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April 2020DATA QUADRANT REPORTEnterprise Resource Planning1107Reviews22Vendors Evaluated
Enterprise Resource Planning Data Quadrant ReportTable ofContentsData Quadrant . 6Category Overview .7Vendor Capability Summary . 9How to Use the ReportInfo-Tech’s Data Quadrant Reports provide a comprehensive evaluation of popular products in theEnterprise Resource Planning market. This buyer’s guide is designed to help prospectivepurchasers make better decisions by leveraging the experiences of real users.The data in this report is collected from real end users, meticulously verified for veracity,exhaustively analyzed, and visualized in easy to understand charts and graphs. Each product iscompared and contrasted with all other vendors in their category to create a holistic, unbiased viewof the product landscape.Use this report to determine which product is right for your organization. For highly detailed reportson individual products, see Info-Tech’s Product Scorecard.Vendor Capabilities .13Product Feature Summary .25Product Features .312
Data Quadrant ReportSoftwareDirectoryENTERPRISE RESOURCEPLANNING SOFTWARESelecting software can be overwhelming andone of the biggest challenges facingorganizations is understanding themarketplace and identifying all of the availablevendors and products. The Software Directoryis a comprehensive list of all relevant softwarevendors in a particular category. Use this pageto create the right vendor shortlist by exploringall of the options available to yourorganization.Enterprise Resource Planning Software24SevenOffice ERP3i Orion ERPabasERP Core PackageAccessIG PRO-IIIACEROAcumatica Cloud ERPAddonSoftwareAFS ERPAIM Vision ERPAplicor3C ERPApollo ERPApprise ERPAptean ERPB&L Odyssey ERPBizAutomation.com ERPBizowie ERPCarillon ERPCGI ERP SolutionsCGS BlueCherry ERPClearview InFocusCSB ERP ApplicationD H Bank CoreDatacor ERP SolutionsDataModes ERPDatev ERP SystemDeFacto ERPDeltek AjeraDeltek CostpointDeltek MaconomyDeltek PSADeltek VisionECiM1 ERPEFI ERP SolutionsEpicor ERPEpicor Prophet 21 Cloud ERPEverest ERP3
Data Quadrant ReportSoftwareDirectoryENTERPRISE RESOURCEPLANNING SOFTWARESelecting software can be overwhelming andone of the biggest challenges facingorganizations is understanding themarketplace and identifying all of the availablevendors and products. The Software Directoryis a comprehensive list of all relevant softwarevendors in a particular category. Use this pageto create the right vendor shortlist by exploringall of the options available to yourorganization.Enterprise Resource Planning SoftwareEvo ERPExact ERP SolutionsExel Computer Systems EFACS E/8FinancialForce ERPFocus iGDS ProfitToolGlobal Shop One-System ERPHansaWorld Standard ERPHarris Data ERP ApplicationsIBS Enterprise (ERP)IFS ApplicationsInfoPower fxDBOInfor ERP SolutionsINTEGRA E-BusinessIntegrateIT ERP123IQMS EnterpriseIQJeeves ERPJOMAR ERP & Enterprise MobilityKenandy Cloud ERP PlatformKingdee ERPMetasystems Accelerated ERPMicrosoft Dynamics 365 for Finance andOperationsMicrosoft Dynamics AXMicrosoft Dynamics GPMicrosoft Dynamics NAVMicrosoft Dynamics SLMIE Trak ProMillennium III (M3)Minotaur ERPNGC ERPOdooOmegaCube ERPOpen Systems TraverseOpenPro ERPOracle E-Business SuiteOracle ERP Cloud4
Data Quadrant ReportSoftwareDirectoryENTERPRISE RESOURCEPLANNING SOFTWARESelecting software can be overwhelming andone of the biggest challenges facingorganizations is understanding themarketplace and identifying all of the availablevendors and products. The Software Directoryis a comprehensive list of all relevant softwarevendors in a particular category. Use this pageto create the right vendor shortlist by exploringall of the options available to yourorganization.Enterprise Resource Planning SoftwareOracle JD Edwards EnterpriseOne ERPOracle NetSuite ERPOracle PeopleSoftPayTraq ERPPentagon 2000SQL ERPPlex Manufacturing CloudPolyPM ERPPriority ERPProcessPro PremierPSI ERPQAD Cloud ERPRamco ERP SuiteRootstock Cloud ERPSage X3SAP Business ByDesignSAP Business OneSAP S/4HANASouthWare ERP Accounting SoftwareSTYLEman ERPSynergyERPSYSPRO ERPThe ADaM SystemThe Decision BuilderTrueERPTyler Technologies Munis ERPUnit4 ERPVersAccount Cloud ERPVisibility.net ERP SoftwareVisual ERP.netWinMAGIWorkday Financial ManagementWorkWise ERP Application SuiteXantel AMAPS PLUSXperia Comprehensiv Enterprise SystemXTuple ERPYonyou ERP5
Enterprise Resource Planning Data Quadrant ReportSOFTWARE REVIEWSAssess vendor and product performance at a glance and use the Software ReviewsData Quadrant to identify which products and vendors are leadings the pack andwhich are trailing.Data QuadrantENTERPRISE RESOURCE PLANNINGAPRIL 2020PRODUCT FEATURES AND SATISFACTION8.5PRODUCTLEADERMicrosoft Dynamics 365for Finance and OperationsSage X3Oracle JDEOracle ERP CloudOracle NetSuite ERPUnit4 ERPAcumatica Cloud ERPWorkday Financial MgmtOraclePeopleSoftOracle EBSSAP S/4HANARamco ERP SuiteFinancialForce ERPEpicor ERPDeltek VisionDeltek CostpointMicrosoft Dynamics AXIFS ApplicationsMicrosoft Dynamics GPMicrosoft Dynamics SLYXThe Software Reviews Data Quadrant evaluates and ranks products based on feedback from IT and business professionals.The placement of a software in the Data Quadrant indicates its relative ranking as well as its categorization.The Complete Software ExperienceWhen distilled down, the software experience is shaped by both the experience with the software and the relationship withthe vendor. Evaluating enterprise software along these two dimensions provides a comprehensive understanding of theproduct and helps identify vendors that can deliver on both.SAP Business ByDesignInfor ERP Solutions6.5ENTERPRISE RESOURCEPLANNINGCHALLENGER5.6VENDOR EXPERIENCE AND CAPABILITIESSERVICESTARProduct Features andSatisfactionVendor Experience andCapabilitiesThe satisfaction is captured in the overall satisfactionscore, which is driven by the likelihood of users torecommend the software, combined with usersatisfaction across top product features.The vendor relationship is calculated in a weighted average of thesatisfaction scores tied to vendor capabilities (e.g. softwareimplementation, training, customer support, product roadmap) aswell as emotional response ratings toward the vendor (e.g.trustworthy, respectful, fair).Note: The axes ranges are dynamically adjusted based on minimum and maximum values in the dataset.8.56
Enterprise Resource Planning Data Quadrant ReportCategory OverviewRANKVENDORThis page provides a high level summary of product performance within the Enterprise Resource Planning category. Products are ranked by a composite satisfaction score(Composite Score) that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The NetEmotional Footprint Score measures user emotional response ratings of the vendor (e.g. trustworthy, respectful, fair).Use this data to get a sense of the field, and to see how the products you’re considering stack up.COMPOSITE SCORENET EMOTIONALFOOTPRINTMicrosoft Dynamics 365 for Finance8.2/10 79Oracle ERP Cloud8.1/10 86Unit4 ERP8.0/10 84Netsuite7.8/10 77Acumatica Cloud ERP7.7/10 77FinancialForce ERP7.7/10 82Ramco ERP Suite7.7/10 79Sage X37.6/10 769Oracle PeopleSoft7.5/10 7310Workday Financial Management7.4/10 68AVERAGE SCORES7.3/10 69NET EMOTIONALFOOTPRINT DISTRIBUTIONVENDORCAPABILITIES7% NEGATIVE86% POSITIVE3% NEGATIVE89% POSITIVE4% NEGATIVE88% POSITIVE7% NEGATIVE83% POSITIVE4% NEGATIVE80% POSITIVE6% NEGATIVE87% POSITIVE2% NEGATIVE82% POSITIVE8% NEGATIVE84% POSITIVE8% NEGATIVE80% POSITIVE7% NEGATIVE74% POSITIVE8% NEGATIVE77% POSITIVEPRODUCTFEATURESLIKELINESS TORECOMMENDNUMBER 77%78%8774%75%79%5074%77%4773%7
Enterprise Resource Planning Data Quadrant ReportCategory OverviewRANKVENDORCOMPOSITE SCOREThis page provides a high level summary of product performance within the Enterprise Resource Planning category. Products are ranked by a composite satisfaction score(Composite Score) that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The NetEmotional Footprint Score measures user emotional response ratings of the vendor (e.g. trustworthy, respectful, fair).Use this data to get a sense of the field, and to see how the products you’re considering stack up.NET EMOTIONALFOOTPRINT11Oracle JDE7.4/10 6512Oracle EBS7.4/10 6713Microsoft Dynamics AX7.3/10 7414IFS Applications7.3/10 7715Deltek Vision7.0/10 6516SAP S/4HANA6.9/10 5217Epicor ERP6.9/10 5518Microsoft Dynamics GP6.8/10 6819SAP Business ByDesign6.8/10 5320Deltek Costpoint6.6/10 567.3/10 69AVERAGE SCORESNET EMOTIONALFOOTPRINT DISTRIBUTIONVENDORCAPABILITIES10% NEGATIVE75% POSITIVE10% NEGATIVE76% POSITIVE5% NEGATIVE78% POSITIVE3% NEGATIVE81% POSITIVE9% NEGATIVE73% POSITIVE13% NEGATIVE65% POSITIVE14% NEGATIVE69% POSITIVE6% NEGATIVE73% POSITIVE13% NEGATIVE65% POSITIVE11% NEGATIVE67% POSITIVE8% NEGATIVE77% POSITIVEPRODUCTFEATURESLIKELINESS TORECOMMENDNUMBER %69%79%3168%68%74%2873%74%77%478
Enterprise Resource Planning Data Quadrant ReportCategory OverviewRANKVENDORCOMPOSITE SCOREThis page provides a high level summary of product performance within the Enterprise Resource Planning category. Products are ranked by a composite satisfaction score(Composite Score) that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The NetEmotional Footprint Score measures user emotional response ratings of the vendor (e.g. trustworthy, respectful, fair).Use this data to get a sense of the field, and to see how the products you’re considering stack up.NET EMOTIONALFOOTPRINT21Microsoft Dynamics SL6.5/10 5622Infor ERP Solutions6.4/10 517.3/10 69AVERAGE SCORESNET EMOTIONALFOOTPRINT DISTRIBUTIONVENDORCAPABILITIES11% NEGATIVE66% POSITIVE14% NEGATIVE65% POSITIVE8% NEGATIVE77% POSITIVE4% NEGATIVE83% POSITIVE4% NEGATIVE86% POSITIVE3% NEGATIVE91% POSITIVE1% NEGATIVE96% POSITIVE14% NEGATIVE57% POSITIVE10% NEGATIVE82% POSITIVE10% NEGATIVE82% POSITIVEPRODUCTFEATURESLIKELINESS TORECOMMENDNUMBER OFREVIEWS70%71%64%3065%67%71%7173%74%77%47VENDORS WITH INSUFFICIENT DATA--Deltek Maconomy7.4/10 79--Rootstock Cloud ERP8.0/10 82--SAP Business One8.3/10 87--Tyler Technologies Munis ERP9.1/10 95--Microsoft Dynamics NAV5.8/10 43--Deltek Ajera7.2/10 73--Aptean ERP8.0/10 6%57%1071%69%75%883%83%84%89
Enterprise Resource Planning Data Quadrant TYSATISFACTIONBUSINESS VALUECREATEDThis page summarizes user satisfaction with a variety of vendor capabilities regarding their product offering(s). Look for strong and consistent performance across theboard when assembling your shortlist, and follow-up on areas of concern during the evaluation and negotiation processes.BREADTH OFFEATURESQUALITY OFFEATURESPRODUCTSTRATEGY ANDRATE OFIMPROVEMENTUSABILITY ANDINTUITIVENESSVENDORSUPPORTEASE OF DATAINTEGRATIONEASE OF ITADMINISTRATIONEASE OFCUSTOMIZATIONAVAILABILITYAND QUALITY OFTRAININGEASE OFIMPLEMENTATIONMicrosoft Dynamics 365 forFinance and Oper ations82%80%83%83%84%82%78%79%83%83%79%83%Oracle ERP Cloud79%79%82%80%74%79%80%79%78%76%82%79%Unit4 ERP78%76%80%77%76%77%83%79%77%72%81%80%Ramco ERP Suite77%78%78%78%75%77%80%75%73%82%76%75%Oracle NetSuite ERP77%75%78%79%73%76%78%78%77%77%76%73%Acumatica Cloud ERP76%77%70%77%78%79%74%76%77%74%75%79%Oracle JD Edwards 6%FinancialF orce ERP75%73%76%77%76%71%78%76%74%70%71%75%Oracle E-Business Suite74%76%76%78%73%74%73%76%72%74%72%72%Workday Financial 4%75%74%72%74%73%73%74%72%71%73%CATEGORY AVERAGE10
Enterprise Resource Planning Data Quadrant TYSATISFACTIONBUSINESS VALUECREATEDThis page summarizes user satisfaction with a variety of vendor capabilities regarding their product offering(s). Look for strong and consistent performance across theboard when assembling your shortlist, and follow-up on areas of concern during the evaluation and negotiation processes.BREADTH OFFEATURESQUALITY OFFEATURESPRODUCTSTRATEGY ANDRATE OFIMPROVEMENTUSABILITY ANDINTUITIVENESSVENDORSUPPORTEASE OF DATAINTEGRATIONEASE OF ITADMINISTRATIONEASE OFCUSTOMIZATIONAVAILABILITYAND QUALITY OFTRAININGEASE OFIMPLEMENTATIONSage X374%74%75%72%73%79%71%73%74%73%71%79%Oracle PeopleSoft74%74%75%79%72%75%71%75%73%70%71%76%IFS icor ERP72%75%75%71%72%76%62%74%73%81%66%68%Microsoft Dynamics AX72%71%71%72%75%77%71%79%68%67%69%75%SAP Business ByDesign71%74%73%68%65%69%68%70%84%75%66%73%SAP ft Dynamics SL70%68%72%70%67%74%65%72%74%71%69%66%Microsoft Dynamics GP69%69%69%67%74%71%69%61%69%66%71%70%Deltek %75%74%72%74%73%73%74%72%71%73%CATEGORY AVERAGE11
Enterprise Resource Planning Data Quadrant TYSATISFACTIONBUSINESS VALUECREATEDThis page summarizes user satisfaction with a variety of vendor capabilities regarding their product offering(s). Look for strong and consistent performance across theboard when assembling your shortlist, and follow-up on areas of concern during the evaluation and negotiation processes.BREADTH OFFEATURESQUALITY OFFEATURESPRODUCTSTRATEGY ANDRATE OFIMPROVEMENTUSABILITY ANDINTUITIVENESSVENDORSUPPORTEASE OF DATAINTEGRATIONEASE OF ITADMINISTRATIONEASE OFCUSTOMIZATIONAVAILABILITYAND QUALITY OFTRAININGEASE OFIMPLEMENTATIONDeltek Vision68%72%73%69%68%60%75%67%70%68%61%74%Infor ERP ORY AVERAGE73%74%75%74%72%74%73%73%74%72%71%73%Tyler Technologies Munis ERP89%94%93%88%83%91%92%84%88%87%88%88%SAP Business One79%84%86%85%84%76%87%81%74%74%73%70%Deltek Ajera71%81%69%70%64%67%79%82%79%59%68%72%Deltek Maconomy72%76%68%71%76%68%80%72%71%68%76%65%Aptean ERP83%87%82%84%82%82%76%92%81%84%85%86%Rootstock Cloud ERP81%77%77%82%80%82%80%89%77%75%87%82%Microsoft Dynamics NAV65%71%60%62%71%70%68%70%69%62%51%56%VENDORS WITH INSUFFICIENT DATA12
Data Quadrant ReportVendorCapabilitySatisfactionThis section provides detailed information on user satisfaction for each vendor capability regarding their product offering(s). Usethese pages to dig deeper into areas of particular interest or concern.Vendor CapabilitiesThis table lists and briefly describes all vendor capabilities that are evaluated in the Enterprise Resource Planning software category. For yourconvenience, you will also find longer descriptions of the capabilities under the capability subheadings in the subsequent pages.Business Value CreatedBreadth of FeaturesQuality of FeaturesThe underlying purpose of software is to create value for employees, customers, partnersand ultimately shareholders. As a result, it is imperative that any software selection bealigned with the organization’s needs and deliver enough business value to justify the cost.The data below highlights the satisfaction level associated with the business value derivedfrom various product offerings. Use this information to identify the software thatconsistently creates business value for its customers.Users prefer to work with feature rich software that enables them to perform diverse seriesof tasks as opposed to one they find restrictive. The data below highlights the satisfactionlevel associated with the breadth of features from various product offerings. Use thisinformation to identify which software offers valuable comprehensive functionality thatextends beyond the basic level.Feature quality is just as important as quantity. Software needs to do what you’repurchasing it to do, easily, intuitively, reliably, and effectively. Use the data in this section togauge whether or not a product follows through on the marketing hype by delivering highquality features.Product Strategy and Rate ofImprovementPurchasing software can be a significant commitment, so it’s important to know if yourvendor is serious about the need for constant improvement and deliberate strategicdirection. Vendors who don’t stay on top of emerging needs and trends won’t enable you tomeet your business goals. Use the data in this section to separate innovators fromimposters.Usability and IntuitivenessEnd user learning curves cost the organization money. Pay attention to your end users’technical ability to determine how important UX is in your purchase.Vendor SupportThe importance of vendor support will vary for each organization depending on internalcapabilities, but there will always be issues that only the vendor can resolve. Use the datain this section to see which vendors tend to under-service their product and which willoffer quality support.Ease of Data IntegrationThe ability to integrate with other systems is increasingly important; without this, manualdata loading and extraction can be time-consuming and prone to error. Use this section tosee which vendors will cause headaches and which will make data integration easy.Ease of IT AdministrationAdministrative interfaces don’t get the same attention as those built for end users, but theyshouldn’t be clunky or unintuitive. Use the data in this section to determine which vendorsmake administration easy, so that your IT personnel can resolve issues and performconfigurations efficiently and effectively.Ease of CustomizationOut-of-the-box functionality often isn’t enough, especially for niche or industry-specificsoftware, and the reason you’re buying rather than building is to save time and money inthe first place. Don’t get bogged down in a difficult customization; use the data in thissection to make sure you can easily achieve the functionality you need for your particularsituation.Availability and Quality ofTrainingEffective and readily available training enables users to get the most out of the softwareyou’ve chosen. Use this section to make sure your vendor’s training programs andmaterials measure up.Ease of ImplementationChoosing the right software is only the first step. Successfully implementing the newsolution is necessary in order to realize its full value and promote end user adoption. Usethe data in this section to determine which software is easy to implement, and which mayjeopardize your goals by causing trouble in this stage.13
Enterprise Resource Planning Data Quadrant ReportVendorCapabilityBusiness Value CreatedDelightsMICROSOFT DYNAMICS365 FOR FINANCE ANDOPERATIONSHighlySatisfieAlmostSatisfieTOP PRODUCTDisappoints234567Oracle ERP CloudRamco ERP SuiteOracle JD Edwards EnterpriseOne ERPWorkday Financial ManagementAcumatica Cloud ERPUnit4 ERPSatisfactionThis section provides detailed information on user satisfaction for each vendor capability regarding their product offering(s). Usethese pages to dig deeper into areas of particular interest or concern.The underlying purpose of software is to create value for employees, customers, partners and ultimately shareholders. As a result, it is imperative that any software selectionbe aligned with the organization’s needs and deliver enough business value to justify the cost. The data below highlights the satisfaction level associated with the businessvalue derived from various product offerings. Use this information to identify the software that consistently creates business value for its customers.38%44%80%Business ValueCreated18%4118Microsoft Dynamics AX71%REVIEWS19IFS Applications71%REVIEWS20Microsoft Dynamics GP69%REVIEWS21Microsoft Dynamics SL68%REVIEWS22Infor ERP Solutions68%REVIEWS--46333071CATEGORY AVERAGE REVIEWS34REVIEWS23REVIEWS1018Oracle E-Business Suite76%REVIEWS9Epicor ERP75%REVIEWS10Oracle NetSuite ERP75%REVIEWS11SAP S/4HANA75%REVIEWS12SAP Business ByDesign74%REVIEWS13Oracle PeopleSoft74%REVIEWS14Sage X374%REVIEWS15FinancialForce ERP73%REVIEWS16Deltek Vision72%REVIEWS17Deltek Costpoint72%REVIEWS16--Deltek Maconomy76%REVIEWS--Rootstock Cloud ERP77%REVIEWS--SAP Business One84%REVIEWS--Microsoft Dynamics NAV71%REVIEWS--Tyler Technologies Munis ERP94%REVIEWS--Aptean ERP87%REVIEWS--Deltek Ajera81%REVIEWS151410108859589231874322482814
Enterprise Resource Planning Data Quadrant ReportVendorCapabilityBreadth of FeaturesUsers prefer to work with feature rich software that enables them to perform diverse series of tasks as opposed to one they find restrictive. The data below highlights thesatisfaction level associated with the breadth of features from various product offerings. Use this information to identify which software offers valuable comprehensivefunctionality that extends beyond the basic level.DelightsMICROSOFT DYNAMICS365 FOR FINANCE ANDOPERATIONSHighlySatisfieAlmostSatisfieTOP PRODUCTDisappoints234567Oracle ERP CloudOracle JD Edwards EnterpriseOne ERPUnit4 ERPRamco ERP SuiteOracle NetSuite ERPFinancialForce ERPSatisfactionThis section provides detailed information on user satisfaction for each vendor capability regarding their product offering(s). Usethese pages to dig deeper into areas of particular interest or concern.44%43%83%Breadth ofFeatures13%4118Microsoft Dynamics AX71%REVIEWS19Acumatica Cloud ERP70%REVIEWS20Deltek Costpoint70%REVIEWS21Microsoft Dynamics GP69%REVIEWS22Infor ERP Solutions67%REVIEWS--34283371CATEGORY AVERAGE REVIEWS58REVIEWS22REVIEWS1018Oracle E-Business Suite76%REVIEWS9SAP S/4HANA75%REVIEWS10Sage X375%REVIEWS11Oracle PeopleSoft75%REVIEWS12Epicor ERP75%REVIEWS13Workday Financial Management74%REVIEWS14SAP Business ByDesign73%REVIEWS15Deltek Vision73%REVIEWS16IFS Applications73%REVIEWS17Microsoft Dynamics SL72%REVIEWS16--Deltek Maconomy68%REVIEWS--Rootstock Cloud ERP77%REVIEWS--SAP Business One86%REVIEWS--Microsoft Dynamics NAV60%REVIEWS--Tyler Technologies Munis ERP93%REVIEWS--Deltek Ajera69%REVIEWS--Aptean ERP82%REVIEWS151410108892438759503148463015
Enterprise Resource Planning Data Quadrant ReportVendorCapabilityQuality of FeaturesFeature quality is just as important as quantity. Software needs to do what you’re purchasing it to do, easily, intuitively, reliably, and effectively. Use the data in this section togauge whether or not a product follows through on the marketing hype by delivering high quality features.DelightsMICROSOFT DYNAMICS365 FOR FINANCE ts34567Oracle ERP CloudOracle PeopleSoftOracle NetSuite ERPRamco ERP SuiteOracle E-Business SuiteAcumatica Cloud ERP47%39%83%Quality of FeaturesTOP PRODUCT2SatisfactionThis section provides detailed information on user satisfaction for each vendor capability regarding their product offering(s). Usethese pages to dig deeper into areas of particular interest or concern.14%3018Microsoft Dynamics SL70%REVIEWS19Deltek Vision69%REVIEWS20Infor ERP Solutions68%REVIEWS21SAP Business ByDesign68%REVIEWS22Microsoft Dynamics GP67%REVIEWS--48713133CATEGORY AVERAGE REVIEWS101REVIEWS34REVIEWS238Unit4 ERP77%REVIEWS9Workday Financial Management77%REVIEWS10FinancialForce ERP77%REVIEWS11Oracle JD Edwards EnterpriseOne ERP75%REVIEWS12IFS Applications74%REVIEWS13SAP S/4HANA73%REVIEWS14Deltek Costpoint73%REVIEWS15Microsoft Dynamics AX72%REVIEWS16Sage X372%REVIEWS17Epicor ERP71%REVIEWS16--Deltek Maconomy71%REVIEWS--Rootstock Cloud ERP82%REVIEWS--SAP Business One85%REVIEWS--Microsoft Dynamics NAV62%REVIEWS--Tyler Technologies Munis ERP88%REVIEWS--Deltek Ajera70%REVIEWS--Aptean ERP84%REVIEWS151410108850223746922841435916
Enterprise Resource Planning Data Quadrant ReportVendorCapabilityProduct Strategy andRate of ImprovementPurchasing software can be a significant commitment, so it’s important to know if your vendor is serious about the need for constant improvement and deliberate strategicdirection. Vendors who don’t stay on top of emerging needs and trends won’t enable you to meet your business goals. Use the data in this section to separate innovators fromimposters.DelightsMICROSOFT DYNAMICS365 FOR FINANCE ANDOPERATIONSHighlySatisfieAlmostSatisfieTOP PRODUCTDisappoints234567Acumatica Cloud ERPOracle JD Edwards EnterpriseOne ERPUnit4 ERPFinancialForce ERPRamco ERP SuiteMicrosoft Dynamics AXSatisfactionThis section provides detailed information on user satisfaction for each vendor capability regarding their product offering(s). Usethese pages to dig deeper into areas of particular interest or concern.47%43%10%84%Product Strategyand Rate ofImprovement4818Deltek Vision68%REVIEWS19Microsoft Dynamics SL67%REVIEWS20Deltek Costpoint67%REVIEWS21SAP Business ByDesign65%REVIEWS22Infor ERP Solutions64%REVIEWS--30283171CATEGORY AVERAGE REVIEWS22REVIEWS41REVIEWS338Microsoft Dynamics GP74%REVIEWS9Oracle ERP Cloud74%REVIEWS10Oracle NetSuite ERP73%REVIEWS11Oracle E-Business Suite73%REVIEWS12Sage X373%REVIEWS13Oracle PeopleSoft72%REVIEWS14Epicor ERP72%REVIEWS15SAP S/4HANA71%REVIEWS16Workday Financial Management71%REVIEWS17IFS Applications70%REVIEWS16--Deltek Maconomy76%REVIEWS--Rootstock Cloud ERP80%REVIEWS--SAP Business One84%REVIEWS--Microsoft Dynamics NAV71%REVIEWS--Tyler Technologies Munis ERP83%REVIEWS--Deltek Ajera64%REVIEWS--Aptean ERP82%REVIEWS1514101088335810143875992504617
Enterprise Resource Planning Data Quadrant ReportVendorCapabilityUsability andIntuitivenessEnd user learning curves cost the organization money. Pay attention to your end users’ technical ability to determine how important UX is in your purchase.DelightsMICROSOFT DYNAMICS365 FOR FINANCE ANDOPERATIONSHighlySatisfieAlmostSatisfieTOP PRODUCTDisappoints234567Sage X3Oracle ERP CloudAcumatica Cloud ERPWorkday Financial ManagementIFS ApplicationsUnit4 ERPSatisfactionThis section provides detailed information on user satisfaction for each vendor capability regarding their product offering(s). Usethese pages to dig deeper into areas of particular interest or concern.41%46%82%Usability andIntuitiveness12%3118SAP Business ByDesign69%REVIEWS19SAP S/4HANA67%REVIEWS20Infor ERP Solutions66%REVIEWS21Deltek Costpoint65%REVIEWS22Deltek Vision60%REVIEWS--92712848CATEGORY AVERAGE REVIEWS46REVIEWS23REVIEWS228Ramco ERP Suite77%REVIEWS9Microsoft Dynamics AX77%REVIEWS10Oracle NetSuite ERP76%REVIEWS11Epicor ERP76%REVIEWS12Oracle PeopleSoft75%REVIEWS13Microsoft Dynamics SL74%REVIEWS14Oracle E-Business Suite74%REVIEWS15Oracle JD Edwards EnterpriseOne ERP74%REVIEWS16Microsoft Dynamics GP71%REVIEWS17FinancialForce ERP71%REVIEWS16--Deltek Maconomy68%REVIEWS--Rootstock Cloud ERP82%REVIEWS--SAP Business One76%REVIEWS--Microsoft Dynamics NAV70%REVIEWS--Tyler Technologies Munis ERP91%REVIEWS--Deltek Ajera67%REVIEWS--Aptean ERP82%REVIEWS1514101088415859873010137332218
Enterprise Resource Planning Data Quadrant ReportVendorCapabilityVendor SupportThe importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve. Use thedata in this section to see which vendors tend to under-service their product and which will offer quality support.DelightsUNIT4 ERPTOP PRODUCTHighlySatisfie345AlmostSatisfie67Ramco ERP SuiteOracle ERP CloudMicrosoft Dynamics 365 for Finance and OperationsOracle NetSuite ERPFinancialForce ERPWorkday Financial Management40%56%83%Vendor SupportDisappoints2SatisfactionThis section provides detailed information on user satisfaction for each vendor capability regarding their product offering(s). Usethese pages to dig deeper into areas of particular interest or concern.2%3118SAP Business ByDesign68%REVIEWS19Deltek Costpoint68%REVIEWS20Infor ERP Solutions66%REVIEWS21Microsoft Dynamics SL65%REVIEWS22Epicor ERP62%REVIEWS2%28713059CATEGORY AVERAGE REVIEWS22REVIEWS50REVIEWS488Deltek Vision75%REVIEWS9IFS Applications74%REVIEWS10Acumatica Cloud ERP74%REVIEWS11Oracle E-Business Suite73%REVIEWS12Oracle JD Edwards EnterpriseOne ERP72%REVIEWS13Oracle PeopleSoft71%REVIEWS14Sage X371%REVIEWS15Microsoft Dynamics AX71%REVIEWS16SAP S/4HANA69%REVIEWS17Microsoft Dynamics GP69%REVIEWS16--Deltek Maconomy80%REVIEWS--Rootstock Cloud ERP80%REVIEWS--SAP Business One87%REVIEWS--Microsoft Dynamics NAV68%REVIEWS--Tyler Technologies Munis ERP92%REVIEWS--Aptean ERP76%REVIEWS--Deltek Ajera79%REVIEWS1514101088463410137874341923319
Enterprise Resource Planning Data Quadrant ReportVendorCapabilityEase of Data IntegrationThe ability to integrate with other systems is increasingly important; without this, manual data loading and extraction can be time-consuming and prone to error. Use thissection to see which vendors will cause headaches and which will make data integration easy.DelightsUNIT4 ERPTOP 67Microsoft Dynamics 365 for Finance and OperationsOracle ERP CloudMicrosoft Dynamics AXOracle NetSuite ERPOracle E-Business SuiteAcumatica Cloud ERPSatisfactionThis section provides detailed information on user satisfaction fo
Kenandy Cloud ERP Platform Kingdee ERP Metasystems Accelerated ERP Microsoft Dynamics 365 for Finance and Operations Microsoft Dynamics AX Microsoft Dynamics GP Microsoft Dynamics NAV Microsoft Dynamics SL MIE Trak Pro Millennium III (M3) Minotaur ERP NGC ERP Odoo OmegaCube ERP Open Systems Traverse
