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About Cisco Unified Communications Manager Express (Unified CME)Revised: March 30, 2018Phone FeatureSupportDocumentationCisco IOSCompatibilityFor information on phone feature support in Unified CME, seePhone Feature Support Guide.See Unified CME product documentation.Other Cisco IOS software releases may inherit Unified CME 12.2.To get a list of Cisco IOS software releases that support UnifiedCME 12.2, go to Feature Navigator.DownloadsTo download Unified CME software and phone firmware files, goto the Cisco Software Download site.DDTS InformationTo find the latest Unified CME DDTS information, go to BugToolkit and search by product, for Cisco Unified CommunicationsManager Express (Unified CME).Important Information about Configuring Cisco Unified IP Phone SupportCisco Systems, Inc.1www.cisco.com
Obtain Documentation and Submit a Service RequestImportant Information about Configuring Cisco Unified IP Phone Support When configuring the load command:oIn Unified CME 7.0 and earlier versions, do not include the .sbin or .loads file suffixexcept for the Cisco ATA and Cisco Unified IP Phone 7905 and 7912.oIn Unified CME 7.0(1) and later versions, use the complete filename including the filesuffix when you configure the load command for phone firmware versions later thanversion 8-2-2 for all phone types except 69xx, 89xx, and 99xx phones. When configuring the load command for IP phones such as the Cisco Unified IP Phone 7906G,7911G, 7941G, 7941GE, 7961G, 7961GE, 7970G, and 7971G, configure only the filenames thatare marked with an asterisk (*) in the table below. Only SCCP phones can be configured as agent phones for Unified CCX 5.0 in Unified CME 4.2and later versions. The Cisco VG224 Analog Phone Gateway and analog and SIP phones aresupported as usual in Unified CME, however, not as Unified CCX agent phones. When upgrading phone load version, first upgrade phone load 8.0.4 to 8.0.5 followed by phoneload 8.0.5 to 8.1.1. Once your phone load version is upgraded to 8.1.1 you should upgrade it toversion 8.1.2.Cisco Unified IP Phone Support*Device TypeSCCP Firmware FilenameSIP Firmware FilenameCisco ATA-190--ATA190.1-2-1(004)Cisco ATA-186ATA030203SCCP051201A.zup--Cisco ATA-187--9.2.2Cisco ATA-188ATA030203SCCP051201A.zup--Cisco VG35015.2(1)T--Cisco VG20215.2(1)T--Cisco VG20415.2(1)T--Cisco VG224Cisco -2-1-0.loadsCisco Unified IPPhone 39052Comments
Obtain Documentation and Submit a Service RequestCisco Unified IP Phone Support*Device TypeSCCP Firmware FilenameSIP Firmware FilenameCisco Unified 0-2.zzSIP3951.8-1-4a.loadsSIP3951.8-1-4a.zzCisco Unified 1-0.loadsCisco Unified nCisco Unified IPPhone oot78xx.12-0-1-11.sbnsip78xx.12-0-1-11.loadsCisco Unified IPPhone 7811Cisco Unified IPPhone 7821Cisco Unified IPPhone 78413Comments
Obtain Documentation and Submit a Service RequestCisco Unified IP Phone Support*Device TypeCisco Unified IPPhone 7861Cisco Unified IPPhone 7902SCCP Firmware bnsip78xx.12-0-1-11.loadsCisco Unified IPPhone 040A.sbin(signedCP7905080002SCCP070409A.zup ( unsigned )Cisco Unified IPPhone 7906 ault.loadsterm11.default.loadsCisco Unified IPPhone 7910Cisco Unified IPPhone 7912Cisco Unified IPPhone ExpansionModule 7914Cisco Unified IPPhone ExpansionModule 7915Cisco Unified IPPhone ExpansionModule 7916Cisco UnifiedWireless IP Phone7920, 7921 and7925SIP Firmware FilenameP00405000700.sbn ( signed )P00405000700.bin (unsigned 905080001SIP060412A.zup 12A.sbin--B015-1-0-4.sbn--B016-1-0-4.sbn--See software download site forlatest firmware version.--4Comments
Obtain Documentation and Submit a Service RequestCisco Unified IP Phone Support*Device TypeSCCP Firmware FilenameSIP Firmware FilenameCisco UnifiedWireless IP 1.SBNTNUXS-1.4.1SR1.SBNWLANS-1.4.1SR1.SBN--Cisco Unified IPPhone t.loads--Cisco Unified IPConferenceStation 7936 and7937Cisco Unified IPPhone 7940 and7960See software download site forlatest firmware 12-00.sbnP0S3-8-12-00.loads*P0S3-8-12-00.sb2Cisco Unified IPPhone 7941Gand s5Comments
Obtain Documentation and Submit a Service RequestCisco Unified IP Phone Support*Device TypeSCCP Firmware FilenameSIP Firmware FilenameCisco Unified IPPhone 7942Gand See software download site forlatest firmware ip.9-2-1TH1-13.sbnterm75.default.loads--Cisco Unified IPPhone 7945Gand 7965GCisco Unified IPPhone 7961Gand 7961G-GECisco Unified IPPhone 7970Gand 7971GCisco Unified IPPhone 7975GCisco Unified IPPhone 7985G6Comments
Obtain Documentation and Submit a Service RequestCisco Unified IP Phone Support*Device TypeSCCP Firmware FilenameSIP Firmware FilenameCisco Unified IPPhone vc488xx.12-0-1-11.sbnfbi8845 65.BEV-01-006.sbnkern8845 65.12-0-1-11.sbnrootfs8845 65.12-0-1-11.sbnsb28845 65.BEV-01-015.sbnsip8845 65.12-0-1-11.loadsvc48845 65.12-0-1-11.sbnCisco Unified IPPhone 8821Cisco Unified IPPhone 8831--Cisco Unified IPPhone 8841--Cisco Unified IPPhone 88457Comments
Obtain Documentation and Submit a Service RequestCisco Unified IP Phone Support*Device TypeSCCP Firmware FilenameSIP Firmware FilenameCisco Unified IPPhone 1-005.sbnvc488xx.12-0-1-11.sbnCisco Unified IPPhone -01-005.sbnvc488xx.12-0-1-11.sbnCisco Unified IPPhone rtstheKEMModuleCPBEKEM
Obtain Documentation and Submit a Service RequestCisco Unified IP Phone Support*Device TypeSCCP Firmware FilenameCisco Unified IPPhone 8865Cisco Unified IPPhone loadsCisco Unified IPPhone 8961--Cisco Unified IPPhone 9951--Cisco Unified IPPhone 9971--Cisco DX650--SIP Firmware Filenamefbi8845 65.BEV-01-006.sbnkern8845 65.12-0-1-11.sbnrootfs8845 65.12-0-1-11.sbnsb28845 65.BEV-01-015.sbnsip8845 65.12-0-1-11.loadsvc48845 (2.41)9Comments
Obtain Documentation and Submit a Service RequestCisco Unified IP Phone Support*Device TypeSCCP Firmware FilenameSIP Firmware FilenameKEM oadsSIP8961.9-2-3-27.loadsFor 8851/8851NR/8861, refer thefirmware information providedagainst the respective device type.CommentsSidecarfor99xxphonetypesCisco UnifiedCisco Unified Video Advantage 1.0(2), 2.0 and higher supported with CiscoVideo AdvantageUnified IP Phone 7931, 794X, 796X, and 797X, and Cisco IP Communicator.* The firmware information provided in the table specifies the minimum recommended versionsupported for the release. Later verisons are also supported, unless otherwise specified.** For information on KEM Module Support on Unified CME, see KEM Support for Cisco Unified SIPIP Phones.Supported Platforms and Memory Specifications: SCCP IP rmTotal IPSCCP IPTotal VirtualDRAMPhones1PhonesPorts (dns)Cisco ISR432150502004 GBRecommendedFlashMemory4 GBCisco ISR43311001004004 GB4 GBCisco ISR43512502506004 GB4 GBCisco ISR44313503509004 GB8 GBCisco ISR445145045012004 GB8 GB* These memory recommendations and maximum numbers of IP phones are for common Unified CMEconfigurations only. Systems with large numbers of phones and complex configurations may not work onall platforms and can require additional memory or a higher performance platform.1. Total number of connected IP phones cannot exceed Maximum Total listed including SCCP and SIPphones on the same router.10
Obtain Documentation and Submit a Service RequestSupported Platforms and Memory Specifications: SIP IP Phones*CiscoMaximumMaximum SIPMaximumPlatformTotal IPIP PhonesTotal VirtualPhones1Ports (dns)Cisco ISR50502004321RecommendedDRAMRecommendedFlash Memory4 GB4 GBCisco ISR43311001004004 GB4 GBCisco ISR43512502506004 GB4 GBCisco ISR44313503509004 GB8 GBCisco ISR445145045012004 GB8 GB* These memory recommendations and maximum numbers of IP phones are for common Unified CMEconfigurations only. Systems with large numbers of phones and complex configurations may not work on allplatforms and can require additional memory or a higher performance platform.1. Total number of connected IP phones cannot exceed Maximum Total listed including SCCP and SIP phoneson the same router.Compatible Voice ProductsProduct NameCisco Customer Response Solutions(CRS) withCisco Unified Contact CenterExpress (Unified CCX)Version--CommentsInteroperability between Unified CME andCisco CRS with Cisco Unified CCX issupported as of Cisco IOS Release12.4(11)XW2. To determine supportedproduct version combinations for CiscoUnified CCX and Unified CME, sorted by theCisco Unified CCX version, see the CiscoUnified Contact Center Express SW and HWCompatibility Guide.Cisco Unified CommunicationsManager--See the Cisco Unified CommunicationsManager compatibility information.Unified CME Telephony ServiceProvider (TSP)2.2.0.4Compatible with Unified CME 7.0 using CiscoIOS Release 12.4(20)T1 or a later release.Provides support for Windows Vista.Cisco Unity--See SCCP and SIP compatibility matrices.Cisco Unity Express--See the Cisco Unity Express Compatibilitymatrix.Cisco BTS 10200 Softswitch3.2.(0)V04Verified with H.323 trunking.11
Obtain Documentation and Submit a Service RequestCisco PGW 22009.4.1Verified with SIP trunking.Cisco VG224Cisco IOSRelease12.4(9)T or12.4(11)TVerified with SCCP analog ports.Obtain Documentation and Submit a Service RequestFor information on obtaining documentation, using the Cisco Bug Search Tool (BST), submitting a service request, andgathering additional information, seeNew in Cisco Product Documentation.To receive new and revised Cisco technical content directly to your desktop, you can subscribe to theNew inCisco Product Documentation RSS feed. The RSS feeds are a free service.Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and othercountries. To view a list of Cisco trademarks, go to this URL: www.cisco.com/go/trademarks. Third-party trademarksmentioned are the property of their respective owners. The use of the word partner does not imply a partnershiprelationship between Cisco and any other company. (1721R)Copyright 2019, Cisco Systems, Inc.All rights reserved. Printed in USA.12
Other Cisco IOS software releases may inherit Unified CME 1 2. . To get a list of Cisco IOS software releases that support Unified CME 12.2, go to Feature Navigator. Downloads To download Unified CME software and phone firmware files, go to the Cisco Software Download site. DDTS Infor-mation To find the latest Unified CME DDTS information, go .
