 (one time charge)Rentas Payment (Local BankTransfer)RM4.00 per transaction (for non-SMEs)- Trade Account Alerts- Email Notification*RM2.00 per transaction (for SMEs)Telegraphic Transfer(Foreign Currency Transfer)eAlerts (For Corporate Customers)- Current Account Alerts- SMS Notification- Email Notification*Per transaction:RM20.00 (for all currencies, except Singapore Dollarand Indonesia Rupiah)RM5.00 (for Singapore Dollar and Indonesia Rupiah) Correspondence agent charges, if applicableRM60 (Only for Corporate Customers)RM5.00 or RM10.00 per authorizeduser per account per month (dependingon service package)RM10.00 per authorized user peraccount per monthCash HandlingRM 10.00 per 1000 pieces or partthereofFPXCommercial arrangementDirect DebitCommercial arrangementJomPAY Bill Payment Collection Service (for biller) Effective 02 Mar 2017- Transaction feeCommercial arrangement(Current / Savings / Card account)- Real-Time Notification (RTN) Service feeChannels Account Reporting (SWIFT MT940)- Subscription feeRM0.05 per transactionRM300 per account per month perSWIFT codeInternal Fund Transfer (withinOCBC Bank)FREEBills PaymentFREEStop ChequeRM20.00 per transactionPlease refer to the individual trade finance product webpage available at the following link :Direct DebitCommercial /trade-and-international/index.htmlTrade Finances*Charges not applicable for SMEs24v.02101925
1. 02Current Account, Current Account-i & iQ Account 2. Savings Account & Savings Account-i 03 3. Foreign Currency Account & Foreign Currency Account-i 03 4. Safe Deposit Box & Safe Deposit Box-i 03 5. Cheque Charges 04 6. Travelers Cheque (TC) 05 7. Standing Instruction (SI) 05 8. Remittances 06 9. Debit Card & Debit Card-i Charges 09 10. ATM .
